PointClickCare vs Cantata Health Solutions

Last Updated:

Our analysts compared PointClickCare vs Cantata Health Solutions based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

PointClickCare Software Tool
Cantata Health Solutions Software Tool

Product Basics

PointClickCare is a cloud-based integrated solution that helps long-term care practices of all sizes manage revenue cycles and point-of-care documentation while electronically validating patient visits. It simplifies various administrative tasks, including scheduling, billing, care planning and reporting. Businesses can use embedded financial capabilities to receive payments, submit claims and remain compliant.

It helps extended care providers optimize revenue and administrative workflows while managing the complete lifecycle of resident care. Care providers can take prompt decisions with instant insights while sharing them within their network to improve patient support. Features like Integrated billing, care services and administrative processes offer real-time visibility into the entire operation.

read more...
Cantata is a cloud-based software that helps post-acute care facilities improve care delivery. It assists clinics to collaborate and manage patient data to create accurate health plans. It also provides smart electronic health records management for hospitals and care facilities to help them succeed and grow.

With features such as e-prescribing, e-documentation and more, it fulfills the clinical and medical needs of assisted living, independent living and memory care.
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$350/Feature, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhance Patient and Family Communication: Automate timely and relevant communication, fostering stronger patient-provider relationships and improving patient satisfaction.
  • Improve Revenue Management: Check eligibility verification and create workflows for claims management to minimize unpaid claims and reduce manual process. Use an in-built CRM to identify and target high-value referral sources to optimize revenue generation.
  • Reduce Documentation Time: Use electronic patient intake, referral management, medication management, integrated point-of-care documentation, and automated data capture to streamline clinical workflows and improve data accuracy.
  • Streamline Eligibility Verification: Pre-check insurance coverage in real time for multiple patients at a time. Batch-verify eligibility weekly to identify gaps in coverage, giving your staff time to follow up with patients and family members. 
read more...
  • Improve Interoperability: Achieve timely and secure access to patient health data to optimize health care delivery. 
  • Manage Financials: Use medical billing software to track patient care episodes from registration to checkout, keeping records of all services rendered.  
  • Increase Operational Efficiency: Leverage e-prescribing, digital documentation and charting features to free up time for staff to focus on revenue-driven tasks. 
  • Ensure Compliance: Stay updated with industry protocols and health care regulations with regular monitoring of machines and workflows.  
read more...
  • Scheduling: View all staff and patient schedules using a comprehensive and configurable scheduler and calendar. Make changes using a drag-and-drop tool to adjust appointments with extensive filtering capabilities.
  • Automated Care Messaging: Update your patients and their family members about appointments, health reviews and time-sensitive information using push notifications. Automate manual communication outreach and send targeted messages to staff via email, voice messages and texts.
  • Mobile App: Improve your staff’s efficiency by streamlining workflows with Companion, a mobile app that provides access to prioritized task lists, med pass and point of care documentation. Capture and bill unscheduled services remotely and share billing information to improve the accuracy of your documentation and invoicing.
  • CRM: Streamline your admission processes, manage referral sources, track marketing campaigns using digital workflows and integration with referral partners. Access embedded reporting so you can focus on high-value sources.
  • Document Management: Increase efficiency and compliance by electronically capturing all patient care documents and storing them in a centralized, secure location. Use automated tools to store and access documents. Streamline patient intake with auto-populated fields, templates and e-signatures. Access a dashboard with completion statuses and alerts when your patients’ documentation is complete or needs additional data.
  • Eligibility Verification: Save time by checking patient insurance coverage electronically and in batches. Minimize the risks of non payments by identifying potential coverage gaps so you can proactively address them with patients and their family members. Maximize revenue with historical data to identify the ideal mix of patients, so you can screen and accept the most profitable patients.
  • Medication Management: Manage all aspects of the medication lifecycle, including prescribing, dispensing, administration, and Med Pass monitoring with a single workflow. Integrate with pharmacies for streamlined electronic prescribing and refill requests.
  • General Ledger/Account Payable: Streamline your accounting at the end of the fiscal year by managing financial transactions and reports internally and integrating accounts receivable and billing with the clinical module. Review financial performance using embedded reports for GL, AP, 1099 Processing, and bank reconciliation.
read more...
  • Clinical Documentation: Create detailed files of individual patients consisting of medical treatment, medical trials or clinical test reports for doctors to offer quick diagnoses.  
  • Charting: Store complete records of patients’ clinical data such as diagnoses, medications, treatment plans, progress notes and problems. 
  • E-Prescriptions: Generate and send prescriptions quickly and efficiently to pharmacies directly, saving patients valuable time.  
  • Incident Management: Put measures and protocols in place to save data from disaster incidents. Place back up systems to keep daily backups of documentation.  
  • Dashboard: Track and monitor patients’ vitals on an interactive dashboard to make necessary changes to treatment plans if required. 
  • E-Documents: Enable quick document exchange and storage with digital records. Also, update and save details.  
  • Drug Interactions: GIve doctors access to a drug knowledge base to get information about a drug before prescribing. 
read more...

