Practice Mate vs AllegianceMD

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Our analysts compared Practice Mate vs AllegianceMD based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Practice Mate Software Tool
AllegianceMD Software Tool

Product Basics

Practice Mate is a comprehensive software solution designed to streamline medical practice management. It excels in handling tasks such as patient scheduling, billing, and electronic health records. This software is particularly well-suited for small to medium-sized medical practices due to its user-friendly interface and robust functionality. It offers significant benefits, including improved administrative efficiency, reduced paperwork, and enhanced patient care coordination.

Popular features of Practice Mate include appointment scheduling, patient registration, and claims management. Users appreciate its intuitive design and the ability to integrate seamlessly with other systems. Compared to similar products, Practice Mate is often praised for its affordability and ease of use. Pricing is typically competitive, with options that may include a per-provider fee or a monthly subscription, making it accessible for practices with varying budgets.

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Allegiance MD is a cloud-based system that offers user-centered design and automation for medical practices. With it, users can be in control of their medical practice with 100% uptime, while focusing on patient care. It is web-based and has responsive customer care. It comes pre-loaded with fully customizable health record templates so that users can focus on writing patient charts.

It captures clinical encounters with patients electronically without changing a user’s workflow. It offers a fully integrated package and uses machine learning algorithms to manage specific diagnoses and periods of care.
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Android
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Windows
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Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

