AdvancedMD vs DeepScribe

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Our analysts compared AdvancedMD vs DeepScribe based on data from our 400+ point analysis of Medical Software, user reviews and our own crowdsourced data from our free software selection platform.

AdvancedMD Software Tool

Product Basics

AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.

It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.
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DeepScribe is an advanced AI-powered software designed to streamline medical documentation by transcribing patient-physician conversations into comprehensive clinical notes. This tool is particularly well-suited for healthcare professionals who seek to reduce the administrative burden of note-taking, allowing them to focus more on patient care. By leveraging natural language processing, DeepScribe captures and organizes medical information accurately and efficiently.

Key benefits include significant time savings, improved accuracy in documentation, and enhanced patient interaction. Popular features encompass real-time transcription, seamless integration with electronic health records (EHR) systems, and customizable templates to fit various medical specialties. Users often highlight the software's ease of use and the reduction in after-hours documentation as major advantages.

Compared to similar products, DeepScribe is praised for its intuitive interface and reliable performance. Pricing typically varies based on the number of users and specific needs, with options for monthly or annual subscriptions, making it a flexible choice for practices of different sizes.

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$500/Provider, Monthly
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$8,000 Annually, Quote-Based
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Product Insights

  • Synchronize Workflow: With integratable features and configurable templates, it helps optimize workflows by connecting an entire facility with multiple departments and other pharmacies and labs. Patient information is updated to the system in real time to provide physicians with all the information they need to properly treat a patient. 
  • Maximize Revenue: Optimizing a facility’s workflow enables users to treat more patients daily without sacrificing its quality, leading to an increase in revenue. 
  • Manage Reputation: Manage online surveys and patient feedback relating to a practice and doctors using AdvancedReputation. Reviews are both easy to fill out and easy for online searchers to see how many reviews users have as well as how well a practice ranks in comparison to other practices. 
  • Scalability: With numerous optional features and tools, it can be tailored to a variety of health specialties of all sizes based on each organization’s unique needs. 
  • Mobility: Applications for iPhone and iPad allow physicians to communicate with patients and provide care whenever and wherever. 
  • Patient Engagement: Patients can be much more involved throughout their entire healthcare process with the use of the patient portal, letting them go online to communicate with their physicians, send refill requests for medication, view lab results and more. 
  • Flexible Treatment Options: Telehealth, patient messaging and patient portals all give clinicians better ways to treat their patients, regardless of the patient’s location or accessibility. 
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  • Increased Efficiency: DeepScribe automates the documentation process, allowing healthcare providers to focus more on patient care and less on paperwork.
  • Enhanced Accuracy: By leveraging advanced AI, DeepScribe minimizes the risk of human error in medical records, ensuring more precise and reliable documentation.
  • Time Savings: Physicians can save hours each week by reducing the time spent on manual note-taking, leading to a more balanced work-life schedule.
  • Improved Patient Interaction: With less time spent on documentation, doctors can engage more meaningfully with patients, enhancing the overall patient experience.
  • Streamlined Workflow: DeepScribe integrates seamlessly with existing Electronic Health Record (EHR) systems, simplifying the workflow and reducing administrative burdens.
  • Cost Reduction: By decreasing the need for additional administrative staff and overtime hours, DeepScribe helps healthcare practices reduce operational costs.
  • Compliance Assurance: The software ensures that all documentation meets regulatory standards, reducing the risk of non-compliance and potential legal issues.
  • Data Security: DeepScribe employs robust encryption and security protocols to protect sensitive patient information, ensuring confidentiality and compliance with HIPAA regulations.
  • Scalability: The platform can easily scale to accommodate the needs of growing practices, making it a versatile solution for both small clinics and large hospitals.
  • Continuous Improvement: DeepScribe's AI continuously learns and improves from each interaction, enhancing its performance and accuracy over time.
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  • Scheduling: Medical scheduling tools allow users to quickly view appointments and patient information by hovering their mouse over the calendar. Additionally, patient visits can be tracked, and recurring appointments can be set while automated patient reminders are sent out, reducing no-shows. 
  • Billing: In addition to collecting patient payments, it is able to verify insurance eligibility automatically while providing users with all the necessary medical billing information in one centralized location.  
