DynaTrace vs New Relic

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Our analysts compared DynaTrace vs New Relic based on data from our 400+ point analysis of Log Analysis Software, user reviews and our own crowdsourced data from our free software selection platform.

DynaTrace Software Tool

Product Basics

DynaTrace is a sophisticated software solution designed for comprehensive data observability and application performance monitoring. It excels in providing real-time insights into application performance, infrastructure health, and user experience. This makes it particularly beneficial for industries such as finance, healthcare, and e-commerce, where seamless digital experiences are crucial. DynaTrace's unique capabilities include AI-driven analytics, automatic root cause analysis, and full-stack monitoring, which empower organizations to proactively address performance issues. Users appreciate its intuitive interface and the depth of data it provides, often highlighting its ability to reduce troubleshooting time significantly. Compared to similar products, DynaTrace is praised for its scalability and precision in monitoring complex environments. Pricing details are typically customized based on specific organizational needs, so it's advisable to contact SelectHub for a tailored quote. Overall, DynaTrace stands out for its robust features and ability to enhance operational efficiency.
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New Relic offers a comprehensive platform for data observability, enabling businesses to monitor, analyze, and optimize their software performance. It is particularly well-suited for industries such as technology, finance, and e-commerce, where real-time data insights are crucial. The platform's unique benefits include its ability to provide end-to-end visibility across complex systems, facilitating proactive issue resolution and performance enhancement. Popular features include real-time analytics, customizable dashboards, and seamless integration with various data sources. Users appreciate its intuitive interface and robust capabilities, which often surpass similar products in delivering actionable insights. Pricing details are not readily available, so it is advisable to contact SelectHub for a tailored quote. Overall, New Relic stands out for its powerful data observability tools that cater to the needs of businesses seeking to maintain optimal software performance and reliability.
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Product Insights

