Home > Medical Practice Management Software > Allscripts Sunrise > Allscripts Sunrise vs DuxWare

Allscripts Sunrise vs DuxWare

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Our analysts compared Allscripts Sunrise vs DuxWare based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Allscripts Sunrise Software Tool
DuxWare Software Tool
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Product Basics

Analyst Rating

73 Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

64 Detailed Analysis

User Sentiment

Excellent User Sentiment (146 Reviews)
Sunrise by Allscripts is a cloud-based solution that streamlines day-to-day administrative tasks and enhances care delivery quality by providing a comprehensive toolkit of electronic modules for better documentation, scheduling and medication prescribing.

It improves clinician experiences by offering health care organizations and medical enterprises a simplified dashboard to navigate patient files and crucial data in a unified space.
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Duxware is a cloud-based software designed to meet the needs of health care providers. It integrates with existing record systems. Patients can book appointments via mobile devices from the patient engagement center. Track inventory items using dashboards.

Billing and revenue modules assist with performing insurance eligibility checks and generating accurate bills. Create and share summary reports with employees to keep them informed. In addition, it offers credentialing functionality to screen employment candidates.
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$199 Monthly
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$150 Monthly
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Product Assistance

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Product Insights

  • Improve Communication: Use a structured electronic pathway to communicate with patients and staff members. Enable swift medical information retrieval among staff and clinicians via secure instant messaging portals for better care quality. 
  • Reduce Errors: Implement electronic measures to enter patient and medical information correctly. Use documentation tools to ensure complete accuracy in all patient care aspects. Enable e-prescriptions to prevent inadvertent medication errors, including wrong dosages and drug interactions. 
  • Engage Patients: Provide patients with a transparent ecosystem to track, view and manage treatment files from anywhere globally. Enable online patient portals for simplified appointment booking, messaging and record-keeping. 
  • Streamline Navigation: Improve office productivity using an electronic dashboard to identify problematic areas swiftly. Use color-coded labels and widgets to prioritize your daily admin and clinical tasks. 
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  • Improved Efficiency: Streamline administrative tasks such as appointment scheduling and billing, allowing staff to focus on patient care.
  • Enhanced Patient Experience: Provide patients with easy access to their medical records and appointment history through a user-friendly portal.
  • Accurate Billing: Reduce errors in billing and coding, ensuring timely and correct reimbursements from insurance companies.
  • Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, minimizing the risk of non-compliance penalties.
  • Data Security: Protect sensitive patient information with robust encryption and security protocols, ensuring HIPAA compliance.
  • Customizable Reporting: Generate detailed reports tailored to your practice’s needs, aiding in better decision-making and strategic planning.
  • Resource Optimization: Allocate resources more effectively by tracking staff performance and patient flow, leading to reduced wait times and improved service delivery.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new locations or expanding services.
  • Interoperability: Seamlessly integrate with other healthcare systems and electronic health records (EHR), ensuring smooth data exchange and continuity of care.
  • Cost Savings: Lower operational costs by automating routine tasks and reducing the need for paper-based processes.
  • Patient Engagement: Enhance communication with patients through automated reminders, follow-ups, and educational materials, fostering better health outcomes.
  • Time Management: Free up valuable time for healthcare providers by reducing administrative burdens, allowing more focus on patient care.
  • Analytics and Insights: Leverage data analytics to gain insights into practice performance, patient demographics, and treatment outcomes, driving continuous improvement.
  • Training and Support: Benefit from comprehensive training and ongoing support, ensuring your team can effectively utilize the software’s capabilities.
  • Remote Access: Access the system securely from any location, enabling flexible work arrangements and continuity of operations during emergencies.
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  • Scheduling: Color code individual appointments to segregate visit types. Reduce missed appointments by setting reminders using an automated program. Enable swift booking, rescheduling and canceling by granting remote access to patients and admin staff members. 
  • Lab Integration: Reduce costs associated with paperwork and time-intensive communication routes by using electronic lab integration tools. Get easy access to patient reports, including real-time tests, treatment progress and routine health charts for improved operational efficiencies. 
  • E-Prescribing: Offer clinicians a comprehensive look into individual patient histories for accurate prescription deliveries. Enter and send prescription information to pharmacies in real time. 
  • Database Management: Implement a simplified record-keeping feature to streamline writing, viewing and analyzing medical files. Facilitate easy patient file navigation using a digital database management system for increased treatment capabilities across departments. 
  • Reporting: Track employee performance and identify individual metrics weekly and monthly. Address lagging issues and resolve internal organizational conflicts using this automated data-driven reporting system. 
  • Documentation: Promote legible and accurate documentation for improved record-keeping capabilities and enhanced care delivery across departments. Enable safe data exchange among providers, physicians and administrative staff. 
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  • Billing: Review and process claims using claim managing tools. 
    • Eligibility Checker: Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. 
    • Patient Statements: Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. 
  • Revenue Cycle Management: Automate menial tasks to help focus on follow-up processes. 
    • Financial Reporting: Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. 
    • Payment Portal: Allow patients to pay securely via internet-enabled devices using credit cards from anywhere, at any time. 
    • Claim Scrubber: Identify and resolve coding errors in real time. Edit codes according to NCCI, LCD or NCD standards to help generate accurate claims. Create dunning reports to track outstanding claims. 
  • Patient Engagement: Collect qualitative data through surveys and analyze patients’ comments to promote mutual accountability. 
    • Surveys: Conduct patient surveys and convert responses into charts or graphs to help improve patients’ experiences. View and analyze historical data to develop strategic business plans. 
    • Appointment Generation: Enable patients to book appointments electronically. Receive notifications about appointment requests and approve or reschedule them as per slot availability. Send email or text confirmations to patients after appointments are booked. 
    • Recall Manager: Automatically schedule consultation visits when patients’ treatment periods are completed. 
  • Inventory Management: View dashboards to track medications, vaccines and other items. Click the reorder button on the dashboard to restock inventory items quickly. Stay updated about expired medications to avoid putting patients’ health at risk. 
  • Credentialing: Perform background and legitimacy checks of medical professionals to avoid hiring unqualified employees. Allow staff to submit licenses and other relevant documentation to simplify qualification processes. 
  • Cloud-Based: Store data in a HIPPA-compliant, secure cloud environment. Grant document access permissions to authorized users to ensure data confidentiality. 
  • Integrations: Streamline accounting procedures by integrating with QuickBooks. Create a custom EHR interface through API integrations. 
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Product Ranking

