TheWorxHub vs Cantata Health Solutions

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Our analysts compared TheWorxHub vs Cantata Health Solutions based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Cantata Health Solutions Software Tool

Product Basics

The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
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Cantata is a cloud-based software that helps post-acute care facilities improve care delivery. It assists clinics to collaborate and manage patient data to create accurate health plans. It also provides smart electronic health records management for hospitals and care facilities to help them succeed and grow.

With features such as e-prescribing, e-documentation and more, it fulfills the clinical and medical needs of assisted living, independent living and memory care.
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Android
Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

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  • Improve Interoperability: Achieve timely and secure access to patient health data to optimize health care delivery. 
  • Manage Financials: Use medical billing software to track patient care episodes from registration to checkout, keeping records of all services rendered.  
  • Increase Operational Efficiency: Leverage e-prescribing, digital documentation and charting features to free up time for staff to focus on revenue-driven tasks. 
  • Ensure Compliance: Stay updated with industry protocols and health care regulations with regular monitoring of machines and workflows.  
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  • Maintenance: Organize, plan and track assets, work orders through dashboards.
    • Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
    • Asset Management: Use barcodes to access information on assets and map preventive work needs.
    • Work Order Request Management: Create work orders with details like location, person in charge and more.
    • Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
    • Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
    • Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
  • Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
    • Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
    • Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
    • Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
    • Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
    • Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
  • BioMed: Optimize workflows and synchronize people and systems to provide better care.
    • File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
    • Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
    • Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
    • Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
    • New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
  • Energy Management: Collect and evaluate data to conserve energy consumption.
    • Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
    • Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
    • Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
    • Reports:Access reports, charts and graphs on carbon emission, utility data and more.
    • Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
  • Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
  • Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.
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  • Clinical Documentation: Create detailed files of individual patients consisting of medical treatment, medical trials or clinical test reports for doctors to offer quick diagnoses.  
  • Charting: Store complete records of patients’ clinical data such as diagnoses, medications, treatment plans, progress notes and problems. 
  • E-Prescriptions: Generate and send prescriptions quickly and efficiently to pharmacies directly, saving patients valuable time.  
  • Incident Management: Put measures and protocols in place to save data from disaster incidents. Place back up systems to keep daily backups of documentation.  
  • Dashboard: Track and monitor patients’ vitals on an interactive dashboard to make necessary changes to treatment plans if required. 
  • E-Documents: Enable quick document exchange and storage with digital records. Also, update and save details.  
  • Drug Interactions: GIve doctors access to a drug knowledge base to get information about a drug before prescribing. 
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Product Ranking

#35

among all
Long Term Care Software

#50

among all
Long Term Care Software

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Analyst Rating Summary

68
77
72
81
38
86
73
41
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Platform Capabilities
Resident Care
Long-term care Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TheWorxHub
Cantata Health Solutions
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Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 72 38 73 77 72 81 86 41 88 81 0 25 50 75 100
67%
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83%
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17%
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85%
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86%
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14%
67%
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33%
83%
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17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
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53%
67%
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33%
94%
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6%
63%
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37%

User Sentiment Summary

Excellent User Sentiment 82 reviews
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94%
of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

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4.5 (5)
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4.7 (76)
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5.0 (1)
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Awards

TheWorxHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.
Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.
Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.
Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.
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Streamlined Resident Care: Cantata Health Solutions offers features designed to improve resident care coordination and delivery. This includes tools for care planning, medication management, and incident tracking, which can help facilities provide more efficient and effective care to their residents.
Simplified Financial Management: The platform provides tools for managing finances, including billing, accounts receivable, and accounts payable. This can help facilities improve their financial performance and reduce administrative burdens.
Enhanced Regulatory Compliance: Cantata Health Solutions helps facilities comply with state and federal regulations. The platform includes features for tracking resident assessments, care plans, and other required documentation, which can help facilities avoid penalties and maintain their licensure.
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Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.
Data: It’s difficult to import and access data, according to all users citing this aspect.
Reminders: The lack of reminders is a downside according to all reviews on the topic.
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Usability Challenges: Cantata's software can be cumbersome and time-consuming to navigate, especially for facilities with high turnover rates. New staff members often require extensive training to become proficient, impacting efficiency.
Customer Support Concerns: Long wait times and difficulty reaching knowledgeable support representatives have been reported, leading to frustration and delays in resolving critical issues.
Integration Issues: Integrating Cantata with existing systems, such as pharmacy or billing software, can be complex and may require additional customization, potentially increasing implementation costs and timelines.
Reporting Limitations: Generating custom reports or extracting specific data from Cantata may require technical expertise or additional support, hindering data analysis and decision-making processes.
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The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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Cantata Health Solutions, a software solution designed to manage tasks associated with Long Term Care, has received a range of feedback from users over the past year. While some users appreciate the software's comprehensive features and ability to streamline workflows, others have expressed concerns about its complexity and occasional technical issues. Users frequently highlight the software's robust functionality as a key strength. Cantata Health Solutions offers a wide array of features, including resident care management, billing, and financial reporting, which can be helpful for facilities with diverse needs. The software's ability to automate many routine tasks is also seen as a significant advantage, as it can free up staff time and reduce the risk of errors. However, some users find the software's interface to be cumbersome and difficult to navigate, particularly for those with limited technical experience. Additionally, while Cantata Health Solutions offers a high degree of customization, this can also contribute to its complexity, making it challenging for some users to configure the software to their specific requirements. Cantata Health Solutions stands out from its competitors due to its focus on Long Term Care. The software includes specialized features that cater to the unique needs of this sector, such as tools for managing resident assessments, care plans, and medication administration. This focus on Long Term Care can be a significant advantage for facilities that require specialized functionality. However, it also means that Cantata Health Solutions may not be the best fit for facilities that provide a broader range of healthcare services. Overall, Cantata Health Solutions appears to be best suited for larger Long Term Care facilities with dedicated IT staff who can manage the software's complexity and provide support to users. The software's comprehensive features and automation capabilities can be highly beneficial for these facilities, but its complexity may pose challenges for smaller facilities or those with limited IT resources. It is important to note that software capabilities and user experiences can evolve over time, so it's recommended to check for the latest reviews and updates before making a decision.

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