Deacom ERP vs WorkWise

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Our analysts compared Deacom ERP vs WorkWise based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

Deacom ERP Software Tool
WorkWise Software Tool

Product Basics

Deacom ERP is an end-to-end, cloud-based solution designed for batch and process manufacturers. It's a good fit for industries like food and beverage, pharmaceuticals, chemicals, health and beauty, nutraceuticals and more.

It comes with accounting and finance, CRM, sales, WMS, BI dashboards, document management, scheduling, production data and regulatory management. It also offers industry-specific features, including catch weight, direct store delivery (DSD), EDI, formulation and ingredient management, multi-facility, eCommerce, MRP, MRO, and tracking and traceability.
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WorkWise ERP is a role-based software for discrete manufacturers that use engineering to produce their merchandise. It assists from conception and design to manufacturing and delivery. It automates the tedious manufacturing tasks and allows manufacturers to focus on optimizing the production, marketing and the financial sides of their businesses. For example, it ensures that employees are always aware of inventory locations and levels, so they’re able to focus on more complex manufacturing tasks.

It can deploy in the cloud or on-premises. Comprehensive implementation and support services are available. It’s built specifically for make-to-order, configure-to-order, engineer-to-order, build-to-stock and mixed-mode manufacturers.

Pros
  • Intuitive interface
  • Improves inventory visibility
  • Streamlines production scheduling
  • Solid customer support
  • Flexible customization options
Cons
  • Steeper learning curve
  • Limited reporting features
  • Occasional bugs and glitches
  • Can be costly for smaller businesses
  • Mobile app could be more robust
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$2,500/User
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$2,000 Monthly
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Tailored to your specific needs
Small
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Large
Small
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Large
Windows
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
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Webinars
Documentation
In Person
Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Hyper-Tight Process Control: The system enables you to create repeatable and scalable business practices, which results in tight process control. The batch production feature employs quality control checks to create tight process control in manufacturing operations.  
  • Visibility: Deacom ERP automates a wide range of business processes from one centralized system for optimal visibility. For example, the e-commerce platform syncs with the core ERP system, so data is always up to date and available across the entire system. Analytics and reporting provide further insight into the organization. 
  • Forecasting: Sales forecasting and other reporting features provide help predict demand, prevent shortages and make general business decisions. These features ensure that you can make well-informed decisions and anticipate what’s next. 
  • Mobility: The Deacom mobile app allows the user to access business data and use core ERP features from anywhere. The user can complete tasks such as completing a sales order and saving it to the database instantly. 
  • Scalability: Deacom ERP comes with unlimited system enhancements that periodically provide free updates. Additionally, they have a robust approach to system implementation. Their implementation team considers your business practices throughout the implementation process to ensure the software works with your business requirements.  
  • Improved Communication:  EDI allows for communication between you and your buyers. The included mobile app further strengthens communication and provides access to the system anytime. 
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  • Improve Customer Service: The WorkWise CRM module provides users with the necessary tools for quickly delivering solutions to customers and increasing employee productivity. This can encourage employees to flourish in their roles and provide their best customer service. 
  • Optimize Supply Chain Management: Accurate, real-time data enables users to make decisions that shorten cycle times. For example, forecasting capabilities help users anticipate inventory demand, preventing disruptions in the supply chain.  
  • Cut Costs: Improved manufacturing efficiencies and financial analysis capabilities provide ample opportunity to cut costs. Additionally, improved employee productivity — which comes as a result of automating tedious tasks such as schedule building — reduces labor costs.  
  • Go Paperless: WorkWise ERP can assist in going paperless with electronic data capture and other document management features. With the implementation of WorkWise ERP, all business processes become completely digital, and any remaining paper legacy documents can be uploaded with the electronic data capture feature. 
  • Stay Informed: From the availability of real-time data to instant messaging and notifications, the system provides visibility and streamlines communication so you’re always informed.  
  • Ensure Compliance: Data journaling can help users maintain an audit trail and stay compliant with Sarbanes-Oxley reports. In addition, quality management capabilities that include a partnership with uniPoint Software can make it easier to ensure ISO compliance. 
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  • Warehouse Management System: The WMS uses handheld scanners and GSI-128 barcodes to manage inventory and maintain tight process control. The barcodes track detailed information such as batch numbers, best before dates and more. All warehouse transactions are done in real-time so that inventory data is always up to date. 
