Home > Medical Practice Management Software > PracticeSuite > PracticeSuite vs Allscripts Sunrise

PracticeSuite vs Allscripts Sunrise

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Our analysts compared PracticeSuite vs Allscripts Sunrise based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
PracticeSuite Software Tool
Allscripts Sunrise Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (69 Reviews)

Analyst Rating

73 Detailed Analysis

User Sentiment

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( Reviews)
PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant.

Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.
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Sunrise by Allscripts is a cloud-based solution that streamlines day-to-day administrative tasks and enhances care delivery quality by providing a comprehensive toolkit of electronic modules for better documentation, scheduling and medication prescribing.

It improves clinician experiences by offering health care organizations and medical enterprises a simplified dashboard to navigate patient files and crucial data in a unified space.
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$34.95 Monthly
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$199 Monthly
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Product Insights

  • Control Operations: Control daily financial operations with KPI and drill-down reporting that displays the entire business’s financial inflows and outflows with a click.  
  • Quick Setup: Sets up easily with no downloads, hardware or waiting period. Access billing features immediately after installation.  
  • Secure: Built in the cloud to let billing services and administrators access revenue management tools from any device at any time.  
  • Chat, Video and Phone Consulting: Interact with patients securely and remotely with PracticeSuite’s HIPAA-compliant video, phone and chat tools.  
  • Templates: Increase operational efficiency with pre-built templates for common use cases across specialties.  
  • Audit Trails: Lets users keep track of received messages, and import them to the EHR.  
  • Encourages Transparency: View billing and performance data at any time with real-time updates reflected in dashboards and reports.  
  • Get Paid: Helps practices get paid despite appeals, recoupment and denials.  
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  • Improve Communication: Use a structured electronic pathway to communicate with patients and staff members. Enable swift medical information retrieval among staff and clinicians via secure instant messaging portals for better care quality. 
  • Reduce Errors: Implement electronic measures to enter patient and medical information correctly. Use documentation tools to ensure complete accuracy in all patient care aspects. Enable e-prescriptions to prevent inadvertent medication errors, including wrong dosages and drug interactions. 
  • Engage Patients: Provide patients with a transparent ecosystem to track, view and manage treatment files from anywhere globally. Enable online patient portals for simplified appointment booking, messaging and record-keeping. 
  • Streamline Navigation: Improve office productivity using an electronic dashboard to identify problematic areas swiftly. Use color-coded labels and widgets to prioritize your daily admin and clinical tasks. 
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  • Financial Control: Keep track of and control finances with drill-down tools and KPI reporting.  
  • Appointment Reminders: Best practices and appointment reminders increase productivity and reduce no-shows. Patient responses are recorded directly into the system.  
  • Multi-Location Management: View, manage and upload reports from a single location and login.  
  • Reminders: Send automated messages according to doctor, location, appointment type and number of appointments.  
  • No-Show Engagement: Record patient responses in the system directly.  
  • Patient Recalls: Remind patients to schedule their next appointments by sending them service notes.  
  • Patient Chat: Message patients, answer their replies and talk to office staff seamlessly via SMS.  
  • Broadcast Messaging: Keep patients and staff informed of last-minute changes, emergencies and weather delays by location, appointment day, time and provider.  
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  • Scheduling: Color code individual appointments to segregate visit types. Reduce missed appointments by setting reminders using an automated program. Enable swift booking, rescheduling and canceling by granting remote access to patients and admin staff members. 
  • Lab Integration: Reduce costs associated with paperwork and time-intensive communication routes by using electronic lab integration tools. Get easy access to patient reports, including real-time tests, treatment progress and routine health charts for improved operational efficiencies. 
  • E-Prescribing: Offer clinicians a comprehensive look into individual patient histories for accurate prescription deliveries. Enter and send prescription information to pharmacies in real time. 
  • Database Management: Implement a simplified record-keeping feature to streamline writing, viewing and analyzing medical files. Facilitate easy patient file navigation using a digital database management system for increased treatment capabilities across departments. 
  • Reporting: Track employee performance and identify individual metrics weekly and monthly. Address lagging issues and resolve internal organizational conflicts using this automated data-driven reporting system. 
  • Documentation: Promote legible and accurate documentation for improved record-keeping capabilities and enhanced care delivery across departments. Enable safe data exchange among providers, physicians and administrative staff. 
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Product Ranking

#74

among all
Medical Practice Management Software

#118

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

PracticeSuite
Allscripts Sunrise
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 59 88 94 88 80 59 57 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 69 reviews
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83%
of users recommend this product

PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.