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Product Insights

  • Improved Efficiency: Streamlines administrative tasks, allowing staff to focus more on patient care and less on paperwork.
  • Enhanced Patient Scheduling: Offers a user-friendly interface for booking, rescheduling, and managing patient appointments, reducing no-shows and cancellations.
  • Billing Accuracy: Automates billing processes, minimizing errors and ensuring timely submission of claims to insurance companies.
  • Comprehensive Reporting: Provides detailed reports on various aspects of the practice, such as financial performance and patient demographics, aiding in informed decision-making.
  • Secure Data Management: Ensures patient data is stored securely, complying with HIPAA regulations and protecting sensitive information from breaches.
  • Customizable Templates: Allows customization of forms and templates to fit the specific needs of the practice, improving workflow and documentation accuracy.
  • Patient Portal Access: Empowers patients with access to their medical records, appointment scheduling, and communication with healthcare providers, enhancing patient engagement.
  • Insurance Verification: Facilitates real-time insurance eligibility checks, reducing the risk of claim denials and improving revenue cycle management.
  • Task Automation: Automates routine tasks such as appointment reminders and follow-up notifications, freeing up staff time for more critical activities.
  • Scalability: Adapts to the growth of the practice, whether adding new providers, locations, or services, without significant disruptions.
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  • Clinical Decision Support: It provides rapid information to the practice’s teams so that they can make informed decisions about the patient’s care. It also lets users import the medication history of a patient.  
  • Faster Charting: AllegianceMD uses machine learning algorithms to learn treatment preferences and how you manage diagnoses. This makes for faster and more efficient charting.  
  • Meets Regulatory Requirements: It allows users to electronically report to states with active immunization registries easily. It also helps users comply with MACRA/MIPS and Meaningful Use.  
  • Virtual Appointments: The telemedicine feature lets administrators create appointments virtually for those who are unable to visit the practice in person. This can help reduce no-shows and cancellations. It also uses secure video conferencing to ensure that patient confidentiality isn’t tampered with.  
  • Interactions: It helps prescribers quickly check for drug-to-drug, allergy-to-allergy and drug-disease interactions, thus eliminating dangerous errors.  
  • Formulary Check: AllegianceMD automatically checks if the patient is eligible for insurance. If the patient is not eligible for insurance benefits, it suggests alternatives. This also makes sure that practices get paid for telemedicine visits.  
  • Easy-to-Use Dashboard: Dashboards give users a bird’s eye view of their appointments and it allows them to open a virtual session with a click. Not only that, faxes can be seen from the dashboard. Incoming faxes are converted automatically to an electronic format, letting admins and clinicians store and access them easily.  
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  • Appointment Scheduling: Allows for easy scheduling, rescheduling, and cancellation of patient appointments with a user-friendly calendar interface.
  • Patient Registration: Streamlines the process of registering new patients and updating existing patient information, ensuring accurate and up-to-date records.
  • Electronic Medical Records (EMR) Integration: Seamlessly integrates with EMR systems to provide comprehensive patient health records and history.
  • Billing and Invoicing: Facilitates the creation, management, and tracking of patient bills and invoices, including insurance claims processing.
  • Insurance Eligibility Verification: Automatically verifies patient insurance eligibility in real-time, reducing the risk of claim denials.
  • Reporting and Analytics: Generates detailed reports and analytics on various aspects of the practice, such as financial performance and patient demographics.
  • Patient Portal: Provides a secure online portal for patients to access their health information, schedule appointments, and communicate with their healthcare providers.
  • Task Management: Helps manage and assign tasks to staff members, ensuring efficient workflow and task completion.
  • Document Management: Organizes and stores important documents, such as patient forms and medical records, in a centralized digital repository.
  • Customizable Templates: Offers customizable templates for various forms and documents, allowing practices to tailor them to their specific needs.
  • Multi-Location Support: Supports practices with multiple locations, enabling centralized management of all sites from a single platform.
  • Secure Messaging: Facilitates secure communication between healthcare providers and patients, ensuring confidentiality and compliance with HIPAA regulations.
  • Inventory Management: Tracks and manages medical supplies and inventory, helping practices maintain adequate stock levels.
  • Mobile Access: Provides mobile access to the software, allowing healthcare providers to manage their practice on-the-go.
  • Integration with Third-Party Applications: Supports integration with various third-party applications, enhancing the functionality and versatility of the software.
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  • Customizable Templates: It has customizable health record templates that help users make charts efficiently and maintain records of patient visits.  
  • Electronic Fax: Offers fax services without any additional charges, eliminating the need for an external fax machine. Admins can associate faxes with their corresponding patient and specific dates. It is easy to send documents within the care team for review.  
  • Toll-Free Number: The software offers a toll free number at no extra charge. The number can be used directly or forwarded to an existing number free of cost.  
  • Electronic Prescription of Controlled Substances (EPCS): It features the ability to prescribe and track controlled substances. It also creates requests which are submitted directly to the pharmacy to avoid any misuse or foul play.  
  • Linked to Pharmacies: Enables your practice to send electronic prescriptions, refill requests and replacement requests for generic replacements to the pharmacy with the click of a button.  
  • Cloud-Based Platform: AllegianceMD operates entirely in the cloud, eliminating the need for on-premise servers and allowing access from any device with internet connectivity.
  • Automated Scheduling: The software offers intelligent scheduling tools that automatically suggest optimal appointment times based on provider availability and patient preferences.
  • Electronic Health Records (EHR): A comprehensive EHR system is integrated, enabling seamless documentation, retrieval, and sharing of patient medical histories.
  • Revenue Cycle Management: AllegianceMD includes tools for managing billing, claims, and collections, streamlining the financial operations of a medical practice.
  • Patient Portal: Patients can access their health information, schedule appointments, and communicate with their healthcare providers through a secure online portal.
  • Telemedicine Capabilities: The platform supports virtual consultations, allowing healthcare providers to conduct appointments remotely via video conferencing.
  • Customizable Templates: Users can tailor clinical documentation templates to fit specific practice needs, enhancing efficiency and accuracy in record-keeping.
  • Integrated e-Prescribing: The software facilitates electronic prescription management, reducing errors and improving medication tracking.
  • Analytics and Reporting: Robust reporting tools provide insights into practice performance, patient demographics, and financial metrics, aiding in strategic decision-making.
  • Compliance and Security: AllegianceMD adheres to industry standards such as HIPAA, ensuring that patient data is protected and privacy is maintained.
  • Multi-Specialty Support: The platform is designed to accommodate a wide range of medical specialties, offering features tailored to diverse clinical workflows.
  • Task Management: Built-in task management features help staff coordinate and track administrative and clinical tasks efficiently.
  • Insurance Verification: Automated insurance eligibility checks streamline the verification process, reducing administrative burden and improving accuracy.
  • Patient Engagement Tools: Features such as automated reminders and satisfaction surveys enhance patient interaction and engagement.
  • Scalability: The software is scalable, making it suitable for small practices as well as larger healthcare organizations with multiple locations.
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Product Ranking

#51

among all
Medical Practice Management Software

#119

among all
Medical Practice Management Software

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User Sentiment Summary

Good User Sentiment 37 reviews
Great User Sentiment 42 reviews
76%
of users recommend this product

Practice Mate has a 'good' User Satisfaction Rating of 76% when considering 37 user reviews from 1 recognized software review sites.

