Top ReliaTrax Alternatives & Competitors For 2024

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Looking for alternatives to ReliaTrax? Many users crave user-friendly and feature-rich solutions for tasks like Mental Health Billing, Patient Engagement, and Mental Health Coding. Leveraging crowdsourced data from over 1,000 real Mental Health Software selection projects based on 400+ capabilities, we present a comparison of ReliaTrax to leading industry alternatives like Therasoft, Sunwave, Office Puzzle, and Opus EHR.

Therasoft Software Tool
Office Puzzle Software Tool

Product Basics

ReliaTrax is a comprehensive software solution designed to streamline the management of mental health services. It is particularly well-suited for mental health professionals and organizations seeking to enhance their operational efficiency. The platform offers a range of features including client management, appointment scheduling, billing, and electronic health records (EHR). These functionalities help practitioners maintain organized records, ensure compliance, and improve client care.

Users appreciate the intuitive interface and robust reporting capabilities, which facilitate better decision-making and resource allocation. The software's ability to integrate with other systems further enhances its utility, making it a versatile tool in a mental health setting. Compared to similar products, ReliaTrax is often praised for its user-friendly design and reliable customer support.

Pricing for ReliaTrax typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexibility allows organizations of different sizes to find a suitable plan that meets their needs and budget.

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Therasoft is an all-in-one web-based platform designed for psychiatrists, therapists and mental health professionals to simplify patient encounters, billing and daily practice workflows. Providers can leverage its clinical assessment, treatment planner and progress note modules with extensive templates to provide better patient care. Device-agnostic, its centralized calendar helps manage workflows, track appointments, display practice status, provide teletherapy and more.

It handles the entire billing cycle, including eligibility verification, claim submission, statement generation and payment tracking. It also handles client intake, payment processing and the e-prescribing of controlled substances. It keeps patient data and communication secure with SSL certificates, fingerprint and encryption protocols.
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Sunwave is a platform dedicated to helping addiction and behavioral health clinics manage clinical records, patient relationships and billing operations. Providers can record, access and utilize comprehensive patient data with medication management, automated audits and alerts. It streamlines the entire claims management process with automated validation and a custom rules engine. Its financial management module provides a bird’s eye visibility of a practice’s financial health.

It also enables providers to deliver teletherapy services with custom reminders, online forms and secure payment processing. They can also stay in touch with and create better outcomes for prior patients using consistent touchpoints and progress reports. It generates reports on various operations.
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Office Puzzle is a comprehensive software solution designed to streamline office management tasks, including scheduling, task delegation, and resource allocation. It is particularly well-suited for industries such as healthcare, education, and corporate environments where efficient office management is crucial. The software offers unique benefits like real-time collaboration, customizable workflows, and robust reporting tools, making it a powerful asset for improving productivity and organization.

Users appreciate its intuitive interface and the ability to integrate with other essential business tools, enhancing overall efficiency. Compared to similar products, Office Puzzle stands out for its user-friendly design and extensive feature set, which includes advanced analytics and seamless communication channels. Pricing details are typically customized based on the specific needs of the organization, so it is recommended to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their unique requirements and budget.

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Opus EHR is a comprehensive clinical solution that offers more than a standard EHR system. It integrates customer relationship management (CRM), electronic health records (EHR) and revenue cycle management (RCM) at its core, with additional modules like e-prescribe, telehealth and AI capabilities.

Its main benefits include real-time documentation tracking, customizable workflows, patient progress monitoring and reporting capabilities. It’s suitable for small to large practices in the behavioral health field. It's particularly beneficial for multi-provider practices and those requiring detailed oversight and compliance management. However, solo practitioners might find some features too much for their needs.

Users like Opus for its user-friendly and clean interface. They find the dashboard and task management features especially helpful. Some users say that the abundance of features can be overwhelming at first, and certain functions may be difficult to locate initially.

