EpicCare vs Meditab

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Our analysts compared EpicCare vs Meditab based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Meditab Software Tool

Product Basics

EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records.

Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
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Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes.

It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
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$10,000 Annually, Quote-based
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$200/Provider, Monthly
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Product Assistance

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Product Insights

  • Fewer Errors: In the past, medical information had to be documented, by hand, on paper. This form of documentation was prone to handwriting and legibility errors, which could eventually lead to a patient receiving improper treatment. Recording patient information electronically reduces the amount of human mistakes and assures unambiguous patient information.
  • More Accurate Treatment: With EpicCare EMR, physicians are able to access a patient’s entire medical history at their fingertips. With fewer documentation errors, more accurate diagnosis and treatment can be provided the first time around. Additionally, health analytics provided by the EMR can help recognize health patterns and recommend appropriate treatment.
  • Clinical Support: Epic provides screens, workflows, specialty applications, predictive analytics, and embedded decision support tools to support clinical practice. It also facilitates the recruitment of study participants for independent research and allows users to incorporate their findings into clinical care.
  • Patient Experience: Patients can use EpicCare EMR to schedule appointments, pre-register, communicate with their physicians and more. Patients and doctors are able to collaborate on custom/personalized treatment plans to help monitor and track their health.
  • Mobility: Both patients and physicians are able to access EpicCare EMR using their phone, tablet or even Apple watch. Patients can schedule appointments and receive notifications while physicians are able to monitor a patient’s treatment remotely
  • Security of Information: By storing medical information electronically rather than physically, you can rest assured that sensitive documents are secure. EpicCare EMR allows for multiple levels of access, making it so that only those who need a patient's information are allowed access. Health facilities no longer run the risk of losing medical documents due to misplacement, tampering, theft or destruction.
  • Care Management: Epic facilitates users to manage their health insurance operations. Claims can be processed and submitted automatically, and its utilization management tool helps users to make informed, financially responsible decisions with regards to a patient’s care. It provides a secure web portal for providers to interact with care information and tools to proactively identify high-risk patients, manage correspondence with members, vendors, and employers in one integrated database. It also provides customer relationship management and manages correspondence with members, vendors and employers in one integrated database.
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  • Streamlines Workflows: Streamline workflows and optimize financials and coordinates for providing quality care.
  • User-Friendly: Access all patient data across IMS platforms with an easy-to-use interface.
  • Secure Channels: Communicate within Meditab’s secure channels to share vital information with healthcare providers and patients.
  • Quick Response: Allow physicians to respond quickly to charting and recording requests. Access audit trails to make timely decisions.
  • Regulatory Changes: Remain up to date with state, government and industry changes to requirements and compliance measures.
  • Data Exchange: Enhance data security and exchange to give users peace of mind.
  • Meet Certification Objectives: Enable medical practices to conform to meaningful use objectives to ensure compliance and maximum reimbursements.
  • Cuts Down Transcription Costs: Provide auto-transcription for physicians, eliminating transcription costs.
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  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.
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  • Mobile Device Access: Allow patients to schedule tele visits on the go. Benefit from an app available on smartwatches.
  • Voice Recognition: Leverage voice recognition technology to simplify note taking and record keeping. Practitioners can spend more time on patient care than on compiling notes.
  • Self-Service Portals: Patients can log in through a self-service portal that allows them to see their test data, make or change appointments and converse with providers.
  • Inventory Management: Remain compliant, secure and organized to manage inventory and ensure proper care and usage of equipment and products.
  • Care Protocol: Use care protocol features to attain clinical decision support.
  • Flow Charts: Create and manage clinical flow charts to stay updated with individual patients’ health.
  • Chronic Care Management: Support chronic care management by providing pre-loaded templates.
  • Referral Management: Manage all patient-physician and physician-physician referrals through a single system.
  • Order Plus: Fill and send e-prescriptions from within the dashboard. View and integrate lab orders and results.
  • Single Database: Avoid double-entry errors with a single database for record keeping and practice management.
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Product Ranking

