Mailchimp vs Emitrr

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Our analysts compared Mailchimp vs Emitrr based on data from our 400+ point analysis of Marketing Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Mailchimp is a web-based marketing platform that specializes in email marketing, sending, monitoring and personalizing communications. Given its pricing point, it’s great for small or medium businesses who want a fully-featured marketing implementation.

Standout features include an intuitive website builder with a drag-and-drop interface, an integrated database, as well as robust landing page builders for web and social media traffic. It also facilitates the creation of digital ads as well as physical postcards to reach customers via postal services.
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Emitrr is a sophisticated software solution designed to streamline tasks such as Marketing Automation, making it an ideal choice for businesses seeking to enhance their marketing efficiency. This platform is particularly well-suited for small to medium-sized enterprises that require robust automation tools to manage their marketing campaigns without the need for extensive manual intervention. Emitrr offers significant benefits, including improved customer engagement, increased lead generation, and enhanced campaign tracking capabilities.

Popular features of Emitrr include automated email marketing, SMS campaigns, and detailed analytics that provide insights into campaign performance. Users appreciate the intuitive interface and the ability to customize workflows to fit their specific needs. Compared to similar products, Emitrr is often praised for its user-friendly design and comprehensive feature set, which allows businesses to execute complex marketing strategies with ease.

Pricing for Emitrr varies based on the specific requirements and scale of the business, and it is typically structured on a subscription basis. For precise pricing details, it is recommended that users contact SelectHub to obtain a tailored quote that aligns with their individual needs.

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$13 Monthly, Freemium
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$149 Monthly
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Product Insights

