Infor M3 vs BatchMaster

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Our analysts compared Infor M3 vs BatchMaster based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

Infor M3 Software Tool
BatchMaster Software Tool

Product Basics

Infor M3 is a cloud-based enterprise resource planning solution for medium and large global distributors, manufacturers and after-sales service providers. It helps manage complex, mixed-mode value chains and distribution-intensive environments. It provides exceptional user experiences, flexible implementation options and industry-relevant capabilities in a multi-country, multi-site and multi-company environment. Organizations can adapt to industry trends, business models and boost their business’s growth. It has deep capabilities in chemicals, distribution, equipment, fashion and food and beverage industries.

It provides on-demand computing with industry-specific capabilities to provide customer service. It is deployed on Amazon Web Services, providing service at low costs with a secure environment. It is available in 23 languages and supports local requirements for 42 countries.

To explore other popular solutions that Infor offers, visit our Infor company page.
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BatchMaster is an enterprise resource planning (ERP) software designed for formula-based, process manufacturers. It's particularly well-suited for small and mid-sized businesses in the food, chemical, nutraceutical, and pharmaceutical industries. Key benefits include streamlining operations, managing formulations and recipes, tracking inventory, ensuring quality control, and complying with industry regulations. Popular features include batch manufacturing, quality management, compliance tracking, and mobile warehouse and production capabilities. Users often praise its ease of use, industry-specific features, and ability to integrate with other business systems. While pricing varies based on specific needs, it typically falls within the mid-range for ERP software and is often offered on a per-user, per-month basis.