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4.1 (9)
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4.14 (32)
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Synopsis of User Ratings and Reviews

Centralized Collections: Streamlines account management and appeals by consolidating all relevant information within the Collection Manager.
Electronic Processing Efficiency: Integrates with Clearing House Relay Health, enabling efficient electronic processing for medical billing and office tasks.
Comprehensive Solution: Offers a unified platform that combines EHR, medical billing, and practice management functionalities.
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Streamlined Scheduling: Users praise the intuitive appointment scheduling features, highlighting the ease with which they can manage appointment slots, view provider schedules, and handle patient bookings.
Comprehensive Patient Chart: Allscripts Sunrise receives accolades for its robust patient charting capabilities. Users appreciate the centralized platform where they can efficiently access and manage patient records, including medical history, medications, and test results.
Billing Efficiency: Many users commend the software's billing functionalities, emphasizing its ability to streamline the billing process, automate claims submissions, and reduce errors, ultimately leading to improved revenue cycle management.
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Complex Dashboard: Some users have reported that the dashboard's layout can be complicated and difficult to navigate, especially when first learning how to use the software.
Non-Intuitive Processes: Certain functions within PracticeSuite have been described as not being intuitive, leading to a steeper learning curve for new users.
Occasional Software Snags: Users have mentioned experiencing occasional software glitches, such as issues with inputting incorrect deductible amounts and difficulties in correcting these errors.
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Difficult to Use: Users have reported difficulty navigating the software and finding the information they need. Some have described the interface as "clunky" and "not intuitive."
Slow and Unreliable: Users have complained about the software being slow and prone to crashing. This can be frustrating for medical staff who rely on the software to perform their jobs efficiently.
Poor Customer Support: Some users have reported difficulty getting help from Allscripts customer support when they experience problems with the software. This can be a major problem for medical practices that rely on the software to operate.
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User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.

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Is Allscripts Sunrise the dawn of a new era for your medical practice, or will it leave you feeling burned out? User reviews from the past year suggest that while Allscripts Sunrise can be a powerful tool for large clinical enterprises, it may not be the best fit for everyone. One of the most frequently cited strengths of Allscripts Sunrise is its comprehensive suite of features, including robust patient scheduling, billing, and electronic health records systems. Users appreciate the platform's ability to streamline complex workflows and improve efficiency, particularly in hospital settings. However, some users have reported that the user interface can be clunky and difficult to navigate, especially for those who are not tech-savvy. This complexity has led some smaller practices to favor more user-friendly alternatives like AdvancedMD, which offers a more intuitive interface and streamlined workflows better suited for smaller teams. Another common criticism is the lack of seamless integration with other systems, which can lead to data silos and workflow disruptions. For example, one user noted difficulty importing lab results from Allscripts' inpatient product, Sunrise, into the outpatient platform, requiring them to toggle between systems. Overall, Allscripts Sunrise appears to be a powerful but complex platform best suited for large healthcare organizations with the technical expertise and resources to navigate its intricacies. Smaller practices or those seeking a more intuitive and user-friendly experience may find other solutions more appealing. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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Screenshots

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Top Alternatives in Medical Practice Management Software

AdvancedMD PM
Allscripts Sunrise
athenaOne
CareCloud Central
Cerner Practice Management
ClinicMind
DrChrono
DuxWare
eClinicalWorks
eMDs
EpicCare
Intergy
Meditab
NextGen Enterprise
Power Diary
Practice Fusion
Tebra Practice Management

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