  • Free Version: A free version includes features such as an audience dashboard, tags, segmentation and more.
  • Multivariate Campaign: Test up to eight campaign variations and send improvised emails every time. View the impact of small changes to email campaigns on subscriber engagement.
  • Mobile App: Access reports, manage audiences, create campaign content and work on email campaigns on the go using an app for iOS and Android devices.
  • Retargeting Digital ads: Retarget website and landing page visitors when they use Facebook and Instagram, in order to bolster revenue and stay in constant contact with customers.
  • Website Builder: Build websites for free without coding skills, saving time and money. A built-in sign-up form and an option to claim a custom domain name enhance branding.
  • 24/7 Support: Support team and resources are available 24/7. Unlimited access to tutorials and marketing guides, as well as assistance in contact management, template design and website development are available.
  • Account Security: Leverage two-factor authentication that includes Mailchimp’s login credentials and a one-time passcode via text message, ensuring system security and authentication.
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  • Time Efficiency: Automate repetitive marketing tasks, freeing up valuable time for strategic planning and creative work.
  • Improved Accuracy: Reduce human error in campaign execution, ensuring consistent and precise delivery of marketing messages.
  • Enhanced Customer Engagement: Personalize interactions with customers through automated, data-driven campaigns that resonate on an individual level.
  • Scalability: Easily scale marketing efforts to accommodate growing customer bases without a proportional increase in workload.
  • Data-Driven Insights: Gain actionable insights from detailed analytics, helping to refine and optimize marketing strategies over time.
  • Cost Savings: Lower operational costs by reducing the need for extensive manual labor and minimizing resource wastage.
  • Consistent Branding: Maintain a uniform brand voice and message across all automated communications, enhancing brand recognition and trust.
  • Lead Nurturing: Automatically guide prospects through the sales funnel with targeted content, improving conversion rates and sales efficiency.
  • Customer Retention: Implement automated follow-ups and loyalty programs to keep customers engaged and reduce churn rates.
  • Integration Capabilities: Seamlessly integrate with other business tools and platforms, creating a cohesive and efficient marketing ecosystem.
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  • Audience Dashboard: Store contact data and track trends to understand the audience better. Clickable sections in the dashboard help instantly launch campaigns based on that data.
  • Segmentation: Ready-made segments based on campaign activity, purchase history and more are offered to send campaigns. Enable up to five layers of segmentation filtering, and update data automatically. Add a set of nested conditions facilitating different combinations of data collected such as purchase activity, gender, age range and more.
  • Behavioral Targeting: An API enables pulling custom event data or actions performed by users, to send targeted messages based on specific activities, such as downloads or account renewal.
  • Lookalike Audience: Works with social ads and postcards to reach more people. Find new people similar to contacts using marketing CRM data and an audience network. Create Facebook and Instagram ads, and target people interested in the company’s products.
  • Content Studio: Stores assets such as photos, documents and other files. Upload or sync assets, edit them directly in the content studio and use them for marketing.
  • Templates: More than 100 predesigned templates are available. Customize templates to launch campaigns.
  • Email Builder: Create posts for Facebook, Instagram and Twitter directly from the email builder. Also add photos, write copy and share the post after the email is sent.
  • Landing Pages: Create a place for contacts or potential contacts to land on when they click through from an email, ad, social post or other location on the web.
  • Email Automation: Automate welcome messages after user subscription, and emails based on dates and events. Drag and drop RSS content into any template to pull in the latest posts.
  • Schedule Campaigns: Send a campaign or schedule it for a specific date and time. Includes: 
    •  Send time optimization, which recommends a time for subscribers based on click time activity. 
    •  Timewarp to send campaigns to recipients based on their time zone. 
    •  Batch delivery to send campaigns in timed batches. 
    •  Ability to pause campaigns. 
  • Reporting: Monitor trends and track performance. The growth, engagement and revenue reports facilitate viewing who’s interacted with marketing, along with their clicks, buys and downloads. Compare open, click and unsubscribe rates to industry peers.
  • Real-Time Analytics: Keep tabs on all marketing campaigns including emails, automations, social ads and more. Manage marketing budget using real-time stats. Track sales from a campaign to purchase by finding out who made a purchase after opening the campaign, viewing what they bought and seeing the money earned by the campaign.
  • Integrations: Integrates with apps and web services including Xero, Zapier, Square, LiveChat and more.
  • A/B Testing: Test up to three variations for campaign and build a working strategy.
  • Security:Includes data center security, protection from data loss or corruption, application-level security, internal IT security and more.
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  • Automated Text Messaging: Schedule and send personalized SMS campaigns to engage customers effectively.
  • Voice Broadcasts: Deliver pre-recorded voice messages to a large audience, ensuring your message is heard.
  • Appointment Reminders: Automatically send reminders to clients, reducing no-shows and improving appointment adherence.
  • Two-Way Messaging: Facilitate real-time conversations with customers through SMS, enhancing customer support and engagement.
  • Customizable Templates: Use and modify pre-built templates for various communication needs, saving time and maintaining consistency.
  • Contact Management: Organize and segment your contact lists for targeted marketing efforts and better audience insights.
  • Analytics and Reporting: Track the performance of your campaigns with detailed analytics, helping you make data-driven decisions.
  • Integration Capabilities: Seamlessly integrate with popular CRM systems and other tools to streamline your marketing processes.
  • Drip Campaigns: Create automated sequences of messages to nurture leads and guide them through the sales funnel.
  • Survey and Feedback Collection: Gather customer feedback through automated surveys, enabling you to improve your services based on real insights.
  • Multi-Channel Communication: Engage with your audience across various channels, including SMS, voice, and email, from a single platform.
  • Compliance Management: Ensure your campaigns adhere to regulatory standards, such as TCPA and GDPR, protecting your business from legal issues.
  • Custom Workflows: Design and implement tailored workflows to automate repetitive tasks and enhance operational efficiency.
  • Real-Time Notifications: Receive instant alerts for important events, such as new leads or customer responses, keeping you informed and responsive.
  • Scalability: Easily scale your marketing efforts as your business grows, without compromising on performance or reliability.
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Product Ranking

#20

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Marketing Automation Software

#172

among all
Marketing Automation Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-Based Capabilities Campaign Management Compliance And Data Security Dashboard And Reporting Email Campaign Management Lead Generation Lead Management Lead Nurturing Mobile Capabilities Platform Capabilities Social Media Campaign Management Text Campaign Management 86 90 83 83 93 82 100 83 93 100 100 55 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 41542 reviews
Excellent User Sentiment 38 reviews
88%
of users recommend this product

Mailchimp has a 'great' User Satisfaction Rating of 88% when considering 41542 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Emitrr has a 'excellent' User Satisfaction Rating of 94% when considering 38 user reviews from 1 recognized software review sites.

4.3 (10702)
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4.48 (15519)
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4.5 (13246)
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4.5 (222)
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Awards

SelectHub research analysts have evaluated Mailchimp and concluded it earns best-in-class honors for Lead Management, Platform Capabilities, Social Media Campaign Management and Integrations and Extensibility.

