TheraNest vs Practice Mate

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Our analysts compared TheraNest vs Practice Mate based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

TheraNest Software Tool
Practice Mate Software Tool

Product Basics

TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
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Practice Mate is a comprehensive software solution designed to streamline medical practice management. It excels in handling tasks such as patient scheduling, billing, and electronic health records. This software is particularly well-suited for small to medium-sized medical practices due to its user-friendly interface and robust functionality. It offers significant benefits, including improved administrative efficiency, reduced paperwork, and enhanced patient care coordination.

Popular features of Practice Mate include appointment scheduling, patient registration, and claims management. Users appreciate its intuitive design and the ability to integrate seamlessly with other systems. Compared to similar products, Practice Mate is often praised for its affordability and ease of use. Pricing is typically competitive, with options that may include a per-provider fee or a monthly subscription, making it accessible for practices with varying budgets.

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$39 Monthly
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$0 Freemium, Monthly
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accept Payments: Accept credit card payments via the client portal. Save cards and have them on file for improved cash flow. Set up easily with no merchant account fee, gateway fee or additional fee with a standard rate for all cards.  
  • Monitor Treatment Plans: Update and monitor treatment plans with objectives and goals. Gives users access to more than 1,000 treatment objectives, goals, progress notes and space to enter their notes.  
  • Manage Client Charts: Manage and store client charts electronically, including information like diagnosis, contact information, client and treatment history. Provides unlimited storage to upload client files like an insurance card, driver’s license and more.  
  • Track Insurance Claims: Track and file insurance claims, use batch submission to submit multiple claims and use the client ledger to keep track of client credits, write-offs and balances.  
  • Outsource Claims: Lets users outsource their claims and maximize reimbursements with claim validation, submission and rejection, denial follow-up and payments reconciliation. Use clearinghouse and software claim scrubbing to ensure claims are error-free.  
  • Reduce Medication Errors: Gives users access to point-of-care modules for physicians, including drug-allergy, contraindication checks, dosing and drug-drug. Lets them review the client’s medication history for up to 12 months.  
  • Integrations: Integrates with Wiley Practice Planners that helps users record their notes within the module.  
  • Templates: Supports templates for initial assessments, discharge summaries, progress notes and treatment plans.  
  • Create Custom Forms: Helps users create custom forms to fit their practice’s needs. Download and print CMS-1500 forms.  
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  • Improved Efficiency: Streamlines administrative tasks, allowing staff to focus more on patient care and less on paperwork.
  • Enhanced Patient Scheduling: Offers a user-friendly interface for booking, rescheduling, and managing patient appointments, reducing no-shows and cancellations.
  • Billing Accuracy: Automates billing processes, minimizing errors and ensuring timely submission of claims to insurance companies.
  • Comprehensive Reporting: Provides detailed reports on various aspects of the practice, such as financial performance and patient demographics, aiding in informed decision-making.
  • Secure Data Management: Ensures patient data is stored securely, complying with HIPAA regulations and protecting sensitive information from breaches.
  • Customizable Templates: Allows customization of forms and templates to fit the specific needs of the practice, improving workflow and documentation accuracy.
  • Patient Portal Access: Empowers patients with access to their medical records, appointment scheduling, and communication with healthcare providers, enhancing patient engagement.
  • Insurance Verification: Facilitates real-time insurance eligibility checks, reducing the risk of claim denials and improving revenue cycle management.
  • Task Automation: Automates routine tasks such as appointment reminders and follow-up notifications, freeing up staff time for more critical activities.
  • Scalability: Adapts to the growth of the practice, whether adding new providers, locations, or services, without significant disruptions.
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  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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  • Appointment Scheduling: Allows for easy scheduling, rescheduling, and cancellation of patient appointments with a user-friendly calendar interface.
  • Patient Registration: Streamlines the process of registering new patients and updating existing patient information, ensuring accurate and up-to-date records.
  • Electronic Medical Records (EMR) Integration: Seamlessly integrates with EMR systems to provide comprehensive patient health records and history.
  • Billing and Invoicing: Facilitates the creation, management, and tracking of patient bills and invoices, including insurance claims processing.
  • Insurance Eligibility Verification: Automatically verifies patient insurance eligibility in real-time, reducing the risk of claim denials.
  • Reporting and Analytics: Generates detailed reports and analytics on various aspects of the practice, such as financial performance and patient demographics.
  • Patient Portal: Provides a secure online portal for patients to access their health information, schedule appointments, and communicate with their healthcare providers.
  • Task Management: Helps manage and assign tasks to staff members, ensuring efficient workflow and task completion.
  • Document Management: Organizes and stores important documents, such as patient forms and medical records, in a centralized digital repository.
  • Customizable Templates: Offers customizable templates for various forms and documents, allowing practices to tailor them to their specific needs.
  • Multi-Location Support: Supports practices with multiple locations, enabling centralized management of all sites from a single platform.
  • Secure Messaging: Facilitates secure communication between healthcare providers and patients, ensuring confidentiality and compliance with HIPAA regulations.
  • Inventory Management: Tracks and manages medical supplies and inventory, helping practices maintain adequate stock levels.
  • Mobile Access: Provides mobile access to the software, allowing healthcare providers to manage their practice on-the-go.
  • Integration with Third-Party Applications: Supports integration with various third-party applications, enhancing the functionality and versatility of the software.
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Product Ranking

