Global Shop Solutions vs WorkWise

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Our analysts compared Global Shop Solutions vs WorkWise based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

Global Shop Solutions Software Tool
WorkWise Software Tool

Product Basics

Global Shop Solutions integrates processes such as financial management, manufacturing management and customer relationship management into one centralized location. It leverages shared data to automate workflows and increase employee productivity. Insights are easily visualized through customizable dashboards and reports that are accessible based on user-defined permissions.

Compliance management is another key element and enables users to maintain historical records of quality checks for internal and external audits. Users can track the customer lifecycle as well to ensure that leads are cultivated and sales pitches are tailored.
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WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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$18,000 Monthly
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$2,000 Monthly
Free Trial is unavailable →
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Revenue Generation: Support revenue generation through its management of inventory, shop floor and manufacturing processes. The program can help users visualize bottlenecks that are slowing down production. By identifying these workflow issues, users can determine actions to improve operations, leading to an increase in profits. 
  • Compliance: Ensure items are made appropriately and per regulatory standards with the quality control tools. The solution can also keep track of item quality history to assist with potential audits. 
  • Increased Productivity: Increase employee and operational productivity through the automation of tasks, freeing up employee time for different processes. For example, material purchasing can be automated by leveraging historical demand and sales information. 
  • Data Centralization: Obtain more accurate communication and fewer manual errors with its centralization of information. Additionally, automation can be implemented through the sharing of data among different workflows. For example, by using historical transaction information, the system could develop more accurate sales forecasts and, in turn, create material orders in line with estimated demand. 
  • Visibility: Leverage customizable dashboards to help users develop insights quickly and accurately. For example, basic accounting functions such as budgeting, accounts payable and accounts receivable can be analyzed through a unified dashboard.  
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  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Shop Management: Gain a real-time overview of the shop floor. It contains information such as variance reports, job costing, material review and performance measurement. Workcenter data is also easily accessible through this tool and includes information such as efficiency reports, load details and backlog reports. Scheduling information is available through the program, along with labor performance management. 
  • Planning and Scheduling: Plan for resource needs and material requirements while also developing lead time estimates for jobs. The system uses real-time information to generate sales quotes. A drag-and-drop function is included to make rescheduling or rerouting easier. A Master Schedule Dashboard is included and provides users with visibility of all jobs along with the ability to take action on any job quickly. 
  • Customer Relationship Management: Track leads and identify potential prospects while on the go on mobile devices. Customized reporting is available so that employees can track the customer metrics that are most relevant to the business. Job status, invoicing, shipments and quoting information are available in real time. Users can also send emails to clients directly through the application. 
  • Inventory Management: Trace information related to material needs, whether it be bill of material, cost buildups or inventory data. Some of this tool’s capabilities include history/usage reports, multi-location inventory, product line reports and cycle counting. The program can also automate the purchasing process by using material requirements, purchase history and planning functions to make smart purchases. Vendor material tracking is available through this feature and allows employees to look at cost breakdowns, on-time delivery rates and performance ratings. 
  • Sales Management: Manage functions such as shipping, sales orders, customer service, bookings reports and UPS/FedEx integration. Employees can develop customized reports based on specialized company needs. The Open Sales Order Review Dashboard provides visualization of open orders and lets users take actions from a centralized area. Custom sales orders, shipping labels, invoices and bills of lading can also be created with this tool. 
  • Accounting: Centralize processes such as accounts payable, accounts receivable, budgeting, payroll and other basic accounting functions into a unified location, therefore providing a more comprehensive visualization of company finances. Some of the single-screen dashboards included in the program are AR Aging, AP Aging and AR Collections. User visibility of these sensitive dashboards is based on defined permissions. Organizations can connect their payroll to the general ledger and shop floor information, making the payment process faster and easier. Tax reporting and direct deposit are supported as well. 
  • Quality Control: Analyze scrap trend quantity or costs by vendor, department, date range, workcenter or employee. The program can capture any rejects related to inventory, purchasing or manufacturing and enables users to issue new materials or correct simple problems. Users can maintain a record of all quality control details to meet QC requirements for internal and external needs. Sign-off requirements, tracking and department communications are also included in this feature. 
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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Product Ranking

#12

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Manufacturing Software

#85

among all
Manufacturing Software

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User Sentiment Summary

Great User Sentiment 155 reviews
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83%
of users recommend this product

Global Shop Solutions has a 'great' User Satisfaction Rating of 83% when considering 155 user reviews from 4 recognized software review sites.

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4.1 (18)
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4.2 (64)
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4.2 (67)
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3.0 (6)
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Synopsis of User Ratings and Reviews

Comprehensive Solution: Global Shop Solutions offers a comprehensive suite of manufacturing software tools, covering everything from scheduling and inventory management to shop floor control and quality assurance. This integrated approach streamlines operations and eliminates the need for multiple disparate systems.
User-Friendly Interface: Many users praise Global Shop Solutions for its intuitive and user-friendly interface. The software is designed to be easy to navigate and use, even for employees who are not tech-savvy. This ease of use can lead to increased productivity and reduced training time.
Improved Efficiency: Global Shop Solutions helps manufacturers optimize their operations and improve efficiency. By automating tasks, streamlining workflows, and providing real-time visibility into production processes, the software enables businesses to reduce waste, minimize downtime, and increase output.
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Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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Difficult to Customize: Users have reported that Global Shop Solutions can be challenging to tailor to their specific manufacturing workflows, especially when it comes to integrating with existing systems or unique production processes.
Complex User Interface: Some users have found the software's interface to be overly complicated and not intuitive, leading to a steep learning curve and decreased efficiency for employees who are not tech-savvy.
Limited Reporting Capabilities: There have been complaints about the software's reporting features being somewhat limited, making it difficult to extract specific data insights and generate comprehensive reports for analysis and decision-making.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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Is Global Shop Solutions the "gold standard" for shop solutions? User reviews from the last year paint a picture of a robust and comprehensive ERP system that caters specifically to the needs of manufacturers. Reviewers frequently highlight the software's strengths in inventory management, production planning, and scheduling. The ability to track materials across multiple locations, optimize production schedules, and gain real-time insights into inventory levels is a game-changer for businesses looking to streamline their operations and boost efficiency. Global Shop Solutions' integrated approach sets it apart from competitors, as it eliminates the need for multiple, disparate software systems. This not only saves time and money but also ensures data consistency and accuracy across the entire organization. However, some users note that the software's extensive functionality can lead to a steeper learning curve, especially for those new to ERP systems. Additionally, while Global Shop Solutions offers a wide range of features, some users mention that certain niche functionalities may require additional customization or third-party integrations. Despite these minor drawbacks, the consensus is clear: Global Shop Solutions is a powerful ERP solution that empowers manufacturers to take control of their operations. Its comprehensive features, industry-specific focus, and integrated approach make it an ideal choice for small to medium-sized manufacturing businesses seeking to optimize their processes and drive growth.

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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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