WorkWise vs ShopSync

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Our analysts compared WorkWise vs ShopSync based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkWise Software Tool
ShopSync Software Tool

Product Basics

WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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ShopSync is a comprehensive software solution designed to streamline and manage various manufacturing tasks. It is particularly well-suited for small to medium-sized manufacturing businesses seeking to enhance operational efficiency and productivity. The software excels in automating workflows, tracking inventory, scheduling production, and managing quality control processes. Users appreciate its intuitive interface and robust functionality, which simplifies complex manufacturing operations.

Key benefits of ShopSync include improved resource allocation, reduced downtime, and enhanced visibility into production processes. Popular features encompass real-time data analytics, customizable reporting, and seamless integration with other enterprise systems. Users often highlight the software's ability to adapt to specific manufacturing needs, making it a versatile tool in the industry.

Compared to similar products, ShopSync is praised for its user-friendly design and reliable performance. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements. This ensures that businesses can find a cost-effective solution that aligns with their operational goals.

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$2,000 Monthly
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$100,000 Annually, Quote-based
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Android
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Cloud
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Mobile
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On-Premise
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Increased Efficiency: Streamline manufacturing processes by automating repetitive tasks, reducing manual errors and saving time.
  • Real-Time Monitoring: Gain instant insights into production status, inventory levels, and machine performance, enabling proactive decision-making.
  • Cost Reduction: Minimize waste and optimize resource allocation, leading to significant cost savings in materials and labor.
  • Enhanced Collaboration: Facilitate seamless communication between departments, ensuring everyone is on the same page and reducing bottlenecks.
  • Improved Quality Control: Implement stringent quality checks at various stages of production, ensuring consistent product quality and reducing defects.
  • Scalability: Easily adapt to increased production demands without compromising efficiency or quality, supporting business growth.
  • Data-Driven Decisions: Leverage comprehensive analytics and reporting tools to make informed decisions based on accurate data.
  • Regulatory Compliance: Ensure adherence to industry standards and regulations through automated compliance checks and documentation.
  • Inventory Management: Optimize inventory levels with real-time tracking and automated reordering, reducing stockouts and overstock situations.
  • Employee Productivity: Empower employees with user-friendly tools and clear workflows, enhancing their productivity and job satisfaction.
  • Customer Satisfaction: Deliver high-quality products on time, improving customer satisfaction and fostering long-term relationships.
  • Customizable Workflows: Tailor workflows to meet specific business needs, ensuring the software aligns perfectly with your operational requirements.
  • Reduced Downtime: Predict and prevent equipment failures with predictive maintenance, minimizing unplanned downtime and production delays.
  • Environmental Sustainability: Implement eco-friendly practices by optimizing resource usage and reducing waste, contributing to sustainability goals.
  • Integration Capabilities: Seamlessly integrate with existing ERP, CRM, and other business systems, ensuring a unified and efficient operational ecosystem.
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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  • Real-Time Inventory Tracking: Monitor stock levels in real-time to prevent shortages and overstocking.
  • Automated Order Processing: Streamline order management with automated workflows that reduce manual intervention.
  • Production Scheduling: Optimize production schedules to maximize efficiency and minimize downtime.
  • Quality Control Management: Implement rigorous quality checks at various stages of production to ensure product consistency.
  • Customizable Dashboards: Tailor dashboards to display key performance indicators (KPIs) relevant to your operations.
  • Supplier Management: Maintain detailed records of suppliers, including performance metrics and contact information.
  • Cost Analysis Tools: Analyze production costs in detail to identify areas for cost reduction and efficiency improvements.
  • Work Order Management: Create, assign, and track work orders to ensure timely completion of tasks.
  • Maintenance Scheduling: Plan and schedule regular maintenance to minimize equipment downtime and extend asset life.
  • Barcode Scanning Integration: Use barcode scanners to streamline inventory management and reduce errors.
  • Compliance Tracking: Ensure adherence to industry regulations and standards with built-in compliance tracking features.
  • Employee Time Tracking: Monitor employee hours and productivity with integrated time tracking tools.
  • Data Analytics and Reporting: Generate detailed reports and analytics to gain insights into production performance and trends.
  • Mobile Access: Access ShopSync features from mobile devices to manage operations on the go.
  • Integration with ERP Systems: Seamlessly integrate with existing ERP systems to unify data and streamline processes.
  • Customizable Alerts and Notifications: Set up alerts and notifications for critical events, such as low inventory levels or equipment malfunctions.
  • Document Management: Store and manage important documents, such as blueprints and manuals, within the system.
  • Scalability: Easily scale the software to accommodate growing business needs and increased production volumes.
  • User-Friendly Interface: Navigate the software with ease thanks to an intuitive and user-friendly interface.
  • Security Features: Protect sensitive data with robust security measures, including user authentication and data encryption.
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Product Ranking

#85

among all
Manufacturing Software

#145

among all
Manufacturing Software

Find out who the leaders are

Synopsis of User Ratings and Reviews

Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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Simplified Contact Syncing: ShopSync streamlines the process of synchronizing customer contacts between your Shopify store and Mailchimp, eliminating manual efforts.
Automated Promotional Syncing: ShopSync ensures that your Shopify promotional codes are automatically synced with Mailchimp, simplifying your marketing campaigns.
Efficient Customer Data Management: ShopSync tracks and syncs customer email sign-ups from your Shopify store to your Mailchimp account, helping you maintain a centralized customer database.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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Order Accuracy: ShopSync has occasional issues with order accuracy, which can be a problem for businesses relying on precise order fulfillment.
Communication Delays: Some users have experienced communication delays with ShopSync, potentially leading to slower response times and customer service issues.
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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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Can ShopSync sync up with your manufacturing needs? ShopSync is a comprehensive manufacturing software solution that streamlines core business processes, including estimating, projects, engineering, purchasing, assembly, shipping, invoicing, and real-time reporting. Users praise ShopSync for its ease of use, with one review specifically stating, "It's easy to use. I love that the process of syncing my customer contacts is super simplified." This user found the platform intuitive and efficient for managing customer data. While ShopSync receives positive feedback for its comprehensive features and user-friendly interface, some users express concerns over the lack of information regarding pricing, with costs starting at $100,000. Potential customers may hesitate without clear pricing details. ShopSync is most suitable for small to midsize businesses, particularly job shops and engineer-to-order and make-to-order manufacturers seeking to manage complex manufacturing processes from quoting to shipping.

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