Home > Medical Practice Management Software > simplepractice > simplepractice vs Allscripts Sunrise

simplepractice vs Allscripts Sunrise

Last Updated: November 18th, 2024

Our analysts compared simplepractice vs Allscripts Sunrise based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place.

Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.

Sunrise by Allscripts is a cloud-based solution that streamlines day-to-day administrative tasks and enhances care delivery quality by providing a comprehensive toolkit of electronic modules for better documentation, scheduling and medication prescribing.

It improves clinician experiences by offering health care organizations and medical enterprises a simplified dashboard to navigate patient files and crucial data in a unified space.

$29 Monthly

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$199 Monthly

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Tailored to your specific needs

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Product Insights

Streamline Daily Tasks: All tools are easy to integrate, giving users all the capability they need in one connected system. Physicians can quickly switch from one tool to another with one click.
Reduce No-Shows: Send out automated reminders to customers to significantly reduce the number of no-shows. Clients can also schedule their appointments online and sync them to third-party calendars so they don’t forget when their appointment is.
Simplify Diagnosis and Treatment Planning: With a built-in library containing thousands of ICD-10 codes, treatment plans are integratable with progress notes. Users can easily document status exams, assessments and summaries.
Accessibility: Access it virtually anywhere and any time. Physicians can use mobile apps on the go as well as access the solution online 24/7.
Client Engagement: The use of the client portal gives patients more control over their healthcare. Clients can manage appointments, communicate with their physicians and fill out any required paperwork online before a visit.
Improve Organization: With structured notes, specialized templates and reusable forms, all of the organization's documents can be stored securely.
Affordable: It's comparatively cheaper than the average practice management solution, with price options starting at $39 per month.

Improve Communication: Use a structured electronic pathway to communicate with patients and staff members. Enable swift medical information retrieval among staff and clinicians via secure instant messaging portals for better care quality.
Reduce Errors: Implement electronic measures to enter patient and medical information correctly. Use documentation tools to ensure complete accuracy in all patient care aspects. Enable e-prescriptions to prevent inadvertent medication errors, including wrong dosages and drug interactions.
Engage Patients: Provide patients with a transparent ecosystem to track, view and manage treatment files from anywhere globally. Enable online patient portals for simplified appointment booking, messaging and record-keeping.
Streamline Navigation: Improve office productivity using an electronic dashboard to identify problematic areas swiftly. Use color-coded labels and widgets to prioritize your daily admin and clinical tasks.

Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online.
Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password.
Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security.
Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking.
Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place.
Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more.

Scheduling: Color code individual appointments to segregate visit types. Reduce missed appointments by setting reminders using an automated program. Enable swift booking, rescheduling and canceling by granting remote access to patients and admin staff members.
Lab Integration: Reduce costs associated with paperwork and time-intensive communication routes by using electronic lab integration tools. Get easy access to patient reports, including real-time tests, treatment progress and routine health charts for improved operational efficiencies.
E-Prescribing: Offer clinicians a comprehensive look into individual patient histories for accurate prescription deliveries. Enter and send prescription information to pharmacies in real time.
Database Management: Implement a simplified record-keeping feature to streamline writing, viewing and analyzing medical files. Facilitate easy patient file navigation using a digital database management system for increased treatment capabilities across departments.
Reporting: Track employee performance and identify individual metrics weekly and monthly. Address lagging issues and resolve internal organizational conflicts using this automated data-driven reporting system.
Documentation: Promote legible and accurate documentation for improved record-keeping capabilities and enhanced care delivery across departments. Enable safe data exchange among providers, physicians and administrative staff.

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#118

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Analyst Rating Summary

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User Sentiment Summary

92%

of users recommend this product

simplepractice has a 'excellent' User Satisfaction Rating of 92% when considering 5040 user reviews from 4 recognized software review sites.

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4.1 (64)

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Awards

Synopsis of User Ratings and Reviews

Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.

User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.

Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.

Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.

Streamlined Scheduling: Users praise the intuitive appointment scheduling features, highlighting the ease with which they can manage appointment slots, view provider schedules, and handle patient bookings.

Comprehensive Patient Chart: Allscripts Sunrise receives accolades for its robust patient charting capabilities. Users appreciate the centralized platform where they can efficiently access and manage patient records, including medical history, medications, and test results.

Billing Efficiency: Many users commend the software's billing functionalities, emphasizing its ability to streamline the billing process, automate claims submissions, and reduce errors, ultimately leading to improved revenue cycle management.

Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.

Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.

Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.

Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.

Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Difficult to Use: Users have reported difficulty navigating the software and finding the information they need. Some have described the interface as "clunky" and "not intuitive."

Slow and Unreliable: Users have complained about the software being slow and prone to crashing. This can be frustrating for medical staff who rely on the software to perform their jobs efficiently.

Poor Customer Support: Some users have reported difficulty getting help from Allscripts customer support when they experience problems with the software. This can be a major problem for medical practices that rely on the software to operate.

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Is Allscripts Sunrise the dawn of a new era for your medical practice, or will it leave you feeling burned out? User reviews from the past year suggest that while Allscripts Sunrise can be a powerful tool for large clinical enterprises, it may not be the best fit for everyone. One of the most frequently cited strengths of Allscripts Sunrise is its comprehensive suite of features, including robust patient scheduling, billing, and electronic health records systems. Users appreciate the platform's ability to streamline complex workflows and improve efficiency, particularly in hospital settings. However, some users have reported that the user interface can be clunky and difficult to navigate, especially for those who are not tech-savvy. This complexity has led some smaller practices to favor more user-friendly alternatives like AdvancedMD, which offers a more intuitive interface and streamlined workflows better suited for smaller teams. Another common criticism is the lack of seamless integration with other systems, which can lead to data silos and workflow disruptions. For example, one user noted difficulty importing lab results from Allscripts' inpatient product, Sunrise, into the outpatient platform, requiring them to toggle between systems. Overall, Allscripts Sunrise appears to be a powerful but complex platform best suited for large healthcare organizations with the technical expertise and resources to navigate its intricacies. Smaller practices or those seeking a more intuitive and user-friendly experience may find other solutions more appealing. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

Screenshots

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FAQ

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