Infor M3 vs WorkWise

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Our analysts compared Infor M3 vs WorkWise based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

Infor M3 Software Tool
WorkWise Software Tool

Product Basics

Infor M3 is a cloud-based enterprise resource planning solution for medium and large global distributors, manufacturers and after-sales service providers. It helps manage complex, mixed-mode value chains and distribution-intensive environments. It provides exceptional user experiences, flexible implementation options and industry-relevant capabilities in a multi-country, multi-site and multi-company environment. Organizations can adapt to industry trends, business models and boost their business’s growth. It has deep capabilities in chemicals, distribution, equipment, fashion and food and beverage industries.

It provides on-demand computing with industry-specific capabilities to provide customer service. It is deployed on Amazon Web Services, providing service at low costs with a secure environment. It is available in 23 languages and supports local requirements for 42 countries.

To explore other popular solutions that Infor offers, visit our Infor company page.
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WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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$10,000/User, Monthly
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$2,000 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Flexible and Scalable: Meets the needs of users’ businesses with high computing power and scalability for resources.  
  • Security: Supported by Amazon Web Services, making it secure with very low downtimes.  
  • Global Solution: Provides global financial visibility. It has multi-company, multi-site, multi-currency, multi-country and multi-language capabilities. Available in 23 languages and has support for 46 countries.  
  • Supports Core Business Processes: Supports customer sales, financial management, manufacturing, supply chain planning and execution, procurement management and service, rental and equipment management.  
  • Supports Multiple Business Models: Supports complex business models for manufacturing, service, rental and distribution. Manages complex products and includes attribute-based and configured kits. It supports make-to-stock (MTS), configure-to-order (CTO) and make-to-order(MTO). Enables after-sales service and multi-channel sales.  
  • Easy-to-Use User Interface: Creates role-based and personalized home pages. It also supports business collaboration with the help of alerts and workflows. Accessible via multiple devices and browsers.  
  • Low Total Cost of Ownership: Has a shared infrastructure that lowers users' total cost of ownership by lowering operating expenses, reducing implementation costs and time and removing the need for on-premise maintenance.  
  • No More Upgrades: Maintained in the cloud, removing the need for upgrades that on-premise software requires.  
  • Access to Innovation: Adds new functions regularly, and lets users try them out in a test environment before including the feature in their production environment.  
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  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Chemicals: Has a suite of offerings specifically for the chemicals industry.  
    • Allows for the planning of by-products and co-products.
    • Lets users optimize their formulas.
    • Supports traceability and quality management protocols.
    • Has templates to manage regulatory compliance.
    • Has features for tank liquid management.
  • Distribution: Has features of support end-to-end distribution management.  
    • Supports order fulfillment across multiple channels.
    • Provides support for rebate management and value-added services.
    • Helps with warehouse, inventory and transportation management.
    • Supports traceability and lot-allocation.
  • Equipment:  Supports the entire equipment lifecycle with relevant features.  
    • Supports pricing, discounts, quoting and complex configuration.
    • Lets users forecast for replacements.
    • Also helps with mobile field service and rental management.
    • Helps users deliver, move and pick-up equipment.
  • Fashion: Handles inventory for fashion industries.  
    • Handles both style and not-in-style items.
    • Lets users sort by flexible style, fit, color and size matrix by product.
    • FSupports lot tracking for ethical sourcing.
    • Gives users support for kitting and pre-packs.
    • Supports automated planning, forecasting and assortments.
  • Food and Beverage: Supports the following features in the food and beverage.  
    • Provides visibility to raw materials and ingredient inventory.
    • Also provides traceability from the start to the end of the product life cycle.
    • Helps in producing scheduling and planning.
    • Helps users manage seasonality and shelf-life.
    • Provides guidance on regulatory compliance.
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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Product Ranking

#16

among all
Manufacturing Software

#85

among all
Manufacturing Software

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User Sentiment Summary

Good User Sentiment 151 reviews
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78%
of users recommend this product

Infor M3 has a 'good' User Satisfaction Rating of 78% when considering 151 user reviews from 6 recognized software review sites.

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3.3 (1)
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3.8 (54)
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4.37 (30)
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4.3 (24)
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4.1 (15)
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3.0 (27)
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Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 91% of users who mention the system’s usability.
Functionality: Infor M3 offers a robust suite of successful project management tools, as reported by 92% of the users who mention the product’s functionality.
Collaborative: About 95% of users noted that this system helps bridge the gaps between remote teams and quickly coordinate users.
Integrations: Available integrations help add value to the base product, as reported by 100% of reviewers who mention integrations.
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Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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User Interface: About 66% of users who mentioned the interface noted that it is old and needs a redesign.
Implementation: The physical implementation process misses the mark, and can be difficult according to 77% of reviewers who mention implementation.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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Infor M3 provides a full-suite ERP solution that ranks high on usability and functionality. Some users think that documentation would make the tool easier to use. It supports multi-lingual and multi-currency operations. Most users think it lets them customize the tool according to their requirements. Also, a few users find it difficult to learn and get used to. Support is prompt. It is highly configurable, but a consultant may be required to implement it.

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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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