Home > Mental Health Software > BestNotes > BestNotes vs ReliaTrax

BestNotes vs ReliaTrax

Last Updated:

Our analysts compared BestNotes vs ReliaTrax based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
BestNotes Software Tool
ReliaTrax Software Tool
SelectHub Award Winner
Get Free Demo Demo    Request Pricing Pricing
Get Free Demo Demo    Request Pricing Pricing

Product Basics

BestNotes is an all-in-one solution for behavioral and addiction treatment providers to improve patient care and experience, and save time on practice operations. It provides a comprehensive HIPAA-compliant clinical database to thoroughly record and access patient data and facilitate patient encounters. It also allows practices to generate on-demand reports, manage patient registration, billing and payments and improve staff communication — all while on-the-move from any device.

Its centralized calendar handles patient appointments and reminders. Along with a patient accommodation portal, patients can opt for individual or group teletherapy consisting of up to 50 participants. It can also track referrals and leads and improve communication with prospects.
read more...

ReliaTrax is a comprehensive software solution designed to streamline the management of mental health services. It is particularly well-suited for mental health professionals and organizations seeking to enhance their operational efficiency. The platform offers a range of features including client management, appointment scheduling, billing, and electronic health records (EHR). These functionalities help practitioners maintain organized records, ensure compliance, and improve client care.

Users appreciate the intuitive interface and robust reporting capabilities, which facilitate better decision-making and resource allocation. The software's ability to integrate with other systems further enhances its utility, making it a versatile tool in a mental health setting. Compared to similar products, ReliaTrax is often praised for its user-friendly design and reliable customer support.

Pricing for ReliaTrax typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexibility allows organizations of different sizes to find a suitable plan that meets their needs and budget.

