Bronto vs Dynamics 365 For Marketing

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Our analysts compared Bronto vs Dynamics 365 For Marketing based on data from our 400+ point analysis of Marketing Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Bronto Software Tool
Dynamics 365 For Marketing Software Tool

Product Basics

Bronto is a cloud-based marketing automation software designed to help businesses automate and personalize their marketing campaigns. It offers a comprehensive suite of features, including email marketing, SMS messaging, and marketing analytics. Bronto is most suitable for medium to large businesses with complex marketing needs.

Key benefits of Bronto include its ability to automate repetitive tasks, personalize customer experiences, and track campaign performance. Popular features include its drag-and-drop email builder, segmentation tools, and real-time reporting. User experiences within the context of marketing automation software indicate that Bronto is a reliable and user-friendly platform.

Pricing for Bronto is based on the number of contacts in a business's database. The basic plan starts at $1,200 per month for up to 10,000 contacts. Additional contacts can be purchased in increments of 10,000. Bronto also offers a variety of add-on services, such as implementation and training, at an additional cost.

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Dynamics 365 For Marketing empowers businesses to automate repetitive marketing tasks, personalize customer journeys, and gain insights into campaign performance. This cloud-based solution caters to mid-sized and enterprise organizations, particularly those already invested in the Microsoft ecosystem. Key benefits include streamlined email marketing, lead nurturing through automated workflows, and real-time customer analytics. Popular features encompass landing page creation, social media management, and marketing automation journeys. User experiences highlight ease of integration with existing Microsoft tools, robust reporting capabilities, and a user-friendly interface. However, some users mention initial setup complexity and limitations in email design flexibility. Pricing starts at a mid-range monthly cost per user, with additional tiers offering increased functionality and storage. Consider evaluating your organization's marketing needs and desired level of customization before making a decision.

