Our analysts compared EpicCare vs ALIS based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Long Term Care Software
EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.
ALIS has a 'excellent' User Satisfaction Rating of 95% when considering 83 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated EpicCare and concluded it earns best-in-class honors for Customer RelationshipManagement (CRM) and Integrations and Extensibility.
ALIS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.
Is ALIS the real Mc Coy for long-term care? Recent user reviews suggest that ALIS is a strong contender in the long-term care software market, particularly for its ease of use and robust reporting capabilities. Users praise its intuitive interface, which even those with limited computer experience find easy to navigate. The software's reporting functions are also highly regarded, allowing users to quickly and efficiently extract specific information without needing to manually comb through individual records. One user even shared an anecdote about a time when room numbers in the system suddenly became incorrect. They contacted support and the issue was resolved by the afternoon, highlighting the responsiveness and efficiency of the ALIS support team. However, ALIS is not without its drawbacks. Some users have pointed out that certain features seem better suited for other healthcare settings and not specifically tailored for assisted living. Terminology within the software has also been a point of contention, with some users finding it confusing or not aligned with industry-standard definitions. While ALIS boasts a comprehensive suite of features, its care plan functionality has been criticized for being overly time-consuming. Despite these criticisms, the overall sentiment towards ALIS is positive, with users emphasizing its user-friendliness and powerful reporting tools as major advantages. ALIS appears to be best suited for organizations that prioritize ease of use and need to generate detailed reports quickly. Its intuitive design makes it accessible to staff members with varying levels of technical expertise, while its robust reporting capabilities streamline administrative tasks and provide valuable insights into resident care. However, organizations with very specific terminology requirements or those seeking a highly streamlined care planning process might find ALIS less ideal.
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