ECP vs AL Advantage

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Our analysts compared ECP vs AL Advantage based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ECP is an electronic medication, health record and clinical charting software for extended care communities. It supports customizable assessments to plan care, reporting and compliance. It connects pharmacy modules to an interface, improving productivity, compliance and care. It helps with community vs. apartment assisted living, group homes, independent living and more. Its pharmacy interface updates medication details, asks questions, records vitals and documents follow-ups. It also gives access to review and audit history and output reports.

Its health records have pre-built resident assessment, document and chart activity, task lists, and access management for analysis and history. The pharmacy interface with assisted living facilities lets users classify refills, changes, new orders and discontinues. Further, it provides sales and marketing support to increase revenue and customers.
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AL Advantage is an assisted living module that supports clinical and care quality. It is cloud based and provides a secure environment for both off-site and on-site deployment. It helps reduce errors and duplicate entries by facilitating data flow from resident data to reports, forms and key functions. It supports state-compliant and automated resident assessments, incident reports, face sheets, service plans and more. Its integrated processes enable billing, ensure compliance and improve communications. Its scheduling module supports resident bathing, laundry and medication, freeing up care providers to focus on residents.

Its customizable care labels ensure cost recovery. Organizations pay for active residents only. It tracks absentees and does not require upgrade costs and software maintenance. It eliminates inefficiencies by eliminating paper files and documents.
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Windows
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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24/7 Live Support

Product Insights

  • Enhance Mobility: Access files, schedules, appointment catalogues and billing details at any time from anywhere.
  • Increase Focus on Patients: Improve patient satisfaction manifold by allocating adequate staff. With automated processes, staff have free time to focus on more pressing matters.
  • Streamline Workflows: Allow staff to use and learn the intuitive and user-friendly interface to make changes on their own.
  • Maximize ROI: Increase the practice’s revenue over time. Streamline workflows and mundane tasks to free up the staff’s time, allowing them to perform vital functions.
  • Reduce No-Shows: With automated workflows and adequate staff to take care of all needs of individual patients, face a considerable reduction of no-shows.
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  • Improve Care Quality: Ramp up the quality of care with resident assessments and charting features and empower physicians to provide more accurate diagnoses. 
  • Engage Patients: Enable patients to participate in their care process by contacting physicians and looking up medical records directly. 
  • Accessibility: Access data from anywhere at any time with just an internet connection and a laptop. 
  • Increase Productivity: Automate diagnostic processes to help physicians attend to more patients daily. Leverage tools to take care of billing and reporting functions. 
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  • eMAR: Seamlessly integrate with pharmacies to reduce medication errors and time spent reviewing orders.
  • Instant Notifications: Receive instant notifications on medication delays. Staff can record necessary vitals through automated safeguards to reduce errors.
  • Risk Mitigation: Reduce human error related to prescription administration and medication counts with eMAR.
  • Resident-Centric Leads: Equip caregivers to stay on top of leads in the vicinity. Collect and store information regarding a lead before engaging.
  • ECP: Access an intuitive user interface on Windows desktops, laptops, tablets and phones, as well as Android and iOS tablets and phones.
  • EHR Support: Quickly transition from assessment to care plan while using customizable care levels.
  • Assessment and Care Plan: Conduct assessments to readily customize care plans and daily task lists according to the patients' needs.
  • Audits: Customize filters to detect missed charting, refused care and charting details.
  • Care Plan Deviation: Enable caregivers to note care levels and minutes of care given to calculate the residents' fees.
  • Maintenance: Stay up to date with building maintenance, housekeeping tasks and general community duties. Maintenance staff can create order or repair requests quickly.
  • Reports: Utilize a myriad of state-specific, data-driven reports, resident assessments and a report editor to prepare company-specific reports. Convert existing paper forms into electronic processes using a custom report editor.
  • Billing: Automate the billing process by assigning expenses and creating invoices at the time of service. Keep track of all the billable items and add recurring charges automatically.
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  • Admissions Management: Leverage patient data and streamline correspondence through automation.
  • Custom Care Levels: Create customized data sheets of patient care to stay on top of residents’ care costs.
  • Charting: Track care needs of individual patients through resident charting. Edit or add new entries and search records by date, topic or keywords.
  • Community Snapshot: Provide essential pointers regarding key clinical care metrics, links to reports and detailed data to team members for efficient patient monitoring.
  • Status Reports: Obtain regular status reports of individual residents to stay updated on day-to-day activities.
  • Role-Based Access: Regulate access for community and regional management, system administrators and standard users.
  • Resident Assessments: Carry out periodic assessments to stay updated on residents’ needs. Organize care systematically and on time.
  • Staff Scheduling: Send employee schedules electronically. Edit old schedule templates and make necessary adjustments quickly.
  • Event/Activities Planning: Organize activities and events to allow patients to connect and collaborate with each other.
  • Resident Face Sheet: Prepare individual data profiles of residents based on all relevant data for caregivers, medical teams and support staff.
  • Resident Management: Take care of each and every need of residents from bathing schedules to food schedules.
    • Diet Tracking: Obtain detailed data reports regarding patients’ food preferences. Organize food items and update care professionals periodically.
    • Medication: Add and update medication, PRN lists, physician’s orders and emergency info in patient profiles.
    • Bathing: Get ready-made bathing schedules from patient profiles. Track bathing schedules of each patient.
    • Laundry: Keep track of days and shifts scheduled for laundry and provide checklists to individual patients.
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Product Ranking