#83

among all
Medical Practice Management Software

#14

among all
Medical Practice Management Software

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Analyst Rating Summary

90
73
91
68
94
86
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83
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Medical Coding
Mobile Capabilities
Patient Schedule Management
Platform Capabilities, Security, and Compliances
Clinical Management
Clinical Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EpicCare
Meditab
+ Add Product + Add Product
Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 91 94 88 82 100 100 69 100 68 86 83 71 60 82 50 83 0 25 50 75 100
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83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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User Sentiment Summary

Great User Sentiment 1148 reviews
Great User Sentiment 50 reviews
85%
of users recommend this product

EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Meditab has a 'great' User Satisfaction Rating of 82% when considering 50 user reviews from 2 recognized software review sites.

4.4 (17)
n/a
4.2 (843)
3.6 (8)
4.4 (283)
4.2 (42)
4.3 (5)
n/a

Awards

SelectHub research analysts have evaluated EpicCare and concluded it deserves the award for the Best Overall Medical Practice Management Software available today and earns best-in-class honors for Clinical Management, Mobile Capabilities and Platform Capabilities, Security, and Compliances.

Analysts' Pick Award
Clinical Management Award
Mobile Capabilities Award
Platform Capabilities, Security, and Compliances Award

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Synopsis of User Ratings and Reviews

Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
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Ease of Use: Meditab's user interface is often praised for its intuitiveness and ease of navigation, making it simple for healthcare professionals to find the information they need quickly. The platform's straightforward design reduces the learning curve and allows users to become proficient with the system rapidly.
Comprehensive Features: Meditab offers a wide range of features to support various aspects of medical practice management, including patient scheduling, billing, charting, and e-prescribing. This comprehensive suite of tools eliminates the need for multiple software solutions, streamlining workflows and enhancing efficiency.
Customization Options: Meditab provides extensive customization options, allowing healthcare providers to tailor the system to their specific needs and preferences. Users can configure workflows, templates, and reports to align with their unique practice requirements, promoting greater flexibility and personalization.
Cloud-Based Accessibility: As a cloud-based solution, Meditab offers convenient accessibility from any device with an internet connection. This feature enables healthcare professionals to access patient information, manage appointments, and perform other tasks remotely, enhancing flexibility and mobility.
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User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.
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Steep Learning Curve: Meditab's interface can be overwhelming for new users due to its extensive features and customization options. This complexity can lead to a longer onboarding process and require additional training resources.
Outdated User Interface: The user interface of Meditab is considered outdated by some users, who find it less intuitive and visually appealing compared to more modern EMR systems.
Customization Challenges: While Meditab offers a high degree of customization, implementing and managing these customizations can be technically challenging and may require assistance from Meditab's support team or experienced IT professionals.
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Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

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Meditab consistently receives praise for its intuitive interface and user-friendly design. Healthcare professionals appreciate the platform's ease of use, allowing them to efficiently manage patient records, schedule appointments, and handle billing tasks. The software's customization options are also a significant advantage, enabling users to tailor the system to their specific workflows and preferences. However, some users have noted that Meditab's customer support can be inconsistent, with response times varying depending on the issue's complexity. Additionally, while Meditab offers a comprehensive suite of features, it may lack some of the advanced functionalities found in more specialized EMR systems, such as those designed for niche medical practices. Meditab's strengths lie in its simplicity, customizability, and affordability, making it an attractive option for small to medium-sized healthcare practices seeking a reliable and user-friendly EMR solution. The software's ease of use can significantly reduce the learning curve for new users, allowing practices to quickly adopt and integrate the system into their daily operations. However, larger healthcare organizations or those with highly specialized needs may find that Meditab's feature set is not as extensive as some of its competitors. Ultimately, Meditab is best suited for healthcare practices that prioritize user-friendliness, affordability, and a core set of EMR functionalities.

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