Keap vs AWeber

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Our analysts compared Keap vs AWeber based on data from our 400+ point analysis of Marketing Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Keap, formerly Infusionsoft, is a cloud-based solution designed to help small businesses optimize their CRM. It allows users to build custom marketing campaigns, set up workflow automations with a drag-and-drop builder and visualize their sales pipelines to improve efficiency.

It acts as a centralized platform for contact details, client activity and communication. Additionally, users can access robust integrations and a mobile app to expand potential and increase accessibility. Its extensive automation capabilities can streamline repetitive tasks, segment and score leads, and trigger follow-ups.

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AWeber is a visual dashboard solution for optimizing digital mail campaigns. It provides access to online advertisement tools, pre-engineered landing zones and alert automation resources.

Users can better understand the role and performance of informatics with client analytics and readable data. Develop personalized promotions, integrate external programs and understand the user experience in any industry.
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$59 Monthly
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$20 Monthly, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Payment: Set up daily, weekly or monthly recurring payments based on business needs and send automatic reminders for faster payment. Generate and track invoices equipped with a “pay now” button, and charge the credit card on file. Integrations with tools like Xero or QuickBooks help keep data synced.
  • Save Time: Streamline your sales process by automating lead segmentation, task assignments, lead follow-ups and repetitive tasks.
  • Increase Conversion Rates: Keep leads engaged using automated follow-ups and personalized emails. Prioritize highly rated leads by using tags and creating custom lists with filters to send personalized messages.
  • Enhance Performance for Sales Reps: Empower your team by maintaining client activity, communication and contact data in a centralized platform. Delegate sales tasks, send reminders and alerts, and track progress for improved collaboration and accountability. Access appointments, messages, tasks and contacts remotely via a mobile app.
  • Strengthen Client Relationships: Respond quicker to queries and boost lead engagement with automated workflows and reminders for sales teams. Simplify appointment scheduling and client communication.
  • Optimize Sales Performance: Make data-driven decisions with comparative data reports that show ROI and areas to improve. Access updated information on KPIs via customized dashboard.
  • Improve Sales Management: Track and manage leads as they move through the sales pipeline, all from a single access point. Customize each sales stage to prioritize tasks. Send automated emails when leads move from one stage to another and enable sales reps to close deals consistently.
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  • Increased Productivity: Boost production and workflows with functional design tools. Create custom content faster with pre-designed layouts, features templates and quick-building tools for promotions, emails and pages.
  • Demographic Intelligence: Gain insight into consumer preferences with fluent client analytics. Plan promotions based on customer feedback.
  • Guaranteed Mail Delivery: Ensure promotional content is inbox bound with reliable mail service. Deliver targeted messages easily without ending up in junk mail.
  • Stronger Customer Connection: Support customer engagement with actionable messages and send notifications in real-time to promote website traffic.
  • Expanded Branding: Optimize business practices to support brand growth and increase market scope with comprehendible data. Create effective content with user-friendly design tools and integrate social platforms to increase consumer engagement.
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  • Workflow Automation: Design multi-step workflows to nurture leads, follow up with prospects and trigger actions based on client behavior. Automate lead segmentation, task assignment and onboarding.
  • Email Management: Build high-converting email campaigns using default templates and creating your own templates with a drag-and-drop editor. Minimize emailing clients twice by syncing with Gmail and Outlook. Personalize emails based on client activity and track campaign performance.
  • Lead Management: Prioritize “hot” leads using lead scoring, tags and automated campaigns triggered by likelihood of making a sale. Auto-assign leads to sales reps when they meet pre-set requirements. Pinpoint key demographics and locations by tracking lead sources.
  • Sales Pipeline: Close sales faster and manage leads through different stages of the funnel by building customizable sales pipelines using a drag-and-drop editor to automate stages, move leads and track statuses.
  • Appointment Scheduling: Streamline the scheduling process by enabling clients to book appointments during open calendar slots. Sync with Gmail and Outlook to avoid double-booking.
  • Text Management: Engage with high-scoring leads with text broadcasts. Improve open rates and minimize costs by sending personalized text messages via a toll-free number.
  • Reports and Dashboard: Optimize performance by monitoring comparative data that highlights key metrics and improvement areas. View and send important data updates to team members via a personalized dashboard.
  • Payment Processing: Simplify payment processes with instant quote creation, one-time or recurring invoices, and integration with payment processors including PayPal, Venmo and Stripe. Manage and monitor subscriptions and recurring payments.
  • Integrations: Expand your CRM capabilities with over 5,000 integrations using Zapier. Simplify usability by viewing integrated apps and their performance in one place. Create custom integrations by hiring a certified developer partner.
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  • Advertising: Create impactful content and access team designs using in-house and external applications. Refine advertisement initiatives and create tags based on subscriber activity. Simplify full-cycle digital merchandising with customizable formats, market data and mail zoning.
  • Automation Tools: Organize workflows with accessible templates and enhance communication processes by scheduling mail and alerts. Simplify automating tasks and promotions with pre-designed digital agendas. Plan, view and execute the stages of any advertising campaign and coordinate future promotions. 
  • E-Commerce: Market goods and services, track user interaction and link with various eCommerce applications. Build lead pages and monitor transactions with integrated tracking processes.
  • Page Builder: Utilize intuitive design tools to construct lead pages that attract clients. Engage with customers by transforming text into videos, images and polls. Build content with drag-and-drop functionality.
  • Form Builder: Grow contact lists with responsive forms, track subscriber activity and collect preference data. Use practical design elements to create and customize forms. Optimize customer experience by testing multiple variations of forms simultaneously.
  • User Dashboard: Assimilate multiple data sources into an aggregate view and provide a quick overview of user content. Click into summary data to discover underlying information quickly.
  • Intuitive User Interface: Navigate the interface quickly with key color mapping, responsive pages and screens that allow multitasking. Increase productivity with dynamic page flow and search for key lists and tags.
  • Push Notifications: Engage with customers by sending personalized messages, including customizable web pop-ups and digital event reminders. Schedule time-critical alerts and reach new audiences with browser push notifications.
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Product Ranking

