New Relic vs Elastic Observability

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Our analysts compared New Relic vs Elastic Observability based on data from our 400+ point analysis of Log Analysis Software, user reviews and our own crowdsourced data from our free software selection platform.

Elastic Observability Software Tool

Product Basics

New Relic offers a comprehensive platform for data observability, enabling businesses to monitor, analyze, and optimize their software performance. It is particularly well-suited for industries such as technology, finance, and e-commerce, where real-time data insights are crucial. The platform's unique benefits include its ability to provide end-to-end visibility across complex systems, facilitating proactive issue resolution and performance enhancement. Popular features include real-time analytics, customizable dashboards, and seamless integration with various data sources. Users appreciate its intuitive interface and robust capabilities, which often surpass similar products in delivering actionable insights. Pricing details are not readily available, so it is advisable to contact SelectHub for a tailored quote. Overall, New Relic stands out for its powerful data observability tools that cater to the needs of businesses seeking to maintain optimal software performance and reliability.
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Elastic Observability is a robust software solution designed to manage and monitor data observability tasks with precision. It is particularly well-suited for industries such as IT, finance, and telecommunications, where real-time data monitoring and analysis are crucial. The platform offers unique benefits, including comprehensive visibility into system performance and the ability to quickly identify and resolve issues. Users appreciate its powerful features like real-time analytics, customizable dashboards, and seamless integration with existing systems. Compared to similar products, Elastic Observability is praised for its scalability and user-friendly interface, making it a preferred choice for businesses of varying sizes. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific requirements. Overall, Elastic Observability stands out for its ability to enhance operational efficiency and ensure data integrity in complex environments.
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Product Insights