Pros
  • Intuitive interface
  • Industry-specific features
  • Robust quality control
  • Strong compliance tracking
  • Mobile capabilities
Cons
  • Limited reporting options
  • Customization can be complex
  • Occasional performance issues
  • Training required for full use
  • Higher cost for some modules
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$10,000/User, Monthly
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$5,000 Monthly, Quote-based
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Flexible and Scalable: Meets the needs of users’ businesses with high computing power and scalability for resources.  
  • Security: Supported by Amazon Web Services, making it secure with very low downtimes.  
  • Global Solution: Provides global financial visibility. It has multi-company, multi-site, multi-currency, multi-country and multi-language capabilities. Available in 23 languages and has support for 46 countries.  
  • Supports Core Business Processes: Supports customer sales, financial management, manufacturing, supply chain planning and execution, procurement management and service, rental and equipment management.  
  • Supports Multiple Business Models: Supports complex business models for manufacturing, service, rental and distribution. Manages complex products and includes attribute-based and configured kits. It supports make-to-stock (MTS), configure-to-order (CTO) and make-to-order(MTO). Enables after-sales service and multi-channel sales.  
  • Easy-to-Use User Interface: Creates role-based and personalized home pages. It also supports business collaboration with the help of alerts and workflows. Accessible via multiple devices and browsers.  
  • Low Total Cost of Ownership: Has a shared infrastructure that lowers users' total cost of ownership by lowering operating expenses, reducing implementation costs and time and removing the need for on-premise maintenance.  
  • No More Upgrades: Maintained in the cloud, removing the need for upgrades that on-premise software requires.  
  • Access to Innovation: Adds new functions regularly, and lets users try them out in a test environment before including the feature in their production environment.  
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  • Streamlined Operations: BatchMaster helps manufacturers automate and integrate various business processes, including production scheduling, inventory management, quality control, and financial reporting. This leads to improved efficiency, reduced errors, and faster decision-making.
  • Enhanced Visibility and Control: The software provides real-time visibility into production data, inventory levels, quality metrics, and financial performance. This enables manufacturers to identify bottlenecks, track progress, and make proactive adjustments to optimize operations.
  • Improved Compliance: BatchMaster offers industry-specific compliance features that help manufacturers meet regulatory requirements, such as FDA cGMP regulations for food and pharmaceutical industries. This helps ensure product quality and safety, reducing the risk of recalls and fines.
  • Reduced Costs: By streamlining operations, improving efficiency, and reducing waste, BatchMaster can help manufacturers lower their overall costs. This can lead to increased profitability and competitiveness.
  • Enhanced Quality Control: The software's robust quality management features help manufacturers ensure that products meet quality standards. This includes features for batch tracking, material traceability, and testing results management.
  • Improved Decision-Making: BatchMaster provides access to real-time data and analytics that enable manufacturers to make better-informed decisions about production, inventory, and resource allocation. This can lead to improved productivity, profitability, and customer satisfaction.
  • Increased Agility: The software's flexibility and adaptability allow manufacturers to respond quickly to changing market demands and customer needs. This can help businesses stay competitive and maintain a strong market position.
  • Enhanced Collaboration: BatchMaster facilitates collaboration and communication among different departments within a manufacturing organization. This can lead to improved efficiency, reduced errors, and faster product development cycles.
  • Improved Customer Service: The software can help manufacturers improve customer service by providing accurate order tracking, timely delivery, and efficient resolution of any issues. This can lead to increased customer satisfaction and loyalty.
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  • Chemicals: Has a suite of offerings specifically for the chemicals industry.  
    • Allows for the planning of by-products and co-products.
    • Lets users optimize their formulas.
    • Supports traceability and quality management protocols.
    • Has templates to manage regulatory compliance.
    • Has features for tank liquid management.
  • Distribution: Has features of support end-to-end distribution management.  
    • Supports order fulfillment across multiple channels.
    • Provides support for rebate management and value-added services.
    • Helps with warehouse, inventory and transportation management.
    • Supports traceability and lot-allocation.
  • Equipment:  Supports the entire equipment lifecycle with relevant features.  
    • Supports pricing, discounts, quoting and complex configuration.
    • Lets users forecast for replacements.
    • Also helps with mobile field service and rental management.
    • Helps users deliver, move and pick-up equipment.
  • Fashion: Handles inventory for fashion industries.  
    • Handles both style and not-in-style items.
    • Lets users sort by flexible style, fit, color and size matrix by product.
    • FSupports lot tracking for ethical sourcing.
    • Gives users support for kitting and pre-packs.
    • Supports automated planning, forecasting and assortments.
  • Food and Beverage: Supports the following features in the food and beverage.  
    • Provides visibility to raw materials and ingredient inventory.
    • Also provides traceability from the start to the end of the product life cycle.
    • Helps in producing scheduling and planning.
    • Helps users manage seasonality and shelf-life.
    • Provides guidance on regulatory compliance.
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  • Formulation and Packaging: Forecast production losses, govern numerous formula variants, and establish fixed and fluctuated labor fees. Set consumable fees. 
  • Costing and Analysis: Conduct what-if expense analyses. Monitor and record actual production costs. Leverage fixed, tiered or variable formulation labor expenses. 
  • Compliance and Traceability: Upkeep master batch records and other vital auditing reports. Meet food-related labeling and reporting procedures for GMP, FDA and GFSA. 
  • Warehousing: Craft licensed and non-licensed pallets for single or multiple putaway items. Manage batch job allocations and completions. Chronicle inbound raw material QC data. 
  • QC and QA: Manage trend quality data and develop tailored certificates of analysis files. Photograph and save quality data with mobile devices. 
  • Batch Production: Size and schedule all batch jobs. Reserve stock items for specific batches. Create lot numbers for intermediates and completed products. 
  • Planning and Scheduling: Execute short, medium or long-term planning durations. Leverage what-if analyses during production planning stages. Condense workstation supply and demand. 
  • Inventory: Upkeep expiration dates with FIFO, LIFO, FEFO and more. Review dual unit measurements simultaneously. Monitor product certifications. 
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Product Ranking

#16

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Manufacturing Software

#101

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Manufacturing Software

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User Sentiment Summary

Good User Sentiment 151 reviews
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78%
of users recommend this product

Infor M3 has a 'good' User Satisfaction Rating of 78% when considering 151 user reviews from 6 recognized software review sites.

