Top Sigmund AURA Alternatives & Competitors For 2024

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Looking for alternatives to Sigmund AURA? Many users crave user-friendly and feature-rich solutions for tasks like Mental Health Billing, Patient Engagement, and Mental Health Coding. Leveraging crowdsourced data from over 1,000 real Mental Health Software selection projects based on 400+ capabilities, we present a comparison of Sigmund AURA to leading industry alternatives like Optum, BestNotes, Sunwave, and Osmind.

Sigmund AURA Software Tool
Optum Software Tool
BestNotes Software Tool

Product Basics

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Sigmund AURA is a comprehensive cloud-based integrated platform that addiction treatment, IDD, geropsych and other mental health clinics can use to save time on patient encounters, care coordination and billing workflows. Practitioners can perform effective documentation, take e-signatures and easily navigate between documents and client records. It automates intake, clinical and administrative workflows with decision support, logic rules and access controls. Along with claims management and status tracking, it manages comprehensive financial records.

It can evaluate trends and target behavior with data visualization dashboards and reporting engines. Providers can manage medications and lab results as well as securely communicate with patients through the patient portal. It provides remote access with managed cloud security, data backups and updates.
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Optum is designed to help health organizations manage their clinical and administrative tasks. With features like scheduling, prescribing, billing and more, it streamlines workflows, provides medical information online, enables greater care and increases overall revenue.

It allows healthcare professionals to spend more time focusing on and communicating with patients and less time dealing with time-consuming tasks.
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BestNotes is an all-in-one solution for behavioral and addiction treatment providers to improve patient care and experience, and save time on practice operations. It provides a comprehensive HIPAA-compliant clinical database to thoroughly record and access patient data and facilitate patient encounters. It also allows practices to generate on-demand reports, manage patient registration, billing and payments and improve staff communication — all while on-the-move from any device.

Its centralized calendar handles patient appointments and reminders. Along with a patient accommodation portal, patients can opt for individual or group teletherapy consisting of up to 50 participants. It can also track referrals and leads and improve communication with prospects.
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Sunwave is a platform dedicated to helping addiction and behavioral health clinics manage clinical records, patient relationships and billing operations. Providers can record, access and utilize comprehensive patient data with medication management, automated audits and alerts. It streamlines the entire claims management process with automated validation and a custom rules engine. Its financial management module provides a bird’s eye visibility of a practice’s financial health.

It also enables providers to deliver teletherapy services with custom reminders, online forms and secure payment processing. They can also stay in touch with and create better outcomes for prior patients using consistent touchpoints and progress reports. It generates reports on various operations.
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Osmind offers a comprehensive software solution designed to manage mental health electronic health records (EHR) efficiently. Tailored for mental health professionals, it streamlines administrative tasks, enhances patient care, and supports clinical decision-making. The platform is particularly well-suited for psychiatrists, therapists, and other mental health practitioners due to its specialized features that cater to the unique needs of mental health care. Key benefits include improved workflow efficiency, secure patient data management, and robust reporting capabilities. Popular features encompass appointment scheduling, billing, telehealth integration, and customizable treatment plans. Users appreciate its intuitive interface and the ability to access patient records seamlessly. Compared to similar products, Osmind stands out for its user-friendly design and specific focus on mental health. Pricing details are not readily available, so it is recommended to contact SelectHub for a personalized quote based on individual requirements. This ensures that users receive accurate and tailored pricing information.
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Product Assistance

Documentation
In Person
Live Online
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Webinars
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24/7 Live Support
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Product Ranking

#54

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#1

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#37

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#33

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#21

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Analyst Rating Summary

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Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
Dashboards and Reports
Electronic Prescribing
Integrations and Extensibility
Mental Health Billing
Compliance and Security
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Mental Health Billing

User Sentiment Summary

Fair User Sentiment 18 reviews
Good User Sentiment 12 reviews
Great User Sentiment 160 reviews
Excellent User Sentiment 28 reviews
Excellent User Sentiment 53 reviews
66%
of users recommend this product

Sigmund AURA has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

73%
of users recommend this product

Optum has a 'good' User Satisfaction Rating of 73% when considering 12 user reviews from 3 recognized software review sites.

86%
of users recommend this product

BestNotes has a 'great' User Satisfaction Rating of 86% when considering 160 user reviews from 3 recognized software review sites.

