MicroMD vs Tebra Practice Management

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Our analysts compared MicroMD vs Tebra Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

MicroMD Software Tool

Product Basics

MicroMD provides a suite of solutions designed for medical practices to manage patient charting, communication, the revenue cycle and daily practice operations efficiently. It can be implemented in the cloud or on-premises as an integrated package or standalone modules. ICD-10 enabled, it streamlines patient care and compliance with quick access to patient records, e-prescription, clinical documentation and patient tracking. It keeps clinical data secure with round-the-clock maintenance, monitoring and regular data backups. It also aims to provide a better patient experience with a secure communication portal and several other engagement modules.

It automates day-to-day practice operations such as patient intake and appointment scheduling. It tracks and manages the entire revenue cycle with 5010 format support, claim scrubbing and e-remittance advice. Its dynamic practice reporting generates actionable insights on several clinic aspects. Easy to implement and adopt, it can scale and integrate according to specific practice needs.
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Tebra Practice Management (formerly Kareo Practice Management) supports users’ in-house billing needs. It is available as a mobile and web application that helps manage patients and insurance billing complications. It helps users go paperless and get paid faster with less effort. 

Users can streamline their billing processes with electronic charting, reporting and patient scheduling. It comes equipped with a billing dashboard, encounter reviews, patient authorizations and eligibility checks.
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$599 Monthly
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$150 Monthly
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Product Insights

