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ECP vs American HealthTech

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Our analysts compared ECP vs American HealthTech based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
ECP Software Tool
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American HealthTech Software Tool
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Product Basics

Analyst Rating

66 Detailed Analysis

User Sentiment

Excellent User Sentiment (36 Reviews)

Analyst Rating

77 Detailed Analysis

User Sentiment

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( Reviews)
ECP is an electronic medication, health record and clinical charting software for extended care communities. It supports customizable assessments to plan care, reporting and compliance. It connects pharmacy modules to an interface, improving productivity, compliance and care. It helps with community vs. apartment assisted living, group homes, independent living and more. Its pharmacy interface updates medication details, asks questions, records vitals and documents follow-ups. It also gives access to review and audit history and output reports.

Its health records have pre-built resident assessment, document and chart activity, task lists, and access management for analysis and history. The pharmacy interface with assisted living facilities lets users classify refills, changes, new orders and discontinues. Further, it provides sales and marketing support to increase revenue and customers.
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American HealthTech provides end-to-end solutions for extended care centers to mitigate clinical documentation issues. It provides RCM capabilities to alleviate time-consuming and stagnant processes, enabling clinics to provide better care and increase productivity.

With features such as charting, billing and more, it offers clinics a way out of time-consuming tasks to focus entirely on care delivery.
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Product Assistance

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Product Insights

  • Enhance Mobility: Access files, schedules, appointment catalogues and billing details at any time from anywhere.
  • Increase Focus on Patients: Improve patient satisfaction manifold by allocating adequate staff. With automated processes, staff have free time to focus on more pressing matters.
  • Streamline Workflows: Allow staff to use and learn the intuitive and user-friendly interface to make changes on their own.
  • Maximize ROI: Increase the practice’s revenue over time. Streamline workflows and mundane tasks to free up the staff’s time, allowing them to perform vital functions.
  • Reduce No-Shows: With automated workflows and adequate staff to take care of all needs of individual patients, face a considerable reduction of no-shows.
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  • Increase Productivity: Optimize workflows to better suit the needs of the clinic. Free up time for doctors to attend to more patients.  
  • Access Data Quickly: Leverage a web-based interface to access data remotely and deliver necessary files to respective departments.  
  • Streamline Daily Tasks: With daily mundane tasks integrated into a unified system, free up time for staff to focus on important tasks.  
  • Analyze Admissions: Keep necessary information about residents close to staff to avoid any delays in patient admissions.  
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  • eMAR: Seamlessly integrate with pharmacies to reduce medication errors and time spent reviewing orders.
  • Instant Notifications: Receive instant notifications on medication delays. Staff can record necessary vitals through automated safeguards to reduce errors.
  • Risk Mitigation: Reduce human error related to prescription administration and medication counts with eMAR.
  • Resident-Centric Leads: Equip caregivers to stay on top of leads in the vicinity. Collect and store information regarding a lead before engaging.
  • ECP: Access an intuitive user interface on Windows desktops, laptops, tablets and phones, as well as Android and iOS tablets and phones.
  • EHR Support: Quickly transition from assessment to care plan while using customizable care levels.
  • Assessment and Care Plan: Conduct assessments to readily customize care plans and daily task lists according to the patients' needs.
  • Audits: Customize filters to detect missed charting, refused care and charting details.
  • Care Plan Deviation: Enable caregivers to note care levels and minutes of care given to calculate the residents' fees.
  • Maintenance: Stay up to date with building maintenance, housekeeping tasks and general community duties. Maintenance staff can create order or repair requests quickly.
  • Reports: Utilize a myriad of state-specific, data-driven reports, resident assessments and a report editor to prepare company-specific reports. Convert existing paper forms into electronic processes using a custom report editor.
  • Billing: Automate the billing process by assigning expenses and creating invoices at the time of service. Keep track of all the billable items and add recurring charges automatically.
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  • Charting: Access clinical documentation, physician notes and staff notes from the comfort of your home. Quickly access charts remotely and reserve more time to make decisions.  
  • Billing & Invoicing: Automate billing processes with online invoice generation and card payments. Encourage patients to make transactions remotely and avoid queues.  
  • Claims Management: Accept, process and send claims to insurance agents and companies directly. Expedite the entire claims process with online forms.  
  • EMR & EHR: Digitize patient files to enable swift exchange between departments. Enable physicians to access medical records more quickly than before. 
  • Incident Management: Plant strategies beforehand to mitigate sudden incidents that disrupt care delivery.  
  • Patient Records Management: Record, update and store patient files in a centralized location to provide physicians and selected staff access.  
  • Medication History: Update lab reports, new prescriptions and doctors’ notes to patients’ medical files seamlessly to keep everything up to date.  
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Product Ranking

#3

among all
Long Term Care Software

#39

among all
Long Term Care Software

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Analyst Rating Summary

66
77
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27
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Resident Care
Platform Capabilities
Long-term care Billing
Resident Care

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ECP
American HealthTech
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 81 41 64 96 63 75 86 27 86 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

27%
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User Sentiment Summary

Excellent User Sentiment 36 reviews
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95%
of users recommend this product

ECP has a 'excellent' User Satisfaction Rating of 95% when considering 36 user reviews from 2 recognized software review sites.

