TheraNest vs Therasoft

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Our analysts compared TheraNest vs Therasoft based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Therasoft Software Tool

Product Basics

TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
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Therasoft is an all-in-one web-based platform designed for psychiatrists, therapists and mental health professionals to simplify patient encounters, billing and daily practice workflows. Providers can leverage its clinical assessment, treatment planner and progress note modules with extensive templates to provide better patient care. Device-agnostic, its centralized calendar helps manage workflows, track appointments, display practice status, provide teletherapy and more.

It handles the entire billing cycle, including eligibility verification, claim submission, statement generation and payment tracking. It also handles client intake, payment processing and the e-prescribing of controlled substances. It keeps patient data and communication secure with SSL certificates, fingerprint and encryption protocols.
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$39 Monthly
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Tailored to your specific needs
$69/Therapist, Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accept Payments: Accept credit card payments via the client portal. Save cards and have them on file for improved cash flow. Set up easily with no merchant account fee, gateway fee or additional fee with a standard rate for all cards.  
  • Monitor Treatment Plans: Update and monitor treatment plans with objectives and goals. Gives users access to more than 1,000 treatment objectives, goals, progress notes and space to enter their notes.  
  • Manage Client Charts: Manage and store client charts electronically, including information like diagnosis, contact information, client and treatment history. Provides unlimited storage to upload client files like an insurance card, driver’s license and more.  
  • Track Insurance Claims: Track and file insurance claims, use batch submission to submit multiple claims and use the client ledger to keep track of client credits, write-offs and balances.  
  • Outsource Claims: Lets users outsource their claims and maximize reimbursements with claim validation, submission and rejection, denial follow-up and payments reconciliation. Use clearinghouse and software claim scrubbing to ensure claims are error-free.  
  • Reduce Medication Errors: Gives users access to point-of-care modules for physicians, including drug-allergy, contraindication checks, dosing and drug-drug. Lets them review the client’s medication history for up to 12 months.  
  • Integrations: Integrates with Wiley Practice Planners that helps users record their notes within the module.  
  • Templates: Supports templates for initial assessments, discharge summaries, progress notes and treatment plans.  
  • Create Custom Forms: Helps users create custom forms to fit their practice’s needs. Download and print CMS-1500 forms.  
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  • Streamlined Scheduling: Therasoft simplifies the process of booking and managing appointments, reducing the time spent on administrative tasks and allowing more time for client care.
  • Enhanced Client Communication: With integrated messaging systems, Therasoft facilitates secure and efficient communication between therapists and their clients, ensuring privacy and convenience.
  • Comprehensive Record Keeping: Therasoft's robust documentation features allow for the easy creation, storage, and retrieval of client notes, treatment plans, and other essential records, ensuring compliance and improving care quality.
  • Billing Simplified: The software automates the billing process, including insurance claims and payments, reducing errors and freeing up time for more critical tasks.
  • Improved Client Engagement: Therasoft includes tools for homework assignments and progress tracking, helping clients stay engaged in their therapy process and achieve better outcomes.
  • Accessible Anywhere: Being cloud-based, Therasoft offers the flexibility to access client information and manage tasks from any location, enhancing the ability to provide care remotely.
  • Data Security: Therasoft prioritizes the security of sensitive client data with robust encryption and compliance with industry standards, giving both therapists and clients peace of mind.
  • Customizable Features: The software allows for customization to fit the unique needs of each practice, including therapy modalities, session types, and more, ensuring a personalized experience.
  • Insightful Reporting: Therasoft's reporting tools provide valuable insights into practice trends, financial health, and client progress, aiding in informed decision-making.
  • Marketing Support: With built-in marketing tools, Therasoft helps therapists grow their practice by attracting new clients and retaining existing ones through effective outreach strategies.
  • Continuing Education Resources: Therasoft offers access to a range of educational materials and training opportunities, supporting therapists in their professional development and ensuring they stay current with best practices.
  • Peer Support Network: The platform includes a community feature that connects therapists with peers for advice, collaboration, and support, fostering a sense of professional community.
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  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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  • Clinical Documentation: Access and utilize clinical data and numerous automation templates to execute clinical assessments, map treatment plans and generate DSM-IV and DSM-5 compatible session and progress notes. Record all client encounters with e-signature, time-stamp and smart lock for robust data security and privacy. 
  • Practice Scheduling: Provides a centralized color-coded calendar to track and manage appointments, tasks, staff workflows, meetings and schedules and billing notifications. Handle client preferences, appointment reminders, cancellations and recurring appointments. 
  • Patient Intake: Reduce transcription errors with authorization and eligibility verification for its online patient registration module. 
  • Billing and Payment Processing: Handles patient copayments and partial payments. Generate and send invoices and billing statements. Process credit card, cash and e-transactions, securely store client and credit data to track outstanding payments and get paid over time. 
  • Claims Management: Leverage single-click or batch submission and ERA automation to seamlessly submit electronic claims to more than 4,000 payers across the country. Fill CMS-1500 and HCFA claim forms and track payments with ease. 
  • E-prescribing: Utilize its exhaustive pharmacy network, meaningful-use compatible drug database and refill tracker to conveniently prescribe medications, including controlled substances. Verify allergy and drug interactions and manage refills with ease. 
  • Teletherapy: Provide cost-effective, secure and device-agnostic teletherapy sessions that seamlessly integrate with the practice workflow through the centralized calendar. 
  • Social Media Marketing: Along with analytics and SEO, the vendor offers this service. Creates encrypted emails, professional websites and social media pages to increase the digital presence of a practice. 
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Product Ranking

#4

among all
Mental Health Software

#34

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

77
84
50
79
60
60
100
79
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Electronic Prescribing
Mental Health Billing
Mental Health Coding
Online and Telepsychiatry
Patient Engagement
Mental Health Billing
Online and Telepsychiatry
Patient Engagement
Mental Health EHR

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TheraNest
Therasoft
+ Add Product + Add Product
Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 50 60 100 100 100 43 32 67 100 92 79 60 79 100 83 97 82 80 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
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36%
55%
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User Sentiment Summary

Great User Sentiment 1634 reviews
Great User Sentiment 294 reviews
89%
of users recommend this product

TheraNest has a 'great' User Satisfaction Rating of 89% when considering 1634 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Therasoft has a 'great' User Satisfaction Rating of 88% when considering 294 user reviews from 1 recognized software review sites.

4.4 (14)
n/a
4.0 (35)
n/a
4.41 (880)
n/a
4.5 (705)
4.4 (294)

Awards

SelectHub research analysts have evaluated TheraNest and concluded it earns best-in-class honors for Electronic Prescribing.

Electronic Prescribing Award

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Synopsis of User Ratings and Reviews

User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
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Streamlined Billing: Therasoft's integrated billing features, including electronic claims submission and payment processing, simplify the billing process for mental health professionals, saving them time and reducing administrative burdens.
Enhanced Client Engagement: The client portal facilitates communication and collaboration between therapists and clients, allowing for appointment scheduling, secure messaging, and sharing of treatment plans and resources.
Improved Clinical Documentation: Therasoft's customizable templates and progress note features help mental health professionals efficiently document client sessions, track treatment progress, and maintain comprehensive clinical records.
Efficient Scheduling: The platform's scheduling tools enable therapists to manage their appointments effectively, reducing scheduling conflicts and ensuring smooth workflow.
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Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.
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Difficult to Navigate: Users have reported the software can be difficult to navigate, especially for those who are not tech-savvy.
Limited Features: Some users have expressed disappointment with the limited features offered by the software, finding them insufficient for their needs.
Technical Issues: There have been reports of technical issues, such as glitches and bugs, which can be frustrating for users.
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TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

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Is Therasoft the "therapy" your practice needs to thrive? User reviews from the past year suggest Therasoft is a solid, if unremarkable, practice management solution for mental health professionals. Users praise its ease of use and affordability, highlighting its intuitive interface and reasonable pricing compared to competitors like SimplePractice or TherapyNotes. One user raved about the "top-notch customer support," emphasizing the quick response times and helpful guidance provided by the Therasoft team. However, some users found the reporting features "confusing," struggling to extract specific data points despite the abundance of available reports. While Therasoft boasts a comprehensive suite of features, including scheduling, billing, and e-prescribing, no single feature stands out as particularly innovative or groundbreaking. Ultimately, Therasoft seems best suited for smaller practices or solo practitioners seeking a reliable and budget-friendly solution. Larger practices with more complex needs might find Therasoft lacking the depth and sophistication of its more robust competitors.

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