#118

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Medical Practice Management Software

#110

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Medical Practice Management Software

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Analyst Rating Summary

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Patient Schedule Management
Collaboration
Clinical Management
Dashboard and Reporting
Patient Schedule Management
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Allscripts Sunrise
DuxWare
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 59 88 94 88 80 59 57 100 77 50 35 71 80 18 90 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Excellent User Sentiment 146 reviews
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98%
of users recommend this product

DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites.

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4.86 (73)
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4.9 (73)

Awards

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DuxWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Scheduling: Users praise the intuitive appointment scheduling features, highlighting the ease with which they can manage appointment slots, view provider schedules, and handle patient bookings.
Comprehensive Patient Chart: Allscripts Sunrise receives accolades for its robust patient charting capabilities. Users appreciate the centralized platform where they can efficiently access and manage patient records, including medical history, medications, and test results.
Billing Efficiency: Many users commend the software's billing functionalities, emphasizing its ability to streamline the billing process, automate claims submissions, and reduce errors, ultimately leading to improved revenue cycle management.
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Streamlined Appointment Scheduling: Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency.
Centralized Patient Data Management: DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval.
Enhanced Billing and Claims Processing: Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes.
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Difficult to Use: Users have reported difficulty navigating the software and finding the information they need. Some have described the interface as "clunky" and "not intuitive."
Slow and Unreliable: Users have complained about the software being slow and prone to crashing. This can be frustrating for medical staff who rely on the software to perform their jobs efficiently.
Poor Customer Support: Some users have reported difficulty getting help from Allscripts customer support when they experience problems with the software. This can be a major problem for medical practices that rely on the software to operate.
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Difficult to Use: Users have reported the software is not intuitive and requires extensive training to use effectively.
Poor Customer Support: Users have complained about slow response times and unhelpful support staff.
Limited Features: Some users have found that the software lacks essential features, such as integrated telehealth capabilities.
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Is Allscripts Sunrise the dawn of a new era for your medical practice, or will it leave you feeling burned out? User reviews from the past year suggest that while Allscripts Sunrise can be a powerful tool for large clinical enterprises, it may not be the best fit for everyone. One of the most frequently cited strengths of Allscripts Sunrise is its comprehensive suite of features, including robust patient scheduling, billing, and electronic health records systems. Users appreciate the platform's ability to streamline complex workflows and improve efficiency, particularly in hospital settings. However, some users have reported that the user interface can be clunky and difficult to navigate, especially for those who are not tech-savvy. This complexity has led some smaller practices to favor more user-friendly alternatives like AdvancedMD, which offers a more intuitive interface and streamlined workflows better suited for smaller teams. Another common criticism is the lack of seamless integration with other systems, which can lead to data silos and workflow disruptions. For example, one user noted difficulty importing lab results from Allscripts' inpatient product, Sunrise, into the outpatient platform, requiring them to toggle between systems. Overall, Allscripts Sunrise appears to be a powerful but complex platform best suited for large healthcare organizations with the technical expertise and resources to navigate its intricacies. Smaller practices or those seeking a more intuitive and user-friendly experience may find other solutions more appealing. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas.

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Top Alternatives in Medical Practice Management Software

AdvancedMD PM
athenaOne
CareCloud Central
Cerner Practice Management
ClinicMind
DrChrono
DuxWare
eClinicalWorks
eMDs
EpicCare
Intergy
Meditab
NextGen Enterprise
Power Diary
Practice Fusion
Tebra Practice Management

Head-to-Head Comparison

Allscripts Sunrise VS CareCloud Central
Allscripts Sunrise VS Cerner Practice Management
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Allscripts Sunrise VS DuxWare
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Allscripts Sunrise VS Practice Fusion

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