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LogicMonitor vs New Relic

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Our analysts compared LogicMonitor vs New Relic based on data from our 400+ point analysis of Log Analysis Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
LogicMonitor Software Tool
SelectHub Award Winner
New Relic Software Tool
SelectHub Award Winner
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Product Basics

LogicMonitor is a sophisticated software solution designed to enhance data observability by providing comprehensive monitoring and analytics capabilities. It is particularly well-suited for IT departments and managed service providers across various industries, including finance, healthcare, and technology, due to its ability to seamlessly integrate with diverse IT infrastructures. The platform offers unique benefits such as real-time insights, predictive analytics, and automated alerts, which empower organizations to proactively manage their IT environments. Users appreciate its intuitive interface and robust feature set, which includes customizable dashboards and extensive reporting tools. Compared to similar products, LogicMonitor is often praised for its scalability and ease of deployment. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored pricing quote that aligns with their specific requirements. This ensures that organizations can effectively budget for the solution based on their unique needs.
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New Relic offers a comprehensive platform for data observability, enabling businesses to monitor, analyze, and optimize their software performance. It is particularly well-suited for industries such as technology, finance, and e-commerce, where real-time data insights are crucial. The platform's unique benefits include its ability to provide end-to-end visibility across complex systems, facilitating proactive issue resolution and performance enhancement. Popular features include real-time analytics, customizable dashboards, and seamless integration with various data sources. Users appreciate its intuitive interface and robust capabilities, which often surpass similar products in delivering actionable insights. Pricing details are not readily available, so it is advisable to contact SelectHub for a tailored quote. Overall, New Relic stands out for its powerful data observability tools that cater to the needs of businesses seeking to maintain optimal software performance and reliability.
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$22/Resource, Monthly
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$99 Monthly
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Product Insights

