Top DuxWare Alternatives & Competitors For 2024

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Looking for alternatives to DuxWare? Many users crave user-friendly and feature-rich solutions for tasks like Patient Schedule Management, Medical Coding, and Dashboard and Reporting. Leveraging crowdsourced data from over 1,000 real Medical Practice Management Software selection projects based on 400+ capabilities, we present a comparison of DuxWare to leading industry alternatives like Veradigm, PracticeSuite, CollaborateMD, and Carepatron.

Veradigm Software Tool
PracticeSuite Software Tool

Product Basics

Duxware is a cloud-based software designed to meet the needs of health care providers. It integrates with existing record systems. Patients can book appointments via mobile devices from the patient engagement center. Track inventory items using dashboards.

Billing and revenue modules assist with performing insurance eligibility checks and generating accurate bills. Create and share summary reports with employees to keep them informed. In addition, it offers credentialing functionality to screen employment candidates.
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Veradigm (formerly Allscripts) offers a healthcare software suite designed to streamline clinical, financial, and operational workflows for healthcare organizations. It caters particularly to hospitals and health systems seeking to improve data management, care coordination, and financial performance.

Benefits of Veradigm include enhanced patient care through improved data-driven decision making, increased operational efficiency through automation of tasks, and improved financial performance through better revenue cycle management. Popular features can include tools for claims processing, clinical documentation, and data analytics. User experiences within healthcare suggest that Veradigm can be a powerful tool for improving healthcare delivery, but its effectiveness can depend on the specific needs and implementation within each organization. Pricing typically involves a base subscription fee with additional costs based on specific modules or functionality required.


  • Pros
  • Better Data Mgmt
  • Improved Care Coord.
  • Streamlined Workflow
  • Revenue Cycle Mgmt
  • User-Friendly Interface (Some users report)
  • Cons
  • Learning Curve
  • Costly (Some users report)
  • Limited Customization
  • Support Issues (Some users report)
  • Outdated Interface (Some users report)
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PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant.

Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.
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CollaborateMD is a robust cloud-based medical billing and practice management solution designed to streamline healthcare practice operations. Its most suitable users include small to midsize medical practices and billing services looking for efficient claim processing, scheduling, and revenue management tools. Key features include customizable reporting, real-time data analytics, and seamless integrations with electronic health record systems. Benefits include improved cash flow, reduced administrative burdens, and enhanced compliance with industry standards. Compared to similar products, CollaborateMD is noted for its user-friendly interface and commendable customer support. However, it may not be as feature-rich as some of its competitors, potentially limiting larger practices seeking extensive modular customization. When considering pricing, it offers a transparent, value-based structure, making it a cost-effective choice. Real user experiences often highlight its reliability and performance, setting it apart from other practice management software with respect to ease of use and consistent uptime.

Pros Cons
  • Easy to use
  • Affordable
  • Secure
  • HIPAA compliant
  • Good support
  • Limited features
  • Not customizable
  • Can be slow
  • Not for large practices
  • Some bugs reported
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Carepatron is a comprehensive software solution designed to streamline Medical Practice Management. It offers a suite of tools that facilitate appointment scheduling, patient record management, billing, and telehealth services. This platform is particularly well-suited for small to medium-sized medical practices seeking to enhance operational efficiency and improve patient care. Its user-friendly interface and robust functionality make it an attractive option for healthcare providers aiming to reduce administrative burdens and focus more on patient interactions.

Key benefits of Carepatron include improved workflow automation, enhanced patient communication, and secure data management. Popular features encompass electronic health records (EHR), task management, and integrated telehealth capabilities. Users often praise its intuitive design and the seamless integration of various practice management functions.

While specific pricing details are not readily available, Carepatron typically offers flexible pricing models that may vary based on the number of users and specific features required. For precise pricing information, it is recommended to contact SelectHub for a tailored quote based on individual practice needs.

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Product Assistance

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Product Ranking

#110

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Medical Practice Management Software

#24

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#74

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#64

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#90

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Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

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Patient Schedule Management
Patient Payments Management
Collaboration
Dashboard and Reporting
Medical Coding
Mobile Capabilities
Patient Payments Management
Collaboration
Dashboard and Reporting
Medical Coding
Mobile Capabilities
Patient Payments Management
Collaboration
Dashboard and Reporting
Medical Coding
Mobile Capabilities
Patient Payments Management
Collaboration
Dashboard and Reporting
Medical Coding
Mobile Capabilities
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DuxWare
Veradigm
PracticeSuite
CollaborateMD
Carepatron
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Billing and Claims Management Clinical Management Collaboration Dashboard and Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 77 50 35 71 80 18 90 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 146 reviews
Fair User Sentiment 182 reviews
Great User Sentiment 69 reviews
Excellent User Sentiment 13 reviews
Excellent User Sentiment 25 reviews
98%
of users recommend this product

DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites.