read more...
$19/User, Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
$3/User, Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Self-Awareness: BestNotes empowers you to track your thoughts, feelings, and behaviors, providing valuable insights into your mental well-being.
  • Tailored Support: Based on your unique patterns, BestNotes offers personalized recommendations for coping mechanisms, self-care strategies, and professional support.
  • Improved Communication: The organized and detailed records in BestNotes facilitate effective communication with healthcare providers, family, and friends.
  • Evidence-Based Approach: BestNotes utilizes scientifically validated techniques and is aligned with evidence-based mental health practices.
  • Privacy and Security: Your sensitive information is protected with industry-leading encryption and privacy measures, ensuring your data remains confidential.
  • Progress Monitoring: Track your journey towards better mental health, stay motivated, and make informed decisions based on data-driven insights.
  • Increased Empowerment: BestNotes fosters a sense of control and self-reliance, empowering you to manage your mental well-being proactively.
  • Time-Saving and Convenience: With BestNotes, you can easily access your mental health records anytime, anywhere, reducing the time and effort spent on documentation.
  • Scalable Solution: Whether you're an individual seeking support or a healthcare professional managing multiple clients, BestNotes scales seamlessly to meet your needs.
  • Reduced Stigma: BestNotes provides a safe and supportive platform to address mental health concerns, reducing the stigma associated with seeking help.
read more...
  • Improved Client Management: Streamline client information, making it easier to track progress, schedule appointments, and manage treatment plans.
  • Enhanced Compliance: Ensure adherence to industry regulations and standards with built-in compliance features, reducing the risk of legal issues.
  • Data Security: Protect sensitive client information with robust encryption and secure data storage, ensuring confidentiality and privacy.
  • Efficient Billing: Simplify the billing process with automated invoicing and payment tracking, reducing administrative workload and errors.
  • Customizable Reporting: Generate detailed reports tailored to specific needs, providing valuable insights into client outcomes and operational efficiency.
  • Integrated Communication: Facilitate seamless communication between therapists, clients, and other stakeholders through secure messaging and notifications.
  • Time Management: Optimize scheduling and task management, allowing practitioners to focus more on client care and less on administrative tasks.
  • Remote Access: Access the system from anywhere with internet connectivity, supporting telehealth services and remote work flexibility.
  • Client Engagement: Enhance client engagement with user-friendly portals that allow clients to view their progress, schedule appointments, and communicate with their care team.
  • Scalability: Adapt to the growing needs of your practice with scalable solutions that can handle increasing client loads and expanding services.
  • Interoperability: Integrate seamlessly with other healthcare systems and electronic health records (EHR), ensuring a cohesive workflow and comprehensive client care.
  • Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing the need for paper-based processes.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
  • Outcome Tracking: Monitor and evaluate treatment outcomes effectively, helping to improve the quality of care and client satisfaction.
  • Resource Allocation: Optimize resource allocation by identifying trends and areas for improvement, ensuring that staff and resources are used efficiently.
read more...
  • Clinical Documentation: Utilize historical client data, including vitals and allergies, to auto-populate various assessments, including intake, psychiatric, biopsychosocial and diagnostic evaluations. Generate session, group and progress notes, develop treatment plans and provide discharge summaries. Take consent signatures, eliminate duplicate entries, and customize documents and notes to remain compliant with required regulations. 
  • Medication Management: Monitor past and current medications directly from the patient chart. Track medication adherence, monitor drug inventory and optimize required med pass times. Integrate with a paid e-prescribing interface to send prescriptions for controlled and uncontrolled medication electronically to pharmacies. 
  • Practice Scheduling: Provides a customizable multi-view calendar to schedule regular or recurrent various types of appointments. Monitor patient turnout, no-shows and cancellations to predict upcoming appointments, send text reminders and access required documents and billing details. 
  • Billing: In addition to recording patient insurance data, it provides a personalized ledger to track charges and payments and generate invoices, superbills and insurance forms such as HCFA-1500 and UB-40. 
  • Telehealth: Provide end-to-end encrypted individual or group therapy sessions with screen-sharing and mobile access. 
  • Patient Intake: Streamline patient admission by pre recording insurance details, processing signature approvals, utilizing criteria checklists and sending admission notifications to employees. 
  • Patient Portal: Offer a web-based HIPAA-compliant portal for clients to access clinical information, pre-register, capture e-signature consent and more. 
  • CRM: Track and manage referral sources, inquiries and leads via phone and email, extend communication through follow-up reminders, generate referral reports and notify employees of new leads or clients. 
  • Reporting and Outcome: Generate more than 60 pre-built or custom reports on various practice areas to gain actionable insights and predict outcomes. Identify client trends with customizable questionnaires. 
  • Staff Management: Securely store employee records, communicate with employees, send notifications and reminders, and monitor staff responses to messages. 
read more...
  • Client Management: Comprehensive client profiles with detailed demographics, treatment plans, and progress notes.
  • Scheduling: Integrated calendar system for managing appointments, group sessions, and staff schedules.
  • Billing and Invoicing: Automated billing processes, including insurance claims and client invoicing, with customizable templates.
  • Electronic Health Records (EHR): Secure and compliant EHR system for storing and accessing client medical records.
  • Telehealth Integration: Built-in telehealth capabilities for conducting remote therapy sessions with video and audio support.
  • Reporting and Analytics: Advanced reporting tools for generating insights on client outcomes, staff performance, and financial metrics.
  • Compliance Management: Tools to ensure adherence to HIPAA and other regulatory requirements, including audit trails and access controls.
  • Customizable Forms: Ability to create and modify intake forms, assessments, and other documentation to fit specific practice needs.
  • Task Management: Features for assigning and tracking tasks among staff members, ensuring accountability and timely completion.
  • Client Portal: Secure online portal for clients to access their records, schedule appointments, and communicate with their providers.
  • Medication Management: Tools for tracking prescriptions, dosages, and medication history, with alerts for potential interactions.
  • Mobile Access: Mobile-friendly interface allowing providers to access client information and manage tasks on-the-go.
  • Document Storage: Secure storage for all client-related documents, with easy retrieval and organization features.
  • Integration Capabilities: Compatibility with other software systems, such as accounting and practice management tools, for seamless data flow.
  • User Permissions: Granular control over user access levels to ensure data security and privacy.
  • Client Communication: Built-in messaging system for secure communication between clients and providers.
  • Group Therapy Management: Tools for organizing and managing group therapy sessions, including attendance tracking and progress notes.
  • Outcome Tracking: Features for monitoring client progress and treatment outcomes over time, with visual dashboards.
  • Training and Support: Comprehensive training resources and customer support to assist with software implementation and troubleshooting.
read more...

Product Ranking

#37

among all
Mental Health Software

#46

among all
Mental Health Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 160 reviews
Excellent User Sentiment 18 reviews
86%
of users recommend this product

BestNotes has a 'great' User Satisfaction Rating of 86% when considering 160 user reviews from 3 recognized software review sites.

100%
of users recommend this product

ReliaTrax has a 'excellent' User Satisfaction Rating of 100% when considering 18 user reviews from 1 recognized software review sites.