#3

among all
Long Term Care Software

#27

among all
Long Term Care Software

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Analyst Rating Summary

66
72
81
100
41
45
64
0
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Resident Care
Customer RelationshipManagement (CRM)
Resident Care
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ECP
AL Advantage
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 81 41 64 96 63 100 45 0 93 72 0 25 50 75 100
83%
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17%
100%
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38%
0%
62%
46%
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54%
60%
0%
40%
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0%
100%
96%
0%
4%
93%
0%
7%
67%
0%
33%
67%
0%
33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

27%
0%
73%
47%
0%
53%
63%
0%
37%
88%
0%
12%

User Sentiment Summary

Excellent User Sentiment 36 reviews
Great User Sentiment 162 reviews
95%
of users recommend this product

ECP has a 'excellent' User Satisfaction Rating of 95% when considering 36 user reviews from 2 recognized software review sites.

86%
of users recommend this product

AL Advantage has a 'great' User Satisfaction Rating of 86% when considering 162 user reviews from 3 recognized software review sites.

4.9 (9)
4.1 (8)
n/a
4.32 (77)
4.7 (27)
4.3 (77)

Awards

ECP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated AL Advantage and concluded it earns best-in-class honors for Customer RelationshipManagement (CRM).

Customer RelationshipManagement (CRM) Award

Synopsis of User Ratings and Reviews

Customer Support: About 87.5% of users reported that ECP representatives provided adequate support. Furthermore, accessing support options is easy and customer care agents reply quickly.
Ease of Use: Users noted that the interface is user-friendly and easy to navigate. As noted by about 97% users, no additional coding knowledge is required to use the application.
Deployment and Implementation: About 80% of users report that the vendor provides additional support to customers and streamline the installation process.
Reporting: As noted by 80% of the users, the platform’s interactive reporting helps them to keep track of medicine inventory.
Web/Mobile Accessibility: About 88% of users report that it is easy to access remotely.
Value for Money: Of the users who discuss ease of use, about 98% noted that the application implements their current workflow seamlessly, streamlines day-to-day activities and tracks medical inventories for availability of medicines.
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Functionality: It provides all the necessary tools and features to run medical practices efficiently, according to 77% of users.
Ease of Use: According to 84% of users, the software has an intuitive user interface that helps one to navigate seamlessly.
Reporting: About 72% of users mentioned that the reporting feature is quick and efficient, simplifying report generation.
Training: Regarding this feature, approximately 82% of users said that the learning curve of the solution is flat and it is easy to get up and running in a few hours.
Support: According to 99% of users, customer support is very responsive and quick to fix issues.
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Alert Functionality: About 60% of regular users mentioned the absence of alerts when their customer posts questions. They felt that an alert feature should be introduced to streamline the process for them to revert to the end users.
Care plans: About 99% of reviewers have pointed out the difficulty in understanding the solution’s care plans.
Speed and Performance: While 87% users praised the data visualization and ease of use, 80% of them noticed that the application crashes from time to time. Users felt that the software mostly hangs when there is a network failure.
Training: Regarding training services, 58% of users gave positive feedback. However, the other 41% of reviewers faced challenges while using some of the features.
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Data visualization: The product features and icons are placed in a haphazard manner, which makes it difficult for the user to find some of the icons, according to 67% of users.
Sharing and Collaboration: According to 84% of users who reviewed this con, the application is incompatible with existing systems such as QuickMAR.
Performance: About 62% of users who mentioned speed and performance said that the solution becomes inaccessible in an event of internet failure.
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ECP is a web-based solution that streamlines day-today-tasks of caregivers. Most users felt that the system offers all the tools and features they require to run their practices smoothly. In addition, the app is easy to use and users found it straightforward to navigate through the different services and options. Users have also pointed out that it offers remote connectivity which has helped them to provide their services while not present at the office. However, some users felt that the care plans option was not satisfactory as the learning curve was steep. Also, the system froze in the event of an internet outage that caused the users downtime.

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AL Advantage provides high rated features and functionalities such as reporting, charting and patient assessments. It has an intuitive user interface and responsive customer support. However, it does get stuck in case of internet failure causing considerable downtime. Finally, it is a good option for medical clinics that fall under its industry specialities.

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Screenshots

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