61%
of users recommend this product

Veradigm has a 'fair' User Satisfaction Rating of 61% when considering 182 user reviews from 3 recognized software review sites.

83%
of users recommend this product

PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.

92%
of users recommend this product

CollaborateMD has a 'excellent' User Satisfaction Rating of 92% when considering 13 user reviews from 1 recognized software review sites.

91%
of users recommend this product

Carepatron has a 'excellent' User Satisfaction Rating of 91% when considering 25 user reviews from 1 recognized software review sites.

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3.5 (1)
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4.86 (73)
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Awards

User Favorite Award
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Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency.
Centralized Patient Data Management: DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval.
Enhanced Billing and Claims Processing: Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes.
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Improved Care Coordination: Streamlined communication between healthcare providers can minimize errors and delays in treatment plans. For instance, Veradigm's patient portal could allow specialists to share test results directly with referring physicians, expediting the care process.
Enhanced Data Management: Veradigm may offer tools to consolidate patient data from various sources into a centralized location. This can improve data accuracy and accessibility, allowing healthcare providers to make more informed clinical decisions.
Streamlined Workflow Automation: Automating repetitive tasks like appointment scheduling or claims submission can free up valuable staff time for patient care. For example, Veradigm might automatically generate appointment reminders or populate insurance forms, reducing administrative burden.
Potential Revenue Cycle Management Benefits: Veradigm's features could help healthcare organizations optimize billing and collections. For instance, automated claim scrubbing might identify and correct errors before submission, potentially reducing claim denials and improving cash flow.
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Centralized Collections: Streamlines account management and appeals by consolidating all relevant information within the Collection Manager.
Electronic Processing Efficiency: Integrates with Clearing House Relay Health, enabling efficient electronic processing for medical billing and office tasks.
Comprehensive Solution: Offers a unified platform that combines EHR, medical billing, and practice management functionalities.
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Easy to use: Users praise the intuitive interface and ease of navigation.
Affordable: CollaborateMD offers competitive pricing compared to other solutions.
Secure: HIPAA-compliant technology ensures patient data privacy.
Streamlined workflows: Automates administrative tasks and improves efficiency.
Improved patient engagement: Online scheduling, refills, and access to records empower patients.
Helpful support: Responsive and knowledgeable customer support team.
Good for small practices: Well-suited for solo and small practices with diverse specialties.
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User-Friendly Interface: Many users praise Carepatron for its intuitive design and easy-to-navigate interface, enabling staff members to quickly adapt to the system and minimize the learning curve.
Comprehensive Features: Carepatron offers a wide range of features, covering scheduling, billing, electronic health records (EHR), and patient communication, consolidating essential practice management functions within a single platform.
Efficient Scheduling: The software provides robust scheduling tools that allow practices to efficiently manage appointments, minimize conflicts, and optimize appointment slots, improving patient flow and reducing wait times.
Streamlined Billing: Carepatron streamlines the billing process with features like automated invoice generation, online payment processing, and claims management, simplifying financial operations and potentially accelerating revenue cycles.
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Difficult to Use: Users have reported the software is not intuitive and requires extensive training to use effectively.
Poor Customer Support: Users have complained about slow response times and unhelpful support staff.
Limited Features: Some users have found that the software lacks essential features, such as integrated telehealth capabilities.
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Learning Curve and User Interface: Some users report that Veradigm can have a complex interface and a steep learning curve for staff, potentially hindering initial adoption and reducing efficiency during the adjustment period. New staff may require additional training to navigate the software effectively.
Limited Customization Options: Depending on the specific needs of a healthcare organization, Veradigm's customization options might be limited. This could restrict the software's ability to perfectly align with existing workflows and reporting structures, potentially leading to workarounds and decreased efficiency.
Cost Considerations: While the exact pricing structure isn't publicly available, some users mention Veradigm can be a costly solution, especially for smaller practices. The cost needs to be weighed against the perceived benefits to ensure it delivers a positive return on investment for the organization.
Potential Support Issues: Some users report occasional challenges with Veradigm's customer support. Reliable and timely assistance is crucial for addressing technical issues and optimizing software usage. Inquiries about the scope and accessibility of support services are vital before implementation.
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Complex Dashboard: Some users have reported that the dashboard's layout can be complicated and difficult to navigate, especially when first learning how to use the software.
Non-Intuitive Processes: Certain functions within PracticeSuite have been described as not being intuitive, leading to a steeper learning curve for new users.
Occasional Software Snags: Users have mentioned experiencing occasional software glitches, such as issues with inputting incorrect deductible amounts and difficulties in correcting these errors.
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Limited features: May lack features needed for complex workflows or specific specialties.
Limited customization: Users report limitations in customizing workflows to specific needs.
Occasional performance issues: Users experience slow loading times and system responsiveness issues at times.
Not ideal for large practices: May not handle the demands of large patient volume and complex workflows.
Hidden costs: Additional fees apply for certain features, integrations, and exceeding claim volume.
Limited reporting: Reporting capabilities may not offer sufficient depth for complex data analysis.
Limited support for specific specialties: Lacks dedicated features for certain medical fields.
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Limited Reporting: Carepatron lacks advanced reporting features, making it difficult to gather insights on important metrics like patient acquisition sources or the effectiveness of marketing campaigns.
Scheduling Conflicts: The software doesn't currently offer conflict notifications for appointment scheduling, potentially leading to double bookings or scheduling errors, especially in practices with multiple practitioners using the same space.
No Country-Based Restrictions: The absence of country-based restrictions is a security concern for practices as it may increase the risk of fraudulent activities.
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Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas.