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3.3 (1)
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3.8 (54)
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4.37 (30)
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4.3 (24)
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4.1 (15)
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3.0 (27)
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Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 91% of users who mention the system’s usability.
Functionality: Infor M3 offers a robust suite of successful project management tools, as reported by 92% of the users who mention the product’s functionality.
Collaborative: About 95% of users noted that this system helps bridge the gaps between remote teams and quickly coordinate users.
Integrations: Available integrations help add value to the base product, as reported by 100% of reviewers who mention integrations.
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Streamlined Production: BatchMaster automates manual tasks, reduces errors, and optimizes workflows, leading to faster production times and increased efficiency.
Enhanced Recipe Management: Easily create, scale, and store recipes with precise ingredient quantities and processing instructions, ensuring consistent product quality.
Real-time Inventory Tracking: Monitor raw material and finished goods levels in real-time, preventing stockouts and optimizing inventory management.
Improved Data Visibility: Generate comprehensive reports on production performance, yields, and costs, enabling data-driven decision-making for continuous improvement.
Simplified Compliance: Ensure adherence to industry regulations (e.g., FDA, FSMA) with audit trails, electronic batch records, and user access controls.
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User Interface: About 66% of users who mentioned the interface noted that it is old and needs a redesign.
Implementation: The physical implementation process misses the mark, and can be difficult according to 77% of reviewers who mention implementation.
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Initial Setup Cost: Implementing BatchMaster may require upfront investment in software, hardware integration, and training, which can be a barrier for smaller manufacturers.
Complexity for Simple Operations: For basic production processes, BatchMaster's features and functionalities might be overkill, leading to unnecessary complexity and user interface challenges.
Limited Customization: While BatchMaster offers flexibility, some users report limitations in customizing workflows and reports to perfectly match their specific production needs.
Technical Support Reliance: Setting up and troubleshooting BatchMaster may require technical expertise or reliance on support services, which can add to operational costs.
Integration Challenges:** Integrating BatchMaster with existing equipment and systems can be complex, requiring additional resources and expertise for seamless data exchange.
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Infor M3 provides a full-suite ERP solution that ranks high on usability and functionality. Some users think that documentation would make the tool easier to use. It supports multi-lingual and multi-currency operations. Most users think it lets them customize the tool according to their requirements. Also, a few users find it difficult to learn and get used to. Support is prompt. It is highly configurable, but a consultant may be required to implement it.

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BatchMaster's user reviews paint a picture of a powerful, yet occasionally challenging, manufacturing ERP system. Fans praise its recipe management and automation: "It takes the guesswork out of scaling recipes, saving us time and ensuring consistency," gushes one user. Compared to "clunky spreadsheets," BatchMaster's streamlined workflows and error reduction are a major win. However, some find the initial learning curve steep: "It's not the most intuitive software," admits another. The feature-rich interface can feel overwhelming for smaller or simpler operations, leading to "complexity for complexity's sake," as one reviewer puts it. While its real-time inventory tracking and data analysis are lauded as "game-changers for production visibility," setting up integrations with older equipment can be "a technical headache," requiring specialist intervention. Ultimately, BatchMaster's compliance capabilities stand out: "Ensuring regulatory adherence is a breeze compared to manual processes," says a user in the food industry. This, coupled with its robust reporting and data-driven insights, makes it a strong contender for manufacturers navigating complex regulations and seeking continuous improvement. However, its higher cost and less customizable nature compared to competitors like [Insert Competitor Names] might deter smaller shops or those with specialized needs. Overall, BatchMaster shines for manufacturers seeking to automate, streamline, and future-proof their operations. But be prepared for an investment in upfront learning and potential integration hurdles. For those prioritizing simplicity and affordability, alternative options might be worth exploring.

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