WRS Health vs Allscripts Sunrise

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Our analysts compared WRS Health vs Allscripts Sunrise based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WRS Health Software Tool
Allscripts Sunrise Software Tool

Product Basics

WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services.

It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
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Sunrise by Allscripts is a cloud-based solution that streamlines day-to-day administrative tasks and enhances care delivery quality by providing a comprehensive toolkit of electronic modules for better documentation, scheduling and medication prescribing.

It improves clinician experiences by offering health care organizations and medical enterprises a simplified dashboard to navigate patient files and crucial data in a unified space.
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Product Insights

  • Billing: It analyzes the practice for RCM gaps and potential revenue opportunities. It also assigns a medical billing advisor, who is a specialty-specific medical billing expert to manage all billing functions.  
  • Transparency and Reporting: A medical billing advisor reviews the medical billing analysis and indexes it against performance benchmarks. It also gives recommendations for improvements.  
  • Marketing the Medical Practice: WRS also provides medical practice marketing services. It starts by analyzing the practice for professional goals, potential opportunities and weaknesses. It then develops a customized, professional medical marketing plan, creates branded encounter notes and websites.  
  • Regulatory Compliance: A trained account manager is assigned to oversee the compliance process, monitoring the practice for compliance with meaningful use requirements. The manager analyzes the practice for goals and performance gaps, sets up the program, and evaluates results regularly. Monthly audits are conducted to gauge the practice’s compliance, reducing risk of non-compliance and audit.  
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  • Improve Communication: Use a structured electronic pathway to communicate with patients and staff members. Enable swift medical information retrieval among staff and clinicians via secure instant messaging portals for better care quality. 
  • Reduce Errors: Implement electronic measures to enter patient and medical information correctly. Use documentation tools to ensure complete accuracy in all patient care aspects. Enable e-prescriptions to prevent inadvertent medication errors, including wrong dosages and drug interactions. 
  • Engage Patients: Provide patients with a transparent ecosystem to track, view and manage treatment files from anywhere globally. Enable online patient portals for simplified appointment booking, messaging and record-keeping. 
  • Streamline Navigation: Improve office productivity using an electronic dashboard to identify problematic areas swiftly. Use color-coded labels and widgets to prioritize your daily admin and clinical tasks. 
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  • Intuitive Controls: It creates HPI templates that integrate seamlessly with EHR and workflow. For quick charting, data input methods such as free text, voice and digital pen can be used.  
  • Integrated Website and Patient Portal: You can set up alerts on a daily, weekly or monthly schedule. The patient portal lets you communicate securely with patients 24/7.  
  • Branded Physician Referrals: It has a referral management system that allows sending customized chart notes to the referring provider.  
  • Scheduling and Appointment Reminders: Its customizable schedule templates and appointment types help optimize patient registration and scheduling.  
  • Medical Management: It has an end-to-end e-prescribing EHR medication management solution. It makes checking pharmacy benefit status and prescribed medication history simple.  
  • Laboratory Connections, Order Tracking and Documentation: It has an order tracking system that monitors the status of lab orders, review results and sends them to the patient. It automatically documents all patient communication.  
  • Integrated EHR: Seamlessly combines electronic health records with practice management for streamlined operations.
  • Customizable Templates: Offers specialty-specific templates that can be tailored to fit unique practice needs.
  • Patient Portal: Empowers patients with access to their health information, appointment scheduling, and secure messaging.
  • Billing and Revenue Cycle Management: Automates billing processes and tracks claims to improve financial performance.
  • Telehealth Capabilities: Facilitates virtual consultations with secure video conferencing tools integrated into the platform.
  • Appointment Scheduling: Provides a flexible scheduling system that supports multiple providers and locations.
  • e-Prescribing: Streamlines prescription management with electronic prescriptions sent directly to pharmacies.
  • Clinical Decision Support: Offers evidence-based guidelines and alerts to assist in clinical decision-making.
  • Document Management: Organizes and stores patient documents electronically for easy retrieval and compliance.
  • Analytics and Reporting: Delivers comprehensive reports and analytics to monitor practice performance and patient outcomes.
  • Secure Messaging: Ensures HIPAA-compliant communication between providers and patients.
  • Task Management: Facilitates efficient workflow with task assignments and tracking for staff members.
  • Referral Management: Simplifies the process of managing patient referrals and tracking their status.
  • Lab Integration: Connects with laboratories for direct ordering and receipt of lab results within the system.
  • Mobile Access: Provides access to practice management tools and patient information from mobile devices.
  • Compliance Tools: Includes features to help practices adhere to regulatory requirements and standards.
  • Patient Check-In Kiosk: Offers a self-service option for patients to check in, reducing wait times and administrative workload.
  • Inventory Management: Tracks medical supplies and medications to ensure adequate stock levels and reduce waste.
  • Multi-Location Support: Manages operations across multiple practice locations with centralized control.
  • Training and Support: Provides comprehensive training resources and customer support to assist with system use and troubleshooting.
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  • Scheduling: Color code individual appointments to segregate visit types. Reduce missed appointments by setting reminders using an automated program. Enable swift booking, rescheduling and canceling by granting remote access to patients and admin staff members. 
  • Lab Integration: Reduce costs associated with paperwork and time-intensive communication routes by using electronic lab integration tools. Get easy access to patient reports, including real-time tests, treatment progress and routine health charts for improved operational efficiencies. 
  • E-Prescribing: Offer clinicians a comprehensive look into individual patient histories for accurate prescription deliveries. Enter and send prescription information to pharmacies in real time. 
  • Database Management: Implement a simplified record-keeping feature to streamline writing, viewing and analyzing medical files. Facilitate easy patient file navigation using a digital database management system for increased treatment capabilities across departments. 
  • Reporting: Track employee performance and identify individual metrics weekly and monthly. Address lagging issues and resolve internal organizational conflicts using this automated data-driven reporting system. 
  • Documentation: Promote legible and accurate documentation for improved record-keeping capabilities and enhanced care delivery across departments. Enable safe data exchange among providers, physicians and administrative staff. 
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Product Ranking

#18

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Medical Practice Management Software

#118

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WRS Health
Allscripts Sunrise
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 59 88 94 88 80 59 57 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 163 reviews
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89%
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WRS Health has a 'great' User Satisfaction Rating of 89% when considering 163 user reviews from 2 recognized software review sites.