Pros
  • Seamless integration
  • Intuitive interface
  • Robust reporting
  • Personalized journeys
  • Real-time analytics
Cons
  • Initial setup complexity
  • Limited email design
  • Learning curve
  • Potential cost
  • Customization constraints
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$1,295 Monthly
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$1,000/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • More Sales: Drive increased sales and better customer engagement using highly relevant messages at every step of the buying cycle. 
  • User-Friendly: Intuitive marketing tools including segmentation and automation make it easy to manage complex campaigns. 
  • Data-Based Engagement: Create highly relevant emails which are backed by data to generate more conversions and offer a better customer experience. 
  • Relevant Communications: Filter segments using subscriber profile data, purchase information, click and visit behavior, geolocation, demographic data, and more to ensure customers feel unique. 
  • Personalization: Generate personalized recommendations in emails or even on transactional emails, which leads to increased sales and revenue. 
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  • Enhanced Efficiency: Automate time-consuming tasks like email marketing, lead nurturing, social media posting, and customer segmentation, freeing up your team for strategic initiatives.
  • Personalized Customer Journeys: Create tailored experiences across multiple channels based on customer behavior, preferences, and demographics, leading to increased engagement and conversions.
  • Data-Driven Insights: Gain actionable insights into campaign performance, customer interactions, and lead quality through comprehensive dashboards and reporting, enabling data-informed decisions.
  • Seamless Integration: Connect seamlessly with other Microsoft Dynamics 365 apps, such as Sales and Customer Service, for a unified view of customer data and shared insights across teams.
  • Improved Lead Nurturing: Develop targeted nurture campaigns that automatically deliver relevant content and offers to prospects based on their interests and actions, fostering stronger relationships and moving leads through the funnel efficiently.
  • Enhanced Customer Engagement: Deliver personalized messages and experiences that resonate with customers across multiple touchpoints, fostering loyalty and repeat business.
  • Optimized Campaign Performance: Track campaign results in real-time, identify what's working and what's not, and make adjustments quickly to maximize ROI.
  • Increased Sales Productivity: Equip sales teams with qualified leads, contextual insights, and personalized content to improve their effectiveness and close more deals.
  • Enhanced Customer Satisfaction: Deliver exceptional customer experiences through personalized interactions, timely responses, and relevant content, leading to increased satisfaction and retention.
  • Boosted Marketing ROI: Make informed decisions based on data-driven insights, optimize resource allocation, and drive measurable results from your marketing efforts.
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  • Automation: Easily create automated campaigns with dynamic workflows and a drag-and-drop palette to send automated emails like welcome series, cart abandonment and more, based on subscriber behavior or data. 
  • Segmentation: Segment data easily and monitor it based on purchaser location, demographics, engagement and more. Also offers automatic segments updates to reach the right audience. 
  • Product Recommendations: Personalize emails and website content automatically with product recommendations for relevant branding and customer experiences. Also available for transactional messages. 
  • Integrations: Enhance email marketing capabilities by seamlessly integrating with AddShoppers, Annex Cloud, Barilliance, Chamaileon, Custora and more. Also, integrate with Netsuite, Magento and Shopify for data. 
  • Coupon Generator: Manage unique discount codes in pop-ups, emails and SMS messages. Provides insights into redemption metrics and revenue per coupon campaigns. 
  • Email Analytics and Reporting: View core metrics, analyze campaign performance and understand each campaign’s performance using customizable, role-based dashboards. 
  • Social Media Marketing: Drive more engagement and increase revenue using Social Bridge and integrate with Facebook to generate Facebook Tab, Lead Ads, and Audience campaigns to deliver brand experiences. Targeted lead ads on Instagram are supported as well. 
  • SMS: Design two-way conversations so customers reply with specific keywords to trigger programmed responses. Includes multimedia messaging, special tags, unique coupon codes and more to personalize SMS. 
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  • Customer Journey Management: Create a strong buyer pipeline by running webinars and meetings seamlessly. Use prospects’ preferences and behavior to personalize their experience. 
  • Campaigns: Create assets quickly using design tools, templates and reusable content blocks, attracting the right prospects using telemarketing, events, emails and more. 
  • Sales and Marketing: Create a single view of prospects by unifying data across leads, opportunities and contacts. Identify and target the most promising opportunities using insights, influence customers using relevant content, reduce costs, and increase conversion chances by tracking important leads. Ensure smooth collaboration using shared tools and calendar. 
  • Email Tools: Compare and choose the right messages using A/B testing, improve open rates using spam scores and an automated scheduler, and define target audiences. 
  • Analytics: Increase campaign effectiveness using marketing analyzers and dashboards, and understand customer needs in detail through response information. 
  • Adaptable Platform: Simplify deployment processes using a no-code visual editor, integrate data from third-party apps, and inform target segments by using segmented APIs and customer journeys. 
  • Compliance: Built-in features help comply with privacy regulations. Add channels to extend campaign reach, as well as request, capture and store consent. 
  • Third-Party Integrations: Integrates with certain pre-built solutions such as HootSuite, Dynamics 365 Connector, TeleSign, Infobip SMS and Viber, Simple Marketing Hub, and Sprinklr Modern Care. 
  • Dynamics 365 Product Integrations: Integrations with related Microsoft apps enable things like commerce, provide a customer data platform, support customer service tasks, aid smooth sales navigation, and offer customer insights. 
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Product Ranking

#43

among all
Marketing Automation Software

#30

among all
Marketing Automation Software

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User Sentiment Summary

Great User Sentiment 70 reviews
Great User Sentiment 3929 reviews
81%
of users recommend this product

Bronto has a 'great' User Satisfaction Rating of 81% when considering 70 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Dynamics 365 For Marketing has a 'great' User Satisfaction Rating of 86% when considering 3929 user reviews from 4 recognized software review sites.

n/a
4.0 (3)
4.06 (70)
4.3 (3872)
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4.4 (24)
n/a
3.3 (30)

