Intergy vs Power Diary

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Our analysts compared Intergy vs Power Diary based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.

Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.

Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.

Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.

Pricing is tailored to the specific needs of each practice.

Our Research Process for Intergy

Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.

We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.

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Power Diary is a practice management solution designed for health care practitioners, practices and clinics. Users can manage appointment scheduling, clients, payments, telehealth and electronic health records from any web-based device. Its scalability and functionality allow practitioners to streamline operations and optimize time.

Telehealth security features are HIPAA compliant and no call data is stored. Hundreds of treatment note templates allow users to efficiently upload clinical notes. It integrates with various programs including Google Calendar, Medicare and Xero.
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$500/Provider, Monthly
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Tailored to your specific needs
$9.50 Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Claims Management: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its alternatives like athenahealth (89). It enables you to:
    • Generate batch claims to submit multiple claims at once in a single file.
    • Use the CMS-1500 form, the standard health insurance claim form, for billing.
    • Prevent claim errors by catching incomplete or inaccurate details before submission.
    • Create claims easily for services rendered.
    • Track claim history with filters based on dates, insurance type and more.
    • Reconcile claims by matching insurance payments with outstanding invoices to ensure accuracy.
    • Validate claims against billing rules, fee schedules and enrollment statuses for accuracy.
  • Insurance Payments Management: With a score of 90 in insurance payments management, the system surpassed athenahealth by a notable 10 points. It helps you:
    • Resolve denied claims by identifying and addressing the causes.
    • Manage insurance payments using automated electronic remittance advice (ERA).
    • Track claim statuses throughout the submission process.
    • Maintain a comprehensive payer list for billing.
  • Medical Coding: Assign the correct ICD-10, CPT/HPCS, E&M, NPI and taxonomy billing codes to avoid claim denials.
  • Compliance and Security: The platform helps you stay compliant with HIPAA and HL7 standards. It enables you to assign role-based access and set two-factor authentication for security purposes.
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  • Better Privacy: Monitor activity and identify threats in real time with security systems and role-based data access. Enable private mode to hide information compromising a patient’s identity. 
  • Unlimited Scalability: Expand operations from a single clinic or practitioner to multi-clinic with unlimited data storage. 
  • Improves Communication: Access client data, records, notes and flags in one location for a clear flow of information. Link all communication with CRM systems. 
  • Saves Time: Minimize time spent on manual data entry with custom forms and templates. Manage appointments and fill schedule gaps faster with client waitlist. Auto-populate invoice content and assign payments to payees. 
  • Adds Accessibility: Manage appointments and access patient information from any web-based device. Communicate promptly with clients using two-way SMS messaging. 
  • Quick Implementation: Decrease transition time by importing existing data from previous systems formatted and uploaded by data specialists. Access free one-on-one training and ongoing support with additional educational resources. 
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  • Billing: Generate and send invoices to patients with just a few clicks. Track patient payments, co-pays, insurance reimbursements and outstanding balances from a single screen. 
  • Claims Management: Create, submit and track insurance claims. Automatically reviews claims for errors or missing information before submission.
  • Denial Resolution: Address denied claims caused by incorrect coding or missing information. Identify the error, input the correct code or complete the required details, and resubmit the claim promptly to ensure resolution.
  • A/R Follow-Up: Gain real-time visibility into unpaid claims and patient dues and send automated payment reminders to patients to ensure timely collections.
  • Medical Coding: Get real-time suggestions for appropriate diagnosis and procedure codes during patient documentation to ensure accurate coding.
  • Clearinghouse: Send claims to clearinghouses to scrub them and eliminate any errors that might cause rejection, expediting reimbursement. 
  • Payment Posting: Automatically apply payments received (from insurance or patients) to the correct accounts, reducing manual entry errors.
  • Document Management: Upload patient lab results, prescriptions or imaging files directly into the system. Link these documents to the patient’s profile for easy access during future visits.
  • Appointment Scheduling: Enable patients to log in to the portal, view available time slots and schedule their appointments at their convenience. Send the patient a confirmation email or text and a reminder closer to the appointment date.
  • Customizable Templates: Choose from over 500 prebuilt, specialty-specific forms tailored to your clinical needs. Edit existing templates or create new ones to match your practice’s workflows. Sync templates with transcription or dictation tools for faster data entry.
  • Electronic Prescribing: Allow providers to electronically prescribe controlled and non-controlled substances directly from the system. Access a patient's controlled substance prescription history before issuing a new prescription. Get real-time alerts for potential drug interactions and allergies during the prescribing process.
  • Practice Analytics: Generate detailed reports on revenue streams, expenses and profitability. Track essential metrics such as patient volume, appointment no-show rates and billing efficiency. Gain insights into outstanding balances, aging reports and collection rates.
  • Patient Portal: Allow patients to access their health information including lab results, medication lists and visit summaries. Enable them to pay their bills online and send messages to their providers from a secure portal.
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  • Calendar Management: Manage appointments and multiple calendars with one click using the universal calendar. Customize weekly or daily views, drag and drop appointments, and utilize colored flags for clarity. Control the availability of practitioners and bookable time slots on the online scheduling portal. 
  • Waitlist Management: View waitlisted clients, practitioners of choice and availability to fill empty slots. 
  • Alerts and Reminders: Automate and customize email and SMS appointment reminders for clients. Adjust settings to differentiate reminders by type of practice, clinic or appointment. 
  • Telehealth: Conduct remote appointments without downloading additional software via camera and microphone-equipped devices. Send secure video links by email or text. 
  • Custom Forms: Develop or modify customizable templates to minimize time spent on treatment notes. Collect client information with digital custom forms. 
  • CRM: Manage client referrals, contacts, payment history and preferences. View past and present appointments, store insurance details and create custom classifications. 
  • Digital Booking: Place a unique booking ID on websites, emails and social media, enabling clients to book appointments online. Set parameters for appointment availability, clinician preferences and cancellation policies. 
  • Reporting: Assess performance metrics with access to 26 reports, ranging from client retention to financial analysis. Export and print reports to view and share. 
  • Security: Turn on two-factor authentication and create user account controls to limit access within the account. Change user security settings and record user activity. Ensure data is compliant with GDPR, HIPAA and PIPEDA requirements. 
  • Payment Management: Collect payments online and flag clients with outstanding balances. Control settings to accept payment upon booking and process credit card payments. 
  • Easy Integration: Minimize time spent double-handling data by integrating with systems like Stripe, Xero, Google Calendar, Mailchimp and Physitrack. 
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Product Ranking

