WRS Health vs Tebra Practice Management

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Our analysts compared WRS Health vs Tebra Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WRS Health Software Tool

Product Basics

WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services.

It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
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Tebra Practice Management (formerly Kareo Practice Management) supports users’ in-house billing needs. It is available as a mobile and web application that helps manage patients and insurance billing complications. It helps users go paperless and get paid faster with less effort. 

Users can streamline their billing processes with electronic charting, reporting and patient scheduling. It comes equipped with a billing dashboard, encounter reviews, patient authorizations and eligibility checks.
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Product Assistance

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Product Insights

  • Billing: It analyzes the practice for RCM gaps and potential revenue opportunities. It also assigns a medical billing advisor, who is a specialty-specific medical billing expert to manage all billing functions.  
  • Transparency and Reporting: A medical billing advisor reviews the medical billing analysis and indexes it against performance benchmarks. It also gives recommendations for improvements.  
  • Marketing the Medical Practice: WRS also provides medical practice marketing services. It starts by analyzing the practice for professional goals, potential opportunities and weaknesses. It then develops a customized, professional medical marketing plan, creates branded encounter notes and websites.  
  • Regulatory Compliance: A trained account manager is assigned to oversee the compliance process, monitoring the practice for compliance with meaningful use requirements. The manager analyzes the practice for goals and performance gaps, sets up the program, and evaluates results regularly. Monthly audits are conducted to gauge the practice’s compliance, reducing risk of non-compliance and audit.  
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  • Get Paid Faster: Provides the reports and tools required by businesses to get paid quickly with less effort.  
  • Easy Updates: Deployed in the cloud, it offers easy updates that can be accessed from anywhere at any time.  
  • Paperless Office: Features like patient scheduling, reporting, billing and electronic charting streamline processes and help create a paperless office.  
  • Claim Tracking: Lower accounts receivables with smart checks and balances and built-in claim tracking workflows.  
  • Easy Analytics: Understand and view billing information with easy-to-use dashboards and reporting.  
  • Charge Capture: Remove missed or late charges by capturing them to start patient billing right away.  
  • Billing: Supports medical billing to help practices manage accounts receivables and claims and run reports.  
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  • Intuitive Controls: It creates HPI templates that integrate seamlessly with EHR and workflow. For quick charting, data input methods such as free text, voice and digital pen can be used.  
  • Integrated Website and Patient Portal: You can set up alerts on a daily, weekly or monthly schedule. The patient portal lets you communicate securely with patients 24/7.  
  • Branded Physician Referrals: It has a referral management system that allows sending customized chart notes to the referring provider.  
  • Scheduling and Appointment Reminders: Its customizable schedule templates and appointment types help optimize patient registration and scheduling.  
  • Medical Management: It has an end-to-end e-prescribing EHR medication management solution. It makes checking pharmacy benefit status and prescribed medication history simple.  