Lead Management Award
Platform Capabilities Award
Social Media Campaign Management Award
Integrations and Extensibility Award

Emitrr stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: The platform has a simple interface and can easily be understood by anyone with basic knowledge of email marketing, observe 95% of reviewers referencing this feature.
Easy Email and Templates: It’s easy to create and understand emails using templates, send professional email flyers, and run campaigns automatically, according to 83% of users who mention this feature.
Email Marketing: Everyone referencing this aspect thinks it’s a comprehensive email marketing tool with features like campaign management, customer journey, transactional email, integrations and more.
Customization: Almost 80% of reviewers who talk about this feature feel the built-in templates are easily customizable, and editing them doesn’t require graphic design experience.
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User-Friendly Interface: Emitrr's intuitive design simplifies marketing tasks, making it easy for users to navigate and utilize its features effectively.
Robust Automation: The platform empowers businesses to automate various marketing processes, such as sending personalized messages and scheduling campaigns, saving time and increasing efficiency.
Excellent Customer Support: Users consistently praise Emitrr's responsive and helpful customer support team, ensuring that any issues or questions are addressed promptly and effectively.
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Paid Version: More than 85% users mentioning this aspect observe that the free version doesn’t include all features and the premium version is expensive compared to other email marketing services.
Email Spam: Every user talking about this feature mentions that sometimes clients' e-blasts end up in the spam folder for recipients.
Glitches: There are glitches such as difficulty signing in when logged in from another device, frozen modules, slow editing process, poor compatibility with Outlook and more, as every review on this feature mentions.
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Initial Setup Complexity: Some users have reported that getting started with Emitrr can be complicated due to the numerous features and configuration options.
Occasional Bugs: While generally well-received, Emitrr is not completely bug-free, and users have occasionally encountered technical glitches that require attention.
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Stepping into the realm of email marketing, Mailchimp emerges as a prominent contender, captivating businesses with its user-friendly interface and extensive features. User feedback from the past year sheds light on Mailchimp's strengths and weaknesses, offering valuable insights for potential adopters. Mailchimp's intuitive design empowers users of all skill levels to craft visually appealing email campaigns. The platform's drag-and-drop editor and diverse template library simplify the creation process, enabling businesses to maintain brand consistency and engage their audience effectively. Affordability is another hallmark of Mailchimp, with tiered pricing plans catering to businesses of varying sizes and budgets. The availability of a free plan further enhances accessibility, making it an attractive option for startups and small businesses. However, Mailchimp's automation capabilities have drawn mixed reviews. While the platform offers basic automation features, such as welcome emails and abandoned cart sequences, some users find them to be less robust compared to competitors like ActiveCampaign or Klaviyo. Additionally, Mailchimp's segmentation options, while functional, may not provide the same level of granularity as more specialized email marketing platforms. Despite these limitations, Mailchimp's ease of use, affordability, and comprehensive feature set make it a compelling choice for businesses seeking a reliable email marketing solution. Its intuitive interface and extensive template library empower users to create professional-looking emails without extensive design experience. The platform's scalability ensures that it can accommodate the evolving needs of growing businesses, making it an ideal choice for those embarking on their email marketing journey.

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Is Emitrr a marketing automation tool that makes your business want to emit cheers of joy, or does it leave you feeling like you've "missed" the mark? Emitrr generally receives positive feedback from users, who often highlight its user-friendly design, powerful automation capabilities, and responsive customer service. Many users appreciate how the platform streamlines communication, which leads to improved customer engagement. For example, one user, whose business has less than 50 employees, shared on G2 that Emitrr "vastly improved our marketing efforts" and praised the customer service as "unmatched," mentioning their requests were "usually resolved within a day or less." Another user, from a police department, mentioned on G2 that they use Emitrr to automate officer recruitment and praised the platform's ease of implementation and helpful support team. However, some users have pointed out that the initial setup process can be complicated and that occasional bugs require attention. While Emitrr is generally well-regarded for its efficiency in marketing automation, one user on Software Advice compared Emitrr to Podium, stating that Emitrr offers similar features "at a fraction of the price." Overall, Emitrr appears to be best suited for businesses looking for an easy-to-use marketing automation tool with strong customer support, especially those who prioritize value and streamlined communication.

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