PracticeSuite vs Tebra Practice Management

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Our analysts compared PracticeSuite vs Tebra Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PracticeSuite Software Tool

Product Basics

PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant.

Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.
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Tebra Practice Management (formerly Kareo Practice Management) supports users’ in-house billing needs. It is available as a mobile and web application that helps manage patients and insurance billing complications. It helps users go paperless and get paid faster with less effort. 

Users can streamline their billing processes with electronic charting, reporting and patient scheduling. It comes equipped with a billing dashboard, encounter reviews, patient authorizations and eligibility checks.
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$34.95 Monthly
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Tailored to your specific needs
$150 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Control Operations: Control daily financial operations with KPI and drill-down reporting that displays the entire business’s financial inflows and outflows with a click.  
  • Quick Setup: Sets up easily with no downloads, hardware or waiting period. Access billing features immediately after installation.  
  • Secure: Built in the cloud to let billing services and administrators access revenue management tools from any device at any time.  
  • Chat, Video and Phone Consulting: Interact with patients securely and remotely with PracticeSuite’s HIPAA-compliant video, phone and chat tools.  
  • Templates: Increase operational efficiency with pre-built templates for common use cases across specialties.  
  • Audit Trails: Lets users keep track of received messages, and import them to the EHR.  
  • Encourages Transparency: View billing and performance data at any time with real-time updates reflected in dashboards and reports.  
  • Get Paid: Helps practices get paid despite appeals, recoupment and denials.  
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  • Get Paid Faster: Provides the reports and tools required by businesses to get paid quickly with less effort.  
  • Easy Updates: Deployed in the cloud, it offers easy updates that can be accessed from anywhere at any time.  
  • Paperless Office: Features like patient scheduling, reporting, billing and electronic charting streamline processes and help create a paperless office.  
  • Claim Tracking: Lower accounts receivables with smart checks and balances and built-in claim tracking workflows.  
  • Easy Analytics: Understand and view billing information with easy-to-use dashboards and reporting.  
  • Charge Capture: Remove missed or late charges by capturing them to start patient billing right away.  
  • Billing: Supports medical billing to help practices manage accounts receivables and claims and run reports.  
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  • Financial Control: Keep track of and control finances with drill-down tools and KPI reporting.  
  • Appointment Reminders: Best practices and appointment reminders increase productivity and reduce no-shows. Patient responses are recorded directly into the system.  
  • Multi-Location Management: View, manage and upload reports from a single location and login.  
  • Reminders: Send automated messages according to doctor, location, appointment type and number of appointments.  
  • No-Show Engagement: Record patient responses in the system directly.  
  • Patient Recalls: Remind patients to schedule their next appointments by sending them service notes.  
  • Patient Chat: Message patients, answer their replies and talk to office staff seamlessly via SMS.  
  • Broadcast Messaging: Keep patients and staff informed of last-minute changes, emergencies and weather delays by location, appointment day, time and provider.  
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  • Billing Dashboard: Intuitive dashboards track task lists, workflows and KPIs to save time and optimize billing.  
  • Patient Authorizations: Verify and check insurance eligibility during appointment scheduling and patient registration, eliminating uncollectible revenue due to insufficient or invalid insurance credentials.  
  • Encounter Review: Enter charges quickly and easily. Save codes and add them to patient encounter lists. Optimize workflows by adding modifiers.  
  • Insurance Enrollments: Helps system administrators and billers submit transactions and claims by creating a traceable system that works with clearinghouses. Connects to over 8,000 insurance agencies.  
  • Claims Management: Avoid disruptions and delays in cash flow by submitting claims digitally and see their status by following the digital trail. Print paper claims when required.  
  • Rejection Management: Denial management systems create reports about the details of a denial. Lower the number of denials by addressing root causes. Flags denials that need to be reviewed, resubmits claims and resolves denials.  
  • Payment Posting: Post and streamline the insurance payment process. Post payments with ERAs, EOBs and patient payments. Improves productivity by streamlining insurance payment posting.  
  • Patient Statements: Offers four ways to send statements to patients and an option to pay online. Send text balance reminders and electronic statements on demand to improve cash flow.  
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Product Ranking

#74

among all
Medical Practice Management Software

#148

among all
Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 99 68 100 100 100 97 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 69 reviews
Great User Sentiment 621 reviews
83%
of users recommend this product

PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Tebra Practice Management has a 'great' User Satisfaction Rating of 80% when considering 621 user reviews from 4 recognized software review sites.