#77

among all
Medical Practice Management Software

#98

among all
Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

79
52
80
39
94
46
90
77
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Dashboard and Reporting
Clinical Management
Collaboration
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Intergy
Power Diary
+ Add Product + Add Product
Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 80 94 90 100 80 68 75 67 39 46 77 53 0 53 95 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 166 reviews
Excellent User Sentiment 136 reviews
80%
of users recommend this product

Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Power Diary has a 'excellent' User Satisfaction Rating of 92% when considering 136 user reviews from 1 recognized software review sites.

3.8 (37)
n/a
n/a
4.59 (136)
4.2 (98)
n/a
3.5 (31)
n/a

Awards

SelectHub research analysts have evaluated Intergy and concluded it earns best-in-class honors for Clinical Management and Dashboard and Reporting.

Clinical Management Award
Dashboard and Reporting Award

Power Diary stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Automated Claim Scrubbing: The system helps you scrub claims for errors before sending them to payers, helping you avoid claim rejections.
Reduced Administrative Burden: Features like automated charge capture, claim scrubbing, and denial management reduce manual intervention and speed up workflows.
Remote Accessibility: Staff can log into the system from home, another office or even while traveling, ensuring billing tasks don’t stop, even if people aren’t in the office.
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Streamlined Workflow: Power Diary helps practices operate more efficiently by centralizing appointment scheduling, client records, billing, and communication tools, reducing the need for multiple software solutions.
Enhanced Client Engagement: Features like online booking, automated appointment reminders, and secure messaging facilitate better communication and engagement with clients, improving satisfaction and retention.
Data-Driven Insights: Power Diary provides comprehensive reporting and analytics tools, enabling practices to track key performance indicators, identify trends, and make informed business decisions.
Customizable and Scalable: The platform can be tailored to meet the specific needs of individual practices and can easily adapt to accommodate growth and evolving requirements.
Security and Compliance: Power Diary prioritizes data security and adheres to industry regulations, ensuring the confidentiality and integrity of sensitive client information.
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Dependence on Internet Connectivity: Cloud-based systems rely on stable internet connectivity, so disruptions like outages can halt operations.
Data Migration Challenges: Historical data may be incompatible with the new system, requiring manual adjustments or data cleaning.
Inconsistent Customer Support: Vendors without 24/7 support may leave critical problems unresolved during peak hours.
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Limited Third-Party Integrations: Power Diary's compatibility with external applications is restricted, potentially hindering seamless workflows for practices reliant on diverse software tools.
Calendar Management Challenges: Users have reported difficulties with appointment scheduling and calendar navigation, impacting efficiency and user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Power Diary's customer support, raising concerns about timely issue resolution.
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Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.

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Power Diary appears to be a popular choice among healthcare practitioners seeking a comprehensive practice management solution. Users frequently highlight its intuitive interface and user-friendly design, making it easy to navigate and learn, even for those with limited technical expertise. The platform's robust features, including appointment scheduling, billing, client management, and telehealth capabilities, streamline daily operations and enhance efficiency. Power Diary's telehealth functionality has received particular praise for its seamless integration and ease of use, enabling practitioners to conduct virtual consultations effortlessly. While Power Diary offers a wide range of features, some users note that certain functionalities, such as marketing tools, could be further enhanced. Additionally, the platform's pricing structure, which is based on the number of practitioners, may present a challenge for larger clinics or those with multiple locations. Despite these considerations, Power Diary's strengths in user experience, comprehensive features, and telehealth capabilities make it a compelling option for healthcare professionals seeking to optimize their practice management. Its intuitive design and extensive functionality cater to solo practitioners, small clinics, and those transitioning to telehealth services, empowering them to streamline operations, improve patient care, and achieve greater efficiency.

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