  • Enhanced Visibility: New Relic provides a comprehensive view of your entire software stack, allowing you to monitor applications, infrastructure, and logs in one place. This holistic approach helps identify issues quickly and efficiently.
  • Proactive Problem Solving: With real-time alerts and anomaly detection, New Relic enables teams to address potential issues before they impact users, reducing downtime and improving user satisfaction.
  • Data-Driven Insights: By leveraging detailed analytics, New Relic helps businesses make informed decisions based on actual performance data, leading to more strategic planning and resource allocation.
  • Improved Collaboration: The platform's shared dashboards and reports facilitate better communication among team members, ensuring everyone is aligned and informed about system performance and issues.
  • Cost Efficiency: By identifying underutilized resources and optimizing performance, New Relic helps organizations reduce unnecessary expenses and maximize their IT investments.
  • Scalability Support: As businesses grow, New Relic scales with them, providing consistent monitoring and insights regardless of the size or complexity of the infrastructure.
  • User Experience Optimization: By tracking user interactions and performance metrics, New Relic helps improve the end-user experience, leading to higher customer satisfaction and retention.
  • Integration Flexibility: New Relic seamlessly integrates with a wide range of tools and platforms, allowing businesses to customize their monitoring setup to fit their specific needs and workflows.
  • Security Assurance: With robust security features, New Relic ensures that sensitive data is protected, giving businesses peace of mind while monitoring their systems.
  • Time-Saving Automation: Automated monitoring and reporting reduce the manual workload for IT teams, allowing them to focus on more strategic initiatives and innovations.
  • Performance Benchmarking: New Relic enables organizations to set performance benchmarks and track progress over time, ensuring continuous improvement and alignment with business goals.
  • Comprehensive Support: With access to extensive documentation and a responsive support team, users can quickly resolve issues and optimize their use of the platform.
  • Customizable Dashboards: Tailor dashboards to display the most relevant metrics for your team, ensuring that critical information is always at your fingertips.
  • Reduced Mean Time to Resolution (MTTR): By quickly pinpointing the root cause of issues, New Relic helps reduce the time it takes to resolve incidents, minimizing disruption to business operations.
  • Future-Proofing Capabilities: With continuous updates and new features, New Relic ensures that businesses stay ahead of technological advancements and industry trends.
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  • Enhanced Troubleshooting: Elastic Observability provides a unified view of logs, metrics, and traces, enabling faster identification and resolution of issues by correlating data across different sources.
  • Improved System Performance: By monitoring application performance in real-time, it helps in identifying bottlenecks and optimizing resource allocation, leading to smoother operations.
  • Cost Efficiency: With its ability to scale horizontally, Elastic Observability allows businesses to manage large volumes of data without incurring prohibitive costs, making it a cost-effective solution for growing enterprises.
  • Proactive Monitoring: The software's alerting capabilities ensure that potential issues are flagged before they impact end-users, allowing teams to take preventive action.
  • Comprehensive Data Insights: Elastic Observability aggregates data from various sources, providing a holistic view that aids in strategic decision-making and operational improvements.
  • Customizable Dashboards: Users can create tailored dashboards that highlight the most relevant metrics for their specific needs, enhancing the clarity and relevance of the data presented.
  • Enhanced Security Posture: By monitoring and analyzing security-related data, it helps in detecting anomalies and potential threats, thereby strengthening the overall security framework.
  • Seamless Integration: The software integrates easily with existing tools and platforms, ensuring that businesses can leverage their current technology stack without disruption.
  • Reduced Downtime: By providing real-time insights and alerts, Elastic Observability minimizes system downtime, ensuring continuous availability and reliability of services.
  • Scalable Architecture: Its ability to handle increasing data loads without performance degradation supports business growth and scalability.
  • Enhanced Collaboration: Teams can share insights and findings through the platform, fostering a collaborative environment that enhances problem-solving and innovation.
  • Data-Driven Decision Making: The comprehensive analytics provided by Elastic Observability empower organizations to make informed decisions based on accurate and timely data.
  • Streamlined Compliance: By maintaining detailed logs and metrics, it aids in meeting regulatory requirements and simplifies the audit process.
  • Increased Operational Efficiency: Automation of routine monitoring tasks frees up valuable resources, allowing teams to focus on strategic initiatives.
  • Future-Proof Solution: With continuous updates and enhancements, Elastic Observability ensures that businesses remain equipped to handle evolving technological challenges.
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  • Full-Stack Observability: Provides end-to-end visibility across your entire tech stack, from infrastructure to applications, ensuring you can monitor every component in real-time.
  • Distributed Tracing: Allows you to trace requests as they flow through distributed systems, helping to pinpoint bottlenecks and optimize performance.
  • Real-Time Alerts: Configurable alerting system that notifies you of issues as they arise, enabling quick response to potential problems.
  • Custom Dashboards: Offers the ability to create personalized dashboards that display the most relevant metrics and data visualizations for your team.
  • AI-Powered Insights: Utilizes machine learning to detect anomalies and provide predictive analytics, helping to foresee and mitigate issues before they impact users.
  • Integrations: Supports a wide range of integrations with popular tools and platforms, such as AWS, Azure, Kubernetes, and more, to streamline workflows.
  • Log Management: Centralizes log data from various sources, making it easier to search, filter, and analyze logs for troubleshooting and auditing purposes.
  • Infrastructure Monitoring: Monitors the health and performance of your infrastructure, providing insights into resource utilization and potential areas for optimization.
  • APM (Application Performance Monitoring): Offers deep insights into application performance, including transaction times, error rates, and throughput, to enhance user experience.
  • Network Performance Monitoring: Tracks network traffic and performance metrics, helping to identify latency issues and optimize network configurations.
  • Serverless Monitoring: Provides visibility into serverless environments, allowing you to monitor functions and their interactions with other services.
  • Mobile Monitoring: Delivers insights into mobile application performance, including crash analytics and user interaction data, to improve app reliability.
  • Synthetics Monitoring: Simulates user interactions to test application performance and availability from different locations around the globe.
  • Data Query Language (NRQL): A powerful query language that allows you to extract and manipulate data for custom reporting and analysis.
  • Security Monitoring: Offers security insights by monitoring for vulnerabilities and compliance issues, helping to safeguard your systems.
  • OpenTelemetry Support: Embraces open standards by supporting OpenTelemetry, enabling seamless data collection and integration with other observability tools.
  • Service Maps: Visualizes the relationships and dependencies between services, aiding in understanding complex architectures and troubleshooting issues.
  • Incident Management: Integrates with incident management tools to streamline the process of tracking and resolving incidents efficiently.
  • Custom Instrumentation: Allows developers to instrument their code with custom metrics, providing deeper insights into specific application behaviors.
  • Usage Analytics: Provides detailed analytics on how your applications and infrastructure are being used, helping to optimize resource allocation and cost management.
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  • Unified Data Ingestion: Collects logs, metrics, and traces from various sources into a single platform, simplifying data management.
  • Real-time Monitoring: Provides live insights into system performance and health, enabling prompt detection of anomalies.
  • Advanced Visualization: Offers customizable dashboards and visualizations to help interpret complex data sets effectively.
  • Machine Learning Anomaly Detection: Utilizes machine learning algorithms to automatically identify unusual patterns in data.
  • Distributed Tracing: Tracks requests across distributed systems, helping to pinpoint performance bottlenecks.
  • Alerting and Notifications: Configures alerts based on specific thresholds or conditions, ensuring timely responses to critical issues.
  • Scalable Architecture: Designed to handle large volumes of data, accommodating growing infrastructure needs.
  • Open Source Flexibility: Built on the open-source Elastic Stack, allowing for extensive customization and integration.
  • Security and Compliance: Implements robust security features, including data encryption and access controls, to meet compliance requirements.
  • Integration with Third-party Tools: Seamlessly connects with popular tools like Kubernetes, AWS, and Azure for enhanced functionality.
  • Historical Data Analysis: Stores and analyzes historical data to identify trends and inform future decisions.
  • Role-based Access Control: Manages user permissions effectively, ensuring that sensitive data is only accessible to authorized personnel.
  • Automated Root Cause Analysis: Helps quickly identify the underlying causes of issues, reducing downtime and improving system reliability.
  • Customizable Data Retention Policies: Allows organizations to define how long data is retained, balancing storage costs with analytical needs.
  • Comprehensive API Support: Provides APIs for integrating with other systems and automating workflows.
  • Multi-cloud Support: Operates seamlessly across different cloud environments, offering flexibility in deployment.
  • Interactive Querying: Enables users to perform ad-hoc queries on data, facilitating in-depth analysis and troubleshooting.
  • Log Correlation: Links related logs to provide a cohesive view of events, aiding in faster problem resolution.
  • Data Enrichment: Enhances raw data with additional context, improving the quality and depth of insights.
  • High Availability and Redundancy: Ensures continuous operation and data protection through redundant systems and failover mechanisms.
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Product Ranking

