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Allscripts Sunrise vs AllegianceMD

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Our analysts compared Allscripts Sunrise vs AllegianceMD based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Allscripts Sunrise Software Tool
AllegianceMD Software Tool
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Product Basics

Analyst Rating

73 Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (42 Reviews)
Sunrise by Allscripts is a cloud-based solution that streamlines day-to-day administrative tasks and enhances care delivery quality by providing a comprehensive toolkit of electronic modules for better documentation, scheduling and medication prescribing.

It improves clinician experiences by offering health care organizations and medical enterprises a simplified dashboard to navigate patient files and crucial data in a unified space.
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Allegiance MD is a cloud-based system that offers user-centered design and automation for medical practices. With it, users can be in control of their medical practice with 100% uptime, while focusing on patient care. It is web-based and has responsive customer care. It comes pre-loaded with fully customizable health record templates so that users can focus on writing patient charts.

It captures clinical encounters with patients electronically without changing a user’s workflow. It offers a fully integrated package and uses machine learning algorithms to manage specific diagnoses and periods of care.
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$199 Monthly
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$349 Monthly
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Product Insights

  • Improve Communication: Use a structured electronic pathway to communicate with patients and staff members. Enable swift medical information retrieval among staff and clinicians via secure instant messaging portals for better care quality. 
  • Reduce Errors: Implement electronic measures to enter patient and medical information correctly. Use documentation tools to ensure complete accuracy in all patient care aspects. Enable e-prescriptions to prevent inadvertent medication errors, including wrong dosages and drug interactions. 
  • Engage Patients: Provide patients with a transparent ecosystem to track, view and manage treatment files from anywhere globally. Enable online patient portals for simplified appointment booking, messaging and record-keeping. 
  • Streamline Navigation: Improve office productivity using an electronic dashboard to identify problematic areas swiftly. Use color-coded labels and widgets to prioritize your daily admin and clinical tasks. 
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  • Clinical Decision Support: It provides rapid information to the practice’s teams so that they can make informed decisions about the patient’s care. It also lets users import the medication history of a patient.  
  • Faster Charting: AllegianceMD uses machine learning algorithms to learn treatment preferences and how you manage diagnoses. This makes for faster and more efficient charting.  
  • Meets Regulatory Requirements: It allows users to electronically report to states with active immunization registries easily. It also helps users comply with MACRA/MIPS and Meaningful Use.  
  • Virtual Appointments: The telemedicine feature lets administrators create appointments virtually for those who are unable to visit the practice in person. This can help reduce no-shows and cancellations. It also uses secure video conferencing to ensure that patient confidentiality isn’t tampered with.  
  • Interactions: It helps prescribers quickly check for drug-to-drug, allergy-to-allergy and drug-disease interactions, thus eliminating dangerous errors.  
  • Formulary Check: AllegianceMD automatically checks if the patient is eligible for insurance. If the patient is not eligible for insurance benefits, it suggests alternatives. This also makes sure that practices get paid for telemedicine visits.  
  • Easy-to-Use Dashboard: Dashboards give users a bird’s eye view of their appointments and it allows them to open a virtual session with a click. Not only that, faxes can be seen from the dashboard. Incoming faxes are converted automatically to an electronic format, letting admins and clinicians store and access them easily.  
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  • Scheduling: Color code individual appointments to segregate visit types. Reduce missed appointments by setting reminders using an automated program. Enable swift booking, rescheduling and canceling by granting remote access to patients and admin staff members. 
  • Lab Integration: Reduce costs associated with paperwork and time-intensive communication routes by using electronic lab integration tools. Get easy access to patient reports, including real-time tests, treatment progress and routine health charts for improved operational efficiencies. 
