TheraNest vs Veradigm

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Our analysts compared TheraNest vs Veradigm based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

TheraNest Software Tool
Veradigm Software Tool

Product Basics

TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
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Veradigm (formerly Allscripts) offers a healthcare software suite designed to streamline clinical, financial, and operational workflows for healthcare organizations. It caters particularly to hospitals and health systems seeking to improve data management, care coordination, and financial performance.

Benefits of Veradigm include enhanced patient care through improved data-driven decision making, increased operational efficiency through automation of tasks, and improved financial performance through better revenue cycle management. Popular features can include tools for claims processing, clinical documentation, and data analytics. User experiences within healthcare suggest that Veradigm can be a powerful tool for improving healthcare delivery, but its effectiveness can depend on the specific needs and implementation within each organization. Pricing typically involves a base subscription fee with additional costs based on specific modules or functionality required.


  • Pros
  • Better Data Mgmt
  • Improved Care Coord.
  • Streamlined Workflow
  • Revenue Cycle Mgmt
  • User-Friendly Interface (Some users report)
  • Cons
  • Learning Curve
  • Costly (Some users report)
  • Limited Customization
  • Support Issues (Some users report)
  • Outdated Interface (Some users report)
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Accept Payments: Accept credit card payments via the client portal. Save cards and have them on file for improved cash flow. Set up easily with no merchant account fee, gateway fee or additional fee with a standard rate for all cards.  
  • Monitor Treatment Plans: Update and monitor treatment plans with objectives and goals. Gives users access to more than 1,000 treatment objectives, goals, progress notes and space to enter their notes.  
  • Manage Client Charts: Manage and store client charts electronically, including information like diagnosis, contact information, client and treatment history. Provides unlimited storage to upload client files like an insurance card, driver’s license and more.  
  • Track Insurance Claims: Track and file insurance claims, use batch submission to submit multiple claims and use the client ledger to keep track of client credits, write-offs and balances.  
  • Outsource Claims: Lets users outsource their claims and maximize reimbursements with claim validation, submission and rejection, denial follow-up and payments reconciliation. Use clearinghouse and software claim scrubbing to ensure claims are error-free.  
  • Reduce Medication Errors: Gives users access to point-of-care modules for physicians, including drug-allergy, contraindication checks, dosing and drug-drug. Lets them review the client’s medication history for up to 12 months.  
  • Integrations: Integrates with Wiley Practice Planners that helps users record their notes within the module.  
  • Templates: Supports templates for initial assessments, discharge summaries, progress notes and treatment plans.  
  • Create Custom Forms: Helps users create custom forms to fit their practice’s needs. Download and print CMS-1500 forms.  
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  • Do-It-All: Serves practices and healthcare organizations of every size and specialty. With a wide variety of features and numerous integratable add-ons, it provides all practice needs for most health facilities. 
  • Improve Workflow: Collects important information such as prior authorizations, quality reporting and medical record sharing. Physicians and patients can communicate via real-time messaging to bridge the communication gap between appointments. Specialty equipment can be assigned automatically to the proper exam room and physician at the correct time. 
  • Increase Productivity and Efficiency: Automates many of the time-consuming and repetitive everyday tasks. Users can quickly access patient demographics, payment information and insurance to make patient visits more efficient. 
  • Greater Employee Health: Offers employee health management solutions to help keep track of staff’s overall health and encourage a healthy lifestyle for all employees. Users can track their progress and view their health plans online using the software. 
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  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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  • EHR: Clinicians can chart and document a patient’s medical information and store that data for future use. It is made for both specialty clinics and larger hospital organizations, although the solutions vary depending on whether you provide ambulatory or inpatient treatment. 
  • Population Health: Its population health management platform, CareInMotion, offers patient engagement, data analytics, patient care coordination and more. It allows practices to study an overall group's health and focus on more local medical priorities specific to one’s health organization. 
  • Precision Medicine: Rather than viewing all patients as a whole, it helps create a more personalized approach when prescribing medication. It shares information simultaneously for research and pharmacogenomics. 
  • E-Prescribing: Makes the prescription process quicker and easier for physicians and patients. Pharmacies can pull up medication histories and get alerts for any drug-to-drug or drug-to-allergy interactions that may occur based on the patient’s current medication and/or diagnosis. 
  • Financial Management: Connect planning, analytics and revenue cycle activities to help manage finances and keep track of revenue while making processes more efficient. 
  • Employer Health Programs: These programs encourage employees to pay more attention to their physical health, help users keep track of health programs and view their progress. 
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Product Ranking

#29

among all
Medical Practice Management Software

#24

among all
Medical Practice Management Software

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User Sentiment Summary

Great User Sentiment 1634 reviews
Fair User Sentiment 182 reviews
89%
of users recommend this product

TheraNest has a 'great' User Satisfaction Rating of 89% when considering 1634 user reviews from 4 recognized software review sites.

61%
of users recommend this product

Veradigm has a 'fair' User Satisfaction Rating of 61% when considering 182 user reviews from 3 recognized software review sites.

4.4 (14)
n/a
4.0 (35)
3.5 (1)
4.41 (880)
3.0 (168)
4.5 (705)
n/a
n/a
4.0 (13)

Synopsis of User Ratings and Reviews

User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
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Improved Care Coordination: Streamlined communication between healthcare providers can minimize errors and delays in treatment plans. For instance, Veradigm's patient portal could allow specialists to share test results directly with referring physicians, expediting the care process.
Enhanced Data Management: Veradigm may offer tools to consolidate patient data from various sources into a centralized location. This can improve data accuracy and accessibility, allowing healthcare providers to make more informed clinical decisions.
Streamlined Workflow Automation: Automating repetitive tasks like appointment scheduling or claims submission can free up valuable staff time for patient care. For example, Veradigm might automatically generate appointment reminders or populate insurance forms, reducing administrative burden.
Potential Revenue Cycle Management Benefits: Veradigm's features could help healthcare organizations optimize billing and collections. For instance, automated claim scrubbing might identify and correct errors before submission, potentially reducing claim denials and improving cash flow.
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Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.
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Learning Curve and User Interface: Some users report that Veradigm can have a complex interface and a steep learning curve for staff, potentially hindering initial adoption and reducing efficiency during the adjustment period. New staff may require additional training to navigate the software effectively.
Limited Customization Options: Depending on the specific needs of a healthcare organization, Veradigm's customization options might be limited. This could restrict the software's ability to perfectly align with existing workflows and reporting structures, potentially leading to workarounds and decreased efficiency.
Cost Considerations: While the exact pricing structure isn't publicly available, some users mention Veradigm can be a costly solution, especially for smaller practices. The cost needs to be weighed against the perceived benefits to ensure it delivers a positive return on investment for the organization.
Potential Support Issues: Some users report occasional challenges with Veradigm's customer support. Reliable and timely assistance is crucial for addressing technical issues and optimizing software usage. Inquiries about the scope and accessibility of support services are vital before implementation.
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TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

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Veradigm offers a user-friendly interface that makes it easy to learn, use and manage. E-prescribing makes it easy and efficient to reach the appropriate party while complying with HIPAA and other regulations. Reviewing individual patient charts is easy and can be broken down into categories of MD notes, document type, specialists and more. Some users have mentioned that it has an outdated user interface and an unstable cloud-based server that kicks users out, causing an inefficient working process. It is labor-intensive and requires time and lengthy processes to complete a single workflow. Some reviewers have pointed out that customer support isn’t helpful.

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Top Alternatives in Medical Practice Management Software


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