Eloqua vs Adobe Marketing Cloud

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Our analysts compared Eloqua vs Adobe Marketing Cloud based on data from our 400+ point analysis of Marketing Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Adobe Marketing Cloud Software Tool

Product Basics

Eloqua, a sophisticated software by Oracle America, specializes in Marketing Automation, catering primarily to medium to large-sized businesses seeking to streamline their marketing processes. It stands out for its ability to automate complex marketing campaigns, manage email marketing, and provide detailed analytics, making it a powerful tool for businesses aiming to enhance their marketing efficiency and effectiveness. Eloqua's benefits include improved lead management, enhanced customer engagement, and a significant return on investment through targeted marketing strategies. Its popular features, such as campaign management, lead scoring, and advanced segmentation, allow for personalized marketing efforts. When compared to similar products, users often highlight Eloqua's comprehensive feature set and robust analytics capabilities, though they also note its higher learning curve. Pricing for Eloqua varies based on the scale of operations and specific needs, typically following a subscription model that may adjust with usage levels, making it a flexible yet significant investment for businesses focused on scaling their marketing efforts.

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Adobe Marketing Cloud is a marketing automation software that empowers businesses to streamline their marketing efforts and deliver personalized experiences across multiple channels. It provides a comprehensive suite of tools for campaign management, email marketing, social media marketing, web analytics, and more. Its robust capabilities make it an ideal solution for enterprises and large organizations seeking to optimize their marketing strategies.

Key benefits include improved customer engagement, increased marketing efficiency, and enhanced data-driven decision-making. Its popular features encompass real-time analytics, predictive modeling, cross-channel campaign orchestration, and customizable dashboards. Adobe Marketing Cloud's pricing structure is flexible and tailored to the specific needs of each organization, with options for both monthly and annual subscriptions.

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$48 Monthly
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Tailored to your specific needs
$20,000 Annually
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Tailored to your specific needs
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Product Insights

