TheWorxHub vs Oracle Ambulatory EHR

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Our analysts compared TheWorxHub vs Oracle Ambulatory EHR based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
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Oracle Ambulatory EHR (formerly Cerner Ambulatory) is an electronic health record system designed specifically for outpatient care settings such as physician practices, clinics and ambulatory surgery centers. It excels in digitizing clinical workflows like patient registration, appointment scheduling, billing, claims management and ePrescribing.

It’s particularly strong in clinical documentation, scoring higher than competitors like AdvancedMD and eClinicalWorks, thanks to features that facilitate tasks such as scanning paper documents, electronic signatures and patient reminders?.

Since the platform lacks a substantial volume of user reviews, there isn't enough detailed feedback on user satisfaction or specific experiences. Potential users may need to rely more on case studies, analyst insights and demos to understand how it fits their requirements.

Pricing is customized based on your practice's size and requirements, with no free trial available. Prospective buyers must contact the vendor for a personalized quote.

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Product Insights

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  • Digitize Your Practice: In our analysis, the platform scored 100 for clinical documentation features, more than its competitors like AdvancedMD (88) and eClinicalWorks (89). It truly stands out for:
    • Scanning and storing paper documents as digital files.
    • Allowing patients and practitioners to electronically sign invoices, prescriptions, consent forms and clinical notes.
    • Helping healthcare providers know which immunizations a person needs and has already received.
    • Maintaining and sharing diet plans with patients.
    • Offering suggestions to the healthcare team, like recommending a different treatment option.
    • Advising patients like reminding them to take their medication or schedule a follow-up appointment.
  • Reduce Charting Time: In our analysis, the system scored really well for charting capabilities like creating a new entry for each patient appointment and seeing exactly when it happened, tracking custom measurements like blood sugar levels, sending patients customized questionnaires to gather key health information and easily reviewing lab results.
  • Access Data Remotely: This product shines with its impressive mobile capabilities, earning a standout score of 88 in our analysis. While other solutions like AdvancedMD (62), eClinicalWorks (71) and athenahealth (72) also offer mobile options, this product distinguishes itself by helping you:
    • Send messages to billers, doctors and patients.
    • Access the system via iOS and Android native mobile apps.
    • View, add and update data offline.
    • Capture and upload images and videos via the mobile device.
    • Dictate patient notes using speech-to-text functionality.
  • Prioritize Security and Compliance: This product prioritizes platform security and compliance, achieving a perfect score of 100 in our analysis. It protects sensitive patient data by maintaining detailed audit trails, using strong encryption (FIPS 140-2 compliant), adhering to HIPAA and HITECH regulations, and enabling secure data exchange through FHIR, HL7 and HIE standards.
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  • Maintenance: Organize, plan and track assets, work orders through dashboards.
    • Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
    • Asset Management: Use barcodes to access information on assets and map preventive work needs.
    • Work Order Request Management: Create work orders with details like location, person in charge and more.
    • Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
    • Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
    • Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
  • Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
    • Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
    • Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
    • Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
    • Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
    • Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
  • BioMed: Optimize workflows and synchronize people and systems to provide better care.
    • File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
    • Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
    • Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
    • Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
    • New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
  • Energy Management: Collect and evaluate data to conserve energy consumption.
    • Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
    • Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
    • Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
    • Reports:Access reports, charts and graphs on carbon emission, utility data and more.
    • Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
  • Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
  • Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.
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  • Digital Patient Intake: Enable patients to complete intake forms online before their visit, reducing wait times and administrative burden. Self-service kiosks allow clients to easily check in, verify information and update any changes upon arrival.
  • Video Visits: Conduct secure, face-to-face virtual appointments with clear audio and video, fostering strong patient-provider communication. Capture video visits (with patient consent) for thorough documentation, review and continuity of care.
  • Computer-Assisted Coding: Rely on intelligent algorithms to analyze clinical notes and automatically determine accurate E&M codes to ensure proper reimbursement.
  • Patient Scheduling: Look at what the patient needs, their insurance, their preferences and the doctor's availability to find the best appointment time and location. Coordinate appointments across different clinics and departments, whether you're booking by phone or online. Automatically reach out to patients who need to schedule appointments based on their doctor's orders.
  • Finances: Check insurance and financial information beforehand, so patients don't have to repeat themselves. Give patients an idea of how much their visit will cost with estimates.
  • Patient Financial Activity: Gain a unified view of patients' clinical and financial data to understand expected reimbursements, remaining balances and overall financial performance. Track payments from both patients and health insurance payers, ensuring that all revenue is properly accounted for and no discrepancies arise.
  • Billing: Automatically identify and assign outstanding accounts receivable, reducing the time it takes to get paid for services rendered. Embedded payer rules ensure accurate billing and compliance with payer requirements, helping you maximize reimbursements and reduce claim denials.
  • Referral Management: Share referrals with any doctor or healthcare provider, even if they use a different system. See exactly where each referral is in the process, so nothing gets lost.
  • Population Health Management: Analyze patient data to find areas where they might be missing out on important care. Create care plans tailored to each patient’s needs. Figure out how much care costs and how to make it more affordable.
  • Reporting and Analytics: Send information to other data visualization tools like Tableau and SAP BusinessObjects for in-depth analysis. Generate personalized reports and dashboards to track practice performance.
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Product Ranking

