Caremerge vs GEHRIMED

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Our analysts compared Caremerge vs GEHRIMED based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

GEHRIMED Software Tool

Product Basics

Caremerge is a family communication, resident engagement, health records and medication administration records system for extended care and senior living facilities. It supports calendar hub, family coordination, resident app, voice capabilities and community signage capabilities. It helps manage independent and assisted living facilities, memory care establishments and continuing care retirement communities. The software synchronizes clinical and wellness efforts, manages workflow before a patient is admitted, and addresses family expectations.

It provides crisis communication, community and family engagement, a digital display, Alexa integration, a print shop, chronic care management, and more. Its partnership with Spiro100 gives older adults access to wellness videos, helping them remain active. It has an integrated programming and communications module, helping manage care units.
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GEHRIMED, the flagship product of Geriatric Practice Management, Corp. (GPM), supports post-acute and extended care practices and facilities. Its community-oriented charting tools, messaging module and clinical documentation support patient care. It is cloud-based, ONC certified and HIPAA compliant. It also maintains data backups in real time and can be used on iPads and desktops.

Its intuitive dashboards, customizable templates, e-faxing, face sheets, MIPS dashboard and RVU basics improve workflows, efficiency and care delivery. It also includes translations of voice to notes, e-prescription, facility integrations, quality reporting and billing support.
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Product Assistance

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Product Insights

  • Centralize Clinical Tasks: Leverage integrated assessments, plans and ADLs (activities of daily living) to streamline care planning for patients and deliver better care.  
  • Stay Complaint: With real-time RX integration and regular inspection of devices and machines, remain compliant with health care regulations.  
  • Improve Reporting: Stay up to date with all process improvements and assessments through incident reporting.  
  • Streamline Documentation: Document ADLs with a point-of-care app to optimize workflows and productivity. 
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  • Automate Paper-Based Processes: Automate time-consuming, mundane paper-based processes and improve efficiency. 
  • Increase Operational Efficiency: Focus on providing better care quality to help physicians attend to more patients daily. Automate billing and time-consuming processes to unclog workflows and operate better. 
  • Improve Quality of Care: Analyze patient data, health patterns and patient files to provide accurate diagnoses and proper treatment. Free up time for staff to provide a better experience to patients. 
  • Enable Interoperability: Streamline workflows with reporting tools and a user-friendly interface, enabling doctors to provide better care.  
  • Share Medical Documents: Share important patient files and encounter notes digitally with any member of the clinic.  
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  • Care Plan Management: Enhance patient care with electronic care plans shared with patients, families and providers.
  • Event/Activities Planning: Engage patients and entire communities by planning activities and events to maintain patient activity and satisfaction.
  • Incident Management: Restore normal service operations as quickly as possible and minimize the impact on business operations after unforeseen issues to ensure smooth customer collaboration.
  • Lead Management: Track customers details and sales details, profit graphs, call records, emails, and all necessary activities to close leads.
  • Medication History: Share entire medical histories with patients, including past doctor visits and prescribed medicines.
  • Patient & Family Engagement: Enable staff to communicate seamlessly with patients and family members.
  • Work Order Management: Simplify and control work order management through order activation, assignment and distribution.
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  • Specific Templates: Save valuable time by capturing required information using built-in and customizable encounter note templates.
  • Scheduling: Avoid conflicts and delays by managing patient visits, employee shifts and other important tasks.
  • Automated Encounter Delivery: Share patient encounters with teams digitally and move documents to specific locations as per needs.
  • Real-Time MIPS Dashboard: Keep track of progress and get a visual representation of metrics through an interactive dashboard.
  • RVU Dashboard: Stay updated with employee productivity and track data points in a relative value unit dashboard.
  • Patient Records Management: Collect and organize patient profiles with details about past doctor visits and medications.
  • Integrations: Get several integrations that streamline physician, nurse and facility staff jobs.
    • Billing: Stay on top of an organization’s revenue cycle. Dispatch invoices and track payments digitally.
    • E-Faxing: Automate administrative operations and share documents with teams while drafting.
    • E-Prescriptions: Provide automatic prescriptions after evaluating patient profiles and medication histories.
  • Cloud-Based: Access real-time records anywhere and at any time.
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Product Ranking

#13

among all
Long Term Care Software

#28

among all
Long Term Care Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 72 65 91 93 84 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 10 reviews
Great User Sentiment 42 reviews
92%
of users recommend this product

Caremerge has a 'excellent' User Satisfaction Rating of 92% when considering 10 user reviews from 1 recognized software review sites.