Opus pricing starts at $79 per user, per month. This competitive pricing, combined with its extensive feature set, makes it a strong competitor in the behavioral health EHR market.

Opus offers a web app, but a mobile app is not currently available. Despite this, the system's capabilities in patient management, billing and clinical decision support make it a valuable tool for mental health professionals and clinical directors.

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Product Assistance

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Product Ranking

#46

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#34

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#33

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#61

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#15

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Find out who the leaders are

Analyst Rating Summary

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Compliance and Security
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Electronic Prescribing
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Online and Telepsychiatry
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Mental Health Billing
Mental Health Coding
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance and Security Dashboards and Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes and Templates Online and Telepsychiatry Patient Engagement Platform Capabilities 79 60 79 100 83 97 82 80 100 100 60 65 71 77 100 79 97 98 85 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 18 reviews
Great User Sentiment 294 reviews
Excellent User Sentiment 28 reviews
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Excellent User Sentiment 22 reviews
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of users recommend this product

ReliaTrax has a 'excellent' User Satisfaction Rating of 100% when considering 18 user reviews from 1 recognized software review sites.

88%
of users recommend this product

Therasoft has a 'great' User Satisfaction Rating of 88% when considering 294 user reviews from 1 recognized software review sites.

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Sunwave has a 'excellent' User Satisfaction Rating of 90% when considering 28 user reviews from 2 recognized software review sites.

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Opus EHR has a 'excellent' User Satisfaction Rating of 94% when considering 22 user reviews from 2 recognized software review sites.

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Awards

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Synopsis of User Ratings and Reviews