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4.9 (9)
n/a
4.7 (27)
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Awards

ECP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Customer Support: About 87.5% of users reported that ECP representatives provided adequate support. Furthermore, accessing support options is easy and customer care agents reply quickly.
Ease of Use: Users noted that the interface is user-friendly and easy to navigate. As noted by about 97% users, no additional coding knowledge is required to use the application.
Deployment and Implementation: About 80% of users report that the vendor provides additional support to customers and streamline the installation process.
Reporting: As noted by 80% of the users, the platform’s interactive reporting helps them to keep track of medicine inventory.
Web/Mobile Accessibility: About 88% of users report that it is easy to access remotely.
Value for Money: Of the users who discuss ease of use, about 98% noted that the application implements their current workflow seamlessly, streamlines day-to-day activities and tracks medical inventories for availability of medicines.
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Easy to Use: American HealthTech has a user-friendly interface that is straightforward and easy to navigate, even for those who are not tech-savvy. The system is designed to be intuitive, with clear instructions and helpful prompts that guide users through the process.
Comprehensive Features: American HealthTech offers a wide range of features that are specifically designed to meet the needs of long-term care facilities. These features include resident care management, billing and financial management, and reporting and analytics. The system also includes tools for managing staff, scheduling, and compliance.
Improved Efficiency: American HealthTech can help to improve efficiency in long-term care facilities by automating many tasks that are typically done manually. This can free up staff time so that they can focus on providing quality care to residents. The system can also help to reduce errors and improve accuracy.
Enhanced Communication: American HealthTech can help to improve communication between staff, residents, and families. The system includes tools for sharing information, such as care plans, medication lists, and progress notes. This can help to ensure that everyone is on the same page and that residents are receiving the best possible care.
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Alert Functionality: About 60% of regular users mentioned the absence of alerts when their customer posts questions. They felt that an alert feature should be introduced to streamline the process for them to revert to the end users.
Care plans: About 99% of reviewers have pointed out the difficulty in understanding the solution’s care plans.
Speed and Performance: While 87% users praised the data visualization and ease of use, 80% of them noticed that the application crashes from time to time. Users felt that the software mostly hangs when there is a network failure.
Training: Regarding training services, 58% of users gave positive feedback. However, the other 41% of reviewers faced challenges while using some of the features.
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Limited Customization: The platform's rigidity can pose challenges for facilities with unique workflows or specialized care requirements, potentially hindering efficiency and care delivery.
Usability Issues: Navigating the platform's interface can be cumbersome due to its complexity, leading to a steeper learning curve for staff and potential inefficiencies in daily operations.
Customer Support Concerns: Some users have reported challenges in obtaining timely and effective assistance from American HealthTech's customer support, which can be crucial for addressing urgent technical issues or clarifying functionalities.
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ECP is a web-based solution that streamlines day-today-tasks of caregivers. Most users felt that the system offers all the tools and features they require to run their practices smoothly. In addition, the app is easy to use and users found it straightforward to navigate through the different services and options. Users have also pointed out that it offers remote connectivity which has helped them to provide their services while not present at the office. However, some users felt that the care plans option was not satisfactory as the learning curve was steep. Also, the system froze in the event of an internet outage that caused the users downtime.

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American HealthTech's software, designed to manage tasks in Long Term Care facilities, has received a range of feedback from users over the past year. While some appreciate its comprehensive features and ability to streamline administrative processes, others have expressed concerns about its complexity and occasional glitches. Users frequently highlight the software's robust functionality as a key strength. The platform offers a wide array of tools for managing resident care, billing, and staff scheduling, which can be particularly beneficial for larger facilities with complex needs. However, this extensive functionality can also be a drawback, as some users find the software's interface to be overwhelming and difficult to navigate. Additionally, while American HealthTech offers a mobile app, some users report that it lacks the full functionality of the desktop version, limiting its usefulness for staff on the go. Despite these challenges, American HealthTech remains a popular choice in the Long Term Care software market due to its comprehensive features and ability to integrate with other healthcare systems. The software is particularly well-suited for larger facilities with dedicated IT staff who can provide support to users and troubleshoot any technical issues that may arise. For smaller facilities or those with limited IT resources, a more user-friendly and intuitive solution may be a better fit.

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Screenshots

Top Alternatives in Long Term Care Software

AL Advantage
ALIS
American HealthTech
Cantata Health Solutions
Carecenta
Caremerge
Eldermark
EpicCare
MatrixCare
Netsmart
Oracle Ambulatory EHR
PointClickCare
StoriiCare
TheWorxHub

Head-to-Head Comparison

ECP VS AL Advantage
ECP VS ALIS
ECP VS American HealthTech
ECP VS Cantata Health Solutions
ECP VS Carecenta
ECP VS Caremerge
ECP VS Eldermark
ECP VS EpicCare
ECP VS MatrixCare
ECP VS Netsmart

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