Netsmart vs Carecenta

Last Updated:

Our analysts compared Netsmart vs Carecenta based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.

The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.
read more...
A cloud-based software, Carecenta helps geriatic homes and care coordinators improve patient outcomes. It allows clinics to optimize workflows and financial reporting to free up time for staff. It offers nine cloud-based workflows and financial management, each tailored to serve specific industries.

With features such as care management, billing and invoicing, claims management, and more, it caters to clinics of all sizes in various niches. It offers several price tiers depending on a clinic’s size and needs.
read more...
$500 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$0
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Patient Outcomes: With more accurate diagnosis and up-to-date patient records comes better patient outcomes. Meaning you can not only better treat patients but keep them returning time after time for new treatments or follow-ups. 
  • Grow Your Practice: A suite of administration features like billing, scheduling and practice administrative tools provide efficient ways to code medical diagnoses for billing and room physicians with the right patients and tools. You can keep patients coming through your practice doors by scheduling follow ups and providing superior quality of care. 
  • Code Diagnoses Easily: Administrators can easily (and often automatically) code diagnosis for billing cycles, and check for coverage under several healthcare institutions, such as Medicare and Medicaid. 
  • Better Record Keeping: Netsmart’s suite of EHR and EMR products turn patient records and healthcare data into portable, actionable documents. Physicians can assess patients quicker, and keep more up-to-date records. 
  • Full Services Suite: Modular or bundled together, you’ll have access to a suite of professional services like IT management, consulting, training, hosting and revenue management. 
  • Process Claims Quickly: The software’s billing and processing features enable you read codes, process Medicare and Medicaid bills and more. 
read more...
we're gathering data
  • Behavioral Health Tools: As populations become more aware of their mental and behavioral health needs, Netsmart’s fully-featured set of behavioral health products can supplement a variety of fractured systems. They come with standard features like notes, charting and coding, as well as advanced features like psychiatric care and case coordination. 
  • Psychiatric Notes: The product comes with preformatted psychiatric and behavioral health notes to better treat their clients. 
  • Case Coordination: Netsmart is built to assist behavioral health specialists — especially caseworkers. It’s got tools for tracking clients, managing budgets and storing important clinical documentation. 
  • Claims Processing: You can easily process Medicare and Medicaid bills and more. 
  • Outcome Tracking: With Netsmart, you can track key outcomes as they relate to patient health, scheduling and billing. This gives you a high-level overview of your practice. 
  • Easily Shareable Data: You can easily transfer customer data from medical charts to behavioral health software and beyond. 
read more...
  • Care Management: Improve patient health by delivering a suite of medical health services.  
  • Billing: Take the heavy lifting off staff’s shoulders by automating the billing process. Accept online payments and generate invoices online to make the process seamless.  
  • Claims Management: Offer medical claim services to patients by providing them with accurate information on benefits. Collect, process and send claims to insurance companies systematically for quick resolutions.  
  • Compliance Management: Monitor and access systems continuously to ensure they are running as per industry standards and regulations.  
  • Clinical Care: Provide one-to-one care to support patients with clinical conditions. Depending on the condition, alot sufficient time for rehabilitation.  
  • Mobile Access: Leverage the cloud architecture by enabling doctors to access patient files and notes remotely.  
  • Patient Data Management: Enter patient information in a single database by aggregating reports and medical histories from different vendors to create a complete patient file.  
read more...

Product Ranking

#7

among all
Long Term Care Software

#37

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

94
72
100
75
100
78
91
36
Show More Show More
Customer RelationshipManagement (CRM)
Long-term care Billing
Scheduling
Platform Capabilities
Resident Care
Scheduling
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Netsmart
Carecenta
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 100 100 91 96 100 75 78 36 79 100 0 25 50 75 100
100%
0%
0%
67%
0%
33%
100%
0%
0%
77%
0%
23%
80%
0%
20%
40%
0%
60%
96%
0%
4%
79%
0%
21%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
33%
0%
67%
94%
0%
6%
88%
0%
12%

User Sentiment Summary

Good User Sentiment 65 reviews
Great User Sentiment 48 reviews
73%
of users recommend this product

Netsmart has a 'good' User Satisfaction Rating of 73% when considering 65 user reviews from 2 recognized software review sites.

82%
of users recommend this product

Carecenta has a 'great' User Satisfaction Rating of 82% when considering 48 user reviews from 2 recognized software review sites.

3.4 (50)
n/a
n/a
4.13 (24)
4.4 (15)
4.1 (24)

Awards

SelectHub research analysts have evaluated Netsmart and concluded it deserves the award for the Best Overall Long Term Care Software available today and earns best-in-class honors for Customer RelationshipManagement (CRM), Long-term care Billing, Scheduling and Platform Capabilities.

Analysts' Pick Award
Customer RelationshipManagement (CRM) Award
Long-term care Billing Award
Scheduling Award
Platform Capabilities Award

SelectHub research analysts have evaluated Carecenta and concluded it earns best-in-class honors for Scheduling.

Scheduling Award

Synopsis of User Ratings and Reviews

Improved Efficiency and Productivity: Netsmart's EHR streamlines workflows, automates tasks, and reduces paperwork, allowing healthcare providers to focus more on patient care and less on administrative duties. The system's user-friendly interface and intuitive design contribute to a smoother user experience, further enhancing efficiency.
Enhanced Patient Care and Safety: Netsmart's EHR promotes better patient care by providing healthcare professionals with easy access to comprehensive patient information, including medical history, medications, allergies, and lab results. This readily available data supports informed decision-making, reduces the risk of errors, and ultimately leads to improved patient outcomes.
Data-Driven Insights and Reporting: Netsmart's EHR offers robust reporting and analytics capabilities, enabling healthcare organizations to gain valuable insights into their operations, identify trends, and make data-driven decisions to improve care quality and efficiency. The system's reporting tools help track key performance indicators, monitor patient progress, and measure the effectiveness of treatment plans.
Show more
we're gathering data
Show more
Usability Issues: Some users find the system's interface to be cumbersome and counterintuitive, leading to a steep learning curve and decreased efficiency.
Technical Problems: Users have reported experiencing frequent glitches, errors, and system crashes, which can disrupt workflows and compromise patient care.
Customer Support: Getting timely and effective assistance from Netsmart's customer support can be challenging, leaving users frustrated and without solutions when they encounter issues.
Show more
we're gathering data
Show more

Netsmart's software suite has sparked a range of opinions among users in the healthcare industry. While some appreciate its comprehensive features and ability to streamline complex workflows, others find its interface cumbersome and point to occasional technical glitches. A notable strength lies in its robust data analytics capabilities, empowering healthcare providers to gain valuable insights into patient populations and treatment outcomes. However, the learning curve associated with mastering the software's intricacies can be steep, particularly for those transitioning from other electronic health record (EHR) systems. Netsmart distinguishes itself by catering specifically to the behavioral health sector, offering specialized tools for managing mental health records, substance abuse treatment, and intellectual and developmental disabilities services. This focus on a niche market allows for a more tailored approach compared to broader EHR solutions. Ultimately, Netsmart appears best suited for larger behavioral health organizations with the resources to invest in training and implementation. Its extensive features and data-driven approach can significantly benefit such organizations, but smaller practices may find it overwhelming or cost-prohibitive.

Show more
we're gathering data
Show more

Screenshots

we're gathering data

Top Alternatives in Long Term Care Software


AL Advantage

ALIS

American HealthTech

Cantata Health Solutions

Carecenta

Caremerge

ECP

Eldermark

EpicCare

MatrixCare

Oracle Ambulatory EHR

PointClickCare

StoriiCare

TheWorxHub

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings