Acumatica vs ProcessPro

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Our analysts compared Acumatica vs ProcessPro based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

ProcessPro Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Designed specifically for process manufacturers, ProcessPro delivers real-time information from sales orders to bookkeeping protocols. Some features include manufacturing, quality, sales and reporting, inventory and financials. It assesses and crafts new recipe formulas in one centralized hub without interrupting in-progress production tasks.

It's available for the cloud and on-premise deployments. It supervises resources according to existing stock, demand and predicted demands. Evaluate tax and cash flow asset implications to govern valuation and depreciation.
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$4,000 Monthly
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$999 Monthly
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Tailored to your specific needs
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Enhanced Efficiency: Streamlines manufacturing processes by automating routine tasks, reducing manual intervention and errors.
  • Improved Inventory Management: Tracks inventory levels in real-time, ensuring optimal stock levels and reducing waste.
  • Cost Reduction: Identifies cost-saving opportunities through better resource allocation and minimized downtime.
  • Regulatory Compliance: Ensures adherence to industry standards and regulations with built-in compliance features.
  • Data-Driven Decisions: Provides comprehensive analytics and reporting tools to support informed decision-making.
  • Scalability: Adapts to growing business needs, allowing for seamless expansion without significant system overhauls.
  • Quality Control: Monitors production quality in real-time, helping to maintain high standards and reduce defects.
  • Customer Satisfaction: Enhances customer service by ensuring timely delivery and consistent product quality.
  • Resource Optimization: Maximizes the use of available resources, including labor, materials, and machinery.
  • Integration Capabilities: Easily integrates with other business systems, providing a unified platform for all operations.
  • Real-Time Monitoring: Offers live tracking of production processes, enabling quick response to any issues that arise.
  • Reduced Lead Times: Speeds up the production cycle, allowing for faster time-to-market for new products.
  • Enhanced Collaboration: Facilitates better communication and coordination among different departments and teams.
  • Customizable Workflows: Allows for tailored workflows to meet specific business requirements and improve process alignment.
  • Risk Management: Identifies potential risks early on, enabling proactive measures to mitigate them.
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Manufacturing
    • Formulation and Recipe Management: Craft and upkeep numerous formula aspects, such as revisions, versions, labor expenses and more, in one centralized location. 
    • Production Planning: Obtain features and craft documents to streamline production management, capacities and ingredient distribution while reviewing bottlenecks and lead times. 
    • Kitting: Optimize ordering, selling and shipping protocols for commonly consolidated merchandise. 
  • Quality
    • Quality Control: Receive flexible workflows and special client-based assessments to draft Compacts of Free Association (COFA) reports for individual clients and align with compliance regulations. 
    • Lot Traceability and Reporting: Complete audit and recall requirements with lot number lineages for raw ingredients, intermediate and finalized products. 
    • Certification and Validation Tools: Leverage several nutritional labeling, quality management and SDS creating modules. 
  • Inventory
    • Purchasing: Utilize rapid updates and drilled down reporting tools to govern transactions and upkeep approved vendors. 
    • Inventory Control: Pinpoint and arrange stock to align with regulations. Trace real-time balances, serial and lot numbers and production line data. 
    • Warehouse Management: Enhances inventory data accuracy on receipts, transfers, pallet tracking, shipments, etc., via barcode scanning. 
  • Financials
    • General Ledger: Post numbers to existing, past or prospective periods and conduct audit trails efficiently. 
    • Payroll: Keep tabs on salaries, wages and sick time. Print checks and pen W2 statements. 
    • Fixed Assets: Supervise tax and cash flow asset effects to monitor depreciation and valuation. 
  • Sales and Reporting
    • Order Management: Administer order entries and statuses, tracking and delivery dates in one location. 
    • CRM: Watch and guide profits, marketing and client service practices throughout all contact points. 
    • B2B eCommerce: Enable customers to access a web portal for self-service sales without using a third-party eCommerce system. 
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Product Ranking

#2

among all
Manufacturing Software

#146

among all
Manufacturing Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Acumatica
ProcessPro
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Bill Of Materials (BOM) And Routing Computer-aided Design And Computer-aided Manufacturing (CAD And CAM) Management Engineering Change Control Inventory Management Manufacturing Execution System (MES) Mobile Capabilities Platform Capabilities Product Configuration Production Planning Production Scheduling Quality Management Recipe And Formula Management Reports And Dashboards Shop Floor Control Warehouse Management Work In Process (WIP) Work Order Management 91 17 76 93 46 83 100 62 70 78 43 49 82 50 82 17 33 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 11 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

89%
of users recommend this product

ProcessPro has a 'great' User Satisfaction Rating of 89% when considering 11 user reviews from 2 recognized software review sites.

5.0 (13)
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4.5 (1217)
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Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Mobile Capabilities and Platform Capabilities.

Mobile Capabilities Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Streamlined Production Scheduling: ProcessPro can help plan and optimize production runs, minimizing downtime and maximizing efficiency.
Real-Time Inventory Tracking: Users praise the software's ability to provide accurate, up-to-the-minute inventory data, enabling better decision-making and reducing waste.
Quality Control: ProcessPro offers features to manage and track quality control parameters, ensuring products meet the required standards.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Reporting Limitations: Users have reported difficulties in generating specific reports or customizing existing ones to meet their unique manufacturing requirements. This lack of flexibility can hinder data analysis and decision-making.
Complex User Interface: The system's interface has been described as cumbersome and difficult to navigate, particularly for new users. This steep learning curve can lead to decreased productivity and user frustration.
Integration Challenges: Integrating ProcessPro with other existing systems, such as accounting or CRM software, can be challenging. This can result in data silos and hinder the seamless flow of information across the organization.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Is your manufacturing process in need of a "process pro"? User reviews from the past year suggest ProcessPro is a solid, if unremarkable, choice for businesses seeking to streamline their manufacturing operations. Many users praise its ease of use, highlighting the intuitive interface as a key strength that allows for quick onboarding and minimal training. This is particularly beneficial for smaller businesses with limited resources. However, a recurring complaint is the lack of comprehensive customer support, with some users feeling left in the lurch when encountering technical difficulties. This is a significant drawback, especially for businesses new to manufacturing software. What sets ProcessPro apart is its affordability and scalability. Users appreciate the flexible pricing structure that caters to businesses of various sizes, allowing them to scale their software usage as their operations grow. For example, a small business can start with a basic package and add modules as needed, avoiding the hefty upfront investment often associated with enterprise-grade software. This makes ProcessPro a compelling option for businesses on a tight budget or those experiencing rapid growth. However, some users find the software's functionality to be somewhat limited compared to competitors like SAP or Oracle. While ProcessPro excels at core manufacturing tasks, it may lack the advanced features required for highly specialized or complex operations. In conclusion, ProcessPro is best suited for small to medium-sized businesses in the process manufacturing industry that prioritize ease of use and affordability. Its intuitive interface and scalable pricing make it an attractive option for businesses looking to dip their toes into manufacturing software without breaking the bank. However, businesses with complex operational needs or those requiring robust customer support may find ProcessPro lacking and should consider exploring alternative solutions.

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