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4.46 (79)
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4.4 (84)
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Synopsis of User Ratings and Reviews

Comprehensive Solution: WRS Health stands out for its all-in-one design, seamlessly integrating features like e-prescribing, medication management, appointment reminders, and a patient portal, simplifying complex workflows for medical practices.
Specialty Specific Design: WRS Health caters to over 32 medical specialties, offering tailored templates and up-to-date ICD-10 codes, ensuring a customized experience for diverse medical practices.
Streamlined Billing: WRS Health streamlines the billing process, allowing users to efficiently manage claims, payments, and revenue cycles, reducing administrative burden and potential errors.
Enhanced Patient Engagement: The integrated patient portal empowers patients to actively participate in their healthcare journey, enabling them to schedule appointments, access medical records, communicate with providers, and manage bills online.
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Streamlined Scheduling: Users praise the intuitive appointment scheduling features, highlighting the ease with which they can manage appointment slots, view provider schedules, and handle patient bookings.
Comprehensive Patient Chart: Allscripts Sunrise receives accolades for its robust patient charting capabilities. Users appreciate the centralized platform where they can efficiently access and manage patient records, including medical history, medications, and test results.
Billing Efficiency: Many users commend the software's billing functionalities, emphasizing its ability to streamline the billing process, automate claims submissions, and reduce errors, ultimately leading to improved revenue cycle management.
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Difficult Template Creation: Some users have reported difficulties when building templates, finding the process less intuitive than desired.
Customer Service Concerns: A recurring concern raised by some users is the responsiveness and efficiency of WRS Health's customer service, potentially leading to delays in issue resolution.
Limited Pediatric Functionality: WRS Health might not be suitable for pediatric practices due to limited features specifically designed for this specialty.
Integration Limitations: Practices heavily reliant on external services or third-party software might find WRS Health's integration options restrictive, potentially impacting workflow efficiency.
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Difficult to Use: Users have reported difficulty navigating the software and finding the information they need. Some have described the interface as "clunky" and "not intuitive."
Slow and Unreliable: Users have complained about the software being slow and prone to crashing. This can be frustrating for medical staff who rely on the software to perform their jobs efficiently.
Poor Customer Support: Some users have reported difficulty getting help from Allscripts customer support when they experience problems with the software. This can be a major problem for medical practices that rely on the software to operate.
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Is WRS Health the right prescription for your medical practice's software needs? User reviews from the past year reveal a mixed bag, with some aspects shining brighter than others. While many users appreciate the software's user-friendly interface and comprehensive features, particularly the integrated billing capabilities, some have voiced concerns about occasional glitches and sluggish customer support. For instance, one user lauded the time-saving benefits of the software's lists, drop-down menus, and auto-fill options, highlighting the convenience of having assessments, medications, plans, and billing all consolidated within a single system. Conversely, another user reported difficulties with the clearinghouse and billing management, ultimately opting for a different provider for those specific services. A key strength of WRS Health lies in its integrated billing services, which users have consistently praised. One user even went so far as to describe WRS Health's billing services as "worth above and beyond what they charge." This integration streamlines financial workflows and reduces the need for multiple software solutions. However, the software is not without its drawbacks. Recurring complaints about glitches, particularly within the EMR system, suggest that WRS Health could benefit from addressing these technical hiccups to provide a smoother user experience. Additionally, the effectiveness of WRS Health's customer support appears to be a point of contention, with some users expressing frustration over slow response times. WRS Health seems best suited for medium to large specialty practices seeking an all-encompassing EHR and practice management solution. Its customizable templates, automated appointment reminders, and integrated billing features cater to the specific demands of these practices. However, practices heavily reliant on external integrations or those specializing in pediatrics might find WRS Health's limitations in these areas to be a dealbreaker. Overall, WRS Health presents a compelling option for practices prioritizing ease of use and integrated billing, but potential adopters should weigh the software's reported drawbacks against their specific needs and priorities.

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Is Allscripts Sunrise the dawn of a new era for your medical practice, or will it leave you feeling burned out? User reviews from the past year suggest that while Allscripts Sunrise can be a powerful tool for large clinical enterprises, it may not be the best fit for everyone. One of the most frequently cited strengths of Allscripts Sunrise is its comprehensive suite of features, including robust patient scheduling, billing, and electronic health records systems. Users appreciate the platform's ability to streamline complex workflows and improve efficiency, particularly in hospital settings. However, some users have reported that the user interface can be clunky and difficult to navigate, especially for those who are not tech-savvy. This complexity has led some smaller practices to favor more user-friendly alternatives like AdvancedMD, which offers a more intuitive interface and streamlined workflows better suited for smaller teams. Another common criticism is the lack of seamless integration with other systems, which can lead to data silos and workflow disruptions. For example, one user noted difficulty importing lab results from Allscripts' inpatient product, Sunrise, into the outpatient platform, requiring them to toggle between systems. Overall, Allscripts Sunrise appears to be a powerful but complex platform best suited for large healthcare organizations with the technical expertise and resources to navigate its intricacies. Smaller practices or those seeking a more intuitive and user-friendly experience may find other solutions more appealing. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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