  • Laboratory Connections, Order Tracking and Documentation: It has an order tracking system that monitors the status of lab orders, review results and sends them to the patient. It automatically documents all patient communication.  
  • Integrated EHR: Seamlessly combines electronic health records with practice management for streamlined operations.
  • Customizable Templates: Offers specialty-specific templates that can be tailored to fit unique practice needs.
  • Patient Portal: Empowers patients with access to their health information, appointment scheduling, and secure messaging.
  • Billing and Revenue Cycle Management: Automates billing processes and tracks claims to improve financial performance.
  • Telehealth Capabilities: Facilitates virtual consultations with secure video conferencing tools integrated into the platform.
  • Appointment Scheduling: Provides a flexible scheduling system that supports multiple providers and locations.
  • e-Prescribing: Streamlines prescription management with electronic prescriptions sent directly to pharmacies.
  • Clinical Decision Support: Offers evidence-based guidelines and alerts to assist in clinical decision-making.
  • Document Management: Organizes and stores patient documents electronically for easy retrieval and compliance.
  • Analytics and Reporting: Delivers comprehensive reports and analytics to monitor practice performance and patient outcomes.
  • Secure Messaging: Ensures HIPAA-compliant communication between providers and patients.
  • Task Management: Facilitates efficient workflow with task assignments and tracking for staff members.
  • Referral Management: Simplifies the process of managing patient referrals and tracking their status.
  • Lab Integration: Connects with laboratories for direct ordering and receipt of lab results within the system.
  • Mobile Access: Provides access to practice management tools and patient information from mobile devices.
  • Compliance Tools: Includes features to help practices adhere to regulatory requirements and standards.
  • Patient Check-In Kiosk: Offers a self-service option for patients to check in, reducing wait times and administrative workload.
  • Inventory Management: Tracks medical supplies and medications to ensure adequate stock levels and reduce waste.
  • Multi-Location Support: Manages operations across multiple practice locations with centralized control.
  • Training and Support: Provides comprehensive training resources and customer support to assist with system use and troubleshooting.
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  • Billing Dashboard: Intuitive dashboards track task lists, workflows and KPIs to save time and optimize billing.  
  • Patient Authorizations: Verify and check insurance eligibility during appointment scheduling and patient registration, eliminating uncollectible revenue due to insufficient or invalid insurance credentials.  
  • Encounter Review: Enter charges quickly and easily. Save codes and add them to patient encounter lists. Optimize workflows by adding modifiers.  
  • Insurance Enrollments: Helps system administrators and billers submit transactions and claims by creating a traceable system that works with clearinghouses. Connects to over 8,000 insurance agencies.  
  • Claims Management: Avoid disruptions and delays in cash flow by submitting claims digitally and see their status by following the digital trail. Print paper claims when required.  
  • Rejection Management: Denial management systems create reports about the details of a denial. Lower the number of denials by addressing root causes. Flags denials that need to be reviewed, resubmits claims and resolves denials.  
  • Payment Posting: Post and streamline the insurance payment process. Post payments with ERAs, EOBs and patient payments. Improves productivity by streamlining insurance payment posting.  
  • Patient Statements: Offers four ways to send statements to patients and an option to pay online. Send text balance reminders and electronic statements on demand to improve cash flow.  
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Product Ranking