  • E-commerce Platform: The e-commerce system is integrated with core ERP functions so that transactions can move between the two platforms. This integration allows you to manage customer orders and view up-to-date sales information. Additionally, product changes made in the core ERP system automatically update on the e-commerce end.  
  • Direct Store Delivery App: The DSD app allows you to manage deliveries from a mobile device. With the app, you can schedule and process orders, plan routes, manage inventory and truckloads and more. You can use the app to send delivery data to the main ERP system, so your data always syncs. 
  • Supply Chain Planning: Materials requirements planning, sales forecasting and production capacity planning maximize production output and minimize inventory handling. It optimizes the supply chain further with scheduling features such as production line scheduling and dock scheduling.  
  • Manufacturing Operations: Manufacturing operations manage production, maintenance, inventory and quality from one location. Process control is ensured through batch production and production weigh up features.  
  • Production Development and Quality Control: Adjust and scale formulas, enforce quality control measures and run stability development tests with the production development and quality control feature.  
  • Document Generation: The system can generate a wide variety of documents, from nutritional labels to batch tickets or invoices.  
  • Sales: The sales feature includes customer relationship management, POS software and a bills of materials configurator (Product Configurator). This feature can also handle engineering imports — you can import custom bills of materials from an engineering platform into Deacom. 
  • Accounting: The accounting module offers core accounting functionalities such as accounts payable management, invoice sales orders and much more. Financial reporting, cost analysis and profitability capabilities are more advanced features incorporated within the accounting solution. 
  • EDI: Electronic data interchange allows for communication between you and your buyers. The EDI system complies with ANSI standards and comes with a Value Added Network.  
  • Deacom Mobile App: The Deacom mobile app allows the user to access the system’s capabilities while they’re on the go. BI reports are available on the dashboard. 
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  • Customer Relationship Management: The CRM manages marketing, sales and customer service responsibilities. It’s designed to provide exceptional customer service with several features, such as quoting and estimating, order management and returns and warranties. It also comes with an electronic data interchange feature and an e-commerce gateway for managing customer-facing applications. 
  • Engineering Application: The engineering application helps users maintain data and work with their CAD application. The system can integrate almost any CAD application. The bills of material application can work with every style of BOM and coordinate with all supply chain functions, from customer order processing to production costing. The routings application handles scheduling, work loading and cost planning. 
  • Planning Suite: The planning suite manages capacity requirements planning, material requirements planning and master production scheduling. The advanced forecasting feature can help with balancing supply and demand. 
  • Materials Suite: The materials suite provides users control over their materials-related tasks, such as purchasing and requisitions, mobile data collection and shipping. The mobile inventory control application is included in the solution and can deploy barcode enabled handheld mobile devices. The system integrates with major shipping carriers and can manage shipments with multiple carriers. 
  • Production Suite: The production suite streamlines ERP manufacturing processes to help users manage quality, schedule maintenance operations, manage shop floor changes and more. The suite comes with a visual scheduling feature as well as a Kanban visual communication system. Other features include shop floor control, production dispatch & reporting, equipment maintenance and quality management. 
  • Finance Suite: The finance suite monitors financial health with standard accounting features as well as more advanced capabilities. The system’s accounting features include a general ledger, accounts payable and receivable, fixed assets management and payroll management. Several features within the suite leverage financial data to create reports or conduct analyses, such as planned vs. actual cost. It also automates sales tax management. 
  • Documents Suite: The document suite provides paperless document management with the business process repository (BPR), barcode generator and a document linking application. It allows the user to capture information electronically and manage and archive data. Label management can create any type of barcode label and the BPR retains business process information for accessibility across all departments. 
  • Analytics Suite: The analytics suite provides access to graphs and data. It can enable desktop notifications and mobile alerts. The Workwise Event Manager allows users to communicate through instant messaging. The Data Journaling application can help with the collection and management of data for audit trails. 
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Product Ranking

#23

among all
Manufacturing Software

#85

among all
Manufacturing Software

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User Sentiment Summary

Good User Sentiment 7 reviews
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78%
of users recommend this product

Deacom ERP has a 'good' User Satisfaction Rating of 78% when considering 7 user reviews from 1 recognized software review sites.