90%
of users recommend this product

Sunwave has a 'excellent' User Satisfaction Rating of 90% when considering 28 user reviews from 2 recognized software review sites.

96%
of users recommend this product

Osmind has a 'excellent' User Satisfaction Rating of 96% when considering 53 user reviews from 2 recognized software review sites.

3.3 (11)
3.4 (9)
4.0 (21)
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4.43 (83)
4.47 (15)
4.77 (27)
3.3 (7)
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4.2 (56)
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Awards

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User Favorite Award
User Favorite Award

Synopsis of User Ratings and Reviews

Improved Sleep: Users have reported that Sigmund AURA has helped them fall asleep faster and stay asleep longer, leading to more restful nights and improved energy levels during the day.
Reduced Anxiety: Some users have found that Sigmund AURA's guided meditations and breathing exercises have helped them manage their anxiety and feel calmer throughout the day.
Increased Mindfulness: Sigmund AURA's mindfulness exercises have helped users become more aware of their thoughts and feelings, leading to greater self-awareness and emotional regulation.
Personalized Experience: Users appreciate the personalized nature of Sigmund AURA, which allows them to tailor their experience to their specific needs and preferences.
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Extensive Network: Optum boasts a large network of mental health professionals, increasing the likelihood of finding a suitable therapist or psychiatrist in terms of location, specialty, and insurance coverage.
Care Coordination: Optum facilitates communication and collaboration among healthcare providers, ensuring a holistic approach to mental health care. This can be particularly beneficial for individuals with complex needs or multiple diagnoses.
Virtual Care Options: Optum offers telehealth services, providing convenient access to mental health care from the comfort of home. This can be especially helpful for individuals with mobility issues, busy schedules, or those residing in underserved areas.
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Flexible Templates: Streamline documentation with pre-built templates that cater to specific mental health disciplines and client needs, saving time and ensuring consistency.
Progress Tracking: Visually track client progress through customizable dashboards and reports, empowering both therapists and clients to monitor outcomes and make data-informed decisions.
Secure and HIPAA-Compliant: Protect sensitive client information with robust encryption and compliance with industry standards, ensuring privacy and security.
Integrated Telehealth: Seamlessly connect with clients remotely through secure video conferencing, expanding access to mental health services and reducing barriers to care.
Collaboration and Team Management: Facilitate collaboration among therapists and team members through shared notes, caseload management, and real-time communication tools, fostering efficient and coordinated care.
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Intuitive Design: Sunwave is recognized for its user-friendly interface, making it easy for healthcare professionals to navigate and utilize its features effectively.
Streamlined Workflow: The platform integrates various functions like CRM, EMR, and billing into a centralized database, enabling a seamless workflow and reducing administrative burden. This integration allows healthcare providers to access all necessary information in one place, improving efficiency and reducing the risk of errors.
Effective Training and Support: Sunwave is commended for its robust training and support system. Users highlight the helpfulness and responsiveness of the support staff, ensuring that any technical issues or questions are addressed promptly.
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Simplified Charting: Osmind offers customizable templates and over 30 validated rating scales, simplifying charting for mental health professionals and reducing documentation time.
Enhanced Patient Engagement: The dedicated patient app enables patients to engage with their treatment by accessing medical information, submitting superbills, journaling progress, and completing intake forms and rating scales.
Streamlined Billing: Osmind streamlines billing processes with features for superbill generation, payment collection, and insurance claim submission, simplifying financial operations for mental health practices.
Measurement-Based Care Support: Osmind facilitates measurement-based care with automated patient rating scales and a smart alert system, allowing clinicians to track patient progress effectively and make informed treatment decisions.
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Limited Functionality: Some users have reported that Sigmund AURA lacks certain features that are common in other mental health apps, such as the ability to track mood changes over time or set personalized goals. This can make it difficult for users to fully understand their mental health patterns and progress.
Lack of Personalization: While Sigmund AURA offers some general guidance and exercises, it may not be tailored enough to individual needs. Users have expressed that the app could benefit from more personalized recommendations and support based on their specific mental health challenges.