88%
of users recommend this product

GEHRIMED has a 'great' User Satisfaction Rating of 88% when considering 42 user reviews from 2 recognized software review sites.

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4.38 (21)
4.6 (10)
4.4 (21)

Awards

Caremerge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Improved Communication and Collaboration: Caremerge facilitates seamless communication among staff, residents, and families, ensuring everyone is well-informed and connected. The platform offers various communication tools, such as messaging, announcements, and calendars, to keep everyone in the loop.
Enhanced Care Coordination: Caremerge streamlines care coordination by providing a centralized platform for care plans, assessments, and progress tracking. This feature enables caregivers to efficiently manage resident care and make data-driven decisions.
Increased Family Engagement: Caremerge promotes family involvement in resident care by offering a family portal where they can access information, communicate with staff, and participate in care planning. This increased engagement fosters a sense of community and support for residents.
Streamlined Operations: Caremerge helps long-term care facilities optimize their operations by automating tasks, reducing paperwork, and improving efficiency. The platform offers features such as electronic health records, billing management, and staff scheduling, which can save time and resources.
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Ease of Use: The application received praises for its ease of use, according to 99% of users.
Functionality: According to 85% of users who reviewed this pro, the software provides convenient notes delivery to facilities, patient census by facility, portability and voice recognition for text-to-speech notes.
Sharing & Collaboration: About 80% of users said that the solution seamlessly implemented in existing workflows and enables communication across the organization.
Support: Regarding this feature, approximately 84% of users said that customer care representatives are resourceful and provide quick solutions to issues.
Cost: According to 67% of users who reviewed this, the pricing of the software is reasonable and there are no implementation charges.
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Usability Challenges: The platform's interface can be confusing and difficult to navigate for both staff and residents, especially those with limited technological experience. The complexity of the system can lead to a steep learning curve and frustration among users.
Technical Issues: Users have reported experiencing various technical problems, such as software glitches, system crashes, and slow loading times. These issues can disrupt workflows, hinder communication, and negatively impact the overall user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Caremerge's customer support. Long wait times, unresolved issues, and a lack of clear communication can exacerbate frustrations and hinder problem resolution.
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Data Visualization: About 60% of users said that icons feel clustered and lack customization options.
Reporting: According to 58% of users, the reporting feature is not intuitive and reports cannot be customized.
Accessibility: The platform gets stuck and becomes non-responsive in an event of internet failure, according to 95% of users.
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Caremerge has established itself as a prominent player in the long-term care software market, offering a comprehensive suite of tools designed to streamline operations and enhance resident care. User feedback from the past year highlights both the strengths and weaknesses of the platform, providing valuable insights for potential adopters. Caremerge is often praised for its user-friendly interface and intuitive design, making it accessible to staff members with varying levels of technical expertise. The platform's robust communication features, including secure messaging and video conferencing, facilitate seamless collaboration among care teams, residents, and families. Additionally, Caremerge's care planning and medication management modules are commended for their ability to improve accuracy and efficiency in care delivery. However, some users have noted that the initial setup process can be time-consuming and that certain features may require additional training to fully utilize. Compared to similar products, Caremerge differentiates itself through its strong focus on resident engagement and family involvement. The platform offers a resident portal that allows individuals to access their care plans, communicate with staff, and participate in activities. Family members can also stay connected through a dedicated portal, receiving real-time updates and engaging in care discussions. These features are particularly important in the long-term care setting, where fostering a sense of community and maintaining strong family connections are crucial for resident well-being. Caremerge is best suited for long-term care facilities seeking a comprehensive software solution that prioritizes resident engagement, family involvement, and care team collaboration. Its user-friendly interface, robust communication tools, and focus on care coordination make it an ideal choice for organizations looking to enhance operational efficiency and improve resident outcomes.

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GEHRIMED provides all the tools one needs to run their practice smoothly. It has an intuitive interface that makes it easy to navigate and find specific icons quickly. Also, the support staff is helpful and resolves issues quickly. However, the system lacks customization options and gets stuck in an event of internet failure, resulting in downtime. Its reporting feature is not robust and lacks customization.

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