  • E-Prescribing: Offer clinicians a comprehensive look into individual patient histories for accurate prescription deliveries. Enter and send prescription information to pharmacies in real time. 
  • Database Management: Implement a simplified record-keeping feature to streamline writing, viewing and analyzing medical files. Facilitate easy patient file navigation using a digital database management system for increased treatment capabilities across departments. 
  • Reporting: Track employee performance and identify individual metrics weekly and monthly. Address lagging issues and resolve internal organizational conflicts using this automated data-driven reporting system. 
  • Documentation: Promote legible and accurate documentation for improved record-keeping capabilities and enhanced care delivery across departments. Enable safe data exchange among providers, physicians and administrative staff. 
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  • Customizable Templates: It has customizable health record templates that help users make charts efficiently and maintain records of patient visits.  
  • Electronic Fax: Offers fax services without any additional charges, eliminating the need for an external fax machine. Admins can associate faxes with their corresponding patient and specific dates. It is easy to send documents within the care team for review.  
  • Toll-Free Number: The software offers a toll free number at no extra charge. The number can be used directly or forwarded to an existing number free of cost.  
  • Electronic Prescription of Controlled Substances (EPCS): It features the ability to prescribe and track controlled substances. It also creates requests which are submitted directly to the pharmacy to avoid any misuse or foul play.  
  • Linked to Pharmacies: Enables your practice to send electronic prescriptions, refill requests and replacement requests for generic replacements to the pharmacy with the click of a button.  
  • Cloud-Based Platform: AllegianceMD operates entirely in the cloud, eliminating the need for on-premise servers and allowing access from any device with internet connectivity.
  • Automated Scheduling: The software offers intelligent scheduling tools that automatically suggest optimal appointment times based on provider availability and patient preferences.
  • Electronic Health Records (EHR): A comprehensive EHR system is integrated, enabling seamless documentation, retrieval, and sharing of patient medical histories.
  • Revenue Cycle Management: AllegianceMD includes tools for managing billing, claims, and collections, streamlining the financial operations of a medical practice.
  • Patient Portal: Patients can access their health information, schedule appointments, and communicate with their healthcare providers through a secure online portal.
  • Telemedicine Capabilities: The platform supports virtual consultations, allowing healthcare providers to conduct appointments remotely via video conferencing.
  • Customizable Templates: Users can tailor clinical documentation templates to fit specific practice needs, enhancing efficiency and accuracy in record-keeping.
  • Integrated e-Prescribing: The software facilitates electronic prescription management, reducing errors and improving medication tracking.
  • Analytics and Reporting: Robust reporting tools provide insights into practice performance, patient demographics, and financial metrics, aiding in strategic decision-making.
  • Compliance and Security: AllegianceMD adheres to industry standards such as HIPAA, ensuring that patient data is protected and privacy is maintained.
  • Multi-Specialty Support: The platform is designed to accommodate a wide range of medical specialties, offering features tailored to diverse clinical workflows.
  • Task Management: Built-in task management features help staff coordinate and track administrative and clinical tasks efficiently.
  • Insurance Verification: Automated insurance eligibility checks streamline the verification process, reducing administrative burden and improving accuracy.
  • Patient Engagement Tools: Features such as automated reminders and satisfaction surveys enhance patient interaction and engagement.
  • Scalability: The software is scalable, making it suitable for small practices as well as larger healthcare organizations with multiple locations.
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Product Ranking

#118

among all
Medical Practice Management Software

#119

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Allscripts Sunrise
AllegianceMD
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 59 88 94 88 80 59 57 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 42 reviews
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86%
of users recommend this product

AllegianceMD has a 'great' User Satisfaction Rating of 86% when considering 42 user reviews from 4 recognized software review sites.

