Acumatica vs E2 Shop System

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Our analysts compared Acumatica vs E2 Shop System based on data from our 400+ point analysis of Manufacturing Software, user reviews and our own crowdsourced data from our free software selection platform.

E2 Shop System Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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E2 Shop System is a solution that manages job shops and made-to-order, mixed-mode and job-based manufacturing. It is available in a cloud-based or on-premise deployment model and gives users the flexibility to handle job schedules and change customer due dates. Users can control their data, clock out and on jobs, and update their inventory from their mobile apps. 

It is suitable for assembly, fabrication, foam, mold, captive shops and more. It gives users real-time tracking insights into the manufacturing shop floor. It supports job tracking and costing and handles the complexities of printed circuit boards to keep production expenses low. 

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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Generate Quick Quotes: E2 Shop System helps users generate quotes quickly with one mouse click. Users can also email quotes directly from their workstation to send customer estimates rapidly. 
  • View Detailed Information: Users can see detailed information about costs for labor, materials, overhead and more. This helps users analyze the profitability of one job at a time. 
  • Recall Data: E2 Shop System allows users to recall information for related jobs to benchmark estimates for labor and materials. 
  • Customize Variables: Users can customize scrap percentages, efficiency rates and other variables by machine or workstation to assess an accurate estimate. 
  • Review Past Estimates: With E2 Shop System, users can review past estimates. This is so that users can view which estimates are closed and which ones aren’t. Users can utilize this data to strengthen their sales cycle. 
  • Allocate Materials: Users can appropriate materials while estimating to keep track of their inventory in real time. 
  • Improve Sales Process: E2 Shop System has an estimating module, which helps users track old estimates and mistakes. Users can also follow up with clients who rejected the quotes and make changes to their bid.
  • Flexible Search Options: It makes it easy to find details or team members using the quick view feature with flexible search options. 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Estimating and Quoting: E2 Shop System sets up estimates that capture profitability and job specifications and creates orders without delays. It calculates the cost to produce parts and multiple quantity breaks per part and adjusts profit margins at every quantity break.
  • Scheduling: It has a built-in scheduling and planning whiteboard that has real-time capabilities, letting users manage scheduling and tracking. Users can see a machine’s availability while allocating time for the part being produced. 
  • Job Costing and Tracking: E2 Shop System controls workspaces and prints reports that users need, like job schedules and more. It maintains job schedules, backlog summaries, machine loading, margin summaries, order entry rates and more. 
  • Shipping: With a click, it creates bills of lading and packing slips, removing the hassle of doing it manually.
  • Inventory and Purchasing: This feature brings purchasing and inventory together, removing guesswork when ordering. When items in inventory are allocated to a job or finished goods are sold from inventory, the system stores locational data for raw materials or where the finished parts were pulled. 
  • Data Collection: Users can gain a real-time picture of their complete job history and present activity. It has a time ticket feature that allows users to record time information about a job. Users can enter job and step numbers, employee codes, work centers and more.
  • Accounting: It integrates accounts payable and receivable with the general ledger, facilitating complete operational control. The system provides aging summaries, income statement reports, bank reconciliations, cash flow analysis, deposit summaries and more. 
  • Quality: It manages supply chain activities and engineering to improve business processes, profitability and performance. It addresses quality assurance and activities concerning vendors, customers, employees, work centers, tooling and document numbering and control. 
  • Contact Management: Users can start with a robust database with over fifty pre-defined fields, or create user-defined fields to meet their needs. It also stores unlimited, time-stamped notes for each contact to keep track of important conversations and commitments. 
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Product Ranking

#2

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Manufacturing Software

#4

among all
Manufacturing Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Bill Of Materials (BOM) And Routing Computer-aided Design And Computer-aided Manufacturing (CAD And CAM) Management Engineering Change Control Inventory Management Manufacturing Execution System (MES) Mobile Capabilities Platform Capabilities Product Configuration Production Planning Production Scheduling Quality Management Recipe And Formula Management Reports And Dashboards Shop Floor Control Warehouse Management Work In Process (WIP) Work Order Management 91 17 76 93 46 83 100 62 70 78 43 49 82 50 82 17 33 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 655 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

86%
of users recommend this product

E2 Shop System has a 'great' User Satisfaction Rating of 86% when considering 655 user reviews from 3 recognized software review sites.

5.0 (13)
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4.5 (1217)
3.6 (4)
4.5 (126)
4.3 (649)
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4.4 (596)
2.1 (2)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Mobile Capabilities and Platform Capabilities.

Mobile Capabilities Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Interface: Approximately 85% of users stated this program has a user-friendly interface with simple implementation procedures and helpful training material.
Customer Support: Precisely 87% of users said E2 Shop System has a resourceful and extremely helpful customer support team.
Performance: Of the users who mentioned overall performance, 57% said it has a robust database and easily tracks every aspect of their organization.
Functionality: Roughly 50% of users that mentioned the system’s functionality found that this solution has a suitable amount of features for their business.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Performance: Nearly 42% of users said the solution experiences glitches and occasionally shuts down, losing the progress of certain tasks.
Functionality: Of the users who discussed accessories, 49% stated the scheduling attribute is clunky, complaining that they have to input the entire serial number of a part in the search tool and the reporting appliance is difficult to master.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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E2 Shop System is a job shop manufacturing program that streamlines production with a seamlessly easy interface and rapid implementation process. Its overall performance is satisfactory, although it experiences the occasional glitches. Its vast amount of features —such as inventory management, quality management, accounting and invoicing amongst others —is helpful in expediting tasks. However, some users found that the reporting, searching and scheduling modules have limitations. The customer support team is knowledgeable and quick to resolve issues. Overall, most users find E2 Shop System a helpful and sophisticated software.

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