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Veradigm offers a user-friendly interface that makes it easy to learn, use and manage. E-prescribing makes it easy and efficient to reach the appropriate party while complying with HIPAA and other regulations. Reviewing individual patient charts is easy and can be broken down into categories of MD notes, document type, specialists and more. Some users have mentioned that it has an outdated user interface and an unstable cloud-based server that kicks users out, causing an inefficient working process. It is labor-intensive and requires time and lengthy processes to complete a single workflow. Some reviewers have pointed out that customer support isn’t helpful.

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User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.

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User reviews for CollaborateMD reveal a spectrum of experiences. While lauded for its intuitive interface, HIPAA compliance, and affordability, many users express concerns about its limited features, customization options, and reporting capabilities. Occasional performance issues and perceived unsuitability for larger practices further complicate the picture. Compared to competitors like athenaOne and DrChrono, CollaborateMD prioritizes ease of use and cost-effectiveness over feature depth. This resonates with some users, as reflected in a quote: "CollaborateMD may not be the most feature-rich, but it's incredibly user-friendly and budget-friendly, perfect for my solo practice." This emphasis makes it a compelling choice for smaller practices seeking a streamlined and cost-effective solution. For example, solo practitioners appreciate the platform's intuitive interface, which reduces the learning curve and allows them to manage workflows efficiently. However, users seeking more robust features and customization may find CollaborateMD lacking. One user commented, "While athenaOne has more bells and whistles, CollaborateMD feels more intuitive and less overwhelming." This highlights the trade-off between feature depth and user-friendliness. For example, larger practices with complex workflows may require the advanced features and customization options offered by competitors like athenaOne, which can handle a higher volume of patients and data. Ultimately, the choice between CollaborateMD and its competitors depends on the specific needs and priorities of each practice. CollaborateMD shines as a user-friendly and budget-conscious solution for solo and small practices, while competitors like athenaOne and DrChrono cater to larger practices with more complex workflows and advanced feature requirements.

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Is Carepatron the 'patron saint' of practice management software? User reviews from the last year suggest it's at least a strong contender. Customers rave about Carepatron's user-friendly interface, praising its intuitive design that simplifies complex tasks like appointment scheduling and patient record management. One user even reported saving 1-1.5 hours each week on these tasks alone. This ease of use makes it a perfect fit for small to medium-sized practices that need a streamlined solution without a steep learning curve. However, no software is perfect. Some users pointed out occasional bugs and the need for more advanced customization options. For instance, one reviewer wished for a more automated way to input patient names and dates into notes, finding the current manual process a bit clunky. Despite these minor hiccups, the overwhelming sentiment is positive. Users consistently highlight Carepatron's affordability and robust feature set, including billing, telehealth, and client portal access, as major differentiating factors. These features, coupled with stellar customer support, make Carepatron a compelling choice for practices looking for a cost-effective yet comprehensive solution. One user even shared their positive experience with the customer service team, stating that they "always feel like you are being taken care of." Ultimately, Carepatron appears tailor-made for solo practitioners or small practices seeking an intuitive, budget-friendly platform that doesn't skimp on essential features.

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Top Alternatives in Medical Practice Management Software


AdvancedMD PM

Allscripts Sunrise

athenaOne

CareCloud Central

Cerner Practice Management

ClinicMind

DrChrono

eClinicalWorks

eMDs

EpicCare

Intergy

Meditab

NextGen Enterprise

Power Diary

Practice Fusion

Tebra Practice Management

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