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3.9 (7)
n/a

Synopsis of User Ratings and Reviews

Industry-Specific Focus: Deacom's ERP system is designed specifically for manufacturing companies, which means it has built-in features and functionality that are relevant to the needs of these businesses. This can save companies time and money by eliminating the need to customize a generic ERP system.
Scalability: Deacom's ERP system is scalable, which means it can grow with a company as its needs change. This is important for manufacturing companies that are experiencing rapid growth or that expect to grow in the future.
Flexibility: Deacom's ERP system is flexible, which means it can be customized to meet the specific needs of a company. This is important for manufacturing companies that have unique processes or requirements.
Ease of Use: Deacom's ERP system is designed to be easy to use, even for users who are not familiar with ERP systems. This can help to reduce training time and costs.
Customer Support: Deacom provides excellent customer support, which can be helpful for companies that are new to ERP systems or that need help with troubleshooting.
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Improved Inventory Management: Real-time visibility and control over stock levels, reducing waste and optimizing production.
Streamlined Production Scheduling: Efficiently plan and track production processes, minimizing downtime and maximizing output.
Enhanced Quality Control: Integrated quality checks and traceability features ensure consistent product quality.
Data-Driven Decision Making: Gain actionable insights from production data to optimize operations and improve efficiency.
Scalable and Flexible: Adapts to your growing business needs and integrates seamlessly with existing systems.
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Reporting Limitations: Users have reported difficulties in generating specific or customized reports, often requiring reliance on Deacom's support team for assistance.
User Interface Complexity: The system's interface has been described as cumbersome and not intuitive by some users, leading to a steeper learning curve.
Limited Customization Options: While Deacom offers some flexibility, users have expressed limitations in tailoring the system to their unique workflows and requirements, potentially necessitating workarounds.
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Steeper Learning Curve: Requires significant investment in training and onboarding due to feature complexity.
Limited Reporting Customization: Predefined reports may not fully meet specific data analysis needs.
Occasional Bugs and Glitches: Users report occasional software bugs and glitches that disrupt workflows.
Costly for Smaller Businesses: Subscription fees and implementation costs can be high for smaller manufacturers.
Mobile App Limitations: Mobile app lacks full functionality and offline capabilities compared to the desktop version.
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Deacom ERP, a cloud-based solution by ECI Software Solutions, has garnered attention for its comprehensive approach to managing manufacturing operations. User reviews from the past year highlight its strengths, weaknesses, and what sets it apart. Users praise Deacom ERP for its robust functionality, particularly its "tight process control." This allows businesses to establish repeatable and scalable practices, leading to greater efficiency and consistency. For example, the batch production feature incorporates quality control checks, ensuring adherence to standards throughout the manufacturing process. Another standout feature is the system's exceptional visibility. Deacom ERP automates a wide range of business processes within a centralized system, providing a clear overview of operations. The e-commerce platform's synchronization with the core ERP system ensures data is consistently up-to-date and accessible across the board. This real-time insight empowers businesses to make informed decisions and respond swiftly to changing market dynamics. However, some users have pointed out that Deacom ERP's learning curve can be steep, requiring dedicated time and effort for successful implementation and adoption. While the system's comprehensiveness is a strength, it can also make it initially overwhelming for some users. Overall, Deacom ERP is best suited for small to medium-sized businesses in industries like food and beverage, chemical, health and beauty, and pharma and life sciences. Its industry-specific features, such as formulation management and lot traceability, cater to the unique needs of these sectors. If your business prioritizes tight process control, seeks enhanced visibility across operations, and requires specialized functionality for your industry, Deacom ERP is worth considering. However, be prepared to invest in training and support to maximize its potential.

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WorkWise user reviews offer a nuanced perspective on its strengths and drawbacks. For some, it's a game-changer: "Switching from Acumatica to WorkWise felt like upgrading from dial-up to fiber optic internet. Everything is so much faster and more efficient." The real-time inventory visibility and streamlined production scheduling are often praised, with users noting, "We used to spend hours manually tracking inventory with Epicor, now WorkWise does it all, giving us valuable time back." However, the complexity can be intimidating. New users often face an uphill battle: "It's incredibly powerful, but it took our team months to feel comfortable using it all compared to Acumatica's more user-friendly interface. The learning curve is definitely steeper than Epicor's." This complexity extends to the customization options, a double-edged sword: "You can tailor WorkWise to your exact needs, but if you're not careful, it can become a tangled mess like Epicor's overly-customized systems." Reporting leaves mixed reviews. While some appreciate the data-driven insights, others crave more flexibility: "The pre-built reports are useful, but I need to dig deeper into specific data points like Epicor allows, and WorkWise doesn't quite offer that granularity." Ultimately, WorkWise excels for manufacturers seeking robust control over inventory and production. Users who value ease of use and out-of-the-box reporting might need to look elsewhere. As one user aptly concluded, "WorkWise is like a Swiss Army knife – incredibly versatile, but requires some effort to master, unlike Acumatica's straightforward approach."

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