Synopsis of User Ratings and Reviews

Intuitive Interface: Bronto's user-friendly interface makes it easy for marketers to navigate and manage their email campaigns, even for those with limited technical experience.
Powerful Segmentation: Bronto allows for granular segmentation of email lists, enabling marketers to target specific customer groups with tailored messaging.
Robust Analytics: Bronto provides comprehensive analytics and reporting tools that offer deep insights into campaign performance, allowing marketers to optimize their strategies.
Exceptional Customer Support: Bronto's dedicated customer support team is highly responsive and knowledgeable, providing valuable assistance and guidance to users.
Flexible Integrations: Bronto seamlessly integrates with popular CRM and e-commerce platforms, enabling marketers to streamline their workflows and automate tasks.
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Integration: Seamless integration with other Microsoft Dynamics 365 apps, creating a unified customer view and streamlined workflows.
Personalization: Robust segmentation capabilities and user-friendly journey builder for creating personalized experiences across email, web, social, and more.
Reporting: Comprehensive dashboards and customizable reports with real-time insights into campaign performance and customer engagement.
Automation: Streamlined automation of tasks like email sends, lead nurturing, lead scoring, and social media posting, saving time and effort.
Ease of Use: Intuitive interface and drag-and-drop functionality make it relatively easy to learn and use for users of varying technical abilities.
Customer Support: Access to extensive resources, training materials, and responsive support from Microsoft.
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Complex UI: Users complain about Bronto's cluttered interface, making it difficult to navigate and find the necessary features.
Limited Automation Capabilities: Bronto falls short in providing advanced automation capabilities, restricting users from creating complex workflows.
Insufficient Reporting and Analytics: Users find Bronto's reporting and analytics capabilities to be lacking, hindering their ability to track campaign performance effectively.
Poor Customer Support: Users express dissatisfaction with Bronto's customer support, citing slow response times and limited assistance.
High Cost: Bronto's pricing structure is considered expensive compared to other marketing automation solutions.
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Setup Complexity: Initial configuration and setup can be time-consuming and may require technical expertise, especially for complex implementations.
Learning Curve: The extensive features and functionality can take time to master, requiring a learning curve for new users.
Email Design Limitations: Some users find the email design capabilities to be somewhat restrictive compared to other marketing automation platforms.
Customization Constraints: While customizable, certain aspects of the platform may not be as flexible as some users would like, potentially limiting specific use cases.
Potential Cost: Pricing can be considered mid-range to expensive, depending on the number of contacts and features required, potentially making it less accessible to smaller businesses.
Integration Challenges: While integration with other Microsoft Dynamics 365 apps is seamless, integration with external systems may require additional effort or third-party connectors.
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Bronto consistently receives high marks for its user-friendly interface, robust segmentation capabilities, and reliable email delivery. Its drag-and-drop editor simplifies campaign creation, and pre-built templates provide a starting point for beginners. Advanced users appreciate the flexibility to customize templates and segment audiences based on complex criteria. Bronto's email deliverability rates are among the highest in the industry, ensuring that messages reach their intended recipients. Compared to competitors, Bronto stands out with its superior segmentation capabilities. Its advanced filtering options allow users to create highly targeted campaigns based on demographics, behavior, and engagement history. This granularity enables businesses to deliver personalized messages that resonate with each segment. Bronto also integrates seamlessly with popular e-commerce platforms, making it easy to track customer behavior and trigger automated campaigns based on purchase history or website activity. Bronto is an excellent choice for businesses that prioritize customer segmentation and personalized marketing. Its user-friendly interface, robust segmentation capabilities, and reliable email delivery make it a valuable tool for marketing teams of all sizes. Businesses looking for advanced segmentation and personalization features will find Bronto an excellent option, particularly if they have complex customer segments or a high volume of email campaigns.

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Dynamics 365 for Marketing garners mixed reviews from users in the last year, showcasing its strengths in integration and personalization but also revealing areas for improvement. Proponents laud its seamless integration with other Microsoft Dynamics 365 apps, creating a unified customer view and streamlined workflows. "It's like having all my marketing tools under one roof," one user shared. This tight integration is particularly valuable for B2B and complex B2C organizations already invested in the Microsoft ecosystem. Users also appreciate the robust segmentation and journey builder capabilities, enabling personalized experiences across email, web, and social media. "I can tailor campaigns to specific customer segments, which has boosted engagement and conversions significantly," commented another user. This focus on personalization stands out compared to some competitors, giving Dynamics 365 an edge in customer-centric marketing. However, some users find the initial setup and configuration to be complex, requiring technical expertise for larger implementations. Additionally, the platform's extensive features come with a learning curve, potentially overwhelming new users. Compared to more user-friendly competitors, this can be a significant drawback for less tech-savvy teams. Limitations in email design flexibility also emerge as a pain point for some reviewers, who miss the creative freedom offered by certain competitors. While Dynamics 365 provides adequate design tools, it may not cater to highly customized templates or advanced visual effects. Pricing can also be a hurdle, with the mid-range to expensive tiers potentially putting it out of reach for smaller businesses. Users seeking a cost-effective alternative may find better options elsewhere. Overall, Dynamics 365 for Marketing shines in its seamless integration and focus on customer-centric personalization, making it a strong contender for B2B and complex B2C organizations within the Microsoft ecosystem. However, potential users should be aware of the initial setup complexity, learning curve, and email design limitations, and weigh these against its strengths before making a decision.

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