Eldermark vs StoriiCare

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Our analysts compared Eldermark vs StoriiCare based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities.

It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance.
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A care management platform, StoriiCare helps clinics and elderly homes digitize workflows to provide better oversight to management. It centralizes all key information about service providers that reduces errors considerably and saves valuable time otherwise spent on paperwork. Not only care givers but immediate family and friends of patients can monitor treatment and care plans.

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Product Assistance

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24/7 Live Support
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Product Insights

  • Improve Patient Outcomes: Take the heavy lifting off staff’s shoulders and allow them to connect more with patients for better treatment outcomes. 
  • Enhance Communication: Leverage uniform communication systems to keep team members connected and informed about any medical developments.  
  • Increase Quality of Care: Provide on-time treatment and reports to ensure optimum care delivery.  
  • Boost Revenue Cycle: With the suite of tools, enhance patient experiences to pull in more and boost revenue streams. 
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  • Store Information Securely: Create digital profiles for individual patients and store reports and medical prescriptions to keep them secure.  
  • Digitize Workflows: Bid adieu to paper-based processes and save time with automated workflows. Edit, save and send digital files from department to department quickly.  
  • Increase Productivity: Save precious time for staff with digitized workflows. Allocate them to revenue-driven operations to increase the bottom line.  
  • Transfer Data Seamlessly: Export data quickly in the event of emergencies to enable hospital staff to process patient admissions efficiently.  
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  • Sales CRM: Train sales teams to focus and improve consistency in sales efforts. Amplify sales reach to get in touch with prospective clients.
  • Digital Marketing: Generate a consistent lead pipeline and reach targeted audiences in a cost-effective and measurable way.
  • Service Minder EHR: Achieve seamless exchange of information amongst departments. Achieve comprehensive reports on time.
  • Point of Care: Reduce time-consuming paperwork and confirm resident services on demand with one click.
  • Patient Monitoring: Stay updated with patient condition changes in real time.
  • Messaging: Enable residents to communicate with physicians and professional caregivers on an as-needed basis.
  • Risk Management: Detect, identify and curtail risks rapidly. Establish risk management practices to stay a step ahead of risks.
  • Billing: Save time with an automated billing system that tracks and links the POS-approved items directly in the invoice.
  • Financials: Manage cash flow and streamline payroll. Stay on top of all incoming and outgoing payments.
  • Dashboards: Catch visual representations of performance metrics in real time.
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  • Activity Dashboard: Monitor patient vitals, heart rate and medical readings on an interactive dashboard to make quick care decisions.  
  • Appointment Management: Enable patients to book, cancel and reschedule appointments online. Help them save valuable time by skipping queues.  
  • Charting: Assist doctors to provide sound diagnoses and quick consultations with patient files consisting of key clinical and medical data.  
  • Care Plan Management: Create and modify care delivery to patients’ individual needs. Enable patients to participate in their care and make necessary decisions.  
  • Document Management: Collect, edit and save clinical and financial files according to departments and categories for smooth retrieval.  
  • Analytics: Obtain monthly analytics reports to track key data points for improving care delivery. Share analytical reports with administrative staff to make informed decisions.  
  • Clinical Care: Provide care services according to patients’ needs. Further, make appropriate changes to care delivery if needed. 
  • Incident Management: Prepare and place emergency protocols that will keep data and essentials safe and backed up in the event of a calamity.  
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Product Ranking

#29

among all
Long Term Care Software

#34

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

74
76
100
91
43
34
91
91
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Customer RelationshipManagement (CRM)
Mobile Capabilities
Resident Care
Scheduling
Customer RelationshipManagement (CRM)
Mobile Capabilities
Resident Care

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Eldermark
StoriiCare
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 100 43 91 91 75 91 34 91 89 94 0 25 50 75 100
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89%
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89%
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33%
83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
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40%
81%
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User Sentiment Summary

Great User Sentiment 21 reviews
Excellent User Sentiment 46 reviews
88%
of users recommend this product

Eldermark has a 'great' User Satisfaction Rating of 88% when considering 21 user reviews from 1 recognized software review sites.

94%
of users recommend this product

StoriiCare has a 'excellent' User Satisfaction Rating of 94% when considering 46 user reviews from 2 recognized software review sites.