  • Clearinghouse: Sweep claims of any coding errors to ensure an accurate claim submission. Any copays, deductibles and additional coverage can be automatically verified prior to a patient’s visit, while on-the-spot insurance checks are also efficient. 
  • Patient Portal: Patients can view lab results, pay bills, message their physicians and request office appointments online using its patient portal. Providers can use the portal to exchange messages with a patient, manage prescription renewal requests and send out alerts and notifications. 
  • E-Prescribing: Electronically prescribe medications — including controlled substances — quickly and easily. Connects facilities to a variety of pharmacies around the US, while users can request refills and access a patient’s medication history anywhere. It uses a combination of personal passphrases and secure tokens to complete DEA-required, two-factor authentication. The AdvancedEPCS system maintains a full DEA audit history. 
  • Telemedicine: Telemedicine features facilitate face-to-face conference conversations and secure transmissions of still images or high-resolution video conference screenshots, and stores them to patient files with HIPAA compliance. Schedule telemedicine appointments and view them in one dashboard calendar. 
  • Smart Dashboard: Automatically prioritize and manage frequent tasks using this role-based dashboard. In addition to health analytics, get alerted on any urgent issues, like abnormal lab results or pending prescriptions and drill down or up into tasks. 
  • Configurable Templates: It can be tailored to a variety of specialties, with note and sub-note templates designed by physicians to optimize workflow while fitting in with a facility’s pre-existing style. 
  • Physician-Oriented Dashboard: It enables physicians to view and schedule appointments, staff and patient messages, referral letters, test results and to-do lists in one location. The physician and their staff can respond to patient appointments or prescription renewal requests, reply to questions or send clinical reports. Its interoffice messaging center also allows physicians to send messages to the staff. 
  • Patient Communication Tools: Select which patients would receive either text or email by choosing from existing criteria or creating a new set. Segment patient lists and send specific messages to enhance patient engagement. It also supports sending sales promotions to patients. 
  • Patient Kiosk Mobile App: Complete intake and consent forms on an iPad. The information is automatically captured and passed to relevant staff to facilitate a faster check-in process for patients. 
  • Health Watcher: HealthWatcher offers auto-alerts and custom healthcare plans to enable patients to follow treatment plans. Its interoperable platform allows it to monitor and trend patient population health. It also allows building custom healthcare plans to manage specific conditions based on factors like age, sex, lab results and diagnosis. 
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  • AI-Powered Transcription: Utilizes advanced natural language processing to convert doctor-patient conversations into structured medical notes.
  • Real-Time Documentation: Automatically generates notes during patient visits, allowing physicians to focus on patient care rather than manual data entry.
  • Seamless EHR Integration: Integrates with major Electronic Health Record (EHR) systems to streamline workflows and ensure data consistency.
  • Customizable Templates: Offers a variety of templates that can be tailored to fit different medical specialties and individual physician preferences.
  • HIPAA Compliance: Ensures that all patient data is handled in accordance with HIPAA regulations, maintaining confidentiality and security.
  • Voice Recognition: Employs sophisticated voice recognition technology to accurately capture medical terminology and nuances in speech.
  • Multi-Device Support: Accessible via desktop, tablet, and mobile devices, providing flexibility for physicians to use the software in various settings.
  • Automated Summarization: Summarizes lengthy conversations into concise, actionable medical notes, saving time and reducing cognitive load.
  • Contextual Understanding: Capable of understanding the context of conversations to accurately capture relevant medical information.
  • Continuous Learning: The AI model continuously learns and improves from user interactions, enhancing accuracy and efficiency over time.
  • Patient Interaction Tracking: Keeps a detailed log of patient interactions, which can be reviewed and referenced as needed.
  • Multi-Language Support: Supports multiple languages, making it accessible to a diverse range of healthcare providers and patients.
  • Data Analytics: Provides insights and analytics on documentation patterns, helping to identify areas for improvement and efficiency gains.
  • Secure Cloud Storage: Stores all data securely in the cloud, ensuring easy access and backup without compromising security.
  • Compliance with Medical Standards: Adheres to medical documentation standards, ensuring that notes are comprehensive and meet regulatory requirements.
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Product Ranking

#7

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Medical Software

#42

among all
Medical Software

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User Sentiment Summary

Good User Sentiment 452 reviews
Excellent User Sentiment 6 reviews
75%
of users recommend this product

AdvancedMD has a 'good' User Satisfaction Rating of 75% when considering 452 user reviews from 4 recognized software review sites.