  • Enhanced Visibility: DynaTrace provides comprehensive insights into application performance, allowing teams to pinpoint issues across complex environments with precision.
  • Proactive Problem Resolution: By leveraging AI-driven analytics, DynaTrace predicts potential issues before they impact users, enabling teams to address them proactively.
  • Improved User Experience: With real-time monitoring, DynaTrace ensures that applications run smoothly, enhancing the end-user experience by minimizing downtime and latency.
  • Efficient Resource Utilization: DynaTrace optimizes resource allocation by identifying underutilized assets, helping organizations reduce costs and improve efficiency.
  • Accelerated Development Cycles: By providing detailed feedback on application performance, DynaTrace helps developers quickly identify and fix bottlenecks, speeding up the development process.
  • Seamless Integration: DynaTrace integrates effortlessly with existing DevOps tools, ensuring a smooth workflow and reducing the learning curve for teams.
  • Scalability Insights: DynaTrace offers insights into how applications perform under varying loads, aiding in planning for future growth and scalability.
  • Data-Driven Decision Making: With detailed analytics, DynaTrace empowers organizations to make informed decisions based on real-time data rather than assumptions.
  • Reduced Mean Time to Repair (MTTR): By quickly identifying the root cause of issues, DynaTrace significantly reduces the time required to resolve problems.
  • Comprehensive Security Monitoring: DynaTrace provides visibility into potential security vulnerabilities, helping organizations protect their applications from threats.
  • Customizable Dashboards: Users can tailor dashboards to display the most relevant metrics, ensuring that teams have the information they need at their fingertips.
  • Cross-Platform Support: DynaTrace supports a wide range of platforms and technologies, making it a versatile solution for diverse IT environments.
  • Automated Dependency Mapping: DynaTrace automatically maps application dependencies, providing a clear picture of how components interact and where potential issues may arise.
  • Enhanced Collaboration: By providing a single source of truth, DynaTrace fosters collaboration between development, operations, and business teams.
  • Continuous Improvement: With ongoing monitoring and feedback, DynaTrace supports a culture of continuous improvement, helping organizations refine their processes and applications over time.
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  • Enhanced Visibility: New Relic provides a comprehensive view of your entire software stack, allowing you to monitor applications, infrastructure, and logs in one place. This holistic approach helps identify issues quickly and efficiently.
  • Proactive Problem Solving: With real-time alerts and anomaly detection, New Relic enables teams to address potential issues before they impact users, reducing downtime and improving user satisfaction.
  • Data-Driven Insights: By leveraging detailed analytics, New Relic helps businesses make informed decisions based on actual performance data, leading to more strategic planning and resource allocation.
  • Improved Collaboration: The platform's shared dashboards and reports facilitate better communication among team members, ensuring everyone is aligned and informed about system performance and issues.
  • Cost Efficiency: By identifying underutilized resources and optimizing performance, New Relic helps organizations reduce unnecessary expenses and maximize their IT investments.
  • Scalability Support: As businesses grow, New Relic scales with them, providing consistent monitoring and insights regardless of the size or complexity of the infrastructure.
  • User Experience Optimization: By tracking user interactions and performance metrics, New Relic helps improve the end-user experience, leading to higher customer satisfaction and retention.
  • Integration Flexibility: New Relic seamlessly integrates with a wide range of tools and platforms, allowing businesses to customize their monitoring setup to fit their specific needs and workflows.
  • Security Assurance: With robust security features, New Relic ensures that sensitive data is protected, giving businesses peace of mind while monitoring their systems.
  • Time-Saving Automation: Automated monitoring and reporting reduce the manual workload for IT teams, allowing them to focus on more strategic initiatives and innovations.
  • Performance Benchmarking: New Relic enables organizations to set performance benchmarks and track progress over time, ensuring continuous improvement and alignment with business goals.
  • Comprehensive Support: With access to extensive documentation and a responsive support team, users can quickly resolve issues and optimize their use of the platform.
  • Customizable Dashboards: Tailor dashboards to display the most relevant metrics for your team, ensuring that critical information is always at your fingertips.
  • Reduced Mean Time to Resolution (MTTR): By quickly pinpointing the root cause of issues, New Relic helps reduce the time it takes to resolve incidents, minimizing disruption to business operations.
  • Future-Proofing Capabilities: With continuous updates and new features, New Relic ensures that businesses stay ahead of technological advancements and industry trends.
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  • Automatic Root Cause Analysis: DynaTrace leverages AI to automatically identify the root cause of performance issues, reducing the time needed for manual troubleshooting.
  • Full-Stack Monitoring: Provides comprehensive visibility across the entire technology stack, from infrastructure to applications, ensuring no blind spots.
  • Real User Monitoring (RUM): Tracks the actual user experience by monitoring interactions in real-time, offering insights into user behavior and application performance.
  • Code-Level Visibility: Offers deep insights into application code execution, helping developers pinpoint performance bottlenecks at the code level.
  • Cloud-Native Support: Seamlessly integrates with cloud platforms like AWS, Azure, and Google Cloud, supporting modern, dynamic environments.
  • AI-Powered Insights: Utilizes machine learning algorithms to detect anomalies and predict potential issues before they impact users.
  • Distributed Tracing: Tracks requests across distributed systems, providing a clear view of how transactions flow through microservices architectures.
  • Infrastructure Monitoring: Monitors the health and performance of servers, containers, and network devices, ensuring optimal infrastructure operation.
  • Service Flow Mapping: Visualizes service dependencies and interactions, helping teams understand complex service architectures.
  • Custom Dashboards: Allows users to create personalized dashboards to visualize key metrics and performance indicators relevant to their specific needs.
  • API Monitoring: Tracks the performance and availability of APIs, ensuring they meet expected service levels and performance standards.
  • Log Analytics: Integrates log data with performance metrics, providing a unified view for faster troubleshooting and analysis.
  • Business Analytics: Connects application performance data with business metrics, offering insights into how performance impacts business outcomes.
  • Security Monitoring: Includes capabilities for detecting and responding to security threats, integrating security into the performance monitoring process.
  • Scalability: Designed to handle large-scale environments, supporting thousands of hosts and millions of metrics without performance degradation.
  • Integration Capabilities: Offers extensive integration options with third-party tools and platforms, enhancing its functionality and adaptability.
  • Automated Deployment: Features automated deployment processes, simplifying the setup and configuration of monitoring across environments.
  • Mobile App Monitoring: Provides insights into mobile application performance, including crash analytics and user interaction data.
  • Container Monitoring: Offers specialized monitoring for containerized environments, including Kubernetes and Docker, ensuring container health and performance.
  • Continuous Delivery Support: Integrates with CI/CD pipelines, enabling performance checks as part of the software delivery process.
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  • Full-Stack Observability: Provides end-to-end visibility across your entire tech stack, from infrastructure to applications, ensuring you can monitor every component in real-time.
  • Distributed Tracing: Allows you to trace requests as they flow through distributed systems, helping to pinpoint bottlenecks and optimize performance.
  • Real-Time Alerts: Configurable alerting system that notifies you of issues as they arise, enabling quick response to potential problems.
  • Custom Dashboards: Offers the ability to create personalized dashboards that display the most relevant metrics and data visualizations for your team.
  • AI-Powered Insights: Utilizes machine learning to detect anomalies and provide predictive analytics, helping to foresee and mitigate issues before they impact users.
  • Integrations: Supports a wide range of integrations with popular tools and platforms, such as AWS, Azure, Kubernetes, and more, to streamline workflows.
  • Log Management: Centralizes log data from various sources, making it easier to search, filter, and analyze logs for troubleshooting and auditing purposes.
  • Infrastructure Monitoring: Monitors the health and performance of your infrastructure, providing insights into resource utilization and potential areas for optimization.
  • APM (Application Performance Monitoring): Offers deep insights into application performance, including transaction times, error rates, and throughput, to enhance user experience.
  • Network Performance Monitoring: Tracks network traffic and performance metrics, helping to identify latency issues and optimize network configurations.
  • Serverless Monitoring: Provides visibility into serverless environments, allowing you to monitor functions and their interactions with other services.
  • Mobile Monitoring: Delivers insights into mobile application performance, including crash analytics and user interaction data, to improve app reliability.
  • Synthetics Monitoring: Simulates user interactions to test application performance and availability from different locations around the globe.
  • Data Query Language (NRQL): A powerful query language that allows you to extract and manipulate data for custom reporting and analysis.
  • Security Monitoring: Offers security insights by monitoring for vulnerabilities and compliance issues, helping to safeguard your systems.
  • OpenTelemetry Support: Embraces open standards by supporting OpenTelemetry, enabling seamless data collection and integration with other observability tools.
  • Service Maps: Visualizes the relationships and dependencies between services, aiding in understanding complex architectures and troubleshooting issues.
  • Incident Management: Integrates with incident management tools to streamline the process of tracking and resolving incidents efficiently.
  • Custom Instrumentation: Allows developers to instrument their code with custom metrics, providing deeper insights into specific application behaviors.
  • Usage Analytics: Provides detailed analytics on how your applications and infrastructure are being used, helping to optimize resource allocation and cost management.
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User Sentiment Summary