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Synopsis of User Ratings and Reviews

Streamlined Scheduling: Users praise the intuitive appointment scheduling features, highlighting the ease with which they can manage appointment slots, view provider schedules, and handle patient bookings.
Comprehensive Patient Chart: Allscripts Sunrise receives accolades for its robust patient charting capabilities. Users appreciate the centralized platform where they can efficiently access and manage patient records, including medical history, medications, and test results.
Billing Efficiency: Many users commend the software's billing functionalities, emphasizing its ability to streamline the billing process, automate claims submissions, and reduce errors, ultimately leading to improved revenue cycle management.
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Automated Appointment Scheduling: AllegianceMD's AI-powered search streamlines appointment scheduling, eliminating manual calendar searches and saving time for staff.
Integrated e-Faxing: The software's built-in e-faxing feature, with toll-free, local, and existing number options, simplifies document handling and enhances practice workflow efficiency.
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Difficult to Use: Users have reported difficulty navigating the software and finding the information they need. Some have described the interface as "clunky" and "not intuitive."
Slow and Unreliable: Users have complained about the software being slow and prone to crashing. This can be frustrating for medical staff who rely on the software to perform their jobs efficiently.
Poor Customer Support: Some users have reported difficulty getting help from Allscripts customer support when they experience problems with the software. This can be a major problem for medical practices that rely on the software to operate.
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Customer Support Concerns: Users have reported slow response times and challenges in getting timely assistance from the AllegianceMD customer support team.
Occasional Software Glitches: Some users have experienced occasional software glitches or bugs that disrupt their workflow.
Mobile App Shortcomings: The mobile app experience has received mixed reviews, with some users finding it less user-friendly or feature-rich compared to the desktop version.
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Is Allscripts Sunrise the dawn of a new era for your medical practice, or will it leave you feeling burned out? User reviews from the past year suggest that while Allscripts Sunrise can be a powerful tool for large clinical enterprises, it may not be the best fit for everyone. One of the most frequently cited strengths of Allscripts Sunrise is its comprehensive suite of features, including robust patient scheduling, billing, and electronic health records systems. Users appreciate the platform's ability to streamline complex workflows and improve efficiency, particularly in hospital settings. However, some users have reported that the user interface can be clunky and difficult to navigate, especially for those who are not tech-savvy. This complexity has led some smaller practices to favor more user-friendly alternatives like AdvancedMD, which offers a more intuitive interface and streamlined workflows better suited for smaller teams. Another common criticism is the lack of seamless integration with other systems, which can lead to data silos and workflow disruptions. For example, one user noted difficulty importing lab results from Allscripts' inpatient product, Sunrise, into the outpatient platform, requiring them to toggle between systems. Overall, Allscripts Sunrise appears to be a powerful but complex platform best suited for large healthcare organizations with the technical expertise and resources to navigate its intricacies. Smaller practices or those seeking a more intuitive and user-friendly experience may find other solutions more appealing. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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How allied are you with your current medical practice management software? Users praise AllegianceMD for its user-friendly interface, customizable templates, and robust billing features, which streamline workflows and improve financial outcomes. One user raved about the software's efficiency, stating that their accounts receivable are "almost nothing" and they have "no delinquent accounts." Another user highlighted the positive impact on patient care, stating that AllegianceMD "is really good at helping you do everything to take care of your patients." However, some users reported experiencing glitches, particularly after updates, and occasional slow loading times. A significant concern raised by one user involved a billing dispute, where they were charged despite expressing dissatisfaction with the product within the first month of use. Despite some drawbacks, AllegianceMD is generally well-regarded for its comprehensive features, ease of use, and excellent customer support, with many users highlighting the quick response times and helpfulness of the support team. The software's intuitive design and customizable templates make it easy for healthcare providers to adapt to their specific needs and preferences. The robust billing features, including electronic prescriptions and claims tracking, streamline financial processes and reduce administrative burden. Overall, AllegianceMD appears to be a suitable choice for small to midsize practices seeking a comprehensive and user-friendly solution to manage their practice and enhance patient care. However, potential users should be aware of the reported glitches and consider their comfort level with the billing policies before committing to the software.

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Screenshots

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Top Alternatives in Medical Practice Management Software

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Head-to-Head Comparison

Allscripts Sunrise VS CareCloud Central
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