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User Sentiment Summary

Excellent User Sentiment 151 reviews
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90%
of users recommend this product

New Relic has a 'excellent' User Satisfaction Rating of 90% when considering 151 user reviews from 1 recognized software review sites.

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4.52 (151)
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Awards

New Relic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Real-Time Insights: New Relic excels in providing real-time application performance data, allowing for immediate identification of bottlenecks and anomalies.
AI-Driven Anomaly Detection: The platform leverages artificial intelligence to proactively detect unusual performance patterns, often before they become widespread issues.
Comprehensive Dashboards: New Relic offers highly customizable dashboards that provide a consolidated view of application health and performance, simplifying the monitoring process.
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Real-Time Monitoring: Elastic Observability provides real-time insights into system performance, enabling swift issue identification and resolution.
Centralized Data Management: It consolidates logs, metrics, and traces from various sources into a unified platform, simplifying data correlation and analysis.
Powerful Search Capabilities: Elastic Observability boasts robust search functionalities, allowing users to quickly find and analyze specific data points within their logs.
Comprehensive Logging: The software offers extensive logging capabilities, capturing detailed information about system behavior and events.
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Cost: New Relic's pricing can be a significant barrier, especially for smaller businesses or those with limited budgets.
Complexity: The platform can feel overwhelming for new users due to its extensive features and detailed data visualizations.
Resource Consumption: Running New Relic can demand a substantial amount of system resources, potentially impacting the performance of the very systems it's monitoring.
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Steep Learning Curve: Elastic Observability can be challenging for new users due to its intricate interface and setup process.
Resource Intensive: The platform's demands on computing resources and storage can be significant, potentially leading to higher infrastructure costs.
Complex Pricing: Deciphering Elastic Observability's pricing structure and licensing options can be perplexing, especially when evaluating costs for large-scale deployments.
Limited Automation: A lack of robust automation features, particularly for tasks like agent deployment and configuration, can lead to manual effort and slower setup times.
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Is New Relic the real deal or are users singing a different tune? New Relic is a powerful observability platform that excels in application performance monitoring (APM) and anomaly detection. Its comprehensive dashboards provide a clear picture of system health, and its real-time monitoring capabilities enable quick identification and resolution of performance bottlenecks. For example, one user praised New Relic's ability to provide near real-time data that allowed them to identify and address a database query that was impacting performance.However, New Relic's extensive feature set can lead to a steep learning curve, especially for new users. Additionally, some users have reported that New Relic can be resource-intensive, potentially impacting system performance, particularly for smaller deployments. While New Relic offers a range of integrations, some users feel it lags behind competitors like Honeycomb in terms of third-party tool compatibility, particularly regarding the depth and flexibility of querying capabilities. Overall, New Relic is best-suited for large enterprises and teams with experience in observability practices who require real-time insights into application performance and anomalies. Its robust APM, AI-driven anomaly detection, and comprehensive dashboards make it a valuable tool for DevOps teams and Site Reliability Engineers in fast-paced environments. However, smaller businesses or teams with limited budgets and experience may find its complexity, resource intensity, and pricing structure challenging.

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Is Elastic Observability easy to see through? Elastic Observability receives generally positive feedback for its robust data analysis capabilities, real-time monitoring, and comprehensive data visualization tools. Users particularly appreciate its ability to handle large data volumes, making it well-suited for identifying performance bottlenecks and understanding user behavior. One user praised ElasticSearch, stating, "This facilitates a rapid search for the necessary logs and provides a wide range of filter options for querying to extract the necessary data from the logs." However, some users find the pricing and licensing model to be complex and challenging to understand. While the platform is generally considered powerful, there are suggestions for improvement in areas such as automation, AI integration, and the user-friendliness of certain features. Elastic Observability differentiates itself through its powerful search capabilities, unlimited licensing, and cost-effectiveness, particularly when compared to competitors like Dynatrace. It offers comprehensive logging, centralized data management, and seamless integration with other solutions. Users specifically value features like machine learning, customizable development tools, and overall stability. However, some users have noted that Elastic Observability may not be as strong in predictive analytics compared to competitors that are more aligned with AIOps requirements. Overall, Elastic Observability is best suited for organizations, particularly large enterprises, seeking in-depth insights from their data and prioritize powerful search capabilities and data visualization tools. However, potential users should carefully consider the cost implications, potential learning curve, and the need for potential improvements in automation and AI integration.

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