Caremerge vs ALIS

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Our analysts compared Caremerge vs ALIS based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Caremerge is a family communication, resident engagement, health records and medication administration records system for extended care and senior living facilities. It supports calendar hub, family coordination, resident app, voice capabilities and community signage capabilities. It helps manage independent and assisted living facilities, memory care establishments and continuing care retirement communities. The software synchronizes clinical and wellness efforts, manages workflow before a patient is admitted, and addresses family expectations.

It provides crisis communication, community and family engagement, a digital display, Alexa integration, a print shop, chronic care management, and more. Its partnership with Spiro100 gives older adults access to wellness videos, helping them remain active. It has an integrated programming and communications module, helping manage care units.
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ALIS is a health care solution that streamlines the day-to-day activities of elderly clinics. It eliminates tedious paperwork and time-consuming tasks to improve overall care delivery. It provides full eMAR management and drug counting, integrated assessments, family engagement, and more.

With features such as admission management and activity planning, it caters to all telehealth needs of geriatric homes. It also offers third-party integration options to streamline operations.
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$8/Resident, Monthly
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Product Assistance

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Videos
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Centralize Clinical Tasks: Leverage integrated assessments, plans and ADLs (activities of daily living) to streamline care planning for patients and deliver better care.  
  • Stay Complaint: With real-time RX integration and regular inspection of devices and machines, remain compliant with health care regulations.  
  • Improve Reporting: Stay up to date with all process improvements and assessments through incident reporting.  
  • Streamline Documentation: Document ADLs with a point-of-care app to optimize workflows and productivity. 
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  • Get Real-Time Visibility: Leverage 75 different alerts to monitor occupancy, staff and resident regulations effectively to optimize processes.  
  • Maintain Data Security: Adhere to HIPAA regulations and create backups in the event of a cloud access issue or system failure.  
  • Increase Productivity: Automate mundane clinical tasks to optimize workflows. Free up time for staff to allocate them to more important tasks at hand.  
  • Eliminate Data Entry Errors: Avoid data entry errors with a centralized resident record management system. Access resident data and emergency packets easily.  
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  • Care Plan Management: Enhance patient care with electronic care plans shared with patients, families and providers.
  • Event/Activities Planning: Engage patients and entire communities by planning activities and events to maintain patient activity and satisfaction.
  • Incident Management: Restore normal service operations as quickly as possible and minimize the impact on business operations after unforeseen issues to ensure smooth customer collaboration.
  • Lead Management: Track customers details and sales details, profit graphs, call records, emails, and all necessary activities to close leads.
  • Medication History: Share entire medical histories with patients, including past doctor visits and prescribed medicines.
  • Patient & Family Engagement: Enable staff to communicate seamlessly with patients and family members.
  • Work Order Management: Simplify and control work order management through order activation, assignment and distribution.
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  • Admission Management: Ensure seamless patient entry through online form submissions and quick record scanning.  
  • Billing: Optimize the billing process with automated invoices and online payments. Quick payment processing also helps patients save valuable time.  
  • Care Plan Management: Offer personalized and targeted care to build a working plan, providing patients the best care possible.  
  • Activity Planning: Evaluate residents’ medical details to organize different types of activities according to their needs.  
  • Lead Management: Generate leads to grow the practice efficiently. Add value to the practice to attract more patients through marketing events. 
  • Medication History: Organize, update and store the medical history of individual patients in a centralized repository accessible to doctors and selective staff.  
  • Staff Management: Streamline conflict management, training and staff allocation. Stay on top of staff activities to move them around as per requirements.  
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Product Ranking

#13

among all
Long Term Care Software

#32

among all
Long Term Care Software

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Analyst Rating Summary

82
72
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56
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91
27
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Caremerge
ALIS
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 72 65 91 93 84 56 58 27 84 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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81%
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User Sentiment Summary

Excellent User Sentiment 10 reviews
Excellent User Sentiment 83 reviews
92%
of users recommend this product

Caremerge has a 'excellent' User Satisfaction Rating of 92% when considering 10 user reviews from 1 recognized software review sites.