#29

among all
Medical Practice Management Software

#51

among all
Medical Practice Management Software

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User Sentiment Summary

Great User Sentiment 1634 reviews
Good User Sentiment 37 reviews
89%
of users recommend this product

TheraNest has a 'great' User Satisfaction Rating of 89% when considering 1634 user reviews from 4 recognized software review sites.

76%
of users recommend this product

Practice Mate has a 'good' User Satisfaction Rating of 76% when considering 37 user reviews from 1 recognized software review sites.

4.4 (14)
n/a
4.0 (35)
n/a
4.41 (880)
3.78 (37)
4.5 (705)
n/a

Synopsis of User Ratings and Reviews

User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
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Feature-Rich for Various Needs: Practice Mate is praised for offering a wide array of tools, including appointment scheduling, patient records management, and billing functionalities, making it a comprehensive solution for medical practices.
User-Friendly Design: Many users find Practice Mate easy to navigate and use, particularly those working in small to medium-sized practices. This suggests the platform is designed with accessibility in mind.
Cost-Effective Solution: Practice Mate is considered budget-friendly while still offering a good set of features, making it a practical choice for practices looking for a balance between cost and functionality.
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Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.
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Technical Issues: Users reported experiencing occasional technical glitches, which can be disruptive to workflow.
Difficult to Learn: New users sometimes find it challenging to learn how to use the software effectively and require time to get up to speed.
Slow Support: Some users have expressed frustration with the customer support response time, leading to delays in resolving issues.
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TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

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Is Practice Mate the perfect mate for streamlining your medical practice? Recent user reviews suggest Practice Mate is a valuable tool for managing medical practices, particularly for smaller practices seeking affordability and efficiency. Users consistently praise its intuitive scheduling, billing, and patient management features, finding it "easy to use" and a "breeze" for tasks like filing claims and tracking payments. One user specifically lauded its ability to catch billing errors before submission, highlighting its role in preventing revenue loss. However, some users point out occasional technical hiccups and a learning curve for those new to the system. While customer support receives mixed reviews, with some users praising its responsiveness, others mention delays in issue resolution. Practice Mate's key differentiator is its comprehensive suite of features offered at a competitive price point, making it particularly appealing to smaller practices or solo practitioners who might find standalone alternatives cost-prohibitive. The software shines in its integrated approach, combining scheduling, billing, and electronic health records into a single platform, streamlining administrative workflows and reducing the need for multiple software solutions. This integration is exemplified by its seamless interface with the Office Ally clearinghouse, simplifying claim submission and payment posting. However, the occasional technical glitches and mixed feedback on customer support highlight areas for potential improvement. Overall, Practice Mate emerges as a strong contender for practices prioritizing affordability and ease of use, especially those seeking an all-in-one solution to manage their practice efficiently.

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Top Alternatives in Medical Practice Management Software


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ClinicMind

DrChrono

DuxWare

eClinicalWorks

eMDs

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Intergy

Meditab

NextGen Enterprise

Power Diary

Practice Fusion

Tebra Practice Management

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