  • Marketing and Sales Alignment: Track marketing and sales efforts across the engagement cycle with customer profiles and behavior tracking. Also, identify prospects and automatically transfer data into CRMs with a Google Chrome extension. 
  • Map Cross-Channel Engagement to Real Revenue: Streamline the attribution model with analytics integrations, making it simple to track campaign goals and identify top performing channels. 
  • Personalize the Experience: Ensure a personalized marketing experience with WeChat integrations, custom web templates and other capabilities. 
  • One Unified B2B Platform: Unify all aspects of the marketing experience including paid, organic, earned, mobile, social and web channels. 
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  • Adaptive Website: Design websites that are adaptive to different form factors and run smoothly across multiple devices. This ensures a hassle-free navigation experience for users. 
  • Self-Service Portal: Permit external teams and agency partners to search and distribute approved assets by leveraging the AEM Assets brand portal. They can upload new assets directly. Specify access to permitted folders, collections and assets. 
  • Improved Translation Services: Offer services in any preconfigured languages by connecting content to machine or human translation services using AEM Forms. AEM Sites integrates with several translation vendors to help configure site assets in multiple languages and manage global translation projects. 
  • Creative Cloud Integration: Enable edits in asset templates or upload files using the AEM Assets and InDesign integration. Leverage predesigned templates, modify, preview or merge marketing collateral, and design, revise, review and approve any asset directly in Photoshop, Illustrator or InDesign. 
  • Personalized Communication: Ensure a personal touch for every interaction with customers using personalized content and embedded charts. It’s possible to personalize communications using customer segment data and drag-and-drop components. 
  • AI-Enabled Insights: Predict customer behavior and preference. Measure campaign impact to recognize customers with higher chances of responding and activities with better ROI. 
  • Enhanced Optimization: Adobe Target helps optimize, test and personalize from a single-delivery platform. Enable employees to personalize customer experiences by providing them with the required information. 
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  • Online and Offline Data Aggregation: Access a multitude of different data sources while enabling the ability to parse, process and enrich multiple data silos. Also feeds into the system’s customer targeting features. 
  • Campaign Management: Create robust campaigns and view campaign information and customer journeys in an easy-to-understand visual interface without any technical resources. 
  • Interest-based Messaging: Utilize customer data to deliver personalized messaging campaigns. Pause or adjust campaigns on the fly for a delightful customer experience. 
  • Intuitive Digital Whiteboard: Envision campaign goals and processes with an easy-to-use digital whiteboard. 
  • Partner Ecosystem: Integrate seamlessly with hundreds of partners and their products with minimal technical work and knowledge. 
  • Native CRM Integrations: Enrich data pools and segmentation with CRM integrations that are easy to set up. 
  • Customizable Dashboards and Interactive reports: Customize dashboards to suit business needs and access interactive reports for stronger insights into marketing strategies. 
  • Lead Management: Improve sales readiness with an automated lead scoring system, which scales automatically and offers updates for various campaigns and business lines in real time. 
  • Asset Management: Create dynamic content like responsive emails, landing pages and interactive forms to engage customers. Reuse brand-compliant content for campaign assets. Also, access historical email open data to assess a campaign for insights. 
  • Segmentation:  Assemble data from multiple sources to segment and connect to the right audience based on geography, interests and more for data-driven targeting. 
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  • AEM Sites: Uses AI-powered content management to deliver high-quality app experiences for web, mobile and emerging channels. Manage web content using marketing templates, developer tools and best practices. 
    •  Leverage AI and NLP to summarize text automatically for smaller screens. 
    •  Design page-independent content fragments of master content using AI-based capabilities. 
    •  Create, publish and update pages using a visual drag-and-drop interface. Use keyboard shortcuts, visual search and reusable content. 
    •  Design responsive pages using native components such as breadcrumbs, forms, page navigation, search and more. 
    •  Edit and manage single-page applications built on open-source frameworks such as React and Angular. 
    •  Power authors can create responsive templates for websites or emails to target specific content blocks. 
    •  Track published websites using versioning and timewarp. 
    •  Access a content repository and deliver content to several third-party applications. 
    •  Create digital signage for product recommenders, digital menu boards, interactive kiosks, branding, wayfinding and more. 
    •  Access content insights on total page views, unique visitors, time spent on page, bounces, sources and campaign performance. 
    •  Real-time customer profile offers a centrally accessible profile for each customer. 
    •  Target specific groups of site visitors with rules based on real-time data. 
    •  Access customizable reports to understand how targeting affects sales and revenue. 
  • AEM Assets: Manage and deliver digital assets across online and offline touchpoints. Includes digital assets management, dynamic imaging, video publishing and interactive media for merchandising. 
    •  Create workflows to prepare digital content, input assets, add users to projects and select their roles. The system automatically assigns tasks to users with apt skills. 
    •  Create, edit and share different types of assets including image files, PDFs and videos. 
    •  A set of AI-powered, cloud-native microservices helps automate processes such as data transfer, integration with third-party services, managing bulk asset creation, editing, or personalization, and more. 
    •  Leverage machine learning and pixel recognition with Adobe Sensei for relevant search results. 
    •  Gain insights into how assets perform in different situations through a variety of reports. 
  • AEM Forms: Helps personalize enrollment and communications across different channels and devices. Ensure digital signups and personalize onboarding journeys using responsive forms, scalable fragment-based authoring, and automated processes including customized workflows, document of record and electronic signatures. 
    •  Use the workflow editor to route content and approvals in real-time. Leverage saved workflows to connect forms, onboarding and customer communication processes. Capture and pull data from forms and other sources into a workflow. 
    •  Auto populate certain fields of form data from CRM and ERP systems and post the submission data to the back-end system. 
    •  Make real-time changes to forms based on customer input on any device. Create forms using customized templates, validate fields for proper formatting and auto-fill fields with data from web services. 
    •  Capture key metrics such as field-level usage, time spent on each field and more on customizable dashboards. 
    •  Integrate different data sources and visually map entities to form fields, workflow steps and document content to automate application processing. 
    •  Use fragment-based authoring to create, approve and publish reusable fragments such as an address block or legal disclaimer. 
    •  Create or edit documents, leverage existing components across channels and preview documents before publishing. 
    •  Automate scheduled delivery of personalized communications based on event triggers or as batch delivery to send one-time updates to a large group. 
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Product Ranking

#5

among all
Marketing Automation Software

#45

among all
Marketing Automation Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Adobe Marketing Cloud
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AI-Based Capabilities Campaign Management Compliance And Data Security Dashboard And Reporting Email Campaign Management Lead Generation Lead Management Lead Nurturing Mobile Capabilities Platform Capabilities Social Media Campaign Management Text Campaign Management 71 83 100 91 100 82 90 100 67 91 65 64 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 551 reviews
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76%
of users recommend this product

Eloqua has a 'good' User Satisfaction Rating of 76% when considering 551 user reviews from 2 recognized software review sites.