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Excellent User Sentiment 151 reviews
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90%
of users recommend this product

New Relic has a 'excellent' User Satisfaction Rating of 90% when considering 151 user reviews from 1 recognized software review sites.

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4.52 (151)

Awards

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New Relic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Proactive Issue Detection: Dynatrace excels at proactively identifying potential issues before they impact end-users, ensuring a seamless user experience.
AI-Driven Insights: The platform's AI-powered analytics provide actionable insights, simplifying problem identification and resolution for improved efficiency.
Comprehensive Monitoring: Dynatrace offers end-to-end visibility by monitoring all aspects of application performance, from infrastructure to user experience.
Automated Root Cause Analysis: Dynatrace automates the process of identifying the root cause of performance issues, reducing resolution time and minimizing downtime.
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Real-Time Insights: New Relic excels in providing real-time application performance data, allowing for immediate identification of bottlenecks and anomalies.
AI-Driven Anomaly Detection: The platform leverages artificial intelligence to proactively detect unusual performance patterns, often before they become widespread issues.
Comprehensive Dashboards: New Relic offers highly customizable dashboards that provide a consolidated view of application health and performance, simplifying the monitoring process.
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Cost: The AI-powered automation, while beneficial, can lead to higher costs for organizations with substantial data volumes.
Automation Concerns: Some users might find the AI-driven automation to be excessive, preferring a more hands-on approach to their application performance monitoring.
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Cost: New Relic's pricing can be a significant barrier, especially for smaller businesses or those with limited budgets.
Complexity: The platform can feel overwhelming for new users due to its extensive features and detailed data visualizations.
Resource Consumption: Running New Relic can demand a substantial amount of system resources, potentially impacting the performance of the very systems it's monitoring.
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Is DynaTrace truly a dynamic force in the world of application performance and data observability, or does it fall short? User reviews from the past year paint a somewhat complex picture. DynaTrace receives high praise for its comprehensive full-stack monitoring, which provides a granular view of application performance from top to bottom. Its AI-powered analytics are particularly noteworthy, offering insights that go beyond basic metrics and help identify root causes of issues efficiently. For instance, users highlight the ability to automatically pinpoint the exact line of code responsible for a performance bottleneck, saving valuable time and effort in troubleshooting. However, the platform's pricing model has been a consistent source of criticism, with many users finding it convoluted and expensive compared to competitors like New Relic or Grafana. A key differentiator for DynaTrace is its robust set of integrations with popular cloud services such as AWS and Azure, making it a good fit for organizations with complex, cloud-native applications. Its user-friendly interface is also frequently commended, even by those new to application performance monitoring. However, some users express that while the interface is generally intuitive, certain features could be more streamlined and user-friendly. Overall, DynaTrace emerges as a powerful tool best suited for large enterprises and those with complex application ecosystems, particularly in finance, where its comprehensive monitoring and AI-driven insights are highly valuable. However, smaller organizations or those with tighter budgets may find its pricing structure prohibitive and might consider alternative solutions with more flexible pricing models.

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Is New Relic the real deal or are users singing a different tune? New Relic is a powerful observability platform that excels in application performance monitoring (APM) and anomaly detection. Its comprehensive dashboards provide a clear picture of system health, and its real-time monitoring capabilities enable quick identification and resolution of performance bottlenecks. For example, one user praised New Relic's ability to provide near real-time data that allowed them to identify and address a database query that was impacting performance.However, New Relic's extensive feature set can lead to a steep learning curve, especially for new users. Additionally, some users have reported that New Relic can be resource-intensive, potentially impacting system performance, particularly for smaller deployments. While New Relic offers a range of integrations, some users feel it lags behind competitors like Honeycomb in terms of third-party tool compatibility, particularly regarding the depth and flexibility of querying capabilities. Overall, New Relic is best-suited for large enterprises and teams with experience in observability practices who require real-time insights into application performance and anomalies. Its robust APM, AI-driven anomaly detection, and comprehensive dashboards make it a valuable tool for DevOps teams and Site Reliability Engineers in fast-paced environments. However, smaller businesses or teams with limited budgets and experience may find its complexity, resource intensity, and pricing structure challenging.

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