ShopVox vs WorkWise

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Our analysts compared ShopVox vs WorkWise based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkWise Software Tool

Product Basics

ShopVox software helps small to medium-sized custom manufacturers manage their businesses, including quoting, production, shipping, and accounting. The software is designed to streamline operations and improve efficiency for businesses that create custom products or those with engineer-to-order or make-to-order workflows. Key benefits include improved organization, increased productivity, and better communication. Popular features include quoting, production scheduling, inventory management, and shipping integrations. Users generally find the software easy to use and appreciate the customer support. Pricing is based on the number of users and the features selected, with monthly and annual payment options available.

Since pricing details and feature availability can change over time, it's recommended to check the ShopVox website for the latest information.

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WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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$118 Monthly
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$2,000 Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamlined Pricing: Implement this module to create tailored quotes, rapid online approval and obtain online payments seamlessly, reducing plenty of guesswork. 
  • Enhanced Deadline Management: Leverage built-in calendars to avoid missing deadlines and due dates. 
  • Centralized Management: Communicate with and monitor teams, clients and suppliers at all stages of the custom creation process in one centralized location instead of logging in and out of separate applications. 
  • Various Job Views: Review jobs and assignments under different display options such as card, list, calendar and custom job statuses to stay on top of completed and in-progress responsibilities. 
  • Product Catalogs: Work with various catalogs for product apparel such as screen printing, embroidery, heat press and more to review orders and make products easily. 
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  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Job Management: Evaluate jobs in different views, including as cards, lists and calendars. Implement communication tools such as tasks, assets, emails, notes and purchasing. This module also permits customer transaction reviewing, global searching and associated purchasing linking to orders. 
  • Quoting: Utilize product templates for sign usages such as banners, yard signs, digitally-printed vinyl, vehicle wrap, magnets and more. Leverage other product templates, including business cards, promotional items, custom objects and SAGE promotions. 
  • Online Proofing: Stay attuned to numerous art revisions, observe time stamps and attached validated proofs to jobs. There also personal proofing URLs for clients, approval checklists and downloadable proof PDF files. 
  • Integrations: Integrate shopVOX with diverse programs like UPS, FedEx, Sage, Xero, QuickBooks, Stripe, Square and more. 
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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Product Ranking

#52

among all
Manufacturing Software

#85

among all
Manufacturing Software

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User Sentiment Summary

Excellent User Sentiment 205 reviews
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92%
of users recommend this product

ShopVox has a 'excellent' User Satisfaction Rating of 92% when considering 205 user reviews from 2 recognized software review sites.

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1.25 (1)
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4.62 (204)
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Awards

ShopVox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Centralized Communication: ShopVox provides a centralized platform for communication, which helps to ensure that everyone is on the same page and that important information is not lost in email threads or instant messages.
Improved Efficiency: ShopVox can help to improve efficiency by automating tasks, such as creating quotes and invoices, and by providing tools for tracking time and materials.
Better Customer Service: ShopVox can help businesses to provide better customer service by giving them a way to track customer interactions and by making it easy for customers to get in touch with the business.
Reduced Costs: ShopVox can help businesses to reduce costs by automating tasks and by providing tools for tracking expenses.
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Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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Limited Integrations: ShopVox may not integrate well with all the software tools a manufacturing business uses, leading to data silos and manual data entry.
Customization Challenges: Customizing ShopVox to fit specific manufacturing workflows can be difficult, requiring workarounds or compromises that impact efficiency.
Mobile App Limitations: The ShopVox mobile app may lack some of the features available on the desktop version, hindering on-the-go access for production managers or field technicians.
Learning Curve: ShopVox can have a steep learning curve, especially for users unfamiliar with similar software, requiring significant time investment in training and onboarding.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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ShopVox users rave about its ability to streamline manufacturing processes, making it a one-stop shop for managing everything from quotes and orders to inventory and shipping. The software's customizability is a major plus, allowing businesses to tailor it to their specific workflows and needs. Users also appreciate the robust reporting features, which provide valuable insights into production efficiency and profitability. However, some users find the interface a bit clunky and overwhelming at first, with a steeper learning curve compared to simpler solutions like QuickBooks. ShopVox shines in its ability to handle complex manufacturing processes, including multi-level bills of materials and routing, setting it apart from more basic inventory management software. This makes it ideal for small to medium-sized manufacturers who have outgrown simpler tools and need a comprehensive solution to manage their growing operations.

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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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