#74

among all
Marketing Automation Software

#79

among all
Marketing Automation Software

Find out who the leaders are

Analyst Rating Summary

80
75
7
29
84
79
92
64
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Lead Management
Dashboard and Reporting
Text Campaign Management
Compliance and Data Security
Email Campaign Management
Email Campaign Management
Integrations and Extensibility
Lead Generation

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Keap
AWeber
+ Add Product + Add Product
AI-Based Capabilities Campaign Management Compliance And Data Security Dashboard And Reporting Email Campaign Management Lead Generation Lead Management Lead Nurturing Mobile Capabilities Platform Capabilities Social Media Campaign Management Text Campaign Management 7 84 92 99 92 86 100 83 61 86 25 93 29 79 64 71 100 86 75 50 62 84 31 43 0 25 50 75 100
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100%
14%
0%
86%
73%
7%
20%
80%
0%
20%
83%
0%
17%
67%
0%
33%
100%
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64%
9%
27%
90%
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10%
100%
0%
0%
79%
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21%
71%
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29%
100%
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50%
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50%
83%
0%
17%
50%
0%
50%
60%
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40%
60%
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40%
82%
0%
18%
82%
0%
18%
13%
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87%
25%
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75%
86%
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14%
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100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
0%
37%
94%
0%
6%

User Sentiment Summary

Great User Sentiment 3344 reviews
Great User Sentiment 1047 reviews
83%
of users recommend this product

Keap has a 'great' User Satisfaction Rating of 83% when considering 3344 user reviews from 5 recognized software review sites.

85%
of users recommend this product

AWeber has a 'great' User Satisfaction Rating of 85% when considering 1047 user reviews from 4 recognized software review sites.

5.0 (20)
n/a
4.2 (1527)
4.2 (574)
4.1 (1273)
4.4 (218)
n/a
4.3 (171)
4.4 (148)
n/a
4.0 (376)
4.2 (84)

Awards

SelectHub research analysts have evaluated Keap and concluded it earns best-in-class honors for Lead Management.

Lead Management Award

SelectHub research analysts have evaluated AWeber and concluded it earns best-in-class honors for Email Campaign Management.

Email Campaign Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: The platform features an intuitive interface with card-based navigation, making it easy for users to understand and navigate the system. A majority of users report its ease of use for creating automations and simplifying repetitive tasks.
Centralized Database: Accessing client data, activity and communications from a centralized platform eliminates data silos for many users.
Lead Management: The ease of evaluating, nurturing and segmenting leads is another plus point users note.
Campaign Builder: Users appreciate the campaign builder's ability to streamline CRM procedures and effectively automate marketing campaigns. The drag-and-drop builder is flexible and lets you create custom campaigns and automations.
Customer Support: Responsive customer support through various channels like chat, email and phone, ensures users can get assistance when needed.
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Simple and Easy to Use: AWeber provides a user-friendly interface and straightforward tools, making it easy for users of all skill levels to create and manage email marketing campaigns. The platform's drag-and-drop email builder and pre-designed templates simplify the process of crafting professional-looking emails.
Automation Capabilities: AWeber offers robust automation features that enable users to create automated email sequences triggered by specific events or user actions. This functionality helps businesses nurture leads, engage customers, and drive conversions without manual intervention.
Email Deliverability: AWeber has a strong reputation for email deliverability, ensuring that emails reach subscribers' inboxes rather than getting caught in spam filters. The platform employs industry best practices and maintains a good sender reputation to maximize deliverability rates.
Comprehensive Analytics: AWeber provides detailed analytics and reporting tools that allow users to track the performance of their email campaigns. Users can gain insights into key metrics such as open rates, click-through rates, and subscriber engagement, enabling them to optimize their campaigns for better results.
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Cost for Integrations: Users mention additional costs for integration with other applications, which can be a drawback.
Learning Curve: Some users find certain features can be complex and time-consuming to pick up, requiring a significant time commitment for mastery.
Ecommerce Functionality: While suitable for many users, some find the eCommerce functionality lacks robust reporting and taxation features.
Mobile App Features: The mobile version has fewer features compared to the web version, potentially limiting functionality for users on the go.
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Limited Design Flexibility: The email template designs offered by AWeber might feel restrictive to users who desire more creative control over their email aesthetics. The platform's strength lies in its simplicity, but this can also limit the ability to fully customize email layouts and branding.
Automation Capabilities: While AWeber provides basic autoresponder functionalities, it may not meet the needs of users seeking advanced automation features. Complex workflows involving intricate triggers and actions might be better suited to platforms with more robust automation capabilities.
Pricing Structure: AWeber's pricing is based on subscriber count, which can become costly for businesses with large email lists. Users with smaller lists might find the platform's value proposition more appealing, while those with extensive lists might explore alternative pricing models.
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Keap is a suite CRM solution designed for small and mid-sized businesses. The platform offers a user-friendly interface, praised by users for its intuitive card-based navigation and ease of use.Users particularly value the ability to create campaigns, automations, simplify repetitive tasks and streamline CRM procedures through the drag-and-drop campaign builder. Centralized data storage eliminates data silos, and responsive customer support ensures assistance is readily available.However, integrations with other applications can lead to additional costs. Certain features, while powerful, have a learning curve, requiring a time investment to master. Additionally, the eCommerce functionality might not be ideal for complex eCommerce needs due to limitations in reporting and taxation features. Finally, the mobile app may not be as extensive as the web version.All in all, Keap provides a comprehensive solution with room for scalability and custom development.

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AWeber has been around for over 20 years and is a popular email marketing platform with a large user base. The platform offers a variety of features, including email templates, list management, and analytics. Users have praised AWeber for its ease of use and its variety of features, making it a solid choice for businesses of all sizes. The drag-and-drop email builder and pre-designed templates make it easy to create professional-looking emails, even for those with no design experience. AWeber also offers a wide range of automation features, such as autoresponders and triggered emails, which can save businesses time and effort. However, some users have criticized AWeber for its high price and its lack of support. The platform's pricing is based on the number of subscribers, which can be expensive for businesses with large lists. Additionally, some users have reported difficulty getting timely and helpful support from AWeber's customer service team. Compared to competitors like Mailchimp and Constant Contact, AWeber's pricing is generally higher, especially for larger lists. While AWeber offers a good range of features, it may not be as comprehensive as some other platforms, such as ActiveCampaign, which offers more advanced automation and CRM features. Overall, AWeber is a good option for businesses that are looking for an easy-to-use email marketing platform with a wide range of features. However, businesses with large lists or those that require advanced automation features may want to consider other options. It's important to weigh the pros and cons carefully before making a decision. If you're looking for a user-friendly platform with a solid set of features and don't mind paying a bit more, AWeber could be a good fit. However, if you have a tight budget or need more advanced features, you may want to explore other email marketing platforms.

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Screenshots

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