Easy to Use: Users find the interface intuitive and straightforward, making it easy to navigate and track their progress.
Comprehensive Features: ReliaTrax offers a wide range of features, including mood tracking, journaling, medication reminders, and access to resources, which users find helpful in managing their mental health.
Personalized Experience: Users appreciate the ability to customize their experience, such as setting goals, choosing their preferred communication methods, and selecting relevant resources.
Secure and Private: Users feel confident that their data is secure and private, which is essential for a mental health app.
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Streamlined Billing: Therasoft's integrated billing features, including electronic claims submission and payment processing, simplify the billing process for mental health professionals, saving them time and reducing administrative burdens.
Enhanced Client Engagement: The client portal facilitates communication and collaboration between therapists and clients, allowing for appointment scheduling, secure messaging, and sharing of treatment plans and resources.
Improved Clinical Documentation: Therasoft's customizable templates and progress note features help mental health professionals efficiently document client sessions, track treatment progress, and maintain comprehensive clinical records.
Efficient Scheduling: The platform's scheduling tools enable therapists to manage their appointments effectively, reducing scheduling conflicts and ensuring smooth workflow.
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Intuitive Design: Sunwave is recognized for its user-friendly interface, making it easy for healthcare professionals to navigate and utilize its features effectively.
Streamlined Workflow: The platform integrates various functions like CRM, EMR, and billing into a centralized database, enabling a seamless workflow and reducing administrative burden. This integration allows healthcare providers to access all necessary information in one place, improving efficiency and reducing the risk of errors.
Effective Training and Support: Sunwave is commended for its robust training and support system. Users highlight the helpfulness and responsiveness of the support staff, ensuring that any technical issues or questions are addressed promptly.
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Streamlined Communication: Office Puzzle enhances communication workflows between providers, caregivers, and agency staff, leading to a more collaborative and transparent information exchange.
Simplified Information Exchange: The platform makes it easier for healthcare providers to share information in a secure and HIPAA-compliant environment.
Increased Productivity: Office Puzzle offers a suite of tools such as billing management, payroll reports, document templates, and activity tracking, all accessible in one place, allowing healthcare professionals to focus on patient care.
Mobile Accessibility: The Office Puzzle mobile app empowers providers to stay productive and access crucial information from their mobile devices at any time.
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User-Friendly Interface: Many users like Opus for its design and ease of use, making it accessible to healthcare professionals of all levels.
Comprehensive Features: The platform comes with a wide range of clinical features, including patient charting, medication management, problem lists and progress notes.
Competitive Pricing: Opus offers competitive pricing plans, making it a cost-effective option for healthcare practices of all sizes.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the system to their specific needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, especially for users who are not familiar with similar software. This can lead to frustration and a longer time to become proficient in using the system.
Lack of Mobile App: The absence of a dedicated mobile app can be a significant drawback for users who need to access the platform on the go. This can be particularly problematic for mental health professionals who need to access patient information or update records while away from their desks.
Integration Challenges: Some users have reported difficulties integrating ReliaTrax with other systems, such as electronic health records (EHRs). This can lead to data silos and make it difficult to get a comprehensive view of patient information.
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Difficult to Navigate: Users have reported the software can be difficult to navigate, especially for those who are not tech-savvy.
Limited Features: Some users have expressed disappointment with the limited features offered by the software, finding them insufficient for their needs.
Technical Issues: There have been reports of technical issues, such as glitches and bugs, which can be frustrating for users.
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Customization Limitations: Users have reported limitations in customizing forms, requiring them to submit requests and wait for changes instead of making them directly.
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Limited Functionality: While Office Puzzle offers a range of features like billing and scheduling, it lacks in-depth functionalities often needed for robust payroll and electronic signature processes.
Oversimplification: Office Puzzle's strength lies in its simplicity, but this might not be suitable for businesses with complex payroll needs involving intricate tax calculations or requiring advanced electronic signature features like digital certificates for enhanced security.
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Steep Learning Curve: Some users may find the initial learning curve steep, as it’s easy to get lost in the many functionalities of Opus.
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Are you looking for a software that can help you keep your mental health practice on track? ReliaTrax is a cloud-based practice management software designed specifically for behavioral health providers. It offers a comprehensive suite of features, including appointment scheduling, billing, clinical documentation, and patient engagement. ReliaTrax is HIPAA compliant and can be accessed from anywhere. User reviews indicate that ReliaTrax is a popular choice for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software. Users praise the software's user-friendliness, its ability to go completely paperless, and its embedded email functionality for sending confidential messages. They also appreciate the software's customizable features, which allow them to tailor the software to their specific needs. However, some users have expressed a desire for an offline mode for when staff are working in the field without internet access. ReliaTrax is most suited for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software that can help them streamline their operations and improve their patient care. The software's user-friendliness, its ability to go completely paperless, and its embedded email functionality make it a great choice for providers who are looking for a way to simplify their workflow. The software's customizable features also make it a good option for providers who are looking for a way to tailor the software to their specific needs. However, the lack of an offline mode may be a drawback for providers who need to access the software while working in the field.

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Is Therasoft the "therapy" your practice needs to thrive? User reviews from the past year suggest Therasoft is a solid, if unremarkable, practice management solution for mental health professionals. Users praise its ease of use and affordability, highlighting its intuitive interface and reasonable pricing compared to competitors like SimplePractice or TherapyNotes. One user raved about the "top-notch customer support," emphasizing the quick response times and helpful guidance provided by the Therasoft team. However, some users found the reporting features "confusing," struggling to extract specific data points despite the abundance of available reports. While Therasoft boasts a comprehensive suite of features, including scheduling, billing, and e-prescribing, no single feature stands out as particularly innovative or groundbreaking. Ultimately, Therasoft seems best suited for smaller practices or solo practitioners seeking a reliable and budget-friendly solution. Larger practices with more complex needs might find Therasoft lacking the depth and sophistication of its more robust competitors.