  • Proactive Issue Resolution: LogicMonitor's predictive analytics identify potential problems before they impact your business, allowing for timely intervention and minimizing downtime.
  • Comprehensive Visibility: Gain a holistic view of your IT infrastructure with LogicMonitor's ability to monitor cloud, on-premises, and hybrid environments seamlessly.
  • Scalability: Easily scale your monitoring capabilities as your business grows, without the need for additional hardware or complex configurations.
  • Customizable Dashboards: Tailor dashboards to display the most relevant data for your team, enhancing decision-making and operational efficiency.
  • Automated Alerts: Receive intelligent alerts that reduce noise and prioritize critical issues, ensuring your team focuses on what truly matters.
  • Integration Flexibility: LogicMonitor integrates with a wide range of third-party tools, streamlining workflows and enhancing existing processes.
  • Cost Efficiency: Optimize resource allocation and reduce operational costs by identifying underutilized assets and eliminating redundancies.
  • Enhanced Security: Monitor security metrics and detect anomalies in real-time, bolstering your organization's cybersecurity posture.
  • Data-Driven Insights: Leverage detailed reports and analytics to drive strategic decisions and improve overall business performance.
  • Reduced Complexity: Simplify IT management with LogicMonitor's user-friendly interface and automated setup, reducing the learning curve for new users.
  • Improved Collaboration: Facilitate better communication across teams with shared insights and unified data views, fostering a collaborative work environment.
  • Rapid Deployment: Deploy LogicMonitor quickly and efficiently, minimizing disruption and allowing your team to focus on core business activities.
  • Reliable Support: Access expert support and resources to ensure your monitoring solution is always optimized and aligned with your business needs.
  • Environmental Sustainability: Monitor energy consumption and optimize resource usage, contributing to your organization's sustainability goals.
  • Future-Proofing: Stay ahead of technological advancements with LogicMonitor's continuous updates and feature enhancements, ensuring long-term relevance.
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  • Enhanced Visibility: New Relic provides a comprehensive view of your entire software stack, allowing you to monitor applications, infrastructure, and logs in one place. This holistic approach helps identify issues quickly and efficiently.
  • Proactive Problem Solving: With real-time alerts and anomaly detection, New Relic enables teams to address potential issues before they impact users, reducing downtime and improving user satisfaction.
  • Data-Driven Insights: By leveraging detailed analytics, New Relic helps businesses make informed decisions based on actual performance data, leading to more strategic planning and resource allocation.
  • Improved Collaboration: The platform's shared dashboards and reports facilitate better communication among team members, ensuring everyone is aligned and informed about system performance and issues.
  • Cost Efficiency: By identifying underutilized resources and optimizing performance, New Relic helps organizations reduce unnecessary expenses and maximize their IT investments.
  • Scalability Support: As businesses grow, New Relic scales with them, providing consistent monitoring and insights regardless of the size or complexity of the infrastructure.
  • User Experience Optimization: By tracking user interactions and performance metrics, New Relic helps improve the end-user experience, leading to higher customer satisfaction and retention.
  • Integration Flexibility: New Relic seamlessly integrates with a wide range of tools and platforms, allowing businesses to customize their monitoring setup to fit their specific needs and workflows.
  • Security Assurance: With robust security features, New Relic ensures that sensitive data is protected, giving businesses peace of mind while monitoring their systems.
  • Time-Saving Automation: Automated monitoring and reporting reduce the manual workload for IT teams, allowing them to focus on more strategic initiatives and innovations.
  • Performance Benchmarking: New Relic enables organizations to set performance benchmarks and track progress over time, ensuring continuous improvement and alignment with business goals.
  • Comprehensive Support: With access to extensive documentation and a responsive support team, users can quickly resolve issues and optimize their use of the platform.
  • Customizable Dashboards: Tailor dashboards to display the most relevant metrics for your team, ensuring that critical information is always at your fingertips.
  • Reduced Mean Time to Resolution (MTTR): By quickly pinpointing the root cause of issues, New Relic helps reduce the time it takes to resolve incidents, minimizing disruption to business operations.
  • Future-Proofing Capabilities: With continuous updates and new features, New Relic ensures that businesses stay ahead of technological advancements and industry trends.
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  • Comprehensive Monitoring: LogicMonitor provides extensive monitoring capabilities across cloud, on-premises, and hybrid environments, ensuring all infrastructure components are covered.
  • Automated Discovery: Automatically detects and maps devices and applications within your network, reducing manual configuration efforts and ensuring up-to-date monitoring.
  • Customizable Dashboards: Offers flexible dashboard creation, allowing users to tailor visualizations to specific needs and quickly access critical data insights.
  • Advanced Alerting: Features sophisticated alerting mechanisms with customizable thresholds and escalation paths to ensure timely notifications and response.
  • Predictive Analytics: Utilizes machine learning algorithms to forecast potential issues before they impact performance, enabling proactive management.
  • Integration Capabilities: Seamlessly integrates with popular tools like ServiceNow, Slack, and PagerDuty, enhancing workflow efficiency and collaboration.
  • Scalability: Designed to scale effortlessly with growing IT environments, accommodating increased data volumes and complexity without performance degradation.
  • Root Cause Analysis: Provides in-depth analysis tools to identify the underlying causes of issues, facilitating faster resolution and minimizing downtime.
  • Cloud Monitoring: Supports major cloud platforms such as AWS, Azure, and Google Cloud, offering detailed insights into cloud resource performance and usage.
  • Security and Compliance: Includes features to monitor security metrics and ensure compliance with industry standards, helping to safeguard sensitive data.
  • API Access: Offers robust API access for custom integrations and automation, allowing users to extend LogicMonitor's functionality to meet specific requirements.
  • Historical Data Retention: Maintains extensive historical data, enabling trend analysis and long-term performance assessments.
  • Network Traffic Analysis: Provides visibility into network traffic patterns, helping to identify bottlenecks and optimize bandwidth usage.
  • Service Level Monitoring: Tracks service levels against defined SLAs, ensuring that performance meets business expectations and contractual obligations.
  • Mobile Access: Features a mobile app for on-the-go monitoring and alert management, ensuring that users can stay informed and responsive from anywhere.
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  • Full-Stack Observability: Provides end-to-end visibility across your entire tech stack, from infrastructure to applications, ensuring you can monitor every component in real-time.
  • Distributed Tracing: Allows you to trace requests as they flow through distributed systems, helping to pinpoint bottlenecks and optimize performance.
  • Real-Time Alerts: Configurable alerting system that notifies you of issues as they arise, enabling quick response to potential problems.
  • Custom Dashboards: Offers the ability to create personalized dashboards that display the most relevant metrics and data visualizations for your team.
  • AI-Powered Insights: Utilizes machine learning to detect anomalies and provide predictive analytics, helping to foresee and mitigate issues before they impact users.
  • Integrations: Supports a wide range of integrations with popular tools and platforms, such as AWS, Azure, Kubernetes, and more, to streamline workflows.
  • Log Management: Centralizes log data from various sources, making it easier to search, filter, and analyze logs for troubleshooting and auditing purposes.
  • Infrastructure Monitoring: Monitors the health and performance of your infrastructure, providing insights into resource utilization and potential areas for optimization.
  • APM (Application Performance Monitoring): Offers deep insights into application performance, including transaction times, error rates, and throughput, to enhance user experience.
  • Network Performance Monitoring: Tracks network traffic and performance metrics, helping to identify latency issues and optimize network configurations.
  • Serverless Monitoring: Provides visibility into serverless environments, allowing you to monitor functions and their interactions with other services.
  • Mobile Monitoring: Delivers insights into mobile application performance, including crash analytics and user interaction data, to improve app reliability.
  • Synthetics Monitoring: Simulates user interactions to test application performance and availability from different locations around the globe.
  • Data Query Language (NRQL): A powerful query language that allows you to extract and manipulate data for custom reporting and analysis.
  • Security Monitoring: Offers security insights by monitoring for vulnerabilities and compliance issues, helping to safeguard your systems.
  • OpenTelemetry Support: Embraces open standards by supporting OpenTelemetry, enabling seamless data collection and integration with other observability tools.
  • Service Maps: Visualizes the relationships and dependencies between services, aiding in understanding complex architectures and troubleshooting issues.
  • Incident Management: Integrates with incident management tools to streamline the process of tracking and resolving incidents efficiently.
  • Custom Instrumentation: Allows developers to instrument their code with custom metrics, providing deeper insights into specific application behaviors.
  • Usage Analytics: Provides detailed analytics on how your applications and infrastructure are being used, helping to optimize resource allocation and cost management.
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User Sentiment Summary