86%
of users recommend this product

AllegianceMD has a 'great' User Satisfaction Rating of 86% when considering 42 user reviews from 4 recognized software review sites.

n/a
5.0 (1)
3.78 (37)
4.27 (24)
n/a
4.3 (16)
n/a
4.5 (1)

Synopsis of User Ratings and Reviews

Feature-Rich for Various Needs: Practice Mate is praised for offering a wide array of tools, including appointment scheduling, patient records management, and billing functionalities, making it a comprehensive solution for medical practices.
User-Friendly Design: Many users find Practice Mate easy to navigate and use, particularly those working in small to medium-sized practices. This suggests the platform is designed with accessibility in mind.
Cost-Effective Solution: Practice Mate is considered budget-friendly while still offering a good set of features, making it a practical choice for practices looking for a balance between cost and functionality.
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Automated Appointment Scheduling: AllegianceMD's AI-powered search streamlines appointment scheduling, eliminating manual calendar searches and saving time for staff.
Integrated e-Faxing: The software's built-in e-faxing feature, with toll-free, local, and existing number options, simplifies document handling and enhances practice workflow efficiency.
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Technical Issues: Users reported experiencing occasional technical glitches, which can be disruptive to workflow.
Difficult to Learn: New users sometimes find it challenging to learn how to use the software effectively and require time to get up to speed.
Slow Support: Some users have expressed frustration with the customer support response time, leading to delays in resolving issues.
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Customer Support Concerns: Users have reported slow response times and challenges in getting timely assistance from the AllegianceMD customer support team.
Occasional Software Glitches: Some users have experienced occasional software glitches or bugs that disrupt their workflow.
Mobile App Shortcomings: The mobile app experience has received mixed reviews, with some users finding it less user-friendly or feature-rich compared to the desktop version.
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Is Practice Mate the perfect mate for streamlining your medical practice? Recent user reviews suggest Practice Mate is a valuable tool for managing medical practices, particularly for smaller practices seeking affordability and efficiency. Users consistently praise its intuitive scheduling, billing, and patient management features, finding it "easy to use" and a "breeze" for tasks like filing claims and tracking payments. One user specifically lauded its ability to catch billing errors before submission, highlighting its role in preventing revenue loss. However, some users point out occasional technical hiccups and a learning curve for those new to the system. While customer support receives mixed reviews, with some users praising its responsiveness, others mention delays in issue resolution. Practice Mate's key differentiator is its comprehensive suite of features offered at a competitive price point, making it particularly appealing to smaller practices or solo practitioners who might find standalone alternatives cost-prohibitive. The software shines in its integrated approach, combining scheduling, billing, and electronic health records into a single platform, streamlining administrative workflows and reducing the need for multiple software solutions. This integration is exemplified by its seamless interface with the Office Ally clearinghouse, simplifying claim submission and payment posting. However, the occasional technical glitches and mixed feedback on customer support highlight areas for potential improvement. Overall, Practice Mate emerges as a strong contender for practices prioritizing affordability and ease of use, especially those seeking an all-in-one solution to manage their practice efficiently.

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How allied are you with your current medical practice management software? Users praise AllegianceMD for its user-friendly interface, customizable templates, and robust billing features, which streamline workflows and improve financial outcomes. One user raved about the software's efficiency, stating that their accounts receivable are "almost nothing" and they have "no delinquent accounts." Another user highlighted the positive impact on patient care, stating that AllegianceMD "is really good at helping you do everything to take care of your patients." However, some users reported experiencing glitches, particularly after updates, and occasional slow loading times. A significant concern raised by one user involved a billing dispute, where they were charged despite expressing dissatisfaction with the product within the first month of use. Despite some drawbacks, AllegianceMD is generally well-regarded for its comprehensive features, ease of use, and excellent customer support, with many users highlighting the quick response times and helpfulness of the support team. The software's intuitive design and customizable templates make it easy for healthcare providers to adapt to their specific needs and preferences. The robust billing features, including electronic prescriptions and claims tracking, streamline financial processes and reduce administrative burden. Overall, AllegianceMD appears to be a suitable choice for small to midsize practices seeking a comprehensive and user-friendly solution to manage their practice and enhance patient care. However, potential users should be aware of the reported glitches and consider their comfort level with the billing policies before committing to the software.

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Top Alternatives in Medical Practice Management Software


AdvancedMD PM

Allscripts Sunrise

athenaOne

CareCloud Central

Cerner Practice Management

ClinicMind

DrChrono

DuxWare

eClinicalWorks

eMDs

EpicCare

Intergy

Meditab

NextGen Enterprise

Power Diary

Practice Fusion

Tebra Practice Management

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