Eldermark vs ALIS

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Our analysts compared Eldermark vs ALIS based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities.

It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance.
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ALIS is a health care solution that streamlines the day-to-day activities of elderly clinics. It eliminates tedious paperwork and time-consuming tasks to improve overall care delivery. It provides full eMAR management and drug counting, integrated assessments, family engagement, and more.

With features such as admission management and activity planning, it caters to all telehealth needs of geriatric homes. It also offers third-party integration options to streamline operations.
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Chromebook
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Mobile
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On-Premise
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Product Assistance

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Live Online
Videos
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Documentation
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Knowledge Base
24/7 Live Support
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Product Insights

  • Improve Patient Outcomes: Take the heavy lifting off staff’s shoulders and allow them to connect more with patients for better treatment outcomes. 
  • Enhance Communication: Leverage uniform communication systems to keep team members connected and informed about any medical developments.  
  • Increase Quality of Care: Provide on-time treatment and reports to ensure optimum care delivery.  
  • Boost Revenue Cycle: With the suite of tools, enhance patient experiences to pull in more and boost revenue streams. 
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  • Get Real-Time Visibility: Leverage 75 different alerts to monitor occupancy, staff and resident regulations effectively to optimize processes.  
  • Maintain Data Security: Adhere to HIPAA regulations and create backups in the event of a cloud access issue or system failure.  
  • Increase Productivity: Automate mundane clinical tasks to optimize workflows. Free up time for staff to allocate them to more important tasks at hand.  
  • Eliminate Data Entry Errors: Avoid data entry errors with a centralized resident record management system. Access resident data and emergency packets easily.  
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  • Sales CRM: Train sales teams to focus and improve consistency in sales efforts. Amplify sales reach to get in touch with prospective clients.
  • Digital Marketing: Generate a consistent lead pipeline and reach targeted audiences in a cost-effective and measurable way.
  • Service Minder EHR: Achieve seamless exchange of information amongst departments. Achieve comprehensive reports on time.
  • Point of Care: Reduce time-consuming paperwork and confirm resident services on demand with one click.
  • Patient Monitoring: Stay updated with patient condition changes in real time.
  • Messaging: Enable residents to communicate with physicians and professional caregivers on an as-needed basis.
  • Risk Management: Detect, identify and curtail risks rapidly. Establish risk management practices to stay a step ahead of risks.
  • Billing: Save time with an automated billing system that tracks and links the POS-approved items directly in the invoice.
  • Financials: Manage cash flow and streamline payroll. Stay on top of all incoming and outgoing payments.
  • Dashboards: Catch visual representations of performance metrics in real time.
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  • Admission Management: Ensure seamless patient entry through online form submissions and quick record scanning.  
  • Billing: Optimize the billing process with automated invoices and online payments. Quick payment processing also helps patients save valuable time.  
  • Care Plan Management: Offer personalized and targeted care to build a working plan, providing patients the best care possible.  
  • Activity Planning: Evaluate residents’ medical details to organize different types of activities according to their needs.  
  • Lead Management: Generate leads to grow the practice efficiently. Add value to the practice to attract more patients through marketing events. 
  • Medication History: Organize, update and store the medical history of individual patients in a centralized repository accessible to doctors and selective staff.  
  • Staff Management: Streamline conflict management, training and staff allocation. Stay on top of staff activities to move them around as per requirements.  
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Product Ranking

#29

among all
Long Term Care Software

#32

among all
Long Term Care Software

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Analyst Rating Summary

74
72
100
56
43
58
91
27
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Eldermark
ALIS
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 100 43 91 91 75 56 58 27 84 81 0 25 50 75 100
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80%
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80%
89%
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11%
82%
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18%
67%
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33%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
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53%
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40%
81%
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19%
81%
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User Sentiment Summary

Great User Sentiment 21 reviews
Excellent User Sentiment 83 reviews
88%
of users recommend this product

Eldermark has a 'great' User Satisfaction Rating of 88% when considering 21 user reviews from 1 recognized software review sites.

95%
of users recommend this product

ALIS has a 'excellent' User Satisfaction Rating of 95% when considering 83 user reviews from 2 recognized software review sites.