  • Improve Patient Outcomes: Aids in tough clinical decision-making and improves patient safety and diagnostic accuracy through clinical decision support, combined with extensive patient records and patient monitoring tools. Improve health outcomes with device connectivity at the point of care, care continuation tools and medication adherence through e-prescriptions. 
  • Maximize Reimbursement: Increase claim acceptance rates and get paid faster with automated insurance verification, code generation and claims management with code scrubbing modules. Track claims and patient payments and collect patient copayments easily. 
  • Increase Practice Productivity: Streamline patient charting, ordering, result tracking, patient intake and several other common front desk and day-to-day tasks. Optimize provider and staff workflows with smart scheduling and task management. Uncover data-driven insights to improve operational efficiency. 
  • Improve Patient Satisfaction: In addition to facilitating contactless telehealth visits, its patient portal enables patients to conveniently access relevant clinical information and educational guides, self-schedule appointments, make payments, request refills and communicate with the care team. Reduce patient waiting times using smart scheduling and offer affordable medications to patients. 
  • Remain Compliant: Provides all required tools to remain compliant with MIPS and other government regulations, including a patient portal, clinical decision support, education materials, e-prescribing, meaningful use quality measures, in-depth compliance reporting, patient tracking and reminders. 
  • Data-Driven Decisions: Gain data-driven insights and trends to make informed decisions and improve operational, clinical, billing and administrative workflows. 
  • Robust Security: HIPAA compliant, it offers robust security protocols to protect patient data privacy. Leverage role-specific access controls and system audit tracking. 
  • Remote Accessibility: Cloud-based implementation provides 24/7 remote access from any device. 
  • Interoperable: Based on an open-architecture design, all vendor solutions can easily integrate bidirectionally with various systems, devices and services to enhance its capabilities and create an all-inclusive healthcare system. Provides a robust API to support HL7, XML and other protocols. 
    • Service Interfaces: Integrates with third party interfaces such as leading clearinghouses, payers, labs, hospital systems, vaccination registries, transcription and collection agencies. 
    • System Integration: Integrations include appointment reminders, data management, enhanced e-prescribing, e-statement generation, speech recognition and more. 
    • Device Connectivity: Connects with a range of medical devices to automate data input and scanning, including digital cardiopulmonary, resting ECG, vital signs monitoring and more. 
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  • Get Paid Faster: Provides the reports and tools required by businesses to get paid quickly with less effort.  
  • Easy Updates: Deployed in the cloud, it offers easy updates that can be accessed from anywhere at any time.  
  • Paperless Office: Features like patient scheduling, reporting, billing and electronic charting streamline processes and help create a paperless office.  
  • Claim Tracking: Lower accounts receivables with smart checks and balances and built-in claim tracking workflows.  
  • Easy Analytics: Understand and view billing information with easy-to-use dashboards and reporting.  
  • Charge Capture: Remove missed or late charges by capturing them to start patient billing right away.  
  • Billing: Supports medical billing to help practices manage accounts receivables and claims and run reports.  
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  • Patient Charting: Easily access and utilize comprehensive patient data including allergy and medication history, vital signs, test results and more during patient encounters. 
    • Customizable Documentation: Simplify patient charting using prebuilt or custom encounter templates, speech and handwriting recognition, health maintenance, screening tools and probable checklists for various specialties. Add notes, clinical scans, X-rays, MRIs and other clinical images to the patient chart to assist at the point of care. 
    • Patient Monitoring: Quickly display one-click summaries, relevant patient-specific data and “meaningful use” quality measures or visualize patient health status. Create custom treatment plans, track patient progress and recall patients based on health maintenance requirements. 
  • ICD-10 Compliance: Updated to accommodate all-inclusive ICD-10 codes with code mapping, unmapped code identification, code descriptions, enhanced code searching and cross-coding to quickly and easily assign codes. 
  • Clinical Decision Support: Provides intelligent patient-wise filtered data to aid in clinical decision-making and accurate clinical diagnosis. 
  • E-Prescription: Provide or refill e-prescriptions with automated interaction alerts, refill management and automated authorization. Its pharmaceutical network and formulary data enable comparing costs between different pharmacies and drug alternatives before submitting prescriptions to 95% of U.S. pharmacies in real time. 
    • Controlled Substance Integration: EPCS Gold integration enables e-prescribing of Schedule II-V controlled medication. 
  • Patient Engagement Tools: Provide a secure bilingual patient portal to communicate with patients through messaging, share documents and lab results and enable them to pre-register, self-schedule and process payments. 
  • Telehealth: Offer secure telehealth visits with 256-bit encryption, virtual waiting rooms and remote connectivity from any device. 
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  • Billing Dashboard: Intuitive dashboards track task lists, workflows and KPIs to save time and optimize billing.  
  • Patient Authorizations: Verify and check insurance eligibility during appointment scheduling and patient registration, eliminating uncollectible revenue due to insufficient or invalid insurance credentials.  
  • Encounter Review: Enter charges quickly and easily. Save codes and add them to patient encounter lists. Optimize workflows by adding modifiers.  
  • Insurance Enrollments: Helps system administrators and billers submit transactions and claims by creating a traceable system that works with clearinghouses. Connects to over 8,000 insurance agencies.  
  • Claims Management: Avoid disruptions and delays in cash flow by submitting claims digitally and see their status by following the digital trail. Print paper claims when required.  
  • Rejection Management: Denial management systems create reports about the details of a denial. Lower the number of denials by addressing root causes. Flags denials that need to be reviewed, resubmits claims and resolves denials.  
  • Payment Posting: Post and streamline the insurance payment process. Post payments with ERAs, EOBs and patient payments. Improves productivity by streamlining insurance payment posting.  
  • Patient Statements: Offers four ways to send statements to patients and an option to pay online. Send text balance reminders and electronic statements on demand to improve cash flow.  
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Product Ranking

#109

among all
Medical Practice Management Software

#148

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 99 68 100 100 100 97 100 100 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 621 reviews
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80%
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Tebra Practice Management has a 'great' User Satisfaction Rating of 80% when considering 621 user reviews from 4 recognized software review sites.

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1.5 (4)
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Awards

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SelectHub research analysts have evaluated Tebra Practice Management and concluded it earns best-in-class honors for Billing and Claims Management, Collaboration, Dashboard and Reporting and Patient Payments Management.

