CareCloud Central vs RXNT

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Our analysts compared CareCloud Central vs RXNT based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

CareCloud Central Software Tool
RXNT Software Tool

Product Basics

CareCloud Central is used by health organizations of all sizes to track, manage and optimize financial as well as administrative processes by streamlining operations. It helps manage workflows and optimize the completion of daily time-consuming tasks to save time and money. This leads to an increase in daily traffic, greater care and a better patient experience.
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RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
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$300/Provider, Monthly
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$110/Provider, Monthly
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Product Insights

  • Streamline Workflow: Schedule appointments, chart and document with ease, and save time as CareCloud Central handles daily tasks. 
  • Increase Efficiency and Revenue: Provide greater quality of treatment with better insights into patient care for accurate diagnosis and treatment. Streamlined operations help increase daily visits, leading to higher profits. 
  • Get Up and Running Fast: Start using the platform quickly and help users get comfortable with the product via a smooth implementation process facilitated by CareCloud’s professional services support team. Continuous support is also available after implementation. 
  • Reduce Denials and Errors: Avoid handwriting and legibility mistakes or coding errors that result in reimbursement denials or delays. Report electronically and have accurate patient information for better care. 
  • Data Accessibility: Save patient data such as demographics, financial information and more simultaneously, making it accessible by physicians whenever needed. 
  • Optimize Decision Making: Analytics for financial and administrative performance can be used to help physicians make the best decisions. 
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  • Cloud-Based Technology: Real-time data about patient health and prescription history can be accessed from any computer, tablet or smartphone. Product upgrades and maintenance updates happen seamlessly via the cloud. 
  • Agile and Responsive: Offers customized templates to fit practices of any size or specialty. It also keeps upgrading its solutions continuously. 
  • All-in Pricing: It's all-in pricing option includes set-up, training, regular upgrades and ongoing support at no additional cost. 
  • Affordable: Its solutions are affordable as one can choose an a-la-carte option with predictable pricing or choose the full suite of solutions for an integrated platform. Prices start as low as 65$ per month per provider. 
  • Seamlessly Integrated Systems: The entire practice can be run from a single solution, thus eliminating data discrepancies and toggling between systems. 
  • US-Based Customer Service: The customer service team is based out of Maryland and can be contacted via email, chat or phone call. To add to that, customers have access to online, interactive help guides and tools. 
  • Simple Claim Sending Option: The process to submit claims is very simple, and e-scripts work well. 
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  • Comprehensive Scheduling: Manage scheduling with a multi-view calendar and drag-and-drop online appointment scheduling. Patients can easily book and confirm appointments. Automated patient reminders reduce no-shows. 
  • Insurance Verification: Access a patient’s insurance details, such as deductibles, copays and coinsurance, to prevent denials and get paid quicker. 
  • Patient Management: View and update patient demographics, insurance details and account histories in real time. Physicians get a clear picture of all patients in one place. 
  • Financial Workflow:
    •  Automate financial tasks such as billing, claim submission and remittance. 
    •  Simplify coding and charge entries. 
    •  Scrub claims any errors that may result in denials or delayed payments. 
    •  Track payments with a central remittance repository. 
  • Command Center: Keep track of practice performance with a practice scorecard. See trending metrics and causes over time with instant snapshots of operational and financial data. 
  • Health Analytics: Provides insightful analytics on financial, administrative and clinical performance to support informed decisions. View staff productivity levels to ensure everyone is meeting Meaningful Use standards. 
  • Real-Time Reporting: Customizable charts and graphs display data in easy-to-understand templates, and financial and clinical reports can be accessed conveniently. 
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  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
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Product Ranking

#11

among all
Medical Practice Management Software

#17

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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RXNT
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 80 76 94 88 100 91 65 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 104 reviews
Great User Sentiment 135 reviews
73%
of users recommend this product

CareCloud Central has a 'good' User Satisfaction Rating of 73% when considering 104 user reviews from 3 recognized software review sites.

88%
of users recommend this product

RXNT has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 3 recognized software review sites.

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2.0 (1)
3.4 (11)
5.0 (1)
3.7 (91)
4.4 (133)
4.0 (2)
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Synopsis of User Ratings and Reviews

Streamlined Patient Scheduling: CareCloud Central receives consistent praise for its intuitive appointment scheduling system. Users appreciate the ability to easily view physician schedules, manage appointments, and send automated reminders, which reduces no-shows and keeps things running smoothly.
Efficient Billing and Claims Management: The platform simplifies the billing process by automating tasks such as claims scrubbing and submission. This leads to faster reimbursements and fewer denied claims, ultimately improving a practice's financial health.
Comprehensive Reporting and Analytics: CareCloud Central offers robust reporting tools that provide valuable insights into practice performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize operations and profitability.
Enhanced Patient Engagement: The platform facilitates better communication with patients through features like a patient portal and secure messaging. This empowers patients to actively participate in their care and fosters stronger relationships with providers.
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User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
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Steep Learning Curve: Many users report that CareCloud Central is not intuitive and requires extensive training to navigate effectively. The interface can feel cluttered and overwhelming, leading to frustration and decreased efficiency for new users.
Billing Challenges: Several practices have experienced issues with claim denials and delays in payment processing. Users cite difficulties with claim scrubbing and a lack of transparency in the billing process, making it hard to identify and resolve issues promptly.
Customer Support Concerns: Getting timely and effective assistance from CareCloud's customer support team has been a recurring pain point for users. Long wait times and a perceived lack of expertise among support staff can exacerbate existing problems and hinder issue resolution.
Limited Customization: Practices with unique workflows or specialized needs may find CareCloud Central's customization options to be insufficient. The software's rigidity can force practices to adapt their processes to the software, rather than the other way around.
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Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.
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CareCloud Central has garnered a mixed bag of user reviews over the past year. Many users appreciate its clean and modern interface, finding it intuitive and easy to navigate compared to more cluttered competitors like athenahealth. The platform's scheduling tools are also frequently praised for their flexibility and ease of use, allowing for efficient appointment management and reducing scheduling errors. However, several users have expressed frustration with the system's reporting capabilities, finding them to be somewhat limited and lacking in customization options compared to more robust solutions like AdvancedMD. Additionally, while CareCloud Central offers a mobile app, some users find its functionality to be restricted compared to the full desktop version, hindering on-the-go productivity. One of CareCloud Central's key strengths lies in its integrated approach, combining practice management, electronic health records (EHR), and patient engagement tools into a single platform. This streamlines workflows and reduces the need for multiple software solutions, which can be a significant advantage for smaller practices seeking an all-in-one solution. However, this integration can also be a double-edged sword, as some users find that certain features, such as billing and claims management, are not as comprehensive or customizable as standalone solutions like Kareo. Ultimately, CareCloud Central appears to be best suited for small to medium-sized practices that prioritize ease of use, a modern interface, and integrated functionality over extensive reporting capabilities and highly customizable features.

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RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

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