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Is Sunwave truly making waves in the healthcare software industry? User reviews from the past year suggest that Sunwave is a robust platform with a strong reputation for its comprehensive features and user-friendly interface. Users particularly appreciate the integrated CRM, EMR, and billing functionalities, which streamline operations and eliminate the need for multiple software solutions. This integration is crucial for behavioral health and substance abuse treatment centers, as it allows them to manage patient information, documentation, and financial processes seamlessly within a single system. One user praised Sunwave's intuitive design, stating that "all components within the system work together," making tasks like form completion and report generation highly efficient. However, some users have pointed out areas for improvement. While generally considered user-friendly, navigating certain features may require "multiple clicks," as noted by one reviewer. Additionally, the platform's customization options have been identified as an area where Sunwave could enhance its offerings. Despite these minor drawbacks, Sunwave's strengths lie in its comprehensive features, ease of use, and exceptional customer support. Users consistently highlight the responsiveness and helpfulness of the support team, with one reviewer stating that "you can't beat Sunwave's staff!" Overall, Sunwave appears to be a highly suitable solution for behavioral health and substance abuse treatment centers seeking a comprehensive and user-friendly platform to manage their operations efficiently. The software's integrated approach, combined with its strong customer support, makes it a valuable tool for providers looking to streamline workflows, improve patient care, and optimize revenue cycle management.

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Is Office Puzzle the missing piece to your business puzzle? Recent user reviews suggest that Office Puzzle effectively streamlines operations for healthcare providers, particularly in agencies. Users praise its comprehensive suite of tools, including billing, payroll, HR/clinical document management, and data collection, which are lauded for their ease of use and effectiveness in managing sensitive information. One user, an operations manager, even calls it their "go-to tool" for this purpose. Office Puzzle's key strength lies in its ability to centralize various administrative tasks, simplifying complex processes and reducing reliance on multiple software solutions. This centralized approach fosters a more collaborative and transparent environment, as highlighted by users who appreciate the improved communication and information exchange it facilitates. However, some users of the mobile app express frustration with occasional glitches, such as data loss when logging out or the app's inability to save summaries while typing, features that competitors like Behavior Soft offer. Despite these minor drawbacks, Office Puzzle is highly regarded for its comprehensive features, user-friendly interface, and focus on data security, making it a valuable asset for healthcare providers seeking to optimize their operations and enhance patient care.

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With many helpful features and customization options, Opus EHR is definitely a comprehensive and user-friendly solution. Its logical format and design make it easy to navigate, though I must admit that some functions can be a bit challenging to locate at first.The sheer number of features can be overwhelming. I even found myself getting "lost" in its many functionalities. This complexity might be overkill for solo practitioners running a single private practice.I'm fond of two key features. First, the real-time dashboard for documentation completion. It ensures you never fall behind on oversight, credentialing or insurance authorizations. Second, the to-do list function allows you to assign and supervise tasks efficiently. Another one of the standout features, progress notes, can significantly enhance the note-taking capabilities of therapists, which could be essential for many practices.In regular assessments, if the patient answers yes to any critical question, Opus sends an automated notification to the primary provider. This acts as a risk management tool, which is crucial for patient care and safety, especially in mental health treatments.Reporting is generally good, with 40 types of built-in reports available, but custom reports require contacting their 24/7 customer service.The internal chat feature within progress notes helps communicate with team members by tagging them. The ability to set recurring follow-ups with patients is also a time-saver. The patient portal is a nice touch, though it's worth noting that Opus only offers a web app, not a mobile app.The system's support for all levels of behavioral health care is amazing, and so are its patient progress tracking and outcome reporting features. The fact that you have solid data to showcase the level of care you can provide, and the improvement in your patients will help you negotiate higher reimbursement rates with insurance companies.I was also impressed by the Opus Assistant. It can create rules to ensure insurance company conditions are met and keep them in check. You can even create custom conditions on your own. The color-coded timeline view in the Assistant is good for reviewing session statuses in one glance.Even though Opus EHR has a learning curve and might be more than needed for very small practices, its focus on efficiency makes it a solid choice for behavioral health practices.

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EchoVantage

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