Epitomax vs Kipu

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Our analysts compared Epitomax vs Kipu based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Epitomax Software Tool
Kipu Software Tool

Product Basics

Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.

It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
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Kipu is an integrated cloud-based solution for addiction treatment and behavioral health practices to streamline practice operations and manage sales, patient relationships and communication. It handles the entire patient cycle, including pre-admission, admission and discharge planner with outcome measures and visibility dashboards. Its billing modules support ICD10 and DSM5 coding, code scrubbing, claim submission and tracking and secure payment processing. Its appointment calendar can create and customize appointments with various filters. Providers can conduct secure HIPAA-compliant telehealth sessions with screen-sharing.

Its BI-enabled CRM module comes with active integrations to track sources, manage campaigns, leads and referrals, and communicate seamlessly. It manages the entire sales cycle with expenditure tracking for marketing events. Practices can visualize actionable insights on patient, occupancy and other practice data to make data-driven decisions and predict trends and patterns. It can also generate in-depth reports on financial, clinical and practice operations. It also offers lab interface, medication management, digital prescribing and various other inclusions to improve practice efficiency.
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$75 Monthly
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$29 Monthly
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Product Assistance

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Email
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24/7 Live Support
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24/7 Live Support

Product Insights

  • Ease Clinical Burdens: Save time on patient charting with easier access to patient data and various charting templates. Simplify treatment planning and progress tracking with customized goals and objectives, and clinical reporting. E-prescribe safely and share data with immunization registries. 
  • Remain Compliant: Remain HIPAA-compliant with SSL encryption protocols. Generate in-depth reports to track compliance and quality requirements. Provide transparent and seamless access to detailed patient data or clinical summaries to patients and providers. 
  • Optimize Schedules and Patient Turnout: Avoid scheduling errors and maximize the number of appointments. Reduce no-shows and increase patient attendance using automated reminders. 
  • Maximize Reimbursements: Use claim auditing to increase first-time acceptance rates and get paid faster. 
  • Manage From Anywhere: Manage charting and other modules anytime, from anywhere through various devices. 
  • Extensive Customization: Work closely with the vendor to customize everything during or after implementation — including clinical forms, notes and treatment plans, user access and billing. 
  • Reduce Errors and Duplications: Reduce transcription and duplication of records with a single source of data entry for clinical, financial and administrative workflows. Never input the same data twice. 
  • Improve Practice Efficiency: Efficiently track and manage documents, finances, referrals, payrolls and staff productivity. Improve efficiency based on reported insights. 
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  • Improved Patient Outcomes: Kipu's comprehensive data tracking allows for more personalized treatment plans, leading to better patient recovery rates.
  • Streamlined Workflow: The software automates administrative tasks, freeing up staff to focus more on patient care rather than paperwork.
  • Enhanced Compliance: Kipu ensures adherence to regulatory standards by maintaining accurate and up-to-date records, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Real-time analytics provide actionable insights, enabling healthcare providers to make informed decisions quickly.
  • Increased Efficiency: Integrated scheduling and billing systems reduce redundancies and improve overall operational efficiency.
  • Better Communication: Secure messaging features facilitate seamless communication between staff and patients, enhancing the overall care experience.
  • Customizable Reports: Tailored reporting tools allow for the generation of specific data sets, aiding in performance tracking and strategic planning.
  • Patient Engagement: User-friendly patient portals empower individuals to take an active role in their treatment, improving engagement and satisfaction.
  • Cost Savings: By reducing manual processes and errors, Kipu helps healthcare facilities save on operational costs.
  • Scalability: The software can grow with your practice, accommodating increasing patient loads without compromising performance.
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  • Clinical Charting: Maintain a secure clinical records database. Utilize comprehensive patient data and clinical architecture to create customized clinical forms, progress notes and treatment plans. 
  • E-Prescribing: Generate and transmit prescriptions electronically. Cross-check drug and allergy interactions. 
  • CPOE and Lab Interface: Send and receive orders for medication, test reports, lab results, diagnostic studies and more through the centralized database. 
  • Business Intelligence: Generate clinical, billing and administrative reports to gain data-driven insights. Visualize data insights and perform side-by-side analysis. 
  • Patient Portal: Provides a web-based portal for patients to remotely access clinical files, lab reports and prescriptions, and manage appointments without any additional downloads. 
  • Immunization and Medication Management: Integrate with immunization registries to share immunization data. Track, order and manage medications. 
  • Billing and Claims: Automate billing and invoicing through its centralized dashboard. Bill various payers with increased claim accuracy. 
  • Practice Scheduling: Schedule patient appointments and view staff workflows. Send patient reminders via email or text. 
  • Practice Management: Provides a general ledger, cost accounting and budgeting modules to manage practice finances. Track staff payroll, time and attendance, and referrals. 
  • Scanning and Document Management: Capture e-signatures, and scan documents and bar code data. Manage, index and access documents directly from the clinical database. 
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  • Clinical Documentation: ICD-10 and DSM-5 ready. Leverage client records and an extensive library of customizable templates, forms and questionnaires to perform accurate patient charting and assessments with conditional logic, e-signatures, a form creator and chart tracker.
    • Golden Thread: Automate treatment plans and progress notes with its golden thread to integrate and track all aspects of the clinical process.
  • E-prescribing: Generate and transmit e-prescriptions of both non-controlled and controlled substances. Review and authorize refills in seconds.
  • Feedback-informed Treatment: Measure outcomes and implement evidence-based treatment programs with approved assessments and surveys, and outcome reporting.
  • Patient Tracking: Track patients in real time throughout the entire patient cycle, with a dashboard to manage pre-admissions and admissions with a forms library and insurance benefits information. Manage rooms, beds and occupancy. Track and get alerted of patient discharges, and generate discharge reports and aftercare programs.
  • Lab and Medication: Provides an AI-enabled lab interface to track orders and reports. Create visualizations with its dashboards. Manage medication orders, tapers, protocols and inventory, as well as administration.
  • Telehealth and Patient Engagement: Provide secure one-on-one or group telehealth sessions with screen-sharing capabilities, adapting seamlessly to the organization workflow. Establish text-based communication with patients, send resources and forms, receive signature approvals and process payments through the device-agnostic, mobile-friendly patient portal.
  • Scheduling Calendar: Book, manage and track appointments with its interactive calendar with custom views and filters. Send patient reminders.
  • Billing and Claims: Customize billing codes, track billable items, verify insurance eligibility, generate e-statements and process credit card payments. Facilitate claim submission with correction and tracking engines, as well as optional scrubbing integrations.
  • Business Analytics: Generate operational, financial and clinical reports, visualization dashboards and data-driven predictions.
  • CRM: Its end-to-end BI-enabled CRM module comes with active integrations to track sources, leads and referrals, manage campaigns, and communicate seamlessly — with numerous enhancement integrations and drill-down capabilities. Manages the entire sales cycle with expenditure tracking for marketing events.
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Product Ranking