Billing and Claims Management Award
Collaboration Award
Dashboard and Reporting Award
Patient Payments Management Award

Synopsis of User Ratings and Reviews

Configurable: MicroMD adapts to diverse workflows and specialties, accommodating various medical practices.
Unified System: MicroMD seamlessly integrates EMR, practice management, patient portal, and medical billing, streamlining operations from patient registration to billing.
Easy to Use: Many users praise MicroMD's intuitive interface, making it easy to navigate and utilize its features effectively.
Supportive Team: Users generally commend the helpfulness and knowledge of MicroMD's customer support staff.
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Streamlined Patient Scheduling: Tebra offers online appointment booking, automated reminders, and waitlist management to optimize scheduling efficiency.
Integrated EHR and Billing: Tebra's platform combines electronic health records (EHR) with billing features, allowing for seamless management of patient data and financial processes.
Enhanced Patient Engagement: Features like telehealth, secure messaging, and a patient portal facilitate communication and engagement between healthcare providers and patients.
Comprehensive Reporting and Analytics: Tebra provides robust reporting tools to track key performance indicators (KPIs) and gain insights into practice operations.
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Interface Limitations: MicroMD struggles with integrations, lacking the ability to build flat-file transfers. This makes it difficult to streamline reporting and share patient encounters with insurance companies, leading to manual workarounds.
Reporting Challenges: Users frequently describe MicroMD's reporting system as antiquated and cumbersome. It lacks flexibility, making it difficult to generate custom reports or meet specific billing requirements, especially for FQHCs.
Costly for Growing Practices: MicroMD's pricing model is based on the number of users. While this might be manageable for smaller practices, larger clinics with multiple providers could find the cumulative cost prohibitive.
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Customer Support: Users report challenges in getting timely and effective assistance from Tebra's customer support, leading to frustration and unresolved issues.
Software Glitches and Downtime: Frequent software glitches and system downtime disrupt workflows, impacting productivity and patient care.
Billing Issues: Tebra's billing system has been known to cause problems such as claim denials and incorrect patient billing, leading to revenue loss and administrative headaches for practices.
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How do you micro-manage a mountain of medical paperwork? User reviews from the last year reveal a mixed bag for MicroMD, a comprehensive EMR and practice management solution. While lauded for its robust customization, allowing practices to tailor workflows to their specific needs, like a bespoke suit for a medical office, MicroMD stumbles with its intricate reporting features, often described as clunky and user-unfriendly. This complexity can leave users feeling like they need a medical degree in computer science just to generate a simple report. A significant differentiating factor is its tight integration with labs and medical devices, a feature highly valued for minimizing manual data entry and boosting efficiency, much like a well-oiled medical instrument. However, concerns linger regarding support response times, with some users reporting delays that could potentially disrupt smooth clinic operations. Ultimately, MicroMD, with its strengths and weaknesses, emerges as a good fit for smaller practices willing to navigate its learning curve and prioritize customization and integration over simplistic reporting. Larger institutions, however, might find its intricacies a hurdle too high.

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Navigating the landscape of medical practice management software can feel overwhelming, but understanding the nuances of each option can make the decision much easier. Tebra Practice Management has made a name for itself in the industry, but how do its features and functionality stack up against the competition, and is it the right fit for your practice? Tebra Practice Management offers a robust suite of features designed to streamline operations, including patient scheduling, billing, and electronic medical records (EMR). Users appreciate the software's intuitive interface, which simplifies training for new staff members and reduces the learning curve. The platform's ability to automate tasks like appointment reminders and insurance verification has been shown to significantly improve efficiency for many practices. However, some users have expressed concerns about the software's cost and the absence of certain features found in competing products. One of Tebra Practice Management's key strengths is its comprehensive approach to billing and claims management. The software provides tools to track claims, identify denials, and streamline the payment posting process, ultimately leading to improved revenue cycle management. Additionally, Tebra Practice Management's cloud-based nature ensures easy access to data from any location and facilitates seamless software updates. While Tebra Practice Management may not be the most budget-friendly option on the market, its extensive feature set and focus on automation make it a compelling choice for practices seeking to optimize their workflows and enhance their financial performance. Practices prioritizing a user-friendly interface and comprehensive billing capabilities will find Tebra Practice Management to be a valuable asset.

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