Limited Support: Some users have found the support offered by Sigmund AURA to be insufficient. They may prefer more direct interaction with a therapist or counselor, which the app does not currently provide. This can be a drawback for users who require more intensive support.
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Limited In-Network Options: Finding mental health professionals within Optum's network can be challenging, especially for specialized care or in underserved areas. This limitation can force individuals to choose between paying out-of-pocket for preferred providers or settling for less suitable options within the network.
Preauthorization Requirements: Optum often requires preauthorization for certain mental health services, such as therapy sessions or medication. This process can be time-consuming and may delay access to necessary care, potentially exacerbating symptoms or hindering progress.
Claims and Billing Issues: Navigating the complexities of claims and billing processes with Optum can be frustrating for users. Issues such as denied claims, incorrect billing, or difficulty reaching customer service can create additional stress and financial burdens for individuals seeking mental health support.
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Limited customization: BestNotes offers limited options for tailoring the platform to specific needs, which can be a hindrance for organizations seeking a highly customized solution.
Cumbersome interface: Users have reported that BestNotes' interface can be difficult to navigate, making it challenging to find and access the desired information or functionality.
Data security concerns: Some users have expressed concerns about the security of their data within BestNotes, citing instances of data breaches or vulnerabilities.
Lack of integration: BestNotes' integration capabilities with other software and systems have been criticized as limited, hindering seamless data sharing and workflow automation.
Limited reporting functionality: Users have noted that BestNotes' reporting features are insufficient for their needs, making it difficult to extract meaningful insights from the data collected.
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Customization Limitations: Users have reported limitations in customizing forms, requiring them to submit requests and wait for changes instead of making them directly.
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Limited Customization: Users report that customizing intake forms can be challenging, limiting their ability to tailor these forms to their practice's specific needs.
Occasional Bugs and Glitches: While generally well-regarded for its user-friendliness, some users have mentioned encountering occasional bugs or glitches within the platform.
Printing Issues: Some users have reported that printing clinical notes can be cumbersome, as clickable icons and tabs may appear on printed documents, impacting the professionalism of the printout.
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User reviews paint a mixed picture of this mental health software, with some users singing its praises while others find it lacking. Sigmund AURA's biggest strength is its focus on streamlining workflows for behavioral health providers. Users rave about its intuitive interface and robust features, which help them manage patient data, care coordination, and claims management efficiently. One user, who previously struggled with clunky software, described Sigmund AURA as a "breath of fresh air," highlighting its ease of use and ability to save them valuable time. However, some users have expressed concerns about the software's lack of customization options, finding it difficult to tailor the platform to their specific needs. For example, one user lamented the limited ability to create custom reports, which they found essential for tracking patient progress and making informed decisions. Sigmund AURA's differentiating factor is its emphasis on patient engagement. The software offers features like secure messaging, automated reminders, and tools for intake assessment and outcome measurement, which help providers connect with patients and improve their overall experience. One user, who previously struggled to keep patients engaged in their treatment, found Sigmund AURA's patient portal to be a game-changer, allowing them to communicate with patients more effectively and track their progress in real-time. However, some users have criticized the software's lack of integration with other popular platforms, making it difficult to share data with other healthcare providers. This lack of interoperability can be a major drawback for users who rely on a network of healthcare professionals to provide comprehensive care. Sigmund AURA is best suited for small to medium-sized behavioral health organizations that are looking for a user-friendly and efficient platform to manage their operations. The software's intuitive interface and robust features make it a good choice for providers who are new to electronic health records or who are looking for a more streamlined solution. However, larger organizations or those with complex needs may find the software's lack of customization options and limited integration capabilities to be a significant drawback.