4.0 (21)
n/a
4.43 (83)
n/a
4.2 (56)
5.0 (18)

Awards

we're gathering data

ReliaTrax stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Flexible Templates: Streamline documentation with pre-built templates that cater to specific mental health disciplines and client needs, saving time and ensuring consistency.
Progress Tracking: Visually track client progress through customizable dashboards and reports, empowering both therapists and clients to monitor outcomes and make data-informed decisions.
Secure and HIPAA-Compliant: Protect sensitive client information with robust encryption and compliance with industry standards, ensuring privacy and security.
Integrated Telehealth: Seamlessly connect with clients remotely through secure video conferencing, expanding access to mental health services and reducing barriers to care.
Collaboration and Team Management: Facilitate collaboration among therapists and team members through shared notes, caseload management, and real-time communication tools, fostering efficient and coordinated care.
Show more
Easy to Use: Users find the interface intuitive and straightforward, making it easy to navigate and track their progress.
Comprehensive Features: ReliaTrax offers a wide range of features, including mood tracking, journaling, medication reminders, and access to resources, which users find helpful in managing their mental health.
Personalized Experience: Users appreciate the ability to customize their experience, such as setting goals, choosing their preferred communication methods, and selecting relevant resources.
Secure and Private: Users feel confident that their data is secure and private, which is essential for a mental health app.
Show more
Limited customization: BestNotes offers limited options for tailoring the platform to specific needs, which can be a hindrance for organizations seeking a highly customized solution.
Cumbersome interface: Users have reported that BestNotes' interface can be difficult to navigate, making it challenging to find and access the desired information or functionality.
Data security concerns: Some users have expressed concerns about the security of their data within BestNotes, citing instances of data breaches or vulnerabilities.
Lack of integration: BestNotes' integration capabilities with other software and systems have been criticized as limited, hindering seamless data sharing and workflow automation.
Limited reporting functionality: Users have noted that BestNotes' reporting features are insufficient for their needs, making it difficult to extract meaningful insights from the data collected.
Show more
Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the system to their specific needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, especially for users who are not familiar with similar software. This can lead to frustration and a longer time to become proficient in using the system.
Lack of Mobile App: The absence of a dedicated mobile app can be a significant drawback for users who need to access the platform on the go. This can be particularly problematic for mental health professionals who need to access patient information or update records while away from their desks.
Integration Challenges: Some users have reported difficulties integrating ReliaTrax with other systems, such as electronic health records (EHRs). This can lead to data silos and make it difficult to get a comprehensive view of patient information.
Show more

BestNotes has received overwhelmingly positive reviews from users in the past year, with many praising its user-friendly interface, comprehensive features, and ability to help them track and manage their mental health. Users also appreciate its affordability and accessibility, making it a great option for those on a budget or with limited resources. In comparison to similar products, BestNotes stands out for its customizable mood tracking system, which allows users to tailor the app to their specific needs and preferences. This level of personalization is particularly important for individuals with complex or fluctuating mental health conditions, as it enables them to track their symptoms and progress in a way that is meaningful and relevant to their unique experiences. One potential weakness of BestNotes is its lack of integration with other mental health apps. However, this is a minor drawback, as the app's comprehensive features and user-friendly design make it a valuable tool on its own. Overall, BestNotes is a highly recommended mental health software for individuals looking for a comprehensive, affordable, and easy-to-use tool to track and manage their mental health. It is particularly well-suited for those with complex or fluctuating mental health conditions who require a customizable tracking system to accurately capture their symptoms and progress.

Show more

Are you looking for a software that can help you keep your mental health practice on track? ReliaTrax is a cloud-based practice management software designed specifically for behavioral health providers. It offers a comprehensive suite of features, including appointment scheduling, billing, clinical documentation, and patient engagement. ReliaTrax is HIPAA compliant and can be accessed from anywhere. User reviews indicate that ReliaTrax is a popular choice for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software. Users praise the software's user-friendliness, its ability to go completely paperless, and its embedded email functionality for sending confidential messages. They also appreciate the software's customizable features, which allow them to tailor the software to their specific needs. However, some users have expressed a desire for an offline mode for when staff are working in the field without internet access. ReliaTrax is most suited for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software that can help them streamline their operations and improve their patient care. The software's user-friendliness, its ability to go completely paperless, and its embedded email functionality make it a great choice for providers who are looking for a way to simplify their workflow. The software's customizable features also make it a good option for providers who are looking for a way to tailor the software to their specific needs. However, the lack of an offline mode may be a drawback for providers who need to access the software while working in the field.

Show more

Screenshots

we're gathering data

Top Alternatives in Mental Health Software

AccuMed Behavioral Health
AdvancedMD EHR
CareLogic
CentralReach
Cerner
CureMD
DrChrono
EchoVantage
ICANotes
Meditab
NextGen Enterprise
Opus EHR
simplepractice
Tebra EHR
TheraNest
TherapyNotes
Therasoft
Valant

Related Categories

ABA Software
Show more
Medical Practice Management Software
Show more

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
Build Your Requirements
SelectHub Products Cost and Pricing Guide
Get Your Free Comparison Report
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings