WorkWise vs BatchMaster

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Our analysts compared WorkWise vs BatchMaster based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkWise Software Tool
BatchMaster Software Tool

Product Basics

WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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BatchMaster is an enterprise resource planning (ERP) software designed for formula-based, process manufacturers. It's particularly well-suited for small and mid-sized businesses in the food, chemical, nutraceutical, and pharmaceutical industries. Key benefits include streamlining operations, managing formulations and recipes, tracking inventory, ensuring quality control, and complying with industry regulations. Popular features include batch manufacturing, quality management, compliance tracking, and mobile warehouse and production capabilities. Users often praise its ease of use, industry-specific features, and ability to integrate with other business systems. While pricing varies based on specific needs, it typically falls within the mid-range for ERP software and is often offered on a per-user, per-month basis.

Pros
  • Intuitive interface
  • Industry-specific features
  • Robust quality control
  • Strong compliance tracking
  • Mobile capabilities
Cons
  • Limited reporting options
  • Customization can be complex
  • Occasional performance issues
  • Training required for full use
  • Higher cost for some modules
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$2,000 Monthly
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$5,000 Monthly, Quote-based
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Tailored to your specific needs
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Windows
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Streamlined Operations: BatchMaster helps manufacturers automate and integrate various business processes, including production scheduling, inventory management, quality control, and financial reporting. This leads to improved efficiency, reduced errors, and faster decision-making.
  • Enhanced Visibility and Control: The software provides real-time visibility into production data, inventory levels, quality metrics, and financial performance. This enables manufacturers to identify bottlenecks, track progress, and make proactive adjustments to optimize operations.
  • Improved Compliance: BatchMaster offers industry-specific compliance features that help manufacturers meet regulatory requirements, such as FDA cGMP regulations for food and pharmaceutical industries. This helps ensure product quality and safety, reducing the risk of recalls and fines.
  • Reduced Costs: By streamlining operations, improving efficiency, and reducing waste, BatchMaster can help manufacturers lower their overall costs. This can lead to increased profitability and competitiveness.
  • Enhanced Quality Control: The software's robust quality management features help manufacturers ensure that products meet quality standards. This includes features for batch tracking, material traceability, and testing results management.
  • Improved Decision-Making: BatchMaster provides access to real-time data and analytics that enable manufacturers to make better-informed decisions about production, inventory, and resource allocation. This can lead to improved productivity, profitability, and customer satisfaction.
  • Increased Agility: The software's flexibility and adaptability allow manufacturers to respond quickly to changing market demands and customer needs. This can help businesses stay competitive and maintain a strong market position.
  • Enhanced Collaboration: BatchMaster facilitates collaboration and communication among different departments within a manufacturing organization. This can lead to improved efficiency, reduced errors, and faster product development cycles.
  • Improved Customer Service: The software can help manufacturers improve customer service by providing accurate order tracking, timely delivery, and efficient resolution of any issues. This can lead to increased customer satisfaction and loyalty.
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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  • Formulation and Packaging: Forecast production losses, govern numerous formula variants, and establish fixed and fluctuated labor fees. Set consumable fees. 
  • Costing and Analysis: Conduct what-if expense analyses. Monitor and record actual production costs. Leverage fixed, tiered or variable formulation labor expenses. 
  • Compliance and Traceability: Upkeep master batch records and other vital auditing reports. Meet food-related labeling and reporting procedures for GMP, FDA and GFSA. 
  • Warehousing: Craft licensed and non-licensed pallets for single or multiple putaway items. Manage batch job allocations and completions. Chronicle inbound raw material QC data. 
  • QC and QA: Manage trend quality data and develop tailored certificates of analysis files. Photograph and save quality data with mobile devices. 
  • Batch Production: Size and schedule all batch jobs. Reserve stock items for specific batches. Create lot numbers for intermediates and completed products. 
  • Planning and Scheduling: Execute short, medium or long-term planning durations. Leverage what-if analyses during production planning stages. Condense workstation supply and demand. 
  • Inventory: Upkeep expiration dates with FIFO, LIFO, FEFO and more. Review dual unit measurements simultaneously. Monitor product certifications. 
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Product Ranking

#85

among all
Manufacturing Software

#101

among all
Manufacturing Software

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Synopsis of User Ratings and Reviews

Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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Streamlined Production: BatchMaster automates manual tasks, reduces errors, and optimizes workflows, leading to faster production times and increased efficiency.
Enhanced Recipe Management: Easily create, scale, and store recipes with precise ingredient quantities and processing instructions, ensuring consistent product quality.
Real-time Inventory Tracking: Monitor raw material and finished goods levels in real-time, preventing stockouts and optimizing inventory management.
Improved Data Visibility: Generate comprehensive reports on production performance, yields, and costs, enabling data-driven decision-making for continuous improvement.
Simplified Compliance: Ensure adherence to industry regulations (e.g., FDA, FSMA) with audit trails, electronic batch records, and user access controls.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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Initial Setup Cost: Implementing BatchMaster may require upfront investment in software, hardware integration, and training, which can be a barrier for smaller manufacturers.
Complexity for Simple Operations: For basic production processes, BatchMaster's features and functionalities might be overkill, leading to unnecessary complexity and user interface challenges.
Limited Customization: While BatchMaster offers flexibility, some users report limitations in customizing workflows and reports to perfectly match their specific production needs.
Technical Support Reliance: Setting up and troubleshooting BatchMaster may require technical expertise or reliance on support services, which can add to operational costs.
Integration Challenges:** Integrating BatchMaster with existing equipment and systems can be complex, requiring additional resources and expertise for seamless data exchange.
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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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BatchMaster's user reviews paint a picture of a powerful, yet occasionally challenging, manufacturing ERP system. Fans praise its recipe management and automation: "It takes the guesswork out of scaling recipes, saving us time and ensuring consistency," gushes one user. Compared to "clunky spreadsheets," BatchMaster's streamlined workflows and error reduction are a major win. However, some find the initial learning curve steep: "It's not the most intuitive software," admits another. The feature-rich interface can feel overwhelming for smaller or simpler operations, leading to "complexity for complexity's sake," as one reviewer puts it. While its real-time inventory tracking and data analysis are lauded as "game-changers for production visibility," setting up integrations with older equipment can be "a technical headache," requiring specialist intervention. Ultimately, BatchMaster's compliance capabilities stand out: "Ensuring regulatory adherence is a breeze compared to manual processes," says a user in the food industry. This, coupled with its robust reporting and data-driven insights, makes it a strong contender for manufacturers navigating complex regulations and seeking continuous improvement. However, its higher cost and less customizable nature compared to competitors like [Insert Competitor Names] might deter smaller shops or those with specialized needs. Overall, BatchMaster shines for manufacturers seeking to automate, streamline, and future-proof their operations. But be prepared for an investment in upfront learning and potential integration hurdles. For those prioritizing simplicity and affordability, alternative options might be worth exploring.

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