4.4 (21)
4.65 (23)
n/a
4.7 (23)

Awards

SelectHub research analysts have evaluated Eldermark and concluded it earns best-in-class honors for Customer RelationshipManagement (CRM).

Customer RelationshipManagement (CRM) Award

StoriiCare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Resident Care: Eldermark offers tools to manage resident care plans, assessments, and service tracking, promoting efficient care delivery and regulatory compliance.
Enhanced Financial Management: The software facilitates billing, accounts receivable, and financial reporting, improving financial transparency and operational efficiency for long-term care facilities.
Improved Communication and Collaboration: Eldermark's communication features enable staff to share resident information securely, fostering collaboration and care coordination.
Data-Driven Insights: The platform provides reporting and analytics tools, empowering facilities to gain insights into resident care, staffing, and financial performance for informed decision-making.
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Improves Quality of Life: StoriiCare helps care staff gain a deeper understanding of residents, leading to more meaningful interactions and personalized care, which ultimately enhances residents' quality of life.
Reduces Staff Workload: The platform streamlines administrative tasks, such as care planning and documentation, freeing up staff time to focus on direct resident care and engagement.
Increases Family Engagement: StoriiCare facilitates communication and connection between families and their loved ones in care, fostering a sense of involvement and reassurance.
Promotes Person-Centered Care: By capturing residents' life stories, preferences, and needs, StoriiCare empowers care teams to deliver individualized care that respects each resident's unique identity and values.
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Usability Challenges: Users report that Eldermark can be cumbersome and time-consuming to navigate, with a steep learning curve and complex workflows that hinder efficiency. The interface is often described as outdated and clunky, leading to frustration and decreased productivity for staff.
Technical Issues and Bugs: Frequent technical problems, such as system crashes, slow loading times, and data synchronization errors, disrupt operations and compromise data integrity. These issues can lead to billing inaccuracies, care delivery delays, and overall dissatisfaction with the system's reliability.
Limited Customization Options: Eldermark's rigidity in accommodating unique workflows and specific needs of individual facilities can be a significant drawback. The lack of flexibility in tailoring the system to match existing processes often necessitates adapting to the software's limitations rather than the other way around.
Inadequate Customer Support: Users frequently express dissatisfaction with the responsiveness and effectiveness of Eldermark's customer support. Long wait times, difficulty reaching knowledgeable representatives, and unresolved issues contribute to a sense of frustration and lack of confidence in the vendor's ability to provide timely assistance.
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Limited Customization: StoriiCare's pre-built activity templates may not always align with the specific needs and preferences of residents in Long Term Care facilities, potentially limiting engagement and therapeutic benefits.
Technological Challenges: Older adults with cognitive or physical impairments may struggle to use StoriiCare independently, requiring staff assistance and potentially hindering the goal of resident empowerment.
Privacy Concerns: Sharing resident information on a digital platform raises privacy concerns, requiring careful consideration of data security measures and resident consent protocols.
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Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. Ultimately, the decision to implement Eldermark should be based on a thorough assessment of an organization's specific needs, resources, and technological capabilities.

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StoriiCare has carved out a niche for itself in the long-term care software market, offering a unique blend of features that cater specifically to the needs of memory care facilities and those caring for individuals with dementia. Users consistently highlight the platform's person-centered approach as a key strength, praising its ability to go beyond basic care management by fostering meaningful engagement and connection. The life story feature, for instance, allows caregivers to document residents' personal histories, preferences, and interests, creating a rich tapestry of information that can be used to personalize care plans and activities. This focus on individual well-being sets StoriiCare apart from more generic care management systems, which often prioritize administrative tasks over resident engagement. While StoriiCare excels in fostering connection and engagement, some users note that its administrative features, such as billing and payroll, may not be as robust as those found in more comprehensive long-term care software solutions. Additionally, the platform's mobile app functionality has received mixed reviews, with some users finding it less intuitive than the web-based interface. Despite these limitations, StoriiCare's strengths in person-centered care make it an ideal choice for memory care facilities and those providing care for individuals with dementia. Its ability to facilitate meaningful interactions and preserve personal histories can significantly enhance the quality of life for residents and their families, making it a valuable tool for promoting well-being in long-term care settings.

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