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Optum, a prominent player in the healthcare software arena, has attracted a range of user feedback over the past year, offering valuable insights into its strengths, weaknesses, and overall suitability for different user groups. Optum's users frequently highlight its comprehensive suite of features, encompassing mental health management, appointment scheduling, and medication tracking, as a key strength. This all-in-one approach simplifies healthcare management for individuals juggling multiple health concerns or those seeking a centralized platform. However, some users note that the extensive features can lead to a steeper learning curve, potentially posing challenges for individuals less comfortable with technology or those preferring simpler interfaces. Optum distinguishes itself through its robust mental health support features, including mood tracking, journaling tools, and access to mental health professionals. This focus on mental well-being caters to a growing demand for integrated mental health solutions within healthcare platforms. Users appreciate the convenience and accessibility of these features, particularly in the context of rising mental health awareness. Conversely, some users mention occasional technical glitches or slow loading times as areas for improvement. Optum's emphasis on mental health support, coupled with its comprehensive features, makes it well-suited for individuals seeking a holistic healthcare management platform that prioritizes both physical and mental well-being. It is particularly beneficial for those with complex healthcare needs or those actively engaged in managing their mental health.

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BestNotes has received overwhelmingly positive reviews from users in the past year, with many praising its user-friendly interface, comprehensive features, and ability to help them track and manage their mental health. Users also appreciate its affordability and accessibility, making it a great option for those on a budget or with limited resources. In comparison to similar products, BestNotes stands out for its customizable mood tracking system, which allows users to tailor the app to their specific needs and preferences. This level of personalization is particularly important for individuals with complex or fluctuating mental health conditions, as it enables them to track their symptoms and progress in a way that is meaningful and relevant to their unique experiences. One potential weakness of BestNotes is its lack of integration with other mental health apps. However, this is a minor drawback, as the app's comprehensive features and user-friendly design make it a valuable tool on its own. Overall, BestNotes is a highly recommended mental health software for individuals looking for a comprehensive, affordable, and easy-to-use tool to track and manage their mental health. It is particularly well-suited for those with complex or fluctuating mental health conditions who require a customizable tracking system to accurately capture their symptoms and progress.

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Is Sunwave truly making waves in the healthcare software industry? User reviews from the past year suggest that Sunwave is a robust platform with a strong reputation for its comprehensive features and user-friendly interface. Users particularly appreciate the integrated CRM, EMR, and billing functionalities, which streamline operations and eliminate the need for multiple software solutions. This integration is crucial for behavioral health and substance abuse treatment centers, as it allows them to manage patient information, documentation, and financial processes seamlessly within a single system. One user praised Sunwave's intuitive design, stating that "all components within the system work together," making tasks like form completion and report generation highly efficient. However, some users have pointed out areas for improvement. While generally considered user-friendly, navigating certain features may require "multiple clicks," as noted by one reviewer. Additionally, the platform's customization options have been identified as an area where Sunwave could enhance its offerings. Despite these minor drawbacks, Sunwave's strengths lie in its comprehensive features, ease of use, and exceptional customer support. Users consistently highlight the responsiveness and helpfulness of the support team, with one reviewer stating that "you can't beat Sunwave's staff!" Overall, Sunwave appears to be a highly suitable solution for behavioral health and substance abuse treatment centers seeking a comprehensive and user-friendly platform to manage their operations efficiently. The software's integrated approach, combined with its strong customer support, makes it a valuable tool for providers looking to streamline workflows, improve patient care, and optimize revenue cycle management.

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User reviews from the last year skew overwhelmingly positive, praising Osmind for its user-friendly interface, customizable charting templates, and robust customer support. One user, a professional nurse with over 10,001 employees in the hospital and healthcare industry, raves about Osmind's ability to streamline processes, making it the best electronic health record (EHR) system they've used. They particularly appreciate the automation of objective and measurement-based tools, which simplifies their workflow. Another user, an owner of a medical practice, highlights Osmind's focus on modern mental health practices, stating that it's "amazing to have a software platform specifically for those of us in the ketamine business." This sentiment underscores Osmind's unique value proposition in catering to the specific needs of ketamine clinics. However, some users have pointed out areas for improvement. One user, while acknowledging Osmind's helpfulness, expresses a desire for better printouts of clinical notes and the ability for patients to add pictures to their journals. They also suggest improvements to the patient intake process, such as allowing patients to upload images of their ID cards. These suggestions indicate that while Osmind excels in many areas, there's room for enhancing user experience in specific functionalities. Another user, while initially impressed with Osmind's potential, expresses disappointment with the platform's direction, stating that it seems more focused on revenue generation than providing a user-friendly system. This dissenting opinion highlights the importance of continuous improvement and user feedback in ensuring that Osmind remains a valuable tool for mental health professionals. What truly differentiates Osmind is its dedicated focus on mental health, setting it apart from generic EHR systems. Features like automated rating scales, a dedicated patient app, and a supportive online community cater specifically to the needs of mental health practitioners and their patients. Osmind's commitment to incorporating user feedback and continuously improving its platform further solidifies its position as a leader in the mental health EHR space. Osmind appears best suited for psychiatric practices and ketamine treatment clinics seeking a streamlined, modern, and user-friendly EHR solution. Its focus on measurement-based care, patient engagement, and specialized features for modern mental health practices makes it an ideal choice for clinicians looking to enhance patient care and optimize their practice workflow.

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