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1.5 (4)
4.1 (9)
4.1 (99)
4.14 (32)
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4.2 (28)
4.0 (510)
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4.4 (8)

Awards

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SelectHub research analysts have evaluated Tebra Practice Management and concluded it earns best-in-class honors for Billing and Claims Management, Collaboration, Dashboard and Reporting and Patient Payments Management.

Billing and Claims Management Award
Collaboration Award
Dashboard and Reporting Award
Patient Payments Management Award

Synopsis of User Ratings and Reviews

Centralized Collections: Streamlines account management and appeals by consolidating all relevant information within the Collection Manager.
Electronic Processing Efficiency: Integrates with Clearing House Relay Health, enabling efficient electronic processing for medical billing and office tasks.
Comprehensive Solution: Offers a unified platform that combines EHR, medical billing, and practice management functionalities.
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Streamlined Patient Scheduling: Tebra offers online appointment booking, automated reminders, and waitlist management to optimize scheduling efficiency.
Integrated EHR and Billing: Tebra's platform combines electronic health records (EHR) with billing features, allowing for seamless management of patient data and financial processes.
Enhanced Patient Engagement: Features like telehealth, secure messaging, and a patient portal facilitate communication and engagement between healthcare providers and patients.
Comprehensive Reporting and Analytics: Tebra provides robust reporting tools to track key performance indicators (KPIs) and gain insights into practice operations.
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Complex Dashboard: Some users have reported that the dashboard's layout can be complicated and difficult to navigate, especially when first learning how to use the software.
Non-Intuitive Processes: Certain functions within PracticeSuite have been described as not being intuitive, leading to a steeper learning curve for new users.
Occasional Software Snags: Users have mentioned experiencing occasional software glitches, such as issues with inputting incorrect deductible amounts and difficulties in correcting these errors.
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Customer Support: Users report challenges in getting timely and effective assistance from Tebra's customer support, leading to frustration and unresolved issues.
Software Glitches and Downtime: Frequent software glitches and system downtime disrupt workflows, impacting productivity and patient care.
Billing Issues: Tebra's billing system has been known to cause problems such as claim denials and incorrect patient billing, leading to revenue loss and administrative headaches for practices.
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User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.

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Navigating the landscape of medical practice management software can feel overwhelming, but understanding the nuances of each option can make the decision much easier. Tebra Practice Management has made a name for itself in the industry, but how do its features and functionality stack up against the competition, and is it the right fit for your practice? Tebra Practice Management offers a robust suite of features designed to streamline operations, including patient scheduling, billing, and electronic medical records (EMR). Users appreciate the software's intuitive interface, which simplifies training for new staff members and reduces the learning curve. The platform's ability to automate tasks like appointment reminders and insurance verification has been shown to significantly improve efficiency for many practices. However, some users have expressed concerns about the software's cost and the absence of certain features found in competing products. One of Tebra Practice Management's key strengths is its comprehensive approach to billing and claims management. The software provides tools to track claims, identify denials, and streamline the payment posting process, ultimately leading to improved revenue cycle management. Additionally, Tebra Practice Management's cloud-based nature ensures easy access to data from any location and facilitates seamless software updates. While Tebra Practice Management may not be the most budget-friendly option on the market, its extensive feature set and focus on automation make it a compelling choice for practices seeking to optimize their workflows and enhance their financial performance. Practices prioritizing a user-friendly interface and comprehensive billing capabilities will find Tebra Practice Management to be a valuable asset.

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Screenshots

Top Alternatives in Medical Practice Management Software


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athenaOne

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Intergy

Meditab

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Power Diary

Practice Fusion

Tebra Practice Management

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