SyteLine vs DELMIAworks

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Our analysts compared SyteLine vs DELMIAworks based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

SyteLine Software Tool
DELMIAworks Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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DELMIAworks (formerly IQMS) contains integrated processes such as supply chain, finances, CRM, capacity planning and employee activity boosts. It detects and addresses operation obstacles. Implement real-time intel to accommodate varying clientele needs and gain up-to-date operation snapshots.

It's available for the cloud and on-premise deployments for better flexibility across industries and business sizes. Reduce scrap levels and boost repair times. It can also push for more on-time deliveries.
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$200/User, Monthly
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$25,000 Annually
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Offers More Visibility: Access more supply chain and production operations across numerous local and national facilities to better identify and catch bottlenecks. 
  • Contains An Accessible MES System: Gain applicable MES tools to ensure your facilities operate more efficiently in a digital scope for better automation and supervision. 
  • Provides Scalability: Centralize data in one system to avoid switching to different interfaces, and grow with the system as the business scales. 
  • Improves Resource Utilization: Verify materials, workers, equipment and other assets are utilized efficiently across all assignments and tasks. 
  • Utilizes Real-Time Metrics: Access up-to-date WIPs and production statuses to manage deadlines and inefficiencies more closely. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Supply Chain Management: Monitor and optimize production operations with demand planning, order management and inventory management to improve productivity. The forecasting tool uses inputted goals and real-time purchase events to develop an optimal schedule that meets customer demand and business objectives. 
  • Customer Relationship Management: Develop beneficial customer and supplier relationships in one system where clients, partners and vendors can interact about numerous details. Review sales, purchases, support and shipping history to better tailor external interactions and track sales and marketing campaign opportunities. 
  • Estimating and Quoting: Evaluate labor, material, overhead and commission costs to aid in sales quote creations. The RFQ log lets employees manage quotes online. Send quotes to patrons via email, fax, printer or web.
  • Finance and Accounting: Review how and where money is spent at all times. It uses business intelligence to identify non-fruitful workflows and processes. It also offers customizable reports. 
  • Sales Order Management: Convert internal and external quotes into sales orders. The available-to-promise (ATP) and capable-to-promise (CTP) modules examine open orders and inventory when creating work orders, so the required parts are the only ones produced. 
  • Capacity Planning: Leverage MRP, labor capacity planning, auxiliary equipment planning, rough-cut capacity planning and more in one place. Check auxiliary equipment and machine availability to better know what's in use. 
  • Planning and Scheduling: Employ integrated, real-time data from the supply chain and other business facets to develop optimal schedules that effectively meet customer demand. The “what if” capability determines raw material amounts, required time and purchased parts necessary to complete all required orders. 
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Product Ranking

#61

among all
Manufacturing Software

#17

among all
Manufacturing Software

Find out who the leaders are

Analyst Rating Summary

57
64
70
67
0
60
67
44
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Platform Capabilities
Quality Management
Platform Capabilities
Reports and Dashboards
Warehouse Management
Production Scheduling
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
DELMIAworks
+ Add Product + Add Product
Bill Of Materials (BOM) And Routing Computer-aided Design And Computer-aided Manufacturing (CAD And CAM) Management Engineering Change Control Inventory Management Manufacturing Execution System (MES) Mobile Capabilities Platform Capabilities Product Configuration Production Planning Production Scheduling Quality Management Recipe And Formula Management Reports And Dashboards Shop Floor Control Warehouse Management Work In Process (WIP) Work Order Management 70 0 67 69 62 67 95 52 67 75 87 47 73 20 59 33 33 67 60 44 85 82 80 95 50 67 86 80 0 91 60 88 67 56 0 25 50 75 100
69%
0%
31%
50%
31%
19%
0%
0%
100%
0%
100%
0%
67%
0%
33%
44%
0%
56%
71%
0%
29%
86%
0%
14%
64%
0%
36%
82%
0%
18%
67%
0%
33%
80%
0%
20%
86%
0%
14%
86%
0%
14%
50%
0%
50%
42%
8%
50%
67%
0%
33%
67%
0%
33%
75%
0%
25%
88%
0%
12%
90%
0%
10%
80%
0%
20%
46%
0%
54%
0%
0%
100%
73%
0%
27%
91%
0%
9%
20%
0%
80%
60%
0%
40%
59%
0%
41%
88%
0%
12%
33%
0%
67%
67%
0%
33%
33%
0%
67%
56%
0%
44%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

39%
0%
61%
28%
0%
72%

User Sentiment Summary

Great User Sentiment 197 reviews
Great User Sentiment 235 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

80%
of users recommend this product

DELMIAworks has a 'great' User Satisfaction Rating of 80% when considering 235 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
4.2 (33)
3.9 (66)
4.0 (180)
4.5 (53)
4.2 (11)
3.8 (22)
3.3 (11)

Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Interface: Approximately 63% of users said this program is easy to use, noting the interface to be user friendly.
Overall Performance: Of the users who discussed this solution's performance, 55% said it fits industry needs and integrates throughout various departments within a company.
Functionality: Precisely 60% of users say the platform allows them to easily navigate between modules and offers real-time production monitoring.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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System Performance: Roughly 44% of users said updating this software wipes out previous system settings and has a lot of bugs.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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DELMIAworks (formerly IQMS) is a manufacturing ERP that offers robust features —such as accounting, document control, CRM, serial number tracking, payroll, accounting, quote management and more — that users find helpful and necessary in streamlining operations. Its performance is highly intuitive and it adapts to various industries to swiftly fulfill assignments. Some users find that upgrading the software can be stressful because it changes original system settings. The application also has a few bugs that affect its speed. Nevertheless, users find it's a reliable tool with an easy interface that increases production.

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Screenshots

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