93%
of users recommend this product

DeepScribe has a 'excellent' User Satisfaction Rating of 93% when considering 6 user reviews from 1 recognized software review sites.

4.0 (14)
n/a
3.7 (394)
4.67 (6)
4.4 (24)
n/a
3.8 (20)
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Awards

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DeepScribe stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customization: Of the reviews that mentioned the system’s customization, more than 70% were happy with the customizations available as add-ons to the system.
Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
User-Friendly: About 55% of users who mentioned its user-friendliness found it easy to use and navigate.
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Time Savings: Users report that DeepScribe significantly reduces the time spent on documentation, allowing them to focus more on patient care. For example, one user mentioned that they were able to see an additional 2-3 patients per day after implementing DeepScribe.
Improved Accuracy: DeepScribe's AI-powered transcription is highly accurate, minimizing the need for manual corrections and ensuring that patient records are complete and reliable. One user noted that they rarely have to make any edits to the generated transcripts, saving them valuable time and effort.
Enhanced Workflow: DeepScribe seamlessly integrates with existing EHR systems, streamlining the documentation process and eliminating the need for separate transcription software. Users appreciate the ease of use and the ability to access transcripts directly within their workflow.
Reduced Burnout: By automating documentation tasks, DeepScribe helps reduce physician burnout and improve job satisfaction. One user shared that they feel less stressed and more engaged in their work since implementing DeepScribe.
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Implementation: The vendor does not offer sufficient implementation support, and the system has a steep learning curve, as noted by more than 80% of user reviews that discuss getting the system up and running.
Functionality: Though the system offers a robust list of features, 66% of reviews that discuss features felt that the features’ functionality was lacking in some aspects.
Price: Of the users who mention price in their review, more than 90% were upset with hidden fees and felt that the system’s high price was not worth the money.
Customer Support: Of the reviews that discuss customer service and support, 65% felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues users reported.
Performance: About 94% of reviewers that mentioned performance said that the system is slow and buggy, with recurring crashes and connectivity issues.
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Transcription Accuracy: Some users have reported that DeepScribe's transcription accuracy can be inconsistent, especially when dealing with complex medical terminology or accents. This can lead to errors in patient records and potentially impact patient care.
Integration Issues: Integrating DeepScribe with existing electronic health record (EHR) systems can be challenging for some users. This can create workflow disruptions and make it difficult to seamlessly incorporate transcribed notes into patient charts.
Limited Customization: DeepScribe's customization options may be limited for some users, making it difficult to tailor the software to specific medical specialties or workflows. This can lead to frustration and a less efficient experience.
Cost: DeepScribe can be expensive, especially for smaller practices or individual providers. This cost barrier may prevent some users from adopting the software, particularly if they are already using other transcription services.
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AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

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Have users gone deep on whether DeepScribe is a 'scribe' worth its salt? Recent user reviews on DeepScribe paint a mixed picture. While many appreciate its ability to accurately transcribe medical conversations, saving them valuable time and reducing documentation burdens, some have voiced concerns. A common thread among positive reviews is the praise for DeepScribe's accuracy in interpreting complex medical terminology, which directly translates to less time spent editing and correcting notes. However, some users have pointed out occasional inconsistencies with speaker identification, especially in noisy environments, leading to transcription errors that require manual correction. A standout feature is its integration with popular Electronic Health Records (EHR) systems, streamlining workflows and eliminating the need for manual data entry. This integration, however, is not without its hiccups, with some users reporting occasional syncing issues. DeepScribe seems best suited for healthcare professionals who engage in high volumes of patient consultations and are comfortable with technology. Its ability to efficiently handle medical jargon makes it particularly valuable for specialists. However, those working in consistently noisy environments or who require flawless speaker identification might find its limitations frustrating.

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