#35

among all
Long Term Care Software

#44

among all
Long Term Care Software

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Analyst Rating Summary

68
79
72
38
38
92
73
82
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Platform Capabilities
Platform Capabilities
Long-term care Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TheWorxHub
Oracle Ambulatory EHR
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 72 38 73 77 72 38 92 82 80 66 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
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33%
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94%
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User Sentiment Summary

Excellent User Sentiment 82 reviews
Good User Sentiment 190 reviews
94%
of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

76%
of users recommend this product

Oracle Ambulatory EHR has a 'good' User Satisfaction Rating of 76% when considering 190 user reviews from 3 recognized software review sites.

n/a
4.1 (16)
4.5 (5)
3.6 (14)
4.7 (76)
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3.8 (160)
5.0 (1)
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Awards

TheWorxHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Oracle Ambulatory EHR and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.
Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.
Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.
Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.
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Enhanced Accessibility: EHRs make patient records accessible in real time, facilitating coordination across healthcare providers and enabling faster decision-making​.
Improved Patient Safety: Features like automated alerts for drug interactions and allergies help reduce medical errors, enhancing overall patient safety​.
Efficient Clinical Workflows: By automating administrative tasks such as billing, scheduling and coding, EHRs can help streamline workflows and free up time for patient care.
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Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.
Data: It’s difficult to import and access data, according to all users citing this aspect.
Reminders: The lack of reminders is a downside according to all reviews on the topic.
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Complex Learning Curve: Some EHR systems are not intuitive, requiring significant training and time to adapt, which can initially disrupt clinical workflows​.
High Implementation and Maintenance Costs: The cost of setting up, maintaining and upgrading EHR systems can be prohibitive, especially for smaller practices​.
Performance Issues: Users frequently report slow system performance, crashes and downtimes, which can affect efficiency and patient care.
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The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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Cerner Ambulatory EHR really shines when it comes to digitizing outpatient care and making clinical workflows smoother. The software is packed with features that cater specifically to ambulatory settings like charting, digital patient intake and lab integration.It’s particularly strong in clinical documentation, scoring top marks compared to competitors like AdvancedMD and eClinicalWorks. This means it’s well-equipped for handling tasks like scanning paper records into digital files, electronically signing documents, and tracking immunizations and diet plans. So, if you’re looking for a solution to streamline administrative tasks and reduce paperwork, the system has you covered.The solution is also pretty flexible in terms of customization. You can adapt templates and workflows to fit your practice’s specific needs, though if you want to go all-in with customization, you might need some help from Cerner’s support team. It’s something to keep in mind, especially for clinics that don’t have a lot of IT resources.Where the product really sets itself apart is in mobile accessibility. You can send messages, access patient data offline and even dictate notes with speech-to-text, all from your mobile device. The score for mobile features is notably higher than competitors like athenahealth, making it a solid choice for practices that need remote access.When it comes to interoperability — basically, how well the software plays with other systems — it’s pretty advanced. It complies with major standards like HL7 and FHIR, which are essential for sharing data with other EHRs.However, it’s not all smooth sailing. The learning curve could be steep, which isn’t uncommon for EHR systems, but it’s something to be aware of if your team isn’t tech-savvy.Plus, you might also experience occasional performance issues like slow loading times or system glitches, which could disrupt daily operations.In a nutshell, Cerner Ambulatory EHR is a great fit for practices looking to digitize and automate their workflows, especially those that prioritize mobile accessibility and data security. Just be prepared for a bit of a learning curve and some investment upfront to get the most out of it.

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