#18

among all
Mental Health Software

#23

among all
Mental Health Software

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User Sentiment Summary

Great User Sentiment 61 reviews
Great User Sentiment 33 reviews
82%
of users recommend this product

Epitomax has a 'great' User Satisfaction Rating of 82% when considering 61 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Kipu has a 'great' User Satisfaction Rating of 86% when considering 33 user reviews from 3 recognized software review sites.

n/a
4.3 (5)
n/a
4.27 (15)
4.1 (61)
4.3 (13)

Synopsis of User Ratings and Reviews

Improved Mood: Some users reported feeling less irritable and experiencing a more stable mood after taking Epitomax.
Reduced Anxiety: A few users mentioned that Epitomax helped them manage their anxiety levels, making them feel calmer and less overwhelmed.
Better Sleep: Some users reported experiencing improved sleep quality, sleeping more soundly and waking up feeling more refreshed.
Increased Focus: A few users noted that Epitomax helped them concentrate better and stay on task, making it easier to focus on work or school.
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Easy to Use: Many users find Kipu's interface intuitive and straightforward, making it easy to navigate and manage their mental health care.
Comprehensive Features: Kipu offers a range of features that cater to various mental health needs, including scheduling appointments, tracking progress, and communicating with providers.
Improved Communication: Users appreciate the ability to easily communicate with their therapists or providers through Kipu's messaging system, which can be especially helpful for those who prefer asynchronous communication.
Personalized Experience: Kipu allows users to customize their experience, such as setting reminders and tracking specific goals, which can enhance their engagement and motivation.
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Weight Gain: Some users reported significant weight gain, which can be a concern for individuals already struggling with body image issues.
Drowsiness: Many users experienced excessive drowsiness, making it difficult to function in daily life and impacting work or school performance.
Mood Swings: Some users reported experiencing increased mood swings and irritability, which can be counterproductive for managing mental health conditions.
Cognitive Impairment: A few users reported experiencing difficulty concentrating and remembering things, which can be particularly challenging for individuals with cognitive impairments.
Gastrointestinal Issues: Some users experienced nausea, vomiting, or constipation, which can be uncomfortable and interfere with daily life.
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Limited Functionality: Some users have reported that Kipu lacks certain features that are essential for managing mental health, such as the ability to track medication or schedule appointments. This can make it difficult for users to fully manage their care.
Lack of Personalization: Kipu's approach to mental health management may not be suitable for everyone. Some users have found that the app's features are not tailored enough to their individual needs and preferences, making it less effective for them.
Technical Issues: Some users have reported experiencing technical difficulties with Kipu, such as crashes or slow loading times. These issues can be frustrating and make it difficult to use the app consistently.
Limited Support: Some users have found it difficult to get support from Kipu when they need it. This can be a major issue for users who are struggling with their mental health and need assistance.
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Is Epitomax truly the epitome of mental health software solutions? User reviews from the past year present a mixed bag. While Epitomax is praised for its comprehensive suite of features, including clinical record management, e-prescribing, and billing integration, some users have voiced concerns about its user interface, describing it as clunky and unintuitive compared to more modern alternatives. This is particularly important for practices heavily reliant on efficient workflow and ease of use. A key differentiator is Epitomax's robust "meaningful use" compliance support, a feature often overlooked by competitors but critical for maximizing reimbursements and streamlining administrative burdens. However, the lack of a mobile app and limited customization options are notable drawbacks, especially for smaller practices or those with unique workflow needs. Overall, Epitomax seems best suited for larger practices or those prioritizing comprehensive features and regulatory compliance over a sleek user experience. It's like a reliable but old car: it gets you where you need to go, but don't expect a luxurious ride.

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User reviews suggest that Kipu is a solid choice for mental health practices, particularly those seeking a user-friendly platform with robust features. Users praise Kipu's intuitive interface, which makes it easy to navigate and manage patient records, schedule appointments, and track billing. The platform's comprehensive functionality allows users to streamline their workflows and improve efficiency. However, some users have expressed concerns about Kipu's integration with other systems, particularly with electronic health records (EHRs). While Kipu offers integrations with several popular EHRs, some users have reported difficulties with data syncing and compatibility issues. This can be a major pain point for practices that rely heavily on seamless data flow between systems. Kipu's strengths lie in its user-friendliness and comprehensive features, making it a good fit for practices that prioritize ease of use and efficiency. The platform's robust functionality can help practices manage their operations more effectively and improve patient care. However, the integration challenges with other systems may be a dealbreaker for some practices, particularly those with complex workflows and a high reliance on data integration.

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