Product Ranking

#2

among all
Long Term Care Software

#50

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

87
77
97
81
92
86
64
41
Show More Show More
Customer RelationshipManagement (CRM)
Resident Care
Long-term care Billing
Resident Care
Long-term care Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

PointClickCare
Cantata Health Solutions
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 97 92 64 95 75 81 86 41 88 81 0 25 50 75 100
83%
0%
17%
83%
0%
17%
92%
0%
8%
85%
0%
15%
60%
0%
40%
20%
0%
80%
93%
0%
7%
86%
0%
14%
50%
0%
50%
83%
0%
17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
67%
0%
33%
81%
0%
19%
63%
0%
37%

User Sentiment Summary

Great User Sentiment 53 reviews
we're gathering data
88%
of users recommend this product

PointClickCare has a 'great' User Satisfaction Rating of 88% when considering 53 user reviews from 4 recognized software review sites.

we're gathering data
4.3 (14)
n/a
4.3 (32)
n/a
5.0 (5)
n/a
5.0 (2)
n/a

Synopsis of User Ratings and Reviews

Easy-To-Use: Reviewers mentioned that the application is user-friendly and offers hassle-free navigation. The charting and EMAR systems are simple to learn and offer color-coded patient bars for better prioritization.
Functionality: It supports EHR, CRM, billing, point of care, accounting and scheduling from one place, said users who talked about the application’s all-in-one functionality.
Intuitive: Users who mentioned this feature said the solution is intuitive making it easy to find reports, monitor dashboards and navigate workflows.
Show more
Streamlined Resident Care: Cantata Health Solutions offers features designed to improve resident care coordination and delivery. This includes tools for care planning, medication management, and incident tracking, which can help facilities provide more efficient and effective care to their residents.
Simplified Financial Management: The platform provides tools for managing finances, including billing, accounts receivable, and accounts payable. This can help facilities improve their financial performance and reduce administrative burdens.
Enhanced Regulatory Compliance: Cantata Health Solutions helps facilities comply with state and federal regulations. The platform includes features for tracking resident assessments, care plans, and other required documentation, which can help facilities avoid penalties and maintain their licensure.
Show more
Implementation: According to reviewers, the setup and implementation can be complex and time-consuming, however, once complete things run smoothly.
Customer Support: Reviewers noted that the system’s customer support is sluggish to respond to queries and issues, they advise visiting their online community platform, Pulse, for insights.
Lags: Some users said that the software encounters errors and lags occasionally, requiring strong internet connectivity to function well.
Show more
Usability Challenges: Cantata's software can be cumbersome and time-consuming to navigate, especially for facilities with high turnover rates. New staff members often require extensive training to become proficient, impacting efficiency.
Customer Support Concerns: Long wait times and difficulty reaching knowledgeable support representatives have been reported, leading to frustration and delays in resolving critical issues.
Integration Issues: Integrating Cantata with existing systems, such as pharmacy or billing software, can be complex and may require additional customization, potentially increasing implementation costs and timelines.
Reporting Limitations: Generating custom reports or extracting specific data from Cantata may require technical expertise or additional support, hindering data analysis and decision-making processes.
Show more

PointClickCare is a comprehensive healthcare solution for long-term and post-acute care providers. It enables users to streamline operations, improve patient care, and enhance financial performance with automation, digitization and workflows. Core functionalities include robust scheduling, comprehensive patient intake, and efficient claims management. Automating tasks like communication, documentation, and eligibility verification free up staff time for patient care.A notable feature is the integration of clinical and financial modules, enabling data-driven decision-making. However, users have reported implementation challenges and issues with customer support. Overall, the platform offers a user-friendly interface and comprehensive functionalities but potential users should carefully evaluate the total cost of ownership, including additional monthly costs for some modules.

Show more

Cantata Health Solutions, a software solution designed to manage tasks associated with Long Term Care, has received a range of feedback from users over the past year. While some users appreciate the software's comprehensive features and ability to streamline workflows, others have expressed concerns about its complexity and occasional technical issues. Users frequently highlight the software's robust functionality as a key strength. Cantata Health Solutions offers a wide array of features, including resident care management, billing, and financial reporting, which can be helpful for facilities with diverse needs. The software's ability to automate many routine tasks is also seen as a significant advantage, as it can free up staff time and reduce the risk of errors. However, some users find the software's interface to be cumbersome and difficult to navigate, particularly for those with limited technical experience. Additionally, while Cantata Health Solutions offers a high degree of customization, this can also contribute to its complexity, making it challenging for some users to configure the software to their specific requirements. Cantata Health Solutions stands out from its competitors due to its focus on Long Term Care. The software includes specialized features that cater to the unique needs of this sector, such as tools for managing resident assessments, care plans, and medication administration. This focus on Long Term Care can be a significant advantage for facilities that require specialized functionality. However, it also means that Cantata Health Solutions may not be the best fit for facilities that provide a broader range of healthcare services. Overall, Cantata Health Solutions appears to be best suited for larger Long Term Care facilities with dedicated IT staff who can manage the software's complexity and provide support to users. The software's comprehensive features and automation capabilities can be highly beneficial for these facilities, but its complexity may pose challenges for smaller facilities or those with limited IT resources. It is important to note that software capabilities and user experiences can evolve over time, so it's recommended to check for the latest reviews and updates before making a decision.

Show more

Screenshots

Top Alternatives in Long Term Care Software


AL Advantage

ALIS

American HealthTech

Cantata Health Solutions

Carecenta

Caremerge

ECP

Eldermark

EpicCare

MatrixCare

Netsmart

Oracle Ambulatory EHR

StoriiCare

TheWorxHub

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings