RXNT vs PracticeSuite

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Our analysts compared RXNT vs PracticeSuite based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

RXNT Software Tool
PracticeSuite Software Tool

Product Basics

RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
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PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant.

Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.
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$110/Provider, Monthly
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$34.95 Monthly
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Chromebook
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Android
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Cloud
On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Cloud-Based Technology: Real-time data about patient health and prescription history can be accessed from any computer, tablet or smartphone. Product upgrades and maintenance updates happen seamlessly via the cloud. 
  • Agile and Responsive: Offers customized templates to fit practices of any size or specialty. It also keeps upgrading its solutions continuously. 
  • All-in Pricing: It's all-in pricing option includes set-up, training, regular upgrades and ongoing support at no additional cost. 
  • Affordable: Its solutions are affordable as one can choose an a-la-carte option with predictable pricing or choose the full suite of solutions for an integrated platform. Prices start as low as 65$ per month per provider. 
  • Seamlessly Integrated Systems: The entire practice can be run from a single solution, thus eliminating data discrepancies and toggling between systems. 
  • US-Based Customer Service: The customer service team is based out of Maryland and can be contacted via email, chat or phone call. To add to that, customers have access to online, interactive help guides and tools. 
  • Simple Claim Sending Option: The process to submit claims is very simple, and e-scripts work well. 
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  • Control Operations: Control daily financial operations with KPI and drill-down reporting that displays the entire business’s financial inflows and outflows with a click.  
  • Quick Setup: Sets up easily with no downloads, hardware or waiting period. Access billing features immediately after installation.  
  • Secure: Built in the cloud to let billing services and administrators access revenue management tools from any device at any time.  
  • Chat, Video and Phone Consulting: Interact with patients securely and remotely with PracticeSuite’s HIPAA-compliant video, phone and chat tools.  
  • Templates: Increase operational efficiency with pre-built templates for common use cases across specialties.  
  • Audit Trails: Lets users keep track of received messages, and import them to the EHR.  
  • Encourages Transparency: View billing and performance data at any time with real-time updates reflected in dashboards and reports.  
  • Get Paid: Helps practices get paid despite appeals, recoupment and denials.  
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  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
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  • Financial Control: Keep track of and control finances with drill-down tools and KPI reporting.  
  • Appointment Reminders: Best practices and appointment reminders increase productivity and reduce no-shows. Patient responses are recorded directly into the system.  
  • Multi-Location Management: View, manage and upload reports from a single location and login.  
  • Reminders: Send automated messages according to doctor, location, appointment type and number of appointments.  
  • No-Show Engagement: Record patient responses in the system directly.  
  • Patient Recalls: Remind patients to schedule their next appointments by sending them service notes.  
  • Patient Chat: Message patients, answer their replies and talk to office staff seamlessly via SMS.  
  • Broadcast Messaging: Keep patients and staff informed of last-minute changes, emergencies and weather delays by location, appointment day, time and provider.  
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Product Ranking

#17

among all
Medical Practice Management Software

#74

among all
Medical Practice Management Software

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User Sentiment Summary

Great User Sentiment 135 reviews
Great User Sentiment 69 reviews
88%
of users recommend this product

RXNT has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 3 recognized software review sites.

83%
of users recommend this product

PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.

2.0 (1)
n/a
5.0 (1)
4.1 (9)
n/a
4.14 (32)
4.4 (133)
4.2 (28)

Synopsis of User Ratings and Reviews

User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
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Centralized Collections: Streamlines account management and appeals by consolidating all relevant information within the Collection Manager.
Electronic Processing Efficiency: Integrates with Clearing House Relay Health, enabling efficient electronic processing for medical billing and office tasks.
Comprehensive Solution: Offers a unified platform that combines EHR, medical billing, and practice management functionalities.
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Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.
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Complex Dashboard: Some users have reported that the dashboard's layout can be complicated and difficult to navigate, especially when first learning how to use the software.
Non-Intuitive Processes: Certain functions within PracticeSuite have been described as not being intuitive, leading to a steeper learning curve for new users.
Occasional Software Snags: Users have mentioned experiencing occasional software glitches, such as issues with inputting incorrect deductible amounts and difficulties in correcting these errors.
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RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

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User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.

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Screenshots

Top Alternatives in Medical Practice Management Software


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ClinicMind

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Meditab

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Practice Fusion

Tebra Practice Management

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