#18

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Medical Practice Management Software

#148

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 99 68 100 100 100 97 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 163 reviews
Great User Sentiment 621 reviews
89%
of users recommend this product

WRS Health has a 'great' User Satisfaction Rating of 89% when considering 163 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Tebra Practice Management has a 'great' User Satisfaction Rating of 80% when considering 621 user reviews from 4 recognized software review sites.

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1.5 (4)
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4.46 (79)
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4.4 (84)
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Awards

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SelectHub research analysts have evaluated Tebra Practice Management and concluded it earns best-in-class honors for Billing and Claims Management, Collaboration, Dashboard and Reporting and Patient Payments Management.

Billing and Claims Management Award
Collaboration Award
Dashboard and Reporting Award
Patient Payments Management Award

Synopsis of User Ratings and Reviews

Comprehensive Solution: WRS Health stands out for its all-in-one design, seamlessly integrating features like e-prescribing, medication management, appointment reminders, and a patient portal, simplifying complex workflows for medical practices.
Specialty Specific Design: WRS Health caters to over 32 medical specialties, offering tailored templates and up-to-date ICD-10 codes, ensuring a customized experience for diverse medical practices.
Streamlined Billing: WRS Health streamlines the billing process, allowing users to efficiently manage claims, payments, and revenue cycles, reducing administrative burden and potential errors.
Enhanced Patient Engagement: The integrated patient portal empowers patients to actively participate in their healthcare journey, enabling them to schedule appointments, access medical records, communicate with providers, and manage bills online.
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Streamlined Patient Scheduling: Tebra offers online appointment booking, automated reminders, and waitlist management to optimize scheduling efficiency.
Integrated EHR and Billing: Tebra's platform combines electronic health records (EHR) with billing features, allowing for seamless management of patient data and financial processes.
Enhanced Patient Engagement: Features like telehealth, secure messaging, and a patient portal facilitate communication and engagement between healthcare providers and patients.
Comprehensive Reporting and Analytics: Tebra provides robust reporting tools to track key performance indicators (KPIs) and gain insights into practice operations.
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Difficult Template Creation: Some users have reported difficulties when building templates, finding the process less intuitive than desired.
Customer Service Concerns: A recurring concern raised by some users is the responsiveness and efficiency of WRS Health's customer service, potentially leading to delays in issue resolution.
Limited Pediatric Functionality: WRS Health might not be suitable for pediatric practices due to limited features specifically designed for this specialty.
Integration Limitations: Practices heavily reliant on external services or third-party software might find WRS Health's integration options restrictive, potentially impacting workflow efficiency.
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Customer Support: Users report challenges in getting timely and effective assistance from Tebra's customer support, leading to frustration and unresolved issues.
Software Glitches and Downtime: Frequent software glitches and system downtime disrupt workflows, impacting productivity and patient care.
Billing Issues: Tebra's billing system has been known to cause problems such as claim denials and incorrect patient billing, leading to revenue loss and administrative headaches for practices.
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Is WRS Health the right prescription for your medical practice's software needs? User reviews from the past year reveal a mixed bag, with some aspects shining brighter than others. While many users appreciate the software's user-friendly interface and comprehensive features, particularly the integrated billing capabilities, some have voiced concerns about occasional glitches and sluggish customer support. For instance, one user lauded the time-saving benefits of the software's lists, drop-down menus, and auto-fill options, highlighting the convenience of having assessments, medications, plans, and billing all consolidated within a single system. Conversely, another user reported difficulties with the clearinghouse and billing management, ultimately opting for a different provider for those specific services. A key strength of WRS Health lies in its integrated billing services, which users have consistently praised. One user even went so far as to describe WRS Health's billing services as "worth above and beyond what they charge." This integration streamlines financial workflows and reduces the need for multiple software solutions. However, the software is not without its drawbacks. Recurring complaints about glitches, particularly within the EMR system, suggest that WRS Health could benefit from addressing these technical hiccups to provide a smoother user experience. Additionally, the effectiveness of WRS Health's customer support appears to be a point of contention, with some users expressing frustration over slow response times. WRS Health seems best suited for medium to large specialty practices seeking an all-encompassing EHR and practice management solution. Its customizable templates, automated appointment reminders, and integrated billing features cater to the specific demands of these practices. However, practices heavily reliant on external integrations or those specializing in pediatrics might find WRS Health's limitations in these areas to be a dealbreaker. Overall, WRS Health presents a compelling option for practices prioritizing ease of use and integrated billing, but potential adopters should weigh the software's reported drawbacks against their specific needs and priorities.

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Navigating the landscape of medical practice management software can feel overwhelming, but understanding the nuances of each option can make the decision much easier. Tebra Practice Management has made a name for itself in the industry, but how do its features and functionality stack up against the competition, and is it the right fit for your practice? Tebra Practice Management offers a robust suite of features designed to streamline operations, including patient scheduling, billing, and electronic medical records (EMR). Users appreciate the software's intuitive interface, which simplifies training for new staff members and reduces the learning curve. The platform's ability to automate tasks like appointment reminders and insurance verification has been shown to significantly improve efficiency for many practices. However, some users have expressed concerns about the software's cost and the absence of certain features found in competing products. One of Tebra Practice Management's key strengths is its comprehensive approach to billing and claims management. The software provides tools to track claims, identify denials, and streamline the payment posting process, ultimately leading to improved revenue cycle management. Additionally, Tebra Practice Management's cloud-based nature ensures easy access to data from any location and facilitates seamless software updates. While Tebra Practice Management may not be the most budget-friendly option on the market, its extensive feature set and focus on automation make it a compelling choice for practices seeking to optimize their workflows and enhance their financial performance. Practices prioritizing a user-friendly interface and comprehensive billing capabilities will find Tebra Practice Management to be a valuable asset.

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