Excellent User Sentiment 71 reviews
Excellent User Sentiment 151 reviews
95%
of users recommend this product

LogicMonitor has a 'excellent' User Satisfaction Rating of 95% when considering 71 user reviews from 1 recognized software review sites.

90%
of users recommend this product

New Relic has a 'excellent' User Satisfaction Rating of 90% when considering 151 user reviews from 1 recognized software review sites.

4.75 (71)
4.52 (151)

Awards

LogicMonitor stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

New Relic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Comprehensive Monitoring: Provides a complete view of IT infrastructure, enabling proactive identification and resolution of issues before they impact operations.
Real-Time Insights: Delivers real-time visibility into the health of IT systems, allowing for proactive measures to prevent downtime and outages.
Easy Setup and Configuration: Users consistently praise the simplicity of setting up and configuring LogicMonitor, making it easy to deploy collectors and add new devices without extensive guidance.
Instant Notification Feature: Provides real-time alerts for system issues, enabling quick responses and resolutions for enhanced system monitoring efficiency.
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Real-Time Insights: New Relic excels in providing real-time application performance data, allowing for immediate identification of bottlenecks and anomalies.
AI-Driven Anomaly Detection: The platform leverages artificial intelligence to proactively detect unusual performance patterns, often before they become widespread issues.
Comprehensive Dashboards: New Relic offers highly customizable dashboards that provide a consolidated view of application health and performance, simplifying the monitoring process.
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Steep Learning Curve: New users might find it challenging to navigate and utilize the platform's extensive features effectively due to its complex interface.
Limited Reporting: Generating comprehensive and customized reports for in-depth analysis can be restricted by the platform's reporting capabilities.
Resource Intensive: Running LogicMonitor can demand significant system resources, potentially impacting the performance of other applications, especially in resource-constrained environments.
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Cost: New Relic's pricing can be a significant barrier, especially for smaller businesses or those with limited budgets.
Complexity: The platform can feel overwhelming for new users due to its extensive features and detailed data visualizations.
Resource Consumption: Running New Relic can demand a substantial amount of system resources, potentially impacting the performance of the very systems it's monitoring.
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Is LogicMonitor the Sherlock Holmes of data observability, logically monitoring every clue in your IT infrastructure? User reviews from the past year suggest that LogicMonitor is a powerful and user-friendly platform that excels in providing comprehensive visibility into IT environments. Users rave about its intuitive interface, extensive integrations, and proactive alerting capabilities, enabling them to identify and address issues before they escalate. For instance, one user highlighted how LogicMonitor's real-time insights allowed them to proactively contact a user about unusual network activity, showcasing the platform's ability to provide deep visibility and facilitate proactive IT management. However, the platform's pricing structure has drawn criticism, with some users finding it expensive, particularly for larger deployments or those with extensive cloud resource monitoring needs. This cost concern is a recurring theme in user feedback, suggesting that while LogicMonitor offers substantial value, its pricing might pose a barrier for some organizations. Despite this, LogicMonitor is best suited for medium to large enterprises that require a robust and scalable observability solution. Its comprehensive monitoring capabilities, coupled with its user-friendly design, make it an ideal choice for organizations looking to streamline their IT operations and enhance their overall observability posture.

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Is New Relic the real deal or are users singing a different tune? New Relic is a powerful observability platform that excels in application performance monitoring (APM) and anomaly detection. Its comprehensive dashboards provide a clear picture of system health, and its real-time monitoring capabilities enable quick identification and resolution of performance bottlenecks. For example, one user praised New Relic's ability to provide near real-time data that allowed them to identify and address a database query that was impacting performance.However, New Relic's extensive feature set can lead to a steep learning curve, especially for new users. Additionally, some users have reported that New Relic can be resource-intensive, potentially impacting system performance, particularly for smaller deployments. While New Relic offers a range of integrations, some users feel it lags behind competitors like Honeycomb in terms of third-party tool compatibility, particularly regarding the depth and flexibility of querying capabilities. Overall, New Relic is best-suited for large enterprises and teams with experience in observability practices who require real-time insights into application performance and anomalies. Its robust APM, AI-driven anomaly detection, and comprehensive dashboards make it a valuable tool for DevOps teams and Site Reliability Engineers in fast-paced environments. However, smaller businesses or teams with limited budgets and experience may find its complexity, resource intensity, and pricing structure challenging.

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