95%
of users recommend this product

ALIS has a 'excellent' User Satisfaction Rating of 95% when considering 83 user reviews from 2 recognized software review sites.

n/a
4.44 (16)
4.6 (10)
4.8 (67)

Awards

Caremerge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

ALIS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Improved Communication and Collaboration: Caremerge facilitates seamless communication among staff, residents, and families, ensuring everyone is well-informed and connected. The platform offers various communication tools, such as messaging, announcements, and calendars, to keep everyone in the loop.
Enhanced Care Coordination: Caremerge streamlines care coordination by providing a centralized platform for care plans, assessments, and progress tracking. This feature enables caregivers to efficiently manage resident care and make data-driven decisions.
Increased Family Engagement: Caremerge promotes family involvement in resident care by offering a family portal where they can access information, communicate with staff, and participate in care planning. This increased engagement fosters a sense of community and support for residents.
Streamlined Operations: Caremerge helps long-term care facilities optimize their operations by automating tasks, reducing paperwork, and improving efficiency. The platform offers features such as electronic health records, billing management, and staff scheduling, which can save time and resources.
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Reduced Anxiety: Users appreciate the peace of mind knowing their loved ones can quickly call for help, reducing worry about potential falls or emergencies.
Increased Independence: The system empowers individuals to maintain their independence by providing a safety net, allowing them to move more freely within their homes.
Improved Communication: ALIS facilitates clear and direct communication with caregivers or emergency services, streamlining assistance when needed.
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Usability Challenges: The platform's interface can be confusing and difficult to navigate for both staff and residents, especially those with limited technological experience. The complexity of the system can lead to a steep learning curve and frustration among users.
Technical Issues: Users have reported experiencing various technical problems, such as software glitches, system crashes, and slow loading times. These issues can disrupt workflows, hinder communication, and negatively impact the overall user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Caremerge's customer support. Long wait times, unresolved issues, and a lack of clear communication can exacerbate frustrations and hinder problem resolution.
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System Limitations: Users express frustration with the system's limitations, such as the inability to customize reports or the lack of integration with other healthcare systems.
User Interface: The user interface is often criticized for being unintuitive and difficult to navigate, particularly for users with limited technical proficiency. This can lead to decreased efficiency and increased frustration for staff members who rely on the system daily.
Technical Issues: Users report experiencing frequent technical issues, including system crashes, slow loading times, and data errors. These issues can disrupt workflows and compromise the quality of care provided to residents.
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Caremerge has established itself as a prominent player in the long-term care software market, offering a comprehensive suite of tools designed to streamline operations and enhance resident care. User feedback from the past year highlights both the strengths and weaknesses of the platform, providing valuable insights for potential adopters. Caremerge is often praised for its user-friendly interface and intuitive design, making it accessible to staff members with varying levels of technical expertise. The platform's robust communication features, including secure messaging and video conferencing, facilitate seamless collaboration among care teams, residents, and families. Additionally, Caremerge's care planning and medication management modules are commended for their ability to improve accuracy and efficiency in care delivery. However, some users have noted that the initial setup process can be time-consuming and that certain features may require additional training to fully utilize. Compared to similar products, Caremerge differentiates itself through its strong focus on resident engagement and family involvement. The platform offers a resident portal that allows individuals to access their care plans, communicate with staff, and participate in activities. Family members can also stay connected through a dedicated portal, receiving real-time updates and engaging in care discussions. These features are particularly important in the long-term care setting, where fostering a sense of community and maintaining strong family connections are crucial for resident well-being. Caremerge is best suited for long-term care facilities seeking a comprehensive software solution that prioritizes resident engagement, family involvement, and care team collaboration. Its user-friendly interface, robust communication tools, and focus on care coordination make it an ideal choice for organizations looking to enhance operational efficiency and improve resident outcomes.

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Is ALIS the real Mc Coy for long-term care? Recent user reviews suggest that ALIS is a strong contender in the long-term care software market, particularly for its ease of use and robust reporting capabilities. Users praise its intuitive interface, which even those with limited computer experience find easy to navigate. The software's reporting functions are also highly regarded, allowing users to quickly and efficiently extract specific information without needing to manually comb through individual records. One user even shared an anecdote about a time when room numbers in the system suddenly became incorrect. They contacted support and the issue was resolved by the afternoon, highlighting the responsiveness and efficiency of the ALIS support team. However, ALIS is not without its drawbacks. Some users have pointed out that certain features seem better suited for other healthcare settings and not specifically tailored for assisted living. Terminology within the software has also been a point of contention, with some users finding it confusing or not aligned with industry-standard definitions. While ALIS boasts a comprehensive suite of features, its care plan functionality has been criticized for being overly time-consuming. Despite these criticisms, the overall sentiment towards ALIS is positive, with users emphasizing its user-friendliness and powerful reporting tools as major advantages. ALIS appears to be best suited for organizations that prioritize ease of use and need to generate detailed reports quickly. Its intuitive design makes it accessible to staff members with varying levels of technical expertise, while its robust reporting capabilities streamline administrative tasks and provide valuable insights into resident care. However, organizations with very specific terminology requirements or those seeking a highly streamlined care planning process might find ALIS less ideal.

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