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3.8 (544)
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4.1 (7)
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Awards

SelectHub research analysts have evaluated Eloqua and concluded it earns best-in-class honors for Compliance and Data Security and Email Campaign Management.

Compliance and Data Security Award
Email Campaign Management Award

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Synopsis of User Ratings and Reviews

Functionality: The product offers robust personalization, segmentation and automation, according to 86% of user feedback on features.
User-Friendly: Almost 80% of users who mention user interface and navigation note that the product is easy to use.
Integration: More than 85% of user feedback about integrations suggests that connecting with third-party APIs enhances the software’s usability.
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Seamless Integration: Connects seamlessly with other Adobe products, including Analytics and Creative Cloud, enabling streamlined workflows and data sharing.
Personalization Capabilities: Provides advanced personalization tools to tailor marketing campaigns to individual customer preferences, increasing engagement and conversions.
Cross-Channel Campaign Management: Orchestrates marketing campaigns across multiple channels, including email, social media, and web, ensuring consistent brand messaging and customer experiences.
Real-Time Data Insights: Offers real-time data analytics and reporting, providing actionable insights into campaign performance and customer behavior, enabling informed decision-making.
Customer Relationship Management (CRM) Integration: Integrates with popular CRM systems, allowing for seamless synchronization of customer data and improved customer management.
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Cost: It’s not cost-effective for the functionality offered, according to 86% of user feedback about this aspect.
Support: Over 75% of users referencing support report that customer service isn’t up to the mark and often responds based on issue severity.
Updates: Infrequent feature updates and an outdated interface are a cause for concern, according to all the users who mention this aspect.
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Lack of Integration: Adobe Marketing Cloud's integration with other software and platforms can be limited, requiring users to purchase additional connectors or workarounds to achieve desired functionality.
Steep Learning Curve: The platform's complex interface and extensive feature set can make it challenging for users to navigate and master, leading to a steep learning curve and reduced efficiency.
High Cost: Adobe Marketing Cloud is a premium solution with a high price point, which may not be feasible for businesses with limited budgets or those seeking a more cost-effective option.
Limited Customization: While the platform offers a range of features, its customization options may be restricted, limiting users' ability to tailor the software to their specific business needs.
Data Privacy Concerns: Adobe Marketing Cloud's data collection and processing practices have raised concerns among users regarding privacy and data security, requiring careful consideration of data governance and compliance.
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With a vigorous set of features and tools, Eloqua assists many marketing automation activities. The ease of use and convenient navigation of the product proves to be a strong benefit among users. Users also appreciate the seamless integration opportunities it allows with third-party APIs, which helps strengthen campaigns. However, user feedback suggests that it’s on the expensive end, especially considering delayed updates and an out-of-date visual interface. Users also report that unresponsive customer support is a drawback. Overall, it’s most useful for larger companies that want strong functionality and integrations, and that have resources to handle some glitchy behavior and system complexities.

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Adobe Marketing Cloud (AMC) users have praised its robust feature set, seamless integration with other Adobe products, and advanced analytics capabilities. They appreciate the ability to automate marketing campaigns, track customer behavior, and gain valuable insights into campaign performance. However, some users have expressed concerns about its complexity and high cost, which may be a deterrent for smaller businesses or those with limited budgets. AMC's key strengths lie in its comprehensive functionality, allowing users to manage all aspects of their marketing campaigns from a single platform. Its integration with Adobe Analytics and Adobe Experience Manager provides a holistic view of customer data and enables personalized marketing experiences. AMC's advanced segmentation and targeting capabilities empower users to deliver highly targeted campaigns, maximizing ROI. Compared to competitors like Salesforce Marketing Cloud and Oracle Marketing Cloud, AMC stands out with its focus on creativity and content management. Its integration with Adobe Creative Cloud streamlines the production and delivery of marketing content, enabling users to create engaging campaigns that resonate with their target audience. AMC is best suited for large enterprises and marketing teams with complex needs and a significant budget. Its comprehensive feature set and advanced capabilities make it an ideal choice for businesses looking to optimize their marketing operations and drive growth. However, smaller businesses or those with limited resources may find it too complex and expensive.

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Screenshots

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