4.4 (21)
4.44 (16)
n/a
4.8 (67)

Awards

SelectHub research analysts have evaluated Eldermark and concluded it earns best-in-class honors for Customer RelationshipManagement (CRM).

Customer RelationshipManagement (CRM) Award

ALIS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Resident Care: Eldermark offers tools to manage resident care plans, assessments, and service tracking, promoting efficient care delivery and regulatory compliance.
Enhanced Financial Management: The software facilitates billing, accounts receivable, and financial reporting, improving financial transparency and operational efficiency for long-term care facilities.
Improved Communication and Collaboration: Eldermark's communication features enable staff to share resident information securely, fostering collaboration and care coordination.
Data-Driven Insights: The platform provides reporting and analytics tools, empowering facilities to gain insights into resident care, staffing, and financial performance for informed decision-making.
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Reduced Anxiety: Users appreciate the peace of mind knowing their loved ones can quickly call for help, reducing worry about potential falls or emergencies.
Increased Independence: The system empowers individuals to maintain their independence by providing a safety net, allowing them to move more freely within their homes.
Improved Communication: ALIS facilitates clear and direct communication with caregivers or emergency services, streamlining assistance when needed.
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Usability Challenges: Users report that Eldermark can be cumbersome and time-consuming to navigate, with a steep learning curve and complex workflows that hinder efficiency. The interface is often described as outdated and clunky, leading to frustration and decreased productivity for staff.
Technical Issues and Bugs: Frequent technical problems, such as system crashes, slow loading times, and data synchronization errors, disrupt operations and compromise data integrity. These issues can lead to billing inaccuracies, care delivery delays, and overall dissatisfaction with the system's reliability.
Limited Customization Options: Eldermark's rigidity in accommodating unique workflows and specific needs of individual facilities can be a significant drawback. The lack of flexibility in tailoring the system to match existing processes often necessitates adapting to the software's limitations rather than the other way around.
Inadequate Customer Support: Users frequently express dissatisfaction with the responsiveness and effectiveness of Eldermark's customer support. Long wait times, difficulty reaching knowledgeable representatives, and unresolved issues contribute to a sense of frustration and lack of confidence in the vendor's ability to provide timely assistance.
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System Limitations: Users express frustration with the system's limitations, such as the inability to customize reports or the lack of integration with other healthcare systems.
User Interface: The user interface is often criticized for being unintuitive and difficult to navigate, particularly for users with limited technical proficiency. This can lead to decreased efficiency and increased frustration for staff members who rely on the system daily.
Technical Issues: Users report experiencing frequent technical issues, including system crashes, slow loading times, and data errors. These issues can disrupt workflows and compromise the quality of care provided to residents.
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Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. Ultimately, the decision to implement Eldermark should be based on a thorough assessment of an organization's specific needs, resources, and technological capabilities.

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Is ALIS the real Mc Coy for long-term care? Recent user reviews suggest that ALIS is a strong contender in the long-term care software market, particularly for its ease of use and robust reporting capabilities. Users praise its intuitive interface, which even those with limited computer experience find easy to navigate. The software's reporting functions are also highly regarded, allowing users to quickly and efficiently extract specific information without needing to manually comb through individual records. One user even shared an anecdote about a time when room numbers in the system suddenly became incorrect. They contacted support and the issue was resolved by the afternoon, highlighting the responsiveness and efficiency of the ALIS support team. However, ALIS is not without its drawbacks. Some users have pointed out that certain features seem better suited for other healthcare settings and not specifically tailored for assisted living. Terminology within the software has also been a point of contention, with some users finding it confusing or not aligned with industry-standard definitions. While ALIS boasts a comprehensive suite of features, its care plan functionality has been criticized for being overly time-consuming. Despite these criticisms, the overall sentiment towards ALIS is positive, with users emphasizing its user-friendliness and powerful reporting tools as major advantages. ALIS appears to be best suited for organizations that prioritize ease of use and need to generate detailed reports quickly. Its intuitive design makes it accessible to staff members with varying levels of technical expertise, while its robust reporting capabilities streamline administrative tasks and provide valuable insights into resident care. However, organizations with very specific terminology requirements or